Ratings based on 273 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Central hotel accommodation with a superb layout

Posted 06-Jul-2014
Perfect; this this the 3rd time of staying and unless you plan on staying in a 5star Macdonalds are the only choice.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice and stylish hotel, close to centre

Posted 04-Jul-2014
Pros: Great discount on expida
Would go again, lovely and friendly staff. It's in walking distance form key locations. Lovely room and lovely breakfast in the morning. We will defiantly stay again
4 out of 5
Recommended
for Everyone
by Robert from Preston

Nice City Hotel

Posted 15-Jun-2014
Pros: Room Standard. Location
Location: Near rail stations
I was not there long. The reception staff were very helpful. Room was of a nice standard, small but nice. My room was near the lift and I was disturbed by some noisy guests early in the morning but not the hotels fault. Would stay again. Only 5mins walk from Manchester Oxford Street Rail Station and near Piccadilly
4 out of 5
Recommended
for Everyone
by A verified traveller

Comfortable Nights Stay.

Posted 05-May-2014
A very comfortable bed. Very friendly staff and clean facilities. An unfortunate wake up call at around 8am of the fire alarm sounding; springing out of bed to get dressed and run and it stopped. A call to reception explained that it was because another guest had showered with the bathroom door open and steam activated the alarm. The same thing happened a couple hours later and though we did not follow it up with reception, we did not receive a call of apology or explanation. That would be the only complaint. Otherwise, would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel near Manchester Central

Posted 02-May-2014
Pros: Everything
Cons: The food at the restaurant was overpriced and the portions small. Not good value for money.
The Hotel was overall very good. My room was nice, clean and comfortable and the hotel staff very helpful and friendly.
5 out of 5
Recommended
for Couples
by Ashley from Liverpool

Great!

Posted 31-Mar-2014
Pros: The staff, the place
The staff were wonderful we mentioned in passing it was my partners birthday and they sent up a dessert with happy birthday on it to the room.
1 out of 5
by james from Manchester

poor attention to their customers needs

Posted 20-Mar-2014
Pros: nothing
Cons: try to see if they could help their customers
Having booked the hotel 2 weeks in advance 4 rooms my clients from london had to change their plans and i requested well in advance to cancel the rooms. as it was a big match night in manchester they could have been sold and i said i would accept a partial credit note to stay their again so no refund.Despite expedias best efforts the hotel refused.I would have been happy to have paid the bill if they were unable to sell the rooms but they made no effort to show any aspect of customer care.
3 out of 5
by A verified traveller

OK hotel downtown

Posted 16-Mar-2014
The staff behind the desk were OK, but not specially welcoming. Female support staff were very helpful, nice and friendly. The bathroom was clean and modern, the room itself nothing special and the carpet didn't seem particularly clean. No charm and the location was disappointing.
2 out of 5
Recommended
for Everyone
by A verified traveller from nantwich, UK

Excellent hotel

Posted 16-Mar-2014
Excellent hotel and while I appreciate it is in the city centre I would suggest taking your own ear plugs as it is extremely noisy and what should have been a romantic night away for our wedding anniversary we ended up with no sleep due to outside noise!!!!!!
5 out of 5
Recommended
for Everyone
by A verified traveller

Great base for a city centre break

Posted 24-Feb-2014
Very good stay with first rate service and an excellent breakfast