Ratings based on 407 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Manchester macdonald townhouse

Posted 11-Feb-2015
Pros: All staff very friendly. Room very clean.
Cons: Room unfortunately room needs upgrading. Staining of grouting in shower and bathroom and overall condition could be improved for price.
Friendly welcome by staff, room larger than expected. Beds comfortable but pillows are awful as too soft (that's just me being picky) The walls are a bit tatty and could do with being re-decorated but is clean. The room is too dark, needs better lighting and although serviced by too large windows, they are high, so you can't see out easily. Bathroom perfectly clean but again tatty. Ceiling awfully tatty and grouting stained in shower and on floor. Not enough washing supplies for a decent shower and no conditioner! Enjoyed reading the welcome book (there are spelling mistakes) oh and there is no card holder near the door! Food good Overall enjoyable but I have stayed in cheaper, with more upmarket rooms. The room is letting you down for the prices you charge.
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to all facilities

Posted 10-Feb-2015
Pros: Clean room and comfortable
Cons: Soundproofing of windows as,directly over main road
Great hotel but very poor sound proofing in bedroom. Traffic and people could be heard throughout the night. Great hotel and room otherwise
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Nottingham

Ideal hotel stay for trip to the Palace theatre.

Posted 08-Feb-2015
Pros: Modern look & close proximity to the theatre.
Cons: The hotel lacked abit of character & personality. The staff were pleasant enough, the room & bed were comfy & adequate, but the bar area abit bland.
Location: Close to the Palace theatre.
The hotel was a pleasant stay for a night when we visited the theatre.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Berkshire

Weekend stay in Manchester

Posted 29-Dec-2014
Accommodating, friendly and professional staff. Comfortable hotel, conveniently located for central Manchester
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel near Piccadilly

Posted 24-Dec-2014
I've stayed here a few times now and every time the rooms have been spot on. The service is great, and the food in the restaurant is exceptional
5 out of 5
Recommended
for Everyone
by A verified travellerfrom warrington

Central boutique hotel in Manchester

Posted 19-Dec-2014
Pros: Location. Modern decor and helpful staff
Cons: More espresso pods for the machine in the room. Instructions for machine would help.
Location: Close to the town hall and library. On the free bus route
Lovely one night stay for Xmas markets. High quality hotel in great location . Very welcoming staff.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Dec-2014
Central for shopping. Opposite a chippy and 3 pubs.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Berkshire

Good Hotel Location

Posted 06-Dec-2014
Pros: Location in town
Cons: More accurate description of rooms on website. i.e. don't state you can have a monsoon shower when you can't.
Overall a good hotel in a central location. Didn't eat at hotel and booked an Executive room through Expedia with no issues. Room was average and no monsoon rain shower as promised on their website so very disappointed with that. Only stayed one night and it was fine for that but no wow factor.
2 out of 5
by A verified travellerfrom huddersfield

Great staff shame about the room

Posted 01-Dec-2014
Unable to check into our room on time - 2 1/2 hour delay. Unable to get to sleep until after 4am as a result of noise outside hotel. Definitely not worth £145 per night.
3 out of 5
by A verified travellerfrom Durham

good over all

Posted 27-Nov-2014
Great for city centre access, places to eat, Christmas market, Use Q Park nearest car park 1 min walk. Reception staff great, room was nice and clean chose executive for a bit more space. Only down side was the delays at breakfast, nobody seemed to know what was happening as you had to order cooked breakfast and several tables kept waiting ,one couple when it arrived walked out and said it was cold. Can only think where short staffed. probably wouldn't chance it again.