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Reviews of Hotel Mont Gueliz

4 out of 5
Hotel Mont Gueliz
10-12 Avenue Mohamed V Gueliz, Marrakech

Reviews

6.8
Rating 10 - Excellent. 23 out of 129 reviews" "
Rating 8 - Good. 45 out of 129 reviews" "
Rating 6 - Okay. 26 out of 129 reviews" "
Rating 4 - Poor. 18 out of 129 reviews" "
Rating 2 - Terrible. 17 out of 129 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

RICHARD

Travelled with family
Liked: Cleanliness, staff & service, room comfort
3* Hotel in the New Town
First point is that this is a 3* hotel not a four as advertised on hotels.com. It looks rather grander in the photos than real life. The hotel is located at a junction on Ave Mohamed V, next to a somewhat larger 4* hotel. There is some traffic noise. There is a SMALL outdoor swimming pool on the roof. Rooms were clean if a little dated, with prompt and efficient house-keeping. Bed was comfortable. Staff on front desk were very helpful. The hotel is near a large shopping centre, and less than 15 minutes walk from the station. There are various shops and cafes nearby. The Medina is around 25 minutes walk. It's a good value and convenient hotel for the new town, but not a luxury hotel, which is most people's definition of 4*
Stayed 3 nights in Dec 2023

8/10 Good

Fahad Al Rabbani, Rochdale

The hotel is in a great location in Gueliz which has some good amenities around the area and has a swimming pool at the top which I liked and a sitting area as well. Only thing I didn't like was how small the washing basin was and when I had a shower the water leaked on the bathroom floor making it quite wet when coming out
Stayed 7 nights in Nov 2023

6/10 Okay

Richard

So so
It’s 3 star hotel not 4 as stated on hotels.com. First floor facing the street, very loud it was if the windows was open but wasn’t. Very stuffy in the room like someone had smoked or lots of dust
Stayed 1 night in Nov 2023

8/10 Good

Rick-kendy

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, good experience.
Stayed 5 nights in Oct 2023

2/10 Terrible

Asim

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was listed incorrectly as a 4 star on Expedia website. When we got there it was a 3 star. The hotel was shabby and no one could speak English apart from the manager who wasn’t there! We had booked 2 king size beds but got 2 double beds as the rooms were very small and compact. The shower was broken. Total rip off.
Stayed 7 nights in Aug 2023

2/10 Terrible

Altaf

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good service
Stayed 7 nights in Jul 2023
Response from Nadia on 23 Jul 2023
Dear Mr Altaf,Am just surprised about your comment.Thank you for your feed back

4/10 Poor

Firoz

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Sibtay

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 4 nights in Jun 2023

2/10 Terrible

Noor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad experience poor condition
Stayed 1 night in Jan 2023

8/10 Good

Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful.
Stayed 7 nights in Mar 2022

6/10 Okay

Jonny

Disliked: Staff & service, property conditions & facilities, room comfort
Ok for deep sleeper...
It was very noisey place couldnt sleep.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Jul 2019
Response from nadia on 24 Aug 2019
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires.

10/10 Excellent

Jabar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Nadia on 24 Aug 2019
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel, smelly and inadequate ventilation.
Stayed 7 nights in Dec 2018
Response from nadia on 15 Dec 2018
Dear Sir or Madam, We will gratfull if you indicate your name and your booking reference.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018

10/10 Excellent

Haris, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an Amazing & Memorable Stay.
The hotel was very nice, situated at an amazing location in Gueliz Marrakech. Amazing tradditional food places and supermarket just a few minutes away from the hotel. The staff of the hotel was very kind and helpful who gave us an amazing service throughout our stay. The roof top pool on the terrace of the hotel was a just a bonus. The friends and I thoroughly enjoyed the stay and were highly pleased with the comfort and the service the hotel had to offer. If we were to travel again to Marrakech would definitely consider Hotel Mont Gueliz for our stay.
Stayed 7 nights in Apr 2018
Response from nadia on 27 Apr 2018
Dear Mr Haris, Thank you for your amazing comment and it was with great pleasure to welcome you to Mont gueliz hotel. best regards. Nadia Booking service

6/10 Okay

Jim, London

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Excellent Location for Shopping and Transport
We stayed here as a a family of 12 in 3 rooms over 3 floors (wanted to be on the same floor but couldn't accommodate as rooms not big enough). The location of the hotel is on a cross road junction so can get noisy all night (as the locals love using their car horns). The rooftop swimming pool is unmanned and so can be dangerous if you've got small children and was not clean. Positives - the staff were always willing to assist with any queries re room, service, excursions etc. All our rooms had a balcony so you could enjoy the atmosphere and ambiance of the locality. In addition we could see the amazing Atlas Mountains from our rooms (amazing views) There is a bus stop directly outside the hotel which takes you to the central square, masjid and souks

8/10 Good

Ali, London

Liked: Cleanliness, staff & service, room comfort
Hotel Mont Gueliz, Morrocco
A well placed hotel approximately 2 miles from the main square. You can walk into the town center, but the no.1 bus just across the road also meant it was a short ride away (4dh). The hotel is on a main road, so if you are a light sleeper the traffic noise could be a problem. The room was okay, didn't have the whoa factor but then you're only sleeping there, and it was cleaned every day and had air con. The hotel also has good WiFi links. I like my tea in the morning, and the room didn't have a kettle or cups. So every time we wanted hot water we had to call reception who would either bring up an insulated jug full or two glasses worth of hot water. Can't fault their helpfulness, one night I was unwell and the guys on reception jumped too and assisted me, so I'm really happy on that point. Only had breakfast once which was okay, but it did surprisingly lack fruit and was very carbs heavy. Reception was helpful pointing out places to go, and they organised the taxi ride to the airport which was 140Dh not 120Dh pp as quoted.

2/10 Terrible

Nadeem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare
Please avoid

6/10 Okay

Verified traveller

Disliked: Staff & service
False advertising
I picked this hotel because they advertise having a gym. They don't. They also advertise cable tv and they don't. Check in is at noon but the room wasn't ready so I had to wait. They also gave extra taxes at checkout. One front desk lady was nice but another super rude and annoyed she had to get change for me . Also advertise sauna and they didn't.

8/10 Good

Jessica, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you, Mont Gueliz!
Very nice stay, staff were always very helpful, even with some difficult to understand english, good swimmingpool, and the hotel is near to everything you can ever need.

8/10 Good

David Diringer, Jerusalem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable 3 Star hotel, met expectations, provided value for money

8/10 Good

Connor, Madrid, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for a good price
The hotel itself was great, though there was one big mix up that caused quite a struggle for our stay. Expedia booked our rooms through another booking agency, and doesn't work directly through Hotel Mont Gueliz, so upon our arrival to the hotel our reservations were not listed in the Hotel's computer. They needed a rather large deposit for our first night's stay since they had no proof of our reservation (my confirmation email through Expedia wasn't enough for them) Expedia needs to find a way to work directly with this hotel so mix ups like this don't happen.

4/10 Poor

María, Iceland

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
uhmmmm
Everything was fine except the internet connection. I stayed at Mont Gueliz for five nights and i could never enter the internet. Even thougt it said on hotels.com (before booking) that it was part of the package. For me it means i didn´t get what i paid for. And i had to spend time and money elsewhere to enter the internet.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Poor
Very average. Unfriendly. Breakfast poor. No bar. Pool shut. Very basic. Wont stay again.

2/10 Terrible

Mina, l

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not nice un recommendable
One room I booked no record we waited over an hour in d loby receptionist can't speak English, toilet not flushing only one toilet paper in a four shared room, we have to ask each day , it's a bad experience for us . Unrecommendable hotel....

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Building site next door & door noise
There was a building site next to the hotel building and so noise during the day. In the evening, I could hear doors closing in other rooms on different floors - got woken up a few times every night I was there. The location was on the moan road but quite far away from the attractions.

8/10 Good

Assad, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
nice clean and good price

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total disaster from start to end. The reception was extremely unfriendly and refused to give me a room although I had booked and pre-paid the room using Hotels.com app for iPhone. I was on the phone with Hotels.com and a very helpful person sorted out the situation after speaking to the reception. The room was tacky and not properly cleaned. Very noisy where you could here both the elevator, hotel guests and the rest of Marrakech just outside the window. Will never ever stay there again.

6/10 Okay

mhammed

Disliked: Staff & service
nice location, but...
desk staff was very rude to guests using embarrassing comments to wait in line, not even a hello or welcome. I paid for one room two double beds for 4, but desk staff was insisting i have reservation for two single beds for 2. luckily i had my IPad with me to access my reservation and prove it. the employee didn't care about what I think or said. all towels and bed sheets were wet when delivered. no parking at the hotel, and the staff refused to make suggestion to where to park citing responsibility issues.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blew my expectation
Will not clean room on time even after requesting for it, and hen they do they bring wet towels or beddings.

8/10 Good

hussien, London, UK

Liked: Cleanliness, property conditions & facilities, room comfort
a comfortable experience
The hotel was always cleaned and looked after, the staff were always present when needed. The location was also good.

6/10 Okay

Humberto, Hawaii

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Smoke Odor
The area is close to a nice garden but has to improve the cleanliness and channels are only in French and Arabic. No English channels :(

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and great pool
The staff we attentive and welcoming especially when letting us use shower facilities after we had officially checked out. The rooftop pool was beautifully located and a refreshing break from the sweltering Morrocan heat. Would definitely return

10/10 Excellent

Gul, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Staff and Service - A Stress Free Hotel!
The staff were extremely polite and went out of their way to help us with everything we needed, they were always smiling and genuinely pleased to meet us each time we returned to the hotel after a long days exploring. My knowledge of Arabic and French was not good, so I was very pleased that they were able to understand and communicate in English. The hotel room was clean and comfortable with TV and air-conditioning which was vital in the hot weather. There was also an on-suite bath/shower room, which was all cleaned on a daily basis. The pool on the roof was lovely to use in the hot weather with sunbeds around it. There was also a rooftop patio area where you can relax and eat whilst enjoying the view over the city. The breakfast buffet was served in the downstairs breakfast/dining area with the most delicious croissants. I was able to use the WiFi whilst I was eating which was great for googling the local attractions. We were given a map at reception on arrival and shown the easiest routes around as well. Checking in and out was simple - just be aware that there is a city tax charge of approximately 11 dirhams a night per person at all hotels so this will have to be paid when you leave (this was explained to us when we booked and when we arrived so there were no surprises). Thank you to all the staff, you made our stay so pleasant, we hope to visit again soon!

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

T, Coatesville, PA

Liked: Cleanliness, staff & service, property conditions & facilities
Modern Hotel
This hotel did not have the charm of the many riads I stayed in whilst in Morocco. This hotel was extremely modern. However, it was very nice. Think Sheraton, Holiday Inn, etc. My only problem was not being able to work the heating/air and I froze all night. There is no wifi in the room only in the lobby, but there was a tv playing plenty of American/English shows. It was not in the more happening part of Gueliz, but it is close to the Bab Dukhala bus station and if you must...you can walk to the Main Square in less than 1/2 hour.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value for money
very good value for money

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Next to a construction site
I was given the choice of two rooms in the hotel - one had a bad smell and the other had a stunning view of a construction site. I took the one with the view. Work started at 7am, so no chance of sleeping after this time. Wasn't convinced the sheets had been changed after the last guests, so slept in my sleeping bag.

10/10 Excellent

nabil, montreal,canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
marrekesh one thausand night and one
hotel was on very important street you can walk about 20 min. to alfanaa sequare important turistic point in marrekesh and other atrractiv points

6/10 Okay

Verified traveller

the staff was very friendly when we arrived.the problem with the hotel is on a main road and very noisy. The breakfast was almost none existent and very , very poor quality.

10/10 Excellent

mustafa, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tahir, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel Mont Gueliz in is worth every penny
I booked the hotel just a day before my visit to Marrakech and found the price to be very competitive. On arrival the staff were very helpful and I was pleasantly surprised by the location and quality of the hotel. I travel internationally a lot so I can say without hesitation this is a good hotel.

6/10 Okay

d, London

Liked: Cleanliness
Worth the price
The hotel isnt amazing, but it is cheap and the location is not too bad, right in the middle of Gueliz (the new city) Our room was decent enough, cleaned daily, cable tv (playing b grade american horror films) The area is noisy (main road) but there didnt appear to be building going on while we were there. The staff were nice enough, the buffet breakfast is okay, got a bit bored of it after a week though. There is wireless in the lobby and there is a splash pool on the roof which isnt olympic sized but useful on hot days. Im glad we stayed here instead of the medina, as it was more peaceful. I would recommend to young travellers on a budget yet still looking for some comforts which budget guest houses don't offer. I can't complain generally.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities
Ubicado en la zona nueva de Marrakech, está muy bien el hotel, tienes el autobús frente para ir a la famosa plaza fna, te tomará algo de 20 minutos ir en autobús, está bien conectada.
Stayed 5 nights in Feb 2024

8/10 Good

Fabrice

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Bon rapport qualité prix. L'hôtel se trouve devant une rue très bruyante avec du simple vitrage. Pas beaucoup dormi.
Stayed 7 nights in Jan 2024

6/10 Okay

salah

Travelled with family
Liked: Cleanliness, staff & service, room comfort
fantastisk resa
trevliga personalen, bekvämt
Stayed 4 nights in Dec 2023

10/10 Excellent

Moulay Mustapha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

6/10 Okay

hakim

Travelled with family
Disliked: Cleanliness, room comfort
.
Stayed 1 night in Aug 2023