All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The checkin was quick and easy, the room was clean, and the staff was friendly. The only thing i didnt like is the toilet is so close to the shower it doesnt leave much space to get in and out of the shower.
Rachel
Stayed 1 night in Mar 2024
Response from management on 29 Mar 2024
Thank you for your recent stay. We appreciate you taking the time to fill out our online survey. Hope to see you again. Thanks.
I was in the dining area with famĵily members . I NEEDED TO USE a bathroom close by, I asked the 2 ladies at the desk, if there was one in the lobby that I could use. On⁴e·ķ of them replied no it's broken. The other one said. No, no she can use that one behind the desk. I went there, I didn't see anything broke⁵I
Gerda
Stayed 1 night in Mar 2024
Response from management on 2 Apr 2024
We are sorry for your experience. We take your feedback very seriously, and we are truly sorry for your negative experience. Thank you for staying with us
What can I say! This is one of the top places I have stayed .. I’m on the road a lot night here a night there so finding a place like this where they had a full gym connected to the hotel with access with your room key a pool with a bar and cabanas. Applebees, little Caesars across the street, modern clean rooms, would absolutely stay here again !
Justin
Stayed 1 night in Feb 2024
Response from Zeny Rodriguez on 8 Feb 2024
Thank you for taking the time to fill out our online survey. Your feedback is very important to us, and we hope to see you again.
So clean!! So comfy!!
This place has the software, most luxuriant, bedding and the softest dreamiest mattress.
And so clean!
Angela
Stayed 1 night in Nov 2023
Response from Management on 12 Nov 2023
Thank you for staying with us. we appreciate your Feedback. hope to see you again.
2/10 Terrible
stephen, lyme
Travelled with family, Business traveller
10 Nov 2023
didn't stay there - couldn't find reservation online so thought it was never completed stayed somewhere else and was charged for the room regardless - no give with this property when things go south for your travel plans - no way they were even close to full!
stephen
Stayed 1 night in Nov 2023
Response from Abby on 15 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Airport.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,
10/10 Excellent
Robert
5 Nov 2023
Robert
Stayed 1 night in Nov 2023
Response from Management on 3 Dec 2023
Thank you for staying with us. Hope to see you again
6/10 Okay
Patricia
30 Oct 2023
Patricia
Stayed 2 nights in Oct 2023
Response from Abby on 8 Nov 2023
Thank you for taking the time to share your feedback with us. We appreciate the positive feed back.
Thank you for taking the time to share your feedback with us. We appreciate the positive feed back.
6/10 Okay
Trinette
Travelled with family
24 Oct 2023
Liked: Staff & service
There was no sign on the building telling us this was a Comfort Inn. Also the road access was horrible! Staff was very nice and took care of issues right away..I saw a man spilling coffee for a good 25 feet (very rude and a slob) all over the dining room floor and out the front lobby and staff immediately cleaned it up to avoid any potential slips.
Trinette
Stayed 1 night in Oct 2023
Response from Abby on 7 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Airport. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.Sincerely,Abby VieraSales ManagerComfort Inn
4/10 Poor
Patricia
Travelled with family
23 Oct 2023
Liked: Room comfort
Staff questionable! And rude
I waited an hour n half for check in I booked a king room but was given 2 doubled beds. Because the first two rooms that were offered with keys were told they were clean but CSR called twice to get keys back à this too was show to us but had no window treatments !! We took 4th room just to rest with my highly autistic grandson in bedroom. I was denied King because they said Hotels.com booked a room that was not available. I believe they changed my reservation ! Because it was easier to keep the other kings available. Such a disappointment!! I’ve spent over 3000 since 10/1 they would not allow me to change rooms and told me they were keeping me exactly where I was !!
Patricia
Stayed 4 nights in Oct 2023
Response from Abby on 8 Nov 2023
Thank you for taking the time to share your feedback with us. We appreciate the positive feed back.
I have a pleasure bus day and everything was excellent. I definitely will stay here again.
AGNES
Stayed 1 night in Oct 2023
Response from abby on 24 Oct 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Airport.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page: https://www.choicehotels.com/support.We hope for an opportunity to properly host you in the future.Sincerely,Abigail VieraFront desk managerComfort Inn Airport6036682600
Staff was very accommodating and friendly. Checking in and out was easy. They served a great breakfast. The staffs dining recommendations were all excellent choices and within walking distance.
Deborah
Stayed 4 nights in Oct 2023
Response from Abby on 8 Nov 2023
Thank you for taking the time to share your feedback with us. We appreciate the positive feed back.
10/10 Excellent
Teresa
21 Oct 2023
Teresa
Stayed 1 night in Oct 2023
Response from Management on 12 Nov 2023
Thank you for staying with us. Hope to see you again.
Thank you for taking the time to share your feedback with us. We appreciate the positive feed back.
8/10 Good
Anne
13 Oct 2023
Anne
Stayed 2 nights in Oct 2023
Response from Abby on 24 Oct 2023
Dear Joseph,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Airport.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Abby VieraSales ManagerComfort Inn Airport6036682600
8/10 Good
William
6 Oct 2023
William
Stayed 1 night in Oct 2023
Response from Abby on 8 Nov 2023
Thank you for taking the time to share your feedback with us. We appreciate the positive feed back.
The hotel was very clean and had everything I needed. The on-site gym and pool was a nice touch. Breakfast started at 6 and was great. Staff was very friendly! Would definitely stay here again.
Gina
Response from Abby on 8 Nov 2023
Thank you for taking the time to share your feedback with us. We appreciate the positive feed back.
Friendly staff, good breakfast but do not expect daily room service if you stay for more than one nights here.
George
Stayed 3 nights in Sep 2023
Response from Abby on 8 Nov 2023
Thank you for taking the time to share your feedback with us. We appreciate the positive feed back.
6/10 Okay
Kerry
27 Sept 2023
Liked: Cleanliness, staff & service
Everything was fine until I took a shower in the morning. Brrrr!!! No hot water, or not enough to kill the chill.
Kerry
Stayed 1 night in Sep 2023
Response from Abby on 7 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Airport.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.Sincerely,Abby VieraSales ManagerComfort Inn