Ratings based on 381 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Dec-2014
Central for shopping. Opposite a chippy and 3 pubs.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Berkshire

Good Hotel Location

Posted 06-Dec-2014
Pros: Location in town
Cons: More accurate description of rooms on website. i.e. don't state you can have a monsoon shower when you can't.
Overall a good hotel in a central location. Didn't eat at hotel and booked an Executive room through Expedia with no issues. Room was average and no monsoon rain shower as promised on their website so very disappointed with that. Only stayed one night and it was fine for that but no wow factor.
2 out of 5
by A verified travellerfrom huddersfield

Great staff shame about the room

Posted 01-Dec-2014
Unable to check into our room on time - 2 1/2 hour delay. Unable to get to sleep until after 4am as a result of noise outside hotel. Definitely not worth £145 per night.
3 out of 5
by A verified travellerfrom Durham

good over all

Posted 27-Nov-2014
Great for city centre access, places to eat, Christmas market, Use Q Park nearest car park 1 min walk. Reception staff great, room was nice and clean chose executive for a bit more space. Only down side was the delays at breakfast, nobody seemed to know what was happening as you had to order cooked breakfast and several tables kept waiting ,one couple when it arrived walked out and said it was cold. Can only think where short staffed. probably wouldn't chance it again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice, comfortable hotel

Posted 13-Nov-2014
Pros: good area, hospitable staff, comfortable rooms
Cons: breakfast is a big deal - hard if you just want continental breakfast, unless you use room service
Location: Nice location, walking distance to museums and shops
had a very comfortable two night stay, nice hotel with very friendly and helpful staff, the lounge area is comfortable, lots of room downstairs to sit and have tea
4 out of 5
Recommended
for Families
by A verified traveller

Right in the heart of town

Posted 11-Nov-2014
Pros: Room size was lovely, plenty of room to run around and laze about. nice reception staff and food nice.
Cons: Room was cold and didn't see any options to warm it. With a 2yr old would be hard in winter. Outlet in Bathroom went directly outside.
Location: Parking was limited and expensive. Don't forget it is in a busy part of town so be prepared to be woken with revelry when the streets at night.
Loved this hotel. Nice old building, pumping city surrounding it. Though this may have been coloured by the great view WE had of the fireworks from our window. We enjoyed the closeness of the town and shopping. Good views and mostly pleasant staff.
5 out of 5
Recommended
for Couples
by A verified traveller

Tolles Hotel in super Lage

Posted 01-Oct-2014
Das Hotel hat äußerlich den Charme eines typisch britischen Hauses und ist drinnen sehr modern. Die Lage ist top, zudem ist das Service-Personal sehr angenehm und hilfsbereit. Nur zu empfehlen!
5 out of 5
Recommended
for Everyone
by A verified traveller

Very comfortable cit centre hotel

Posted 28-Sep-2014
Very comfortable room and bed. Breakfast was very tasty.
3 out of 5
by A verified travellerfrom Isle of Wight

City hotel.

Posted 21-Sep-2014
Cons: It would be helpful if there was a parking bay outside from where to either load or unload your car and check in and then, when you know where the dis
Having stayed at a different hotel in Bath under the same brand I was expecting more. While the room was average, it was not worth the price. Check in was disrupted by Exoedia not sending the booking through but was dealt with as well as possible by both Expedia and Kimberley. Breakfast service was conducted with two staff and for some reason seemed unmanageable despite only having a dozen or so covers. The selection was reasonable but was better in Bath. Perhaps the £5 tray charge for room service was a little high on top of already over priced meals. Check out was easy though. The bathroom wasn't particularly good, too much crammed into a probable ex broom cupboard.
5 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveller

This traveller left a rating score only Posted 12-Sep-2014 on Hotels.com