Excellent staying venue. The hotel staff were enthusiastic but knowledge of areas around Wellington limited. Room was comfy. Location optimum. No air condition. We didn't get a bath which was disappointing.
Staff were friendly, they helped me figure out car parking before I checked in. The room was clean, well-lit, and quite large. The in-room kitchen was nicely stocked with plates/utensils/etc. My room was quiet. The towel rods in the bathroom were heated! The shampoo was decent quality, not mostly water like some hotels. Hotel is conveniently located - walking distance to the museum, many restaurants, and other attractions. They were very nice and professional about storing my luggage the morning after I checked out until I headed to the airport in the afternoon.
2 minor complaints:
The in-room dryer did not work very well, I had to dry my clothes for almost 2 hrs before they were dry.
The internet kicked me off in the morning, even though I had paid for 24 hrs. The set-up for in-room wifi was confusing, and I ended up paying twice. I might have been able to get it fixed if I talked to the front desk, but it wasn't much money and didn't seem worth the time.
Overall a very positive experience, and I would definitely stay here again!
the hotel was fairly close to the city and close to a new world (metro) and food places. it was cleaned everyday, the staff were nice and had a bath. however there was no kitchenette thing, so we couldnt make coffee/tea etc
We spent one night here, to attend the Wearable Arts Show. There is a lift in the hotel which takes you down to Lambton Quay, which is so convenient for shopping in the city, and it was only a 5 minute walk to the TSB Arena. We had a room on the second floor with two double beds, as our daughter came with us. The room was spacious and recently refurbished, also the bathroom was modern with good quality fittings & practical layout. On the day we left, we were able to store our bags at the hotel until the afternoon & the person at reception was happy to call a cab for us. Unfortunately, some taxi companies charge more than others, so make sure you request a Green Cab, which have a flat rate.
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