Ratings based on 17 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
100% of guests recommend
4.8 Room cleanliness
4.9 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from kent uk

Fourth stay at this hotel in the last 2 years...

Posted 08-Jul-2014
Pros: Everything.....peaceful, true 5* service
Cons: can't think of anything
Location: The hotel has its own gardens and is out of the city so quiet. If you want to go sight seeing its easy to arrange a personal guide
Superb quiet location with excellent rooms and service. Restaurant food choice is varied with lovely fish dishes. Staff could not be more helpful. Pick up from the airport is free of charge. Recommend the return journey in the hotels range rover!
5 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 16-May-2014 on Hotels.com
4 out of 5
Recommended
for Couples
by Andrew C from London

Relaxing and enjoyable.

Posted 22-Apr-2014 on Hotels.com
Good hotel and good service. A few shortcomings but we would recommend it.
4 out of 5
Recommended
by ATC from London

Good, possibly very good

Posted 22-Apr-2014 on Hotels.com
We stayed here for 5 nights as a couple. We usually stay in hotels of this standard. Overall the hotel is a good hotel with well kept rooms, grounds and communal areas and there is a good breakfast and a good (but limited) supper menu. Bear in mind it is a 100MAD taxi too and from the old city and takes about 20 minutes - drivers often get lost on the way back too so make a note of the route. If you want space and quiet and you are happy with the taxi duration and fares then stay here as it is comfortable and although not absolutely top-notch it is certainly good. There were a few service errors (booked taxi arriving 40 minutes late, another an hour early, overchanging on the bill that the hotel identified and rectified immediately, and a couple other really trivial things). These should not put you off staying here. If you like running the surrounding area is great for it too.
5 out of 5
Recommended
for Everyone
by Twyla from London, UK

Perfect honeymoon location

Posted 13-Apr-2014
Pros: Staff, pool area, room and food; everything was perfect!
Cons: The only minor thing were the few ants in our room but considering we were in a garden pavilion, this would have been hard to avoid.
Location: Quiet and peaceful location but easy access to the medina via the hotel's complimentary shuttle bus meant shopping was a necessity!
We chose the Mosaic for our honeymoon as it was slightly out of the hustle and bustle of the medina, but close enough to get there when we wished. On arrival, we were greeted with a delicious glass of fresh orange juice and we're escorted to our beautiful room. The hotel amenities are first class and the staff, so incredibly helpful. We can't wait to return soon for more relaxation and indulgence!
5 out of 5
Recommended
for Couples
by Belinda from London

Lovely boutique hotel

Posted 28-Mar-2014
This is a small hotel, peacefully tucked away in the Palmeraie. By the end of the first day, most of the staff knew our name. The second morning, room service remembered how we wanted our coffee. After having requested it once, gluten free bread appeared at the table automatically. Breakfast, pool service and especially the lunch restaurant where all of a good quality, with lunch with its barbecue and salads particularly recommended. The only negative would be dinner. As is often the case with small hotels, after some guests have gone out to restaurants, there is not much of a crowd left to eat at the hotel. Dinner was perfectly adequate, but nothing more and not good value for money. However, there are plenty of good restaurants a 15-minute drive away in Marrakech. Taxis can be ordered at relatively short notice. This is a great hotel for a quiet, peaceful holiday. Highly recommended.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel away from bustle

Posted 24-Nov-2013
All good, nice beds and beautiful surroundings. Restaurant also nice. Staff excellent. Only let down was the constant Smell of drains from toilet in room which we understood affected all rooms as scented candle was the only remedy provided and as soon as it ran out the smell returned so kept having to ask for new one.
5 out of 5
Recommended
for Couples
by Reinhard from London

Delightful resort hotel, stylish and comfortable!

Posted 21-Oct-2013
Pros: Stylish, comfortable, pleasant, good standards, very good staff (particularly Ms Touria at Reception), lovely gardens, great swimming pool
Cons: Transport/shuttle bus to town should be more frequent/regular, drop off at Medina and/ or other points as individually required by guests.
Location: The hotel is located quite far from the historic centre i.e. approx.10km, 20 min by taxi. No major attractions near by.
The Mosaic Palais Aziza is a delightful hotel in morroccan style, very comfortable, lovely gardens and pools, good service and restaurant, in the outskirts of Marrakech approx. 10km from the historic centre and Medina.
5 out of 5
Recommended
for Everyone
by Nick from England

A relaxing hotel

Posted 02-Oct-2013
Pros: Quiet, great service, great food.
A relaxing hotel just outside Marrakech. Excellent service from all the staff and very good food. Highly recommended.
4 out of 5
Recommended
for Couples
by MZ from London

nice relaxing stay in the "close" end of Palmerie

Posted 30-Sep-2013 on Hotels.com
we really enjoyed the stay - the 2 pools were v nice (although the bigger one was closed for cleaning the first 2 days), the location is good in the "close" (to medina) end of Palmerie. (it costs 60-80 dirham if you take a taxi from medina to the hotel, 100 dirham if you take one from the hotel to medina) - and it takes 20-30 mins depending on the traffic. It was well worth to go into medina for dinner (as food is quite expensive and not very interesting / special in the hotel). good breakfast buffet with many (not only sweet) choices - which isnt very common there as i understand - in our other hotel in marrakech medina the breakfast was sweet only. the room was nice, well appointed, lots of storage space. exit to a small private garden (4x4m) with seats. they had 2 turn down services each day, everything was very clean and nicely arranged - really good effort by the housekeeping staff. all in all, a very good, relaing experience