The staff were very friendly and helpful. Amy at the reception desk was great. Turned a possibly annoying delay checking in into a very positive outcome. Handled the situation with professionalism and poise.
The location is fantastic. Just steps to all the best shops and restaurants and bars.
Oralspu from Toronto
The James New York brings luxury liberated from tradition to Soho. Located on the corner of Thompson and Grand the newly …More
The staff was very friendly and helpful. Although I will have to say the doorman was exceptionally helpful. We were turned Down by many cab drivers to get to the airport. The doorman went out of his way to get us a ride. Excellent!
Great location. A min from times square. Staff were pleasant especially reception. Bed was the most comfy I've ever slept in. Was No noise from other rooms or pool area which others commented on. I'd stay here anytime
We stayed here for three nights and loved it. The location is great -- in Hell's Kitchen, just a few blocks from Times Square and Rockefeller Plaza and pretty close to several subway stations. The hotel is a bit older (and the outlet in the bathroom didn't work), but it was clean and comfortable. I requested a room with a view and the hotel didn't disappoint. We had a room on the 8th floor and could see the Empire State Building and the lights from Times Square. Yes, there is some noise from the road, but it's the middle of New York City, what do you expect?
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.