Booked B&B by accident instead of all inclusive called ahead to check we could upgrade but when we got there it was going to cost us more than what we had already paid. Over that rooms were lovely, stay clear of the hot plate food, chicken was just sealed from raw often. Facilities spot on
Marble, granite, porcelain everywhere and very high ceilings conveyed to me that this is a 4/5 star hotel even though it isn't. Staff and shuttle bus driver really helpful. Nice swimming pool area. Shame there was no room service or even a kettle for tea/coffee in the room. Me and my wife enjoyed the food at their restaurant and definitly wood recommend this hotel and stay again.
We stayed at the Sofitel Marrakech Palais Imperial for four nights at the end of November. The hotel is very impressive both outside and inside. Our room was clean, spacious and comfortable. The staff were friendly and lovely (particularly Said who took us to our room when we checked in) and keen to provide a high standard of service. If we return to Marrakech in the future (which I'm sure we will as it is an interesting and pleasant city) we shall definitely stay at this hotel again.
Fantastic hotel friendly staff thanks to Adnan at reception. Housekeeping comes everyday n cleans up to good standard. Swimming pool restaurant spa n live music. Close to Central marakech restaurants shopping centre n attractions walking distance. Safe location and highly recomended. I work in a hotel in manchester so I know the standard this hotel is good.
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