Exterior

Reviews of Fairfield Inn & Suites Marietta

2.5 out of 5
Fairfield Inn & Suites Marietta
200 Cherry Tree Ln, Marietta, OH

Reviews

9.4

Exceptional

Rating 10 - Excellent. 256 out of 355 reviews" "
Rating 8 - Good. 81 out of 355 reviews" "
Rating 6 - Okay. 12 out of 355 reviews" "
Rating 4 - Poor. 2 out of 355 reviews" "
Rating 2 - Terrible. 4 out of 355 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

CHRISTYL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at this property was friendly and profssional. Bed was very comfortable. shopping options nearby were convemient.
Stayed 1 night in Apr 2024
Response from Peggy, Gen Mgr on 9 Apr 2024
Thank you for taking the time to review your stay with us. I am glad we could make your stay satisfactory and hope you will stay with us again in the future!

6/10 Okay

Mary

Liked: Property conditions & facilities
property was ok. noisy from our room to other rooms. not the greatest
Stayed 1 night in Apr 2024
Response from Peggy Barker, Gen Mgr on 10 Apr 2024
I apologize that the noise levels effected your experience staying at the hotel. We will take note of that for our future renovations. We would have been more than happy to try to find a more quiet area of the hotel, if available and notified. We hope you will let us try to improve your stay in the future.

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and comfortable. There was no vent in the shower area, so the steam fogged the bathroom from the shower. Limited staff. Acceptable stay.
Stayed 1 night in Apr 2024
Response from Peggy, Gen Mgr on 4 Apr 2024
Thank you for your review. I am glad your stay was satisfactory. I apologize as the vents we have are low gravity so it is a slow process. I did check that we were full staff during your stay so I apologize if something fell short of your staff expectations. I hope you will consider us again in the future!

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just flawless relaxation
Stayed 1 night in Feb 2024
Response from Peggy, Gen Mgr on 24 Mar 2024
Thank you for taking the time to review your stay! I am glad we could accommodate you with a relaxing stay with us! Hope to serve you again soon!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager on duty actually set up the breakfast early to accommodate our early departure. Very nice!
Stayed 1 night in Mar 2024
Response from Peggy, Gen Mgr on 7 Mar 2024
I am so glad they took the initiative to help our guests! Hope to see you again in the future!

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Peggy, General Manager on 24 Feb 2024
Thank you for your review! I am glad you had an enjoyable stay!

8/10 Good

cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Peggy Barker, General Manager on 17 Dec 2023
Thank you for your review! We appreciate your business and hope that you will give us a chance to improve our services for you next time you are in the area.

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, reliable and handy.
Clean, reliable, upgraded breakfast. No surprises at a Marriott.
Stayed 1 night in Dec 2023
Response from Peggy Barker, General Manager on 11 Dec 2023
Thank you for taking the time to review your stay. I am glad your stay was acceptable.

10/10 Excellent

KASSANDRA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, great continental breakfast options. Pool temperature was good and hot tub as well.
Stayed 1 night in Nov 2023
Response from Peggy Barker, General Manager on 17 Nov 2023
Thank you for your kind words and review. We strive to make your stay the best! Hope to see you again soon!

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Peggy Barker, General Manager on 9 Nov 2023
Thank you for your review! We appreciate your time and hope we can serve you again soon!

6/10 Okay

Nathan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Peggy Barker, General Manager on 9 Nov 2023
Thank you for your review. We try to resolve any issues our guests may encounter. Again, I am sorry we could not make your stay acceptable.

10/10 Excellent

Andrew

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice.
Stayed 2 nights in Oct 2023
Response from Peggy Barker, General Manager on 19 Oct 2023
Thank you for taking the time to rate/review your stay. I am glad we met your expectations. We hope to see you again soon!

10/10 Excellent

Stephen, Stevens Point

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is obviously a well-managed and maintained property. Very friendly and professional staff; nice pool and whirlpool; great breakfast and dining space (but waffle maker didn’t work); wonderful patio area in back with gas grill and gas fire pit (although fire pit would not light). Room accommodations were excellent. Great value!
Stayed 1 night in Sep 2023
Response from Peggy Barker, General Manager on 14 Sept 2023
Thank you for your review. Thank you for your kind words. I apologize about breakfast. We do have 2 waffles plates but they do get quite busy. I also apologize for the fire pit being out of propane. Once we are made aware of issues, we do our best to resolve them for our guests. We hope to see you again soon!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!
Stayed 1 night in Sep 2023
Response from Peggy Barker, General Manager on 13 Sept 2023
Thank you for reviewing your stay with us! I am glad our cleaning protocols were noticed and appreciated! Hope to see you again soon!

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and staff was great made my first part of my trip great. Thank you!
Stayed 1 night in Sep 2023
Response from Peggy Barker, General Manager on 12 Sept 2023
Thank you for taking the time to leave a review of your stay. I am glad we were able to allow you to enjoy your trip! :) Come see us again soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location & friendly staff
Stayed 2 nights in Sep 2023
Response from Peggy Barker, General Manager on 11 Sept 2023
Thank you for your review of your stay! I am glad we were able to make your stay enjoyable. I hope that we can serve you again soon.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stop
Breakfast was hot and fresh, rooms were quiet. Highly recommend
Stayed 1 night in Sep 2023
Response from Peggy Barker General Manager on 7 Sept 2023
I am so glad you enjoyed your stay with us and can recommend our hotel to your friends and family! Hope to see you again soon!

10/10 Excellent

Tina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was clean and staff was great
Stayed 1 night in Sep 2023
Response from Peggy Barker General Manager on 7 Sept 2023
Thank you for your review! I am glad you enjoyed your stay with us!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, friendly staff and yummy breakfast
Our room was clean and every staff member that we had contact with was friendly, professional and helpful. Whatever we needed, whether it was more towels or tissues, we were always treated kindly and with a smile. One day for lunch we had bought sandwiches at Napoli’s and brought them back to the hotel and we asked the woman at the front desk if there were tables somewhere either outside or elsewhere inside the hotel that we could sit to eat and she turned the lights on for us in the breakfast area so that we could eat there. Speaking of breakfast, this was our second time staying here and we remembered that they offer a good free breakfast. The second time around they did not disappoint- they had cereals, oatmeal bar with a mini toppings bar, waffles, and always some breakfast meat, egg dish and biscuits and gravy. Plus yummy muffins or danishes that alternate daily as well as juices and all day coffee and tea. We will definitely be staying here the next time we comeback to Marietta.
Stayed 4 nights in Aug 2023
Response from Peggy Barker, General Manager on 29 Aug 2023
I am so glad to see that you had an exceptional stay with us! We strive to make this a place to remember the next time you are in town! We strive to take care of our guests the best we can. Look forward to having you with us again!

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
This is a lovely hotel, modern yet very welcoming. Breakfast was quite good with many options, great coffee. Rooms are a decent size with cozy bedding and very supportive mattresses. It’s quiet and close to restaurants and the freeway. We will definitely stay here again.
Stayed 1 night in Aug 2023
Response from Peggy Barker, General Manager on 25 Aug 2023
Thank you for taking the time to review our property! I am glad your stay was exceptional and will look forward to your return!

10/10 Excellent

Beth

Travelled with family and small children
Liked: Amenities
Loved the heated pool and breakfast was nice. Only wish that the drapes could be closed as the outside lights shined in my face all night. I actually had to throw a bath towel over the rod so I could go to sleep at 2am
Stayed 1 night in Aug 2023
Response from Peggy Barker, General Manager on 20 Aug 2023
I am glad you enjoyed our pool and breakfast. I will have maintenance/housekeeping check on the drapes as they do close but possibly the rods were missing. I do apologize and please let us know of anything, no matter how small, so we can help you get the most from your stay with us! :)

8/10 Good

Melanie

Stayed 1 night in Aug 2023
Response from Peggy Barker, General Manager on 7 Sept 2023
Thank you for your review of your stay! We are glad you had a good time and enjoyed your stay with us! Hope to see you again soon!

10/10 Excellent

todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Peggy, General Manager on 6 Aug 2023
Thank you and we are glad to hear your stay was excellent! Hope to see you again soon!

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of our best stays ever
Comfortable and clean room, friendly staff, wonderful, breakfast, pool and hot tub were fantastic, loved the hair dryer brand in the room.
Stayed 1 night in Jul 2023
Response from Peggy, General Manager on 6 Aug 2023
So glad to hear you were satisfied with your stay! Hope to be able to serve you again soon!

10/10 Excellent

Kevin

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Peggy, General Manager on 6 Aug 2023
Glad to see you enjoyed your stay with us! Please come back again soon!

10/10 Excellent

Nancy, Palmdale

Stayed 2 nights in Jul 2023
Response from Peggy, General Manager on 15 Aug 2023
Thank you for your review/rating of your stay with us. We are glad to hear you were satisfied with our service and hope to see you again soon!

8/10 Good

jody

Liked: Cleanliness, staff & service, amenities
I liked that when arrived at the front desk to check in. Staff pleasant and help full. The dislike things where u couldn't control ur own individual room and seems like only kicked on for half hour and stayed off for 1 to 2 hrs. There was no vent fan in bathroom and when went in turn on a light but if where taking a shower another light kicked on all of a sudden.
Stayed 2 nights in Jul 2023
Response from Peggy, General Manager on 24 Jul 2023
I apologize for your inconvenience. Thank you for the notification about the lights and thermostat. We were not aware of the issue so that we can check into it. We would have gladly moved you to another room so that you would not have had those issues during your stay. I hope you give us a chance to improve for your next stay.

6/10 Okay

Keeley

Stayed 1 night in Jun 2023
Response from Peggy, General Manager on 24 Jul 2023
I apologize that your stay was not up to your standards. We strive to make your stay enjoyable and try to correct any issues upon notification. I hope you will give us a chance to improve the next time you are in the area.

10/10 Excellent

Seth

Stayed 1 night in Jun 2023
Response from Peggy, General Manager on 24 Jul 2023
I am glad your stay was excellent! We strive to do our best to make your stay a memorable one. Hope to see you again soon!

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Peggy, General Manager on 15 Jun 2023
Thank you for taking the time to review your stay! I am glad to hear your stay met your expectations. Hope to see you again soon!

10/10 Excellent

Nathaniel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We love the staff and the pool is the warmest anywhere!! Our only complaint is that we have stayed 3 times and all 3 times we had our window blocked by something different. Bad luck i guess , but the stay was still wonderful!
Stayed 1 night in Jun 2023
Response from Peggy, General Manager on 14 Jun 2023
Thank you and I apologize for the window issue. Next time please let us know and we can look up which room you were in and ensure you do not receive a room in that vicinity. Thank you again and have a great day!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Peggy, General Manager on 8 Jun 2023
Thank you for taking the time to review your stay! I am glad we met your expectations and your stay was enjoyable! :) Hope to serve you again soon!

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from Peggy, General Manager on 25 May 2023
Thank you for your review! I am glad your stay was enjoyable! Hope to see you again soon!

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
This property is clean and quiet and the rooms are really nice and clean
Stayed 1 night in May 2023
Response from Peggy, General Manager on 25 May 2023
Thank you for taking the time to review/rate your stay with us! I am glad it met your expectations. I hope to see you again!

10/10 Excellent

Vanessa L.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was tastefully decorated and clean with a comfortable bed. Breakfast was hot, many choices and kept clean. Safe area! I will stay again, as my family lives nearby.
Stayed 1 night in May 2023
Response from Peggy, General Manager on 16 May 2023
Thank you for taking the time to review your stay! I am glad your stay met your expectations and look forward to seeing you again in the future when visiting your family!

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couples night out
Check in was quick and easy. Clean, comfortable and spacious room. Breakfast was good with multiple hot options along with cereal and muffins. Coffee was excellent.
Stayed 1 night in May 2023
Response from Peggy, General Manager on 16 May 2023
Thank you for your review! I will be sure to share this with my staff, especially breakfast, to encourage their great work! Hope to serve you again soon!

6/10 Okay

Rae Ann

Stayed 1 night in Apr 2023
Response from Peggy on 21 Apr 2023
Sorry your stay didn't meet your expectations. We try our best to make each stay satisfactory to our guests. I hope you will give us a chance to make it right next time you are in the area.

10/10 Excellent

Eden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as listed a had a very pleasant stay!
Stayed 1 night in Apr 2023
Response from Peggy on 5 Apr 2023
I am glad your stay met your expectations! Please come stay with us again!

8/10 Good

Cindy

Stayed 1 night in Feb 2023
Response from Peggy Barker on 31 Mar 2023
Thank you for taking the time to rate/review your stay with us! I look forward to serving you again if your travels brings you this way!

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for the family.
Stayed 1 night in Mar 2023
Response from Peggy on 27 Mar 2023
Thank you for your review! Glad you enjoyed your stay with us! See you again soon!

10/10 Excellent

Mona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay. All the associates working were very friendly. The hot tub was wonderful and the entire building was very clean. Your employees deserve a raise.
Stayed 1 night in Mar 2023
Response from Peggy on 27 Mar 2023
Thank you for the positive review! I am glad we could make your stay enjoyable!

10/10 Excellent

COURTNEY

Stayed 1 night in Mar 2023
Response from Peggy, General Manager on 12 Mar 2023
I am glad you had a great stay with us! Look forward to serving you again in the future!

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Peggy, General Manager on 1 Mar 2023
Thank you for your rate/review of your stay! I am glad your expectations were met!

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful newly decorated property that was spotless. Staff were friendly and very helpful. Five stars.
Stayed 1 night in Feb 2023
Response from Peggy, General Manager on 1 Mar 2023
Thank you for taking the time to review/rate your stay! I am glad we met your expectations! Please come stay with us again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Peggy, General Manager on 6 Feb 2023
Thank you for your recent review and rating of your stay.Glad we could meet your expectations!Look forward to serving you again!

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Peggy, General Manager on 30 Jan 2023
Thank you for the time to review and rate your stay! I am glad you were satisfied and look forward to serving you again.

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms
Stayed 1 night in Jan 2023
Response from Peggy, General Manager on 30 Jan 2023
I am glad you enjoyed your stay and the rooms were to your liking! Please come stay with us again!

10/10 Excellent

Michelle

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was so
Stayed 1 night in Dec 2022
Response from Peggy, General Manager on 5 Jan 2023
Thank you for your review of your stay.We look forward to serving you again!

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was neat and clean and the staff was very friendly. I was disappointed in the breakfast. There was no half-and-half for the coffee and there were powdered scrambled eggs. They ran out of oatmeal and did not bring out more.
Stayed 1 night in Dec 2022
Response from Peggy, General Manager on 5 Jan 2023
I do apologize for the breakfast. Our eggs are not powdered or liquid and I am sorry if you thought they were so. We do have a hard time keeping our items in stock, especially creamers for coffee. If breakfast foods that are lengthy to make run out, we do not always make more if we have plenty of other options. Again, I apologize that our breakfast was not up to your standards. I will talk to my Breakfast manager to see what can be done better in the future.

8/10 Good

Aimee

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our room was small, but overall okay. Maybe a little dated/tired, but overall clean. I was a little concerned about noise since we were given a room on the first floor by the breakfast area/lobby, but it was not a big issue since we got up early to check out.
Stayed 1 night in Nov 2022
Response from Peggy, General Manager on 18 Nov 2022
Thank you for taking the time to rate and review. I am glad the noise was not an issue for you. Hope to see you again.