It was the first time both my girlfriend and I have been to NYC and as soon as the staff at Andaz found that out they were very helpful with helping us by giving tips on what is 'a must see' and what times to do what things. The staff was very friendly and professional. I will definitely be staying at andaz again next time we venture up to NYC!
The hotel staff was great. Super friendly and had a room ready for me a few hours earlier then check in. They offered bottled water as we waited in line to check in. Hotel was clean the room was clean. Valet parking at $70 a day is a bit pricey but it is NYC. You have access to the subway without having to walk outside ( since it was 35 degrees out). Overall great stay and I would stay there again in a NYC heartbeat.
We stayed at the muse for 3 nights in December to celebrate our 10 yr anniversary. Perfect location to see all of the NY site. A few outside noises at night but it's NYC so that is to be expected. Staff is very helpful. Nice sides rooms despite the myth that rooms are always tiny in NYC.
Normally a Marriot Marquis trip from San Diego for xmass in Times Square is in order... So I changed things up this time and I must admit this hotel was a better stay...
24hr Gym !! and a great staff .... We red-eyed it and got there a 6:15am , prepared to bell check our bags and come back at 3pm to check-in ... Nope !! They hooked us up since they had a room available .... We travel quite often and that's pretty rare !
How many times is your wife running behind come checkout time ?? It happens to me a lot (sorry honey) but instead of being bombarded with calls and knocks at the door.. This staff politely asked if we were checking out... "No rush sir , take your time" we can come get your bags when ready... (considering this is the last Friday before Christmas) ... That's a big plus in my book !!! We'll be back for sure !!!
Room was nice and clean, but very small. The location was great. The staff was also very friendly, they were able to recommend good places to eat and even held our things for us while we were out sightseeing.
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