"Nice Hotel close to shopping, dining, city center."
The staff was courteous and attentive to my wife, myself, and my elderly parents. The room was beautiful and kept clean on a daily basis. As far as security goes; Every time we hailed a cab from the hotel their security would document the cab company, cab number, and even ask the driver for his ID... Overall excellent experience. Wish I could live there.
We stayed in this modern, unique hotel ranging from 2 to 4 days in the last month and a half. This has been our home away from home and we just love the uniqueness, comfort, friendly, respectful, and accommodating staff. Makan Makan, the in house restaurant offered a lot of delicious food choices and the staff were very attentive friendly and respectful as well. My family and I will continue coming back to this hotel in the future and will recommend this hotel to our friends back home.
The staff was incredible. Opened every door, handled everything we needed. They could not have been more professional. I would recommend this hotel to anyone who wants the royal treatment. Rooms were clean and elegant and the bathroom facilities were top notch.
While I was waiting for a friend on the lobby, a suited gentleman approached, smiled snd introduced himself as Patrick Schaub the General Manager of the hotel. He told me they keep working improving their services. I told him that it is perfect. Shangrila is my home whenever I'm I'm Manila.
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