While I was waiting for a friend on the lobby, a suited gentleman approached, smiled snd introduced himself as Patrick Schaub the General Manager of the hotel. He told me they keep working improving their services. I told him that it is perfect. Shangrila is my home whenever I'm I'm Manila.
What a wonderful surprise and value! This isn't the Conrad Hilton but its staff makes you feel better than the Hilton ever will. The facilities are well maintained, very clean, and comfortable. The daily buffet breakfast is a great way to start the day and the young man at the omelet bar delivers each dish with a smile. On the room service menu we recommend the shrimp tempura and fried rice they rate 5 stars. Our only regret was we didn't order them until our last night.
This isn't the fanciest part of Manila but my wife and I walked the neighborhood both by day and by night. When arriving at Manila let the hotel arrange your transportation $20 (you don't need the stress after a long airplane flight). However, after you have been there a few days and feel comfortable getting around just take a cab to get back to the airport 350 pesos (about $7).
We plan on staying here next time we visit Manila.
The stay was pleasant. The room is clean and roomy. The staff are helpful. The hotel location is convenient to malls and other places . It is very safe to walk . I will be back and refer my friends to stay in this hotel. rates are affordable.
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.