Outdoor pool, pool umbrellas, pool loungers
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Reviews of Hotel Marrakech le Tichka

4 out of 5
Hotel Marrakech le Tichka
Semialla Bp 894 Route De Casablanca, Ave Abdelkrim Khattabi, Marrakech

Reviews

6.0
Rating 10 - Excellent. 56 out of 526 reviews" "
Rating 8 - Good. 158 out of 526 reviews" "
Rating 6 - Okay. 107 out of 526 reviews" "
Rating 4 - Poor. 101 out of 526 reviews" "
Rating 2 - Terrible. 104 out of 526 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

5.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

khairi

Disliked: Property conditions & facilities, room comfort
air conditioning
The air conditioning does not work at all
Stayed 3 nights in Oct 2021

4/10 Poor

Rosmin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It had no air conditioning. The pool was dirty. Ants everywhere in the room. It was awful
Stayed 1 night in Aug 2021

8/10 Good

Mubarak aajel

Stayed 1 night in Jul 2021

4/10 Poor

Abdifatah

Stayed 10 nights in Jul 2021

10/10 Excellent

Saloua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice staff, very good breakfast.
Stayed 2 nights in Mar 2021

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 10 nights in Jul 2019

2/10 Terrible

Sam, London

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst Hotel ever. Hours of delayed check in. No cleanliness. Staff that completely ignore you. No towels provided and had to ask every single day at least 6 times to get a towel. Would normally arrive at least a few hours after request but would disappear again the next day. It is a very outdated and horrible hotel. Dirty swimming pool. Lack of deck chairs. Awful breakfast with hardly any selection or choice.
Stayed 4 nights in Jul 2019

2/10 Terrible

Ahmedsherif

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The only good thing over there the pool , beside that it’s terrible in terms of the cleanliness and service. The ac was making noise I couldn’t sleep not working efficiently. The mattress box was broken , pillows uncomfortable. Breakfast has only one kind of cheese and beef salami and even not enough , fruit& vegetables wasn’t fresh. Service in general was so bad . I don’t recommend this place to anybody.
Stayed 2 nights in Jun 2019

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, room comfort
Excellent value for money
The rooms need a little TLC and some redecoration but overall I was very happy with my stay at this hotel. All the staff from cleaners to front of house were very friendly and welcoming and there is a typically Moroccan feel to the decor. The rooms are spacious and the bed was comfortable. The wifi worked well this time and there was always plenty of hot water. Overall great value for money.
Stayed 7 nights in Jun 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The hotel was clearly a very traditional beautiful Moroccan hotel with authentic interior and exterior in public spaces... once upon a time. Check in was a slow process although the hotel was not fully booked. This is strange as we arrived in the evening (approx 6pm) so would have thought they’d have plenty of time to prep the room. The whole check in process was stalled for over an hour and a half before we were taken to a room a long way from everyone else. Issues with the room were plenty: Extremely lumpy pillows that could not be slept on No balcony furniture (an office chair had been put there) Lamps not working Rail in wardrobe not attached so nothing could be hung up Telephone not working Tv not working Fridge not working Safe not working Toilet water ran for 2 days straight without being fixed No WiFi in room although this was stated when booked Towels for the pool are extremely poor, looks like large towels torn into two or three Sun beds falling apart and plenty of holes Nothing at breakfast worked - you were lucky if you got the coffee you ordered from the machine Staff were rude and slow service - only one or two members of staff were lovely and remembered to do things you asked Before anyone comments, yes we spoke to reception about our issues. Only the WiFi in the room was fixed. We were left with nothing else working for the full week.
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Considerate and helpful staff , no vegetarian food option for evening meal or change when paying
Stayed 11 nights in May 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
This is a very straightforward hotel that gets the job done. The room was clean and the staff friendly and helpful (not all of them were fluent in English and it wasn't a huge barrier). The location is also fairly lucrative since it's only ~45m walk from the Medina but far enough away that close-by restaurants will have local prices (and not the 3x bloated Medina prices). You're also only ~15m walk from Gueliz and it's shopping center. Everything's even closer if you decide to take a cab. The hotel, however, is quite old and in need of renovation. The carpet is quite worn and stained from use (but not dirty), the AC units vibrate and generate additional noise and the doors to the balcony don't close tightly anymore. Nothing that's a deal breaker (unless you're looking for a resort) but definitely noticeable. I recommend staying here if you don't need anything fancy and want to save some cash.
Stayed 7 nights in Apr 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing to like about. I paid a decent amount for my stay but not worth a single penny. They scam you and mislead customers when advertising. More then half of their services don’t even exist or are in no use. Carpets are filthy and old, stains on walls, no kettle in the rooms, hardly any lights work or exist so be prepared to walk in the dark and breakfast is below standard.
Stayed 7 nights in Apr 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was offered twin rooms with single beds when I had booked and paid for double rooms with queen size beds. Staff told me they had the correct reservation but changed the correct rooms when argued my case when I showed them print out of my reservation. I would not recommend this hotel to anyone. Breakfast facilities were poor, not enough choices available. Rooms were filthy.
Stayed 4 nights in Apr 2019
Response from Omar on 25 Apr 2019
Dear M…., Thank you for taking the time to review and share your experience at LE TICHKA Marrakech. We are sorry to hear that your experience at the bar was displeasing; we hope you will give us the opportunity to amaze you during your next visit. We very much appreciate your comments. It is always a pleasure to receive positive feedback, thus it will be shared with our team as I am sure that your review will serve as an incentive to all of our staff to continuously improve the quality of our services. About the queen size beds it is subject to availability, we don't charge for queen beds. It's a preference, but it's subject to availability. Thank you again for sharing your experience, we will be glad to host you again and we hope your next visit will be as pleasant as the previous one. Sincerely Omar

6/10 Okay

Verified traveller

Stayed 4 nights in Apr 2019

6/10 Okay

Hassan

Travelled with family
Liked: Staff & service, property conditions & facilities
I like staff and services.more property and condition for eating
Stayed 4 nights in Apr 2019
Response from Omar on 25 Apr 2019
Dear Hassan, Thank you for taking the time to review and share your experience at LE TICHKA Marrakech. We are sorry to hear that your experience at the bar was displeasing; we hope you will give us the opportunity to amaze you during your next visit. We very much appreciate your comments. It is always a pleasure to receive positive feedback, thus it will be shared with our team as I am sure that your review will serve as an incentive to all of our staff to continuously improve the quality of our services. Thank you again for sharing your experience, we will be glad to host you again and we hope your next visit will be as pleasant as the previous one. Sincerely Omar

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty no towels and toilet paper the staff were very rude
Stayed 7 nights in Apr 2019
Response from Omar on 25 Apr 2019
Dear Client, Thank you for taking the time to review and share your experience at LE TICHKA Marrakech. We are sorry to hear that your experience at the bar was displeasing; we hope you will give us the opportunity to amaze you during your next visit. We very much appreciate your comments. It is always a pleasure to receive positive feedback, thus it will be shared with our team as I am sure that your review will serve as an incentive to all of our staff to continuously improve the quality of our services. Thank you again for sharing your experience, we will be glad to host you again and we hope your next visit will be as pleasant as the previous one. Sincerely Omar

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was poor. I was told that me and my wife couldn’t sleep in the same room. We were followed and told it was forbidden to sleep together in the same room. The toilet was broken and on two separate occasions I had to go down to the reception area to ask for towels because non was left in my room. Worse hotel experience ever. It was awful. Definitely not returning there.
Stayed 6 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
The hotel is lovely but the customer service is terrible.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The garden And The people who works there. I wish if they can renovate it and it look like before it was marvelous !!!
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Staff friendly and helpful. Needs painting to bedrooms and exterior.
Stayed 4 nights in Feb 2019

6/10 Okay

Farook

Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Dec 2018

4/10 Poor

Wayne

Disliked: Staff & service, property conditions & facilities
Disappointing
Lift out of order on last day with disabled mother having to walk up the stairs, staff rude unless you give them a big tip for even the smallest service, cheap but not good value
Stayed 2 nights in Dec 2018

8/10 Good

Zain

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice hotel, great location if you dont want to be in the middle of it all..
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Room comfort
Stayed 7 nights in Nov 2018

8/10 Good

Beatrice, Oakville. ON

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good ratio price/quality. Very pleasant staff. Ask for room with pool view
Stayed 2 nights in Nov 2018

10/10 Excellent

Paul

Liked: Cleanliness, room comfort
Sunshine on a budget
Thoroughly enjoyed our stay at Le Tichka, hotel was perfect for what we were looking for, a relaxing sunshine holiday at the back end of the year. We found a lot of restaurants within a short walk which varied in price and type of food from local to international. The hotel is also within a short, cheap taxi ride from all local attractions and there is a taxi rank right outside. The hotel is on the lower end of the price scale so don't expect a five star experience but the staff were friendly and helpful especially at check in and the hotel is clean and tidy. Definitely one we will return too the next time we are looking for some sunshine without costing the earth.
Stayed 11 nights in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

2/10 Terrible

Lamyae

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

2/10 Terrible

Na, Virginia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The AS is not working so we spent 3 nights in the heat of Marrakech...pick on other hotel and save your self
Stayed 3 nights in Aug 2018

2/10 Terrible

david, sam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
nothing in this property that could match the 4 stars hotel Aints everywhere,cocoraches all over the places ,front desk can't do anythink ,all they could do is changing the room with the worst. breakfast terrible,staff terrible ,you name it is not to the standard of a 2 stares hotel.
Stayed 8 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2018

6/10 Okay

Verified traveller

Not a 4 Star Hotel in the slightest
Not a 4 Star Hotel in the slightest. More 2-3 star, Breakfast is awful.
Stayed 3 nights in Jun 2018

8/10 Good

Lorna , North east England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location quiet, staff friendly and helpful.
Stayed 7 nights in Apr 2018

4/10 Poor

s.man, Birmingham, England

Disliked: Cleanliness, staff & service, property conditions & facilities
Good location- nothing else
Staff are not friendly at all. No smiles. I had children an babies. TV had bad reception and wasn't fixed even after 3days. Toilet had no lock an for 5 of us we was only allowed 3 towels. I wouldn't go again. Mattress was hard. AC nob was broken.
Stayed 3 nights in Apr 2018
Response from Mly Abdullah Ait Seddik on 29 Aug 2018
Dear Guest. We thank you for choosing our Hotel for your stay. We are very sorry for all the inconveniences caused. The Hotel management was at your disposal if you have requested for it to solve this matter. Sorry again , and we wish to receive you again. Kind regards Direction General

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Outdated, very dark sone hallways has no lights Its clean, the room had a king bed with only two pillows, tv had no remote but when we asked for the remote and extra pillows we got them in 10 min. I wont consider it 4 stars, room had no water, no coffee
Stayed 2 nights in Mar 2018
Response from atika on 16 Nov 2018
Dear Guest, Greeting from Le Tichka Hotel! Thank you for choosing our Hotel for your stay. Your opinion is very important for us to improve the quality of our service. Thank you for sharing your experience with us. Looking forward to having you among our faithful guests. Best Regards

8/10 Good

Ibrahim

Liked: Staff & service, room comfort
Old hotel
It’s ok for old hotel plus it’s cheap
Stayed 3 nights in Mar 2018
Response from atika on 19 Mar 2018
Dear Mr Ibrahim, Greeting from Le Tichka Hotel! Thank you for choosing our Hotel for your stay. Your opinion is very important for us to improve the quality of our service. Thank you for sharing your experience with us. Looking forward to having you among our faithful guests. Best Regards

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Disappointing for a four star.
Unfortunately the room we were given was dirty and hadn't been cleaned. Desperately needed a vacum and there bathroom light didn't work..
Stayed 5 nights in Feb 2018
Response from atika on 28 Feb 2018
Dear Guest, Greeting from Le Tichka Hotel! Thank you for choosing our Hotel for your stay. Your opinion is very important for us to improve the quality of our service. Thank you for sharing your experience with us. Looking forward to having you among our faithful guests. Best Regards

8/10 Good

zakir, harlow uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel considering the price. Not too far from airport or town.
Stayed 2 nights in Feb 2018
Response from Atika on 19 Feb 2018
Dear Mr Zakir, Greeting from Le Tichka Hotel! Thank you for choosing our Hotel for your stay. Your opinion is very important for us to improve the quality of our service. Thank you for sharing your experience with us. Looking forward to having you among our faithful guests. Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and calm area
The hotel staff was good and the room condition was clean and the I love the area super calm. I recommend this property.
Stayed 1 night in Jan 2018
Response from Atika on 2 Apr 2018
Dear Guest Greeting from Le Tichka Hotel! Thank you for your review and for choosing our Hotel for your holidays. we are looking forward to welcoming you soon. Best Regards Le Tichka Hotel Team

4/10 Poor

Aamir, UK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disasppointment!!!
Facts: 1. As soon as we entered the hotel and went on counter - small cockroach on the desk! 2. After waiting near reception for 20 mins for room to get ready for us, while walking towards the room, a repair went inside to repair something so had to wait outside the room for 10 mins. 3. Dirty floor carpet. 4. We joined two single beds so had two blankets, next day after cleaning, one was missing for 2 days (even requested - they said our hotel is full that's why). Few days later, then from two towels in bathroom, one was missing for 2 days as well. Requested extra pillow, never came. 5. Broken drawer. 6. Wifi was hardly working and if it did then was slow. 7. TV hardly had good connection so none of the channels were clear. 8. In bathroom, the shower spray was like pointing in every directions (if I m showering my head, some water will splash over the head, on each side of the shoulders. 9. Breakfast... same everyday for 7 days!!!
Stayed 7 nights in Dec 2017
Response from Zakia//e-commerce on 16 Jan 2018
Dear Sir Aamir. Thank you for choosing our Hotel for your stay. Your opinion is very important for us to improuve the quality of our service. Thank you for letting us know. looking forward to the pleasure of having you amoung our faithful guests. kind regards.

6/10 Okay

imane, Fes

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
It s not a 4* hitel
The phone doesnot work. No room service . The breakfast very poor. The carpet in the hall and even thr room is not clean. The wifi is very weak in the rooms. The painting all over the hotel 8s in bad condition. It s not even a 3 stars.
Stayed 4 nights in Dec 2017
Response from Oumir zakia on 29 Dec 2017
Dear Imane. Thank you for choosing our Hotel for your stay. your opinion is very helpfull for us to improuve the quality of our service. Thank you for letting us know. we wish you a happy new year. kind regards zakia/ e commerce

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not bad
Hotel is good, food not so much.
Stayed 13 nights in Nov 2017
Dear guest. Thank you for choosing our Hôtel for your stay. your opinion is very precious for us , this helps us to improuve the quality of our service. Thank for letting us know. looking forward to the pleasure of having you amoung our Faithfull guests kind regards . Marrakech Le Tichka Hôtel staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good value for you money
Slow service at reception. Staff somewhat rude. Very nice pool although could une more maintenance (stuff floating in the pool).

10/10 Excellent

Lalla Hind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Charaf, Boston, MA

Disliked: Cleanliness, property conditions & facilities
a very blah hotel
extremely dirty room, carpet has so many stains on it, they seem part of the pattern!

6/10 Okay

andy, D

Liked: Room comfort
Disliked: Cleanliness
Mediocre
Friendly and helpful receptionist. concierge appeared helpful but were working in conjunction with the taxi drivers and attempting to overcharge us at every opportunity (receptionist seemed to keep them in check). Rooms were okay, only one towel between two though despite asking for another. Pool area was nice.