"Great hotel within tropical gardens close to beach"
Our experience didn't get off to a good start. The rooms key cards didn't work, which meant going back to reception.
An additional bed (which had been requested wasn't in the room) another call to reception. When it did arrive, it took another call for the bedding to arrive.
The porter delivered our laggage, he showed us around the room, explained the safe, air-conditioning, WiFi Nexus tablet, I pod etc.
He mentioned the hotel was very busy and suggested we make reservations for dinner, if we wanted to eat at one of the resorts many restaurants. We followed his advice and spoke to the concierge who in turn was to book our selected venues and inform us by leaving a note in room. That didn't happen. Again another trip to reception for an apology and explanation and to be informed they had been too busy!
However, once those issues had been addressed the stay was great.
The hotel grounds are beautiful, well cared for tropical gardens, meandering paths and a bubbling stream running down towards the beach. The pools were clean.
The breakfast offered a massive variety to select from, the quality was very good.
The restaurants cater for many different tastes. We experienced the Del Mar, Sea grill, Thai Gallery, Serafina, Bibo and Rachels (poolside bar) all food was enjoyable.
We played tennis, hiring court and rackets at the resort, the facilities were excellent, if a little expensive. The rackets hired were poor quality, take your own if you like to play.
Staff were pleasent
Nah Marbella is a great hotel located just off the Golden Mile between Marbella and Puerto Banus - walkable to Marbella town, Taxi to Banus.
The rooms are well designed, with very comfortable beds and effective air con - it was 30 - 40c when we stayed and the room was always a welcome oasis of cool....
There is a lovely pool with sun loungers and a pool bar, though not the biggest pool area we never struggled to find loungers.
Staff were very helpful and (for a fee) arranged for a late checkout which allowed us to make the most of our last day.
Would have no hesitation in recommending the NH and hope to return there next summer too.
Traveller from Edinburgh
Modern hotel located on the Costa del Sol, on the well known golden mile between Marbella and Puerto Banús. Rooms have piped …More
Stayed in a villa with private pool which was very spacious, very clean and quite comfortable. Balcony areas were very pleasant in the Spanish sun. Concierge staff were very good, restaurant staff were generally OK, but not the quickest service in the main restaurant, service at the main pool was better. Great golf course, but no need to be a golfer to enjoy the venue. Choice of restaurants is very limited, good menus though and a great breakfast buffet. Plenty of restaurants in the local area, does need a car rather than a taxi.
The hotel grounds are beautiful and well kept, hotel itself is very nice but the main dining room could do with a make over, it is looking a bit tired and shabby.
For a hotel being classed as 5 star there should be more attention to detail for instance, at breakfast buffet the dishes are not cleared away very quickly and cutlery we ended up pinching from another table, waiters are about but not really paying attention to the customers needs. Also at Dinner getting drinks topped up we ended up doing ourselves.
With the room itself the bed mattresses were so uncomfortable, the maid turned them over after we mentioned the problem having all woken with terrible back pains, but still they were bad and this needs addressing urgently as it was on all beds in the suite patio 3. Other than having back ache all night unable to sleep the hotel was great.
Traveller from London
Rich with Andalusian ambience, this luxury hotel is located on the Costa del Sol's “Golf Mile,” five km (three miles) from …More
Me and my friend booked this hotel as it was the last one left. We arrived and check in was easy. Room was lovely and clean. Air con was great. Bathroom is very nice.
The pool upstairs on the 7th floor is wicked however it needs a little maintenance. This is my only negative about the hotel. The pool in my eyes needs to be back washed more because it can be cloudy at times. The tiles on the pool surfaces should be replaced. And I believe the poolside needs new sunbeds as they are becoming worn. An additional 20 sunbeds are needed to cater for other guests as it gets full quite quick. Apart from that I was really impressed. Would I stay here again? Yes I would.
Extremely comfortable. Good atmosphere. Fab service from staff. Two good pools - one with access to Nikki Beach. Quite a steep walk down from hotel through beautiful gardens to second pool and beach. Thought I would hate the music playing round the pool in the afternoon but realloy loved it in the end. Non-aggressive staff (unlike Egypt!) round the pool and a blessed relief from the usual incessant Activities Team. This was a beautiful 5* hotel.
Breakfast on the terrace overlooking the gardens, beach and sea with a pianist plinky plonking - utterly lovely.
Will go again and take husband next time.
Synonymous with international glamour, Marbella presents both the old and new faces of the Costa del Sol. Its charming Old Town is a warren of whitewashed streets with authentic tapas bars while six kilometres west, glitzy Puerto Banús boasts super yachts, designer outlets and gold-card dining. There are two sandy town beaches with water sports, and nearby championship golf courses. After dark, nightclubs are upscale and often exclusive.
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