Ratings based on 452 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Middle England

Great hotel in good city centre location

Posted 28-Jul-2015
Pros: Everything!
Cons: Nothing I can think of.
Location: Good location with short walk to city centre and car parks
Was recommended by colleague, as I would normally stay at Malmaison. Glad I took the advice and booked it. Room was very clean, spacious, well appointed and in very good condition. A thoroughly enjoyable stay.
3 out of 5
by A verified traveller from London

Posted 16-Jul-2015
Good location but room was a little dark with very little natural light.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel but difficult to reach

Posted 31-May-2015
No car parking and hard to get to. Nice hotel, modern and good facilities Food good but catch of the day had escaped (none left but only us in dining room!) Was charged again for an accidental spilled drink which a bit penny pinching Good hotel but restaurant staff a bit popr
3 out of 5
by A verified traveller

Posted 30-May-2015
Shower in room kept cutting out and lighting really bad. Even though on too floor noise from street could be heard all night.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-May-2015
Pros: Close to locations
Cons: Rooms furthest from Canal street. These are quieter from previous stays here
Small room and noise from the bars locally. Clean room but little space when you try and move around the room.
4 out of 5
Recommended
for Personal Event
by Asad Ali

This traveller left a rating score only Posted 04-May-2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller from Derby

Great location, attentive staff

Posted 27-Apr-2015
Pros: Staff Service
Cons: Provide more support in parking More options in Room Service menu
Location: Great location, right near china town and everything else
Good atmosphere, receptionist was very efficient. Check in was quick and easy. Room was very comfortable, they even offered me a Bose speaker which was louder than expected which is nice. Bathroom was great, shower cubicle and bathtub which is a bonus. Very clean inside, with the raining shower head. Breakfast was good, need more options though. Overall satisfactory meal. Food came slowly but surely, staff were excellent and attentive. Check out was quick and easy also. My only problem was the parking, I do wish they provided parking instead of discounts. Good experience, would recommend.
4 out of 5
Recommended
for Families
by Jacquelyn from Halifax

Friendly staff sell this hotel

Posted 27-Apr-2015 on Hotels
A well appointed hotel. Not too huge that you felt swamped, and lots of lovely touches. The biggest selling point for me and my sister was the staff. They were all very friendly and wanted to make things as easy for us as possible. The only downside was that the beds were very soft, but I would stay again.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 23-Apr-2015 on Hotels
4 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 21-Apr-2015 on Hotels