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Reviews of Costa Galana

3.5 out of 5
Costa Galana
Boulevard P. Peralta Ramos 5725, Mar del Plata, Buenos Aires

Reviews

9.0

Wonderful

Rating 10 - Excellent. 64 out of 106 reviews" "
Rating 8 - Good. 32 out of 106 reviews" "
Rating 6 - Okay. 8 out of 106 reviews" "
Rating 4 - Poor. 2 out of 106 reviews" "
Rating 2 - Terrible. 0 out of 106 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Carlos

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020
Response from Rocío Sendón on 13 Feb 2020
Estimado Huésped, Le agradecemos compartiera su apreciación respecto a su última estadía. Nos gustaría que nos comentase, si fuese tan amable, por qué razones considera que el Costa Galana no alcanza una calificación de excelencia. Le dejo nuestro correo personal: guestrelations@hotelcostagalana.com. Con mucho gusto recibiremos y elevaremos sus comentarios con el fin de mejorar nuestro servicio. Saluda cordialmente, Rocío Sendón Guest Relations Hotel Costa Galana

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was excellent. Hotel staff attention was wonderful
Stayed 2 nights in Feb 2020
Response from Clara Di Virgilio Guest Relations Hotel Costa Gala on 9 Feb 2020
Dear guest, thank you very much for taking the time of sharing your opinion. We are always comforted to receive such positive ratings. We strive every day to make our guests' stay an unforgettable experience. Looking forward to receiving you again on your next visits to the city, I send you my best regards, Clara Di Virgilio Guest Relations Hotel Costa Galana

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and service Outstanding facilities and very polite and friendly staff Congratulations
Stayed 3 nights in Dec 2019
Response from Sendón Rocío on 17 Dec 2019
Dear Guest, Thank you so much for sharing your opinion! We are glad to know that you have had a great time during your stay. We hope to receive you on your next visit to Mar del Plata. Kind regards, Rocío Sendón Guest Relations Hotel Costa Galana

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view lovely service good location comfortable
Stayed 2 nights in May 2019
Response from Rocío Sendón on 2 Jun 2019
Dear Guest, Thank you so much for your kind review! We are glad to receive such positive comentaries about our service. We hope to receive soon on your next visit to Mar del Plata. Yours faithfully, Rocío Sendón Guest Relations Hotel Costa Galana

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from Rocio Suarez Guest Relations Team Leader on 3 May 2019
Estimado Huésped, Con sumo placer he leído la devolución que nos hiciera llegar luego de su última estadía. Me alegra mucho que haya disfrutado su estancia en el hotel, y le agradezco el tiempo que se tomara al compartirlo con nosotros. ¡Será un gusto volver a recibirlo en sus próximas visitas a la ciudad! Muy cordialmente, Rocio Suarez Guest Relations Team Leader

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Staff was very friendly and accommodating. Many restraints to walk to. The spa was very relaxing and was really enjoyable as it looked over the ocean. Our room was basic but the view of the beach was spectacular! I was going to decide between this hotel and Sheraton and because of the location of the Sheraton costa Galman’s is hands down a better deal. I would reccomens this hotel to anyone staying in mar del plata .
Stayed 3 nights in Feb 2019
Response from Rocio Suarez Guest Relations Team Leader on 24 Apr 2019
Dear guest, Thank you for letting us know your opinion regarding your recent stay at Costa Galana Hotel. It always comforts us to receive such positive evaluations. We work hard every day to make the stay of our guests an unforgettable experience. Hoping to see you again on your next visits to the city, Best regards, Rocio Suarez Guest Relations Team Leader

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019
Response from Suarez Rocio Guest Relations Team Leader on 24 Apr 2019
Estimado Huésped, Me alegra mucho que haya disfrutado su estancia en el hotel, y le agradezco el tiempo que se tomara al compartirlo con nosotros. ¡Será un gusto volver a recibirlo en sus próximas visitas a la ciudad! Muy cordialmente, Suarez Rocio Guest Relations Team Leader

10/10 Excellent

ilse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommendable Hotel Costa Galana
The hotel is located in a pipular surf area with many resorts and restaurants. We were impressed with the good service, friendly helpful staff and our room was spacious and comfortable. Wonderful breakfast. We can definately recommend Hotel Costa Galana!
Stayed 3 nights in Feb 2019
Response from Rocio Suarez Guest Relations Team Leader on 24 Apr 2019
Dear guest, We would like to thank you for taking your time to leave us you opinion. We are glad you enjoy every aspect of our hotel and recommend it. We hope to see you again in Mar del Plata! Kind regards, Rocio Suarez

8/10 Good

Marc, Riverside, Ca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer facility, and location for summer is awesome right in front of the beach
Stayed 3 nights in Jan 2019
Response from Suarez Rocio Guest Relations Team Leader on 24 Apr 2019
Dear guest, Thank you for writing about your esperience with us! We are so glad that you enjoy our hotel, it`s location and the magnificent view. We hope to see you again by Costa Galana Hotel! Kind regards, Suarez Rocio Guest Relations Team Leader

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2019
Response from Suarez Rocio Guest Relations Team Leader on 3 May 2019
Estimad Huésped, Muchas gracias por el tiempo se tomara en enviarnos su devolución luego de su última estadía en el Hotel. Nos gustaría que nos detallara, si fuera usted tan amable, el motivo por el cual no hemos logrado alcanzar sus expectativas. Entendemos que la opinión de nuestros huéspedes nos direcciona todos los días hacia una mejor calidad de atención. Esperando volver a recibirlo en sus próximas visitas a la ciudad, lo saludo muy cordialmente, Suarez Rocio Guest Relations Team Leader

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, great pool, amazing staff.
Costa Galana is in a great location across from a busy beach and two blocks from a busy shopping/dining street. I was given a room upgrade and the service was impeccable. Just a note, English isn't commonly spoken and I wish I spoke better Spanish. The pool is great and there is food/bar service with a limited menu. It has a nice gym. I am sure the hotel was the best in the area when it was last renovated. If you are visiting Mar del Plata, I would recommend this hotel for a convenient safe place to stay.
Stayed 3 nights in Dec 2018
Response from Rocio Suarez Guest Relations Team Leader on 24 Apr 2019
Dear guest, Thank you very much for sharing your experience with us! We are really glad to hear you enjoyed the stay with us. We enjoy recieving passengers from all over the world ! Thank you for visiting us. We look forward to see you again soon. Kind regards, Rocio Suarez Guest Relations Team Leader

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2018
Response from Suarez Rocio Guest Relations Team Leader on 3 May 2019
Estimado Huésped, Le agradecemos nos hiciera saber su devolución respecto a su reciente estancia en el Hotel Costa Galana. Esperando volver a recibirlo en sus próximas visitas a la ciudad, le envío mis cordiales saludos, Suarez Rocio Guest Relations Team Leader

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Very clean. The staff is very friendly
Stayed 2 nights in Oct 2018
Response from Rocio Suarez Guest Relations Team Leader on 24 Apr 2019
Dear guest, Thank you for writing about your experience with us. We sincerely apreciate the time you took to share your opinion. We hope to see you again by The Costa Galana Hotel. Kind Regards. Rocio Suarez Guest Relations Team Leader

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2018
Response from Suarez Rocio Guest Relations Team Leader on 3 May 2019
Estimado Huésped, Le agradecemos el tiempo se tomara en completar su devolución luego de su última estadía en el Hotel. Nos complace enormemente que haya disfrutado su estancia con nosotros. ¡Será un gusto volver a recibirlo en sus próximas visitas a la ciudad! Le envío mis cordiales saludos, Suarez Rocio Guest Relations Team Leader

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location across from the beach, and the hotel has their own reserved section of beach. Good neighborhood as well, two blocks up on Alem you can find everything you need for the stay.
Stayed 3 nights in Apr 2018
Response from Santiago Senega on 8 May 2018
Dear guest, Thank you for taking the time to share your experience with us. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Hotel Costa Galana we thank you for your visit and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good all in all
A bit dated hotel, must have been the best 20 years ago. Bed linens, towels etc. Appeared brand new and high quality. Bed was comfortable, spa good, restaurant great.
Stayed 1 night in Apr 2018
Response from Santiago Senega on 1 May 2018
Dear Guest, Thank you for taking the time to share how was your stay with us. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Hotel Costa Galana we thank you for your visit and hope to see you again when your travels bring you back to the area! Sincerely,

8/10 Good

Violetta, New York, NY

Liked: Cleanliness, staff & service, room comfort
NIce Beach front hotel
Nice beach front hotel with great customer service and amenities. Rooms were clean,beds were comfortable,. Bathrooms and common areas like breakfast area could use a refresh. This hotel's best feature is location which is very convenient to restaurants, beach and downtown.
Stayed 1 night in Feb 2018
Response from Santiago Senega on 28 Feb 2018
Dear Mrs. Violetta, Thank you for taking the time to share how was your stay with us. We are thrilled to see that you enjoyed your time at the hotel. Anyhow, I have shared your comments with the staff and I assure you we are working diligently to ensure that similar situations do not occur again in the future. On behalf of our entire staff at Hotel Costa Galana we thank you for your visit and hope to see you again when your travels bring you back to the area! Sincerely,

10/10 Excellent

Julie, Raleigh, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer servive. The view from the spa is breathtaking and the breakfast was unbelievable!
Stayed 1 night in Dec 2017
Response from Santiago Senega on 20 Dec 2017
Dear Mrs. Julie, Thank you for taking the time to share how was your stay with us. We are thrilled to see that you enjoyed your time at the hotel. Thank you for giving me the opportunity to recognize the team for a job well done and to remark to them the importance of a good attitude in the hospitality industry. On behalf of our entire staff at Hotel Costa Galana we thank you for your business and hope to see you again when your travels bring you back to the area! Sincerely, Santiago Senega Deputy Hotel Manager

8/10 Good

Catriel, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great service.
Great service, the attention is superb. Mar del Plata is a city that lost its magic... last time I was in town was back in the late 80's and it seems that a bomb was thrown at it... so it was actually very depressing being there, the city I mean... The hotel per se was very pleasant, its staff was very accommodating and the place was great as a whole... food is very good.

10/10 Excellent

CHUN WOO, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax and enjoy
Everything was really good! The spa and the swimming pool was the best. Very poor the breakfast. Receptions and all the staff very professional!

10/10 Excellent

NESTOR ISAAC, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice

6/10 Okay

jack, New york

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Nice location but not 4 star hotel
Hotel is run down and need of repair. As hard as the staff tries, English is not spoken. There are no hotel/beach instructions available in the rooms. The rooms are very clean but extremely small. The location is ideal hence why we stayed.

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Karin, Long Island, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotel is easily accessible to the beach & is located in a very nice part of the city.

10/10 Excellent

Nico, Buenos Aires, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Mar del Plata
Excellent location, superb service, nice rooms, huge breakfast, nice spa with an amazing view of the ocean.

6/10 Okay

Cass, San Diego, CA, USA

Liked: Cleanliness, staff & service, room comfort
cheesy
The hotel is a bit on the older side and kinda cheesy. The beach across the street is jam packed in the summer with teens and families. The better beaches are definitely south if you don't want to be sharing your space with everyone in town! The shower only had one shower door which was stupid if you don't want to get water on the floor. The standard room was definitely large enough for 2 people and the bed was very comfortable. The breakfast was huge but had mostly unhealthy foods and canned fruits. The pool is large but not big enough for the amount of guests wanting to use the facilities. I felt as though I didn't have enough of my own space. Also, while in town on our last day there was a smell of sewage in the air that was awful. It wasn't just at our hotel but in the vicinity as well which no one seemed to be bothered by except me and my friend, gross! The spa was nice with many services offered. Customer service was good but not great. They recommended a seafood place on our first night that was so so at best. Just one block from town which was convenient. If you are headed to Argentina and want a fabulous beach with classy people go to Punta del Este in Uruguay. We actually canceled our stay in Mar del Plata 3 days early to head there. It's way less cheesy and way more fun, but definitely pricey.

8/10 Good

Craig, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not quite 5 Star, but nice!
Beautiful location, room and view. Included breakfast was pretty amazing in quality and selection. Service very good. Stayed two nights. No turn down the first night but there was the second. A couple of small issues that moved the hotel out of the five star range: the desk lamp did not work, the TV did not include premium channels or movies and of the three elevators, one never worked and a second only intermittently. All staff spoke English and Spanish. The listed address was Avenida Maritimo, but this street does not show on the GPS. The hotel is actually on Blvd. Maritimo Peralta Ramos, known as Peralto Ramos. This made it very difficult to find although it is located just across from the Playa Grande! Very nice hotel.

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service, room comfort
what views
This is truly a five star hotel complete with all one expects, entirely self contained, excellent attentive staff, will be back again.

10/10 Excellent

Carlos Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso Hotel.
Verdaderamente es un hotel de lujo, de excelencia. Las instalaciones son muy confortables y la atención de los empleados es muy cordial. Estoy sumamente conforme con mi estadía. Claramente lo recomiendo.
Stayed 4 nights in Feb 2020
Response from Rocío Sendón on 26 Feb 2020
Estimado Huésped, ¡Muchas gracias por compartir su experiencia! Nos complace enormemente que hayan disfrutado su estadía en el Costa Galana. ¡Será un placer volver a recibirlos! Lo saluda muy cordialmente, Rocío Sendón Guest Relations Hotel Costa Galana

8/10 Good

maria laura

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2020
Response from Rocío Sendón on 13 Feb 2020
Estimada Huésped, ¡Muchas gracias por su calificación! Nos complace haya disfrutado su estancia en el Hotel. La esperamos en su próxima visita. Saluda cordialmente, Rocío Sendón Guest Relations Hotel Costa Galana

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agradable y bien ubicado
En general me fue muy bien con el hotel: bien ubicado, cómodo. Un poco pequeños los restaurantes. La hora de check out muy temprano y muy inflexibles para extenderla
Stayed 4 nights in Jan 2020
Response from Rocío Sendón on 1 Feb 2020
Estimado Huésped, Muchas gracias por compartir su valoración luego de su última estadía. Nos complace disfrutaran su estancia en el Hotel, sus servicios e instalaciones. Nuestro horario de check out es a las 11:00 de la mañana, lamentablemente en esta época del año al ser temporada alta no nos permite ser flexibles con el horario de salida concediendo una extensión del horario de salida. Sí es posible acordar un Late Check Out en otro mes de baja afluencia de pasajeros, siempre acorde a la disponibilidad del Hotel. Le envío mis cordiales saludos, Rocío Sendón Guest Relations Hotel Costa Galana

8/10 Good

Guillermo Dario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La experiencia en general fue buena, solo que el sabado por la noche hubo un evento en la playa creo que en Patagonia y en toda la noche no pudimos dormir bien ya que nos despertaba la musica fuerte, salvo ese incidente el resto fue todo muy bueno.
Stayed 1 night in Oct 2019
Response from Guest Relations Team Leader on 24 Oct 2019
Estimado huésped, Muchas gracias por el tiempo que se tomara en completar su encuesta de expedia luego de su estadía en el Hotel Costa Galana. Nos complace enormemente que haya disfrutado su estancia con nosotros. Sus observaciones serán agendadas en su perfil para poder ofrecerles en futuras estadías, habitaciones acordes a sus gustos y necesidades. ¡Estaremos encantados de volver a recibirlos! Muy cordialmente, Suarez Rocio

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindas las instalaciones. Comodisima la cama. Lindo lugar para un buen descanso
Stayed 2 nights in Oct 2019
Response from Guest Relations Team Leader on 24 Oct 2019
Estimado huésped, Le agradecemos nos hiciera saber su opinión respecto a su reciente estancia en el Hotel Costa Galana. Siempre nos reconforta recibir tan positivas valoraciones. Nos esforzamos día a día para hacer de la estadía de nuestros huéspedes una experiencia inolvidable. Esperando volver a recibirlo en sus próximas visitas a la ciudad, le envío mis cordiales saludos, Suarez Rocio

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Servicio de SPA y desayuno! Muy buena la predisposicion del personal.
Stayed 1 night in Oct 2019
Response from Rocío Sendón on 15 Oct 2019
Estimado Huésped, ¡Muchas gracias por compartir su experiencia! Nos gratifica que haya disfrutado de nuestro Spa Estado Puro y del servicio de desayuno, y que se hayan sentido como en casa. ¡Los esperamos en su próxima visita! Saludos cordiales, Rocío Sendón Guest Relations

10/10 Excellent

Jérôme

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil par le service voiturier, un portier pour prendre vos valises, check-in très rapide et que dire de la vue !!
Stayed 1 night in Sep 2019
Response from Rocío Sendón on 5 Oct 2019
Dear Guest, We are so glad that you have had an excellent time during your stay at Costa Galana Hotel. We hope to have you on your next visit to Mar del Plata! Kind regards, Rocío Sendón Guest Relations Hotel Costa Galana

10/10 Excellent

Cristian, Buenos Aires

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio fue fantástico, en especial, el de concierge los felicito. Las instalaciones viejas pero muy bien mantenidas.
Stayed 5 nights in Aug 2019
Response from Guest Relations Team Leader on 16 Oct 2019
Estimado huésped, Le agradecemos el tiempo se tomara en completar su encuesta luego de su última estadía en el Hotel. Nos complace enormemente que hayan disfrutado su estancia con nosotros. ¡Será un gusto volver a recibirlo en sus próximas visitas a la ciudad! Le envío mis cordiales saludos, Suarez Rocio

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
estuvo todo muy bien,muy limpio lindo y los empleados muy atentos.muchas gracias
Stayed 2 nights in Apr 2019
Response from Suarez Rocio Guest Relations Team Leader on 24 May 2019
Estimado Huésped, Le agradecemos el tiempo se tomara en completar su encuesta luego de su última estadía en el Hotel. Nos complace enormemente que hayan disfrutado su estancia con nosotros. ¡Será un gusto volver a recibirlo en sus próximas visitas a la ciudad! Le envío mis cordiales saludos, Suarez Rocio Guest Relations Team Leader

10/10 Excellent

Agustina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente el personal, las habitaciones, el desayuno. Lo súper recomiendo!
Stayed 1 night in May 2019
Response from Rocío Sendón, Guest Relations on 14 May 2019
Estimada Huésped, ¡Muchas gracias por compartir su opinión! Es un verdadero placer recibir comentarios tan gratos como los suyos. Esperamos volver a recibirla pronto en nuestro Hotel Costa Galana. Saluda muy cordialmente, Rocío Sendón Guest Relations

8/10 Good

IRENE PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le falta.....
Por la categoría que ostenta debería tener un desayuno más completo
Stayed 1 night in Apr 2019
Response from Suarez Rocio Guest Relations Team Leader on 24 Apr 2019
Estimada Sra. Irene Patricia, Muchas gracias por el tiempo que se tomara en enviarnos su devolución luego de su estadía en el Hotel Costa Galana. Sus sugerencias serán elevadas al responsable de área correspondiente y a nuestro Grupo de Mejoras, que trabaja activamente en optimizar la calidad de los servicios que prestamos. ¡Estaremos encantados de volver a recibirla! Muy cordialmente, Suarez Rocio Guest Relations Team Leader

10/10 Excellent

Maria Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espectacular
Muy bien y el spa un lujo
Stayed 1 night in Mar 2019
Response from Suarez Rocio Guest Relations Team Leader on 24 Apr 2019
Estimada Sra. Maria Elena, Le agradecemos el tiempo se tomara en enviarnos su devolución luego de su última estadía en el Hotel. Nos complace enormemente que hayan disfrutado su estancia con nosotros y que destaque nuestro servicio de spa. ¡Será un gusto volver a recibirla en sus próximas visitas a la ciudad! Le envío mis cordiales saludos, Suarez Rocio Guest Relations Team Leader

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Mar 2019
Response from Suarez Rocio Guest Relations Team Leader on 3 May 2019
Estimado huésped, Le agradecemos nos hiciera saber su opinión respecto a su reciente estancia en el Hotel Costa Galana. Siempre nos reconforta recibir valoraciones de nuestros huéspedes. Nos esforzamos día a día para hacer de la estadía de nuestros huéspedes una experiencia inolvidable. Esperando volver a recibirlo en sus próximas visitas a la ciudad, le envío mis cordiales saludos, Suarez Rocio Guest Relations Team Leader

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Il mio meraviglioso soggiorno al Costa Galana
Nel mese di febbraio ho soggiornato quattro notti in hotel Costa Galana, in compagnia di mia moglie, soddisfatto della mia scelta. L' hotel risale agli anni 90 ed è ubicato di fronte a Playa Grande sull'oceano. La struttura è molto confortevole, dispone di piscina con bar, spa, beauty center, due ristoranti ed altra facilities che rendono il soggiorno davvero perfetto. Il servizio, stile grande albergo 5 stelle è eccellente e il personale, estremamente gentile e professionale, fa di tutto per farti sentire coccolato e per metterti a tuo agio. Il costo della camera è più che adeguato, paragonato ad altre strutture che a parità di prezzo offrono servizi di gran lunga più scadenti.
Stayed 4 nights in Feb 2019
Response from Sol Villarreal Guest Relations on 26 Apr 2019
Sig. Francesco, è un piacere per noi sapere che il vostro soggiorno all'Hotel Costa Galana ha soddisfatto le sue aspettative e che l'attenzione dei nostri collaboratori li hanno fatti sentire a casa. Le sue parole ci riempiono di felicità! Vi aspettiamo ogni volta che visiti l'Argentina. Cordiali saluti, Sol Villarreal, Guest Relations Hotel Costa Galana

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien.
Excelente. Destaco principalmente la atencion de todo el personal, se esfuerzan para atenderte muy bien, bien de un hotel 5 estrellas. El hotel es viejo, se ve que en su epoca fue un hotel de mucha categoria, hoy ya es totalmente antiguo, pero esta muy limpio. Esta muy bien ubicado, tiene buenos resto cerca. Frwnte al mar. Tiene una playa privada muy linda, cerrada donde solo pueden acceder los huespedes, con muy buenas reposeras, esa parte de la playa esta realmente miy bien. Tiene un costo extra, al igual que las carpas, pero realmente lo vale. Tiene parking en subsuelo, eso esta muy bien. La comida que sirven es muy rica, todo de buena calidad, al igual que el desayuno. La cama es tremendamente grande y comoda. El spa esta bien, nos hicimos varios masajes y todos los terapeutas son muy buenos, y hacen buenos tratamientos de estetica para las mujeres. Lo unico malo, fue q la pileta climatizada del spa estuvo fria todos los dias y pese a los reclamos, NO pudieron solucionarlo.
Stayed 1 night in Jan 2019
Response from Suarez Rocio Guest Relations Team Leader on 24 Apr 2019
Estimad Sr. Lucas, ¡Ha sido todo un gusto leer la devolución que nos hiciera llegar luego de su estadía! Trabajamos todos los días para que la calidad de atención de nuestros colaboradores sea siempre un aspecto a destacar por cada huésped que nos visita, y ¡sus palabras nos llenan de orgullo! Con mucho gusto trasladaré su sugerencia acerca de la piscina a nuestro Grupo de Mejoras, que trabaja activamente en optimizar la calidad de los servicios que prestamos. ¡Será un honor volver a recibirlo en sus próximas visitas a la ciudad! Suarez Rocio Guest Relations Team Leader

8/10 Good

YANINA Cintia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modernizar las habitaciones. Alto costo de carpas.
Stayed 4 nights in Dec 2018
Response from Suarez Rocio Guest Relations Team Leader on 24 Apr 2019
Estimada Sra. Yanina, Muchas gracias por el tiempo que se tomara en enviarnos su devolución luego de su estadía en el Hotel Costa Galana. Nos complace enormemente que haya disfrutado su estancia con nosotros. Sus sugerencias serán elevadas al responsable de área correspondiente y a nuestro Grupo de Mejoras, que trabaja activamente en optimizar la calidad de los servicios que prestamos. ¡Estaremos encantados de volver a recibirla! Muy cordialmente, Suarez Rocio Guest Relations Team Leader

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Suarez Rocio Guest Relations Team Leader on 24 Apr 2019
Estimada Sra. Maria Fernanda, Le agradecemos el tiempo se tomara en enviarnos su devolución luego de su última estadía en el Hotel. Nos complace enormemente que haya disfrutado su estancia con nosotros. ¡Será un gusto volver a recibirla en sus próximas visitas a la ciudad! Le envío mis cordiales saludos, Suarez Rocio Guest Relations Team Leader

10/10 Excellent

pris, buenos aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Linda vista al mar desde la ventana
El personal es muy atento las instalaciones estan muy bien el lugar es tranquilo y tiene exelente ubicación
Stayed 1 night in Jun 2018
Response from Santiago Senega on 30 Jun 2018
Estimado huésped, Gracias por dedicar unos momentos en compartir sus experiencias durante su estadía con nosotros. Estoy muy contento de ver que haya disfrutado de su estancia en el hotel. En nombre de todo el equipo dl Hotel Costa Galana, nos gustaría agradecerle por su elección y ansiamos darle la bienvenida nuevamente por aquí. Atentamente,

10/10 Excellent

José María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018
Response from Santiago Senega on 20 May 2018
Estimado José María, Gracias por tomarse el tiempo de calificar su estadía con nosotros. En nombre de todo el equipo del Hotel Costa Galana, le agradecemos su preferencia y esperamos verlo nuevamente cuando sus viajes lo traigan por aquí. Saludos Cordiales,

10/10 Excellent

Silvia María Belen

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
ESTADO EN GRAL DEL HOTEL
Hermoso la cordialidad de todos los que están en Costa galana. Desde principio a fin! LASTIMA QUE PODRÍA ESTAR EN MEJOR ESTADO LAS INTALACIONES podrían si bien mantener el estilo modernizar las habitaciones y estado general Las terapeutas del spa Excelentes Los jacuzzis de las áreas de spa están un poco venído a menos en gral
Response from Santiago Senega on 10 May 2018
Estimada Sra. Silvia, Gracias por tomarse el tiempo de compartir cómo fue su estancia con nosotros. Estamos muy contentos de ver que haya disfrutado de su estancia en el hotel. De todos modos, he compartido sus comentarios con el equipo y le aseguro que estamos trabajando diligentemente, de hecho, en breve Estado Puro Spa, comenzara una obra de modernización y remodelacion del área y esperamos verla nuevamente por aquí para que puede experimentar las mejoras considerables que estamos realizando. En nombre de todo nuestro personal en Hotel Costa Galana, le damos las gracias por su visita y esperamos verla de nuevo cuando sus viajes la traigan de vuelta a Mar del Plata!

8/10 Good

ORLANDO FABIAN

Liked: Cleanliness, staff & service, room comfort
Muy bueno
Atención del personal muy buena, desayuno excelente. Falta mantenimiento habitaciones.
Response from Santiago Senega on 25 Apr 2018
Estimado Sr. Fabian, Gracias por dedicar unos momentos en compartir sus experiencias durante su estadía con nosotros. Estoy muy contento de ver que haya disfrutado de su estancia en el hotel. En nombre de todo el equipo del Hotel Costa Galana, nos gustaría agradecerle por su elección y ansiamos darle la bienvenida nuevamente por aquí. Atentamente,

8/10 Good

Leonardo A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal para escapada a la costa argentina
El lugar es increible, excelente servicio y amabilidad de los empleados.
Response from Santiago Senega on 29 Mar 2018
Estimado Sr. Leandro, Gracias por dedicar unos momentos en compartir sus experiencias durante su estadía con nosotros. Estoy muy contento de ver que haya disfrutado de su estancia en el hotel. En nombre de todo el equipo del Hotel Costa Galana, nos gustaría agradecerle por su elección y ansiamos darle la bienvenida nuevamente por aquí. Atentamente,