Ratings based on 558 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Apr-2015
Stayed one night. Great service, friendly staff, definitely stay again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom manchester

Nice hotel, well mannered staff

Posted 07-Apr-2015
Nice hotel, would have preferred a little more central, however 20 mins walk in good weather was ok, very friendly staff, nice facilities, beautiful breakfast, only negative was in was a bit disappointed that the cleaners were still cleaning on our floor at about 7pm and u could smell dirty linen, would go again though
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Lau

Posted 05-Apr-2015
Room is clean. Staff is nice and efficient. Facilities (swimming pool and steam room) are good.
2 out of 5
by A verified traveller

Park Inn by Radison Review

Posted 04-Apr-2015
Pros: room, showers and breakfast
Cons: pool has black sides and a black bottom - hard to see where the end is - easy to crash into it. It looks sleek but is a hazard!
Location: good access to city centre, good Metro links everywhere
On the 2nd night of our stay I was kept awake from 12.00 until 5.50 as there was a very noisy party a couple of doors down. They went out at 12.00 ish and were hammering on doors, shouting to each other and going in and out of the exit doors very frequently. It spoilt the mini break for me as I had very little sleep at all that night. It was a shame as the rest of the hotel was lovely.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Enjoyed staying in this hotel

Posted 01-Apr-2015
We are very happy with this hotel on the whole. Only one minor thing about this hotel is that the swimming pool looked so dark. Usually a pool looks blue, but the pool there is very dark. When you first get in the water, you just have no idea how deep the water is.
4 out of 5
by A verified travellerfrom West Yorkshire

Saved by the staff

Posted 31-Mar-2015
Pros: The staff were professional and kind. Everything worked. The hotel was very clean and the food was excellent
Cons: Prices for single people The decor is depressing and the furniture too bland. Transport for less mobile visitors
Location: See above. There are a few interesting buildings eg. Jewish Museum and Stadium. Little to do near by unless buses or taxis are used.
I am elderly. This is a pleasant if not luxurious hotel. It is very clean and everything works, though WIFI is not over reliable. Breakfasts were well worth the money with plenty of choice and excellent service. The decor is rather spartan and there is no feeling of luxury, particularly in the dining room.. For me this hotel is too far out from the centre. Buses are frequent and the stop is not too far away. Getting to Victoria Station is awkward unless you can walk well. I stay in hotels frequently and would say that this is three star not four star..
3 out of 5
by A verified travellerfrom mondo

Too much cost saving.

Posted 27-Mar-2015
Generally,waitresses treat Asians not so friendly as Europeans. That is my feeling.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom darlington

Nice hotel, handy for arena

Posted 17-Mar-2015
Lovey comfortable hotel but breakfast needs looking at as had to waite in a long line for a table and then had to wait for more food to be brought out to self service counter. Must say breakfast was lovely but spoilt by the wait
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Newcastle

Excellent for visiting the Arena.

Posted 12-Mar-2015
Pros: Location and value for money
Location: Great for Arena and close enough to walk into city centre
Great value for money and brilliant location. The pool and gym was a huge bonus.
3 out of 5
by A verified traveller

Terrible

Posted 11-Mar-2015
Well what can we say.the air con wouldn't turn off do we reported it still waiting at 2.30 in.morning for them to come.we ordered room service the bill should have been 25.00 but no it was 35.15 tray charge 5.00. Plus cost of extra that we didn't ask for.then we decide to go for a facly should be 20% of but no they give us 10% off very very disappointed.we picked here as the rreviews was good but we couldn't say a good think at all.the staff are terrible we asked to speak to a manager nobody available.