What a great trip we had staying at the Marriott! We would definitely return.
The beach area was perfect, the bed was comfortable, the restaurants were delicious, the iguanas were very entertaining, infused water is offered throughout hotel, the spa was wonderful (deep tissue massage was great!), the view from every end of the hotel was stunning, towel service was great, free chairs & umbrellas, breakfast buffet was delicious with wide variety ($25/person, a little steep). Staff was friendly. I spotted (what looked to be) a manager on a few occasions observing, which I appreciated.
All in all a great stay!
We wanted a clean, quiet place to stay after 8 days on a sailboat - what a WONDERFUL surprise Galleon House was! Clean rooms, beautiful setting full of history, walking distance to anything we needed, great breakfast and a staff that could not have been better! Would highly recommend this over any big chain hotel if you enjoy people, history and a quiet setting! The manager (Gail) sat with us and told us the history of the facility, walked with us to the local food truck for some incredible food and shared many interesting stories of the island, Inn and close by buildings. We will make this our stop EVERY time we pass through St. Thomas! Thanks for a wonderful experience!
First trip to USVI but not the first to a Beach Club / Resort type hotel. There were three of us. It was one adult and two kids ages 8 and 10. On first arrival the Resort is less than impressive. Looks somewhat dated and old on the outside. The rooms were not spectacular on the inside either but they were clean and the beds were very comfortable. The difference at Bolongo Bay was the service. These guys are truly amazing. Absolutely everyone at the resort was amazingly accommodating. From the time of check in to the time of departure. From the Front Desk clerk to the baggage guys, to the maid staff, to the wait staff, to the guys on the beach handing out beach gear. All of these folks make for an experience that is better than the rest. I would gladly exchange a modern look for the level of service we received. Our 8 day stay at Bolongo was amazing thanks to the staff. I just can not say enough about these guys other than we will definitely see you again.
Hotel is set into the hillside with a gorgeous view of the bays, ship docks and a birds eye view of downtown. Easy travel to any part of the island, 5 minutes to downtown shopping. All the staff were friendly. Nice quiet, well maintained pool. Includes a continental breakfast that saves time going out and saves money on breakfast. Several rooms share an alcove/foyer area with guest computer & printer and a coffee pot available day & night. Hotel had a nice homey feel and yet close to all the action.
Amazing view and terrific property. My only complaint was the air conditioning unit was unbearably loud. We called about it, was never fixed. Good news is with the awesome secluded beach and multiple pools, we weren't in room very much.
Such a beautiful place. I stayed at the resort with my two children. They never like going places and safe to say the loved it here. The staff so friendly and helpful. The food was great, I saved money using the all-inclusive plan. Would recommend this hotel to anyone, I can't wait to visit again.
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