The hotel was a little hard to find, but not because of the location, the Vienna metro/trams can be a little overwhelming at first. The room was very nice and the staff was very helpful with every question I asked.
"Very clean and quiet hotel and close to transport."
Barbara, the hotel receptionist, was unbelievably helpful when my luggage didn't arrive from the airport. She telephoned and emailed the airline on my behalf. She and Clemens were so helpful in directing me in how to get to another destination by transport.
We used the hotel as a base for exploring Vienna and found it good value and very convenient for public transport. Although it is not in a very central location there are very easy connections to the old city and other interesting locations. The hotel appears to be very efficiently run and everything we needed was there.
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