Ratings based on 1,842 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Everyone
by A verified travellerfrom North Carolina

At Manchester airport

Posted 26-Jan-2015
Pros: Convenient.
Cons: Service at the reception desk. I wish I'd made a note of the officious person who was supposed to help me.
Location: N/A
Gave the impression there'd be a shuttle from Car Rental village - had to go on shuttle to terminal then phone for pick up. Check in fine. Room was very cold could not find thermostat. Had dinner returned to room to find another key card in my slot, could not unlock door, returned to front desk - explained to male receptionist who said "OK!!" No it's not I replied - was not the reaction I'd hoped for. Anyway, he sorted the cards out - no apology. I commented that the room was cold - "Did you put your keycard in the electric slot?" "No slot " I replied. "ALL the rooms have a slot" he said in an extremely condescending tone of voice. "Well I'll go and look" - I had been in the room for more than one hour and had watched TV etc. so I knew that I did not need to put my card in a slot as I am familiar with that system as I travel a lot. Went back to the room - could not find a slot, so called the front desk ad a female receptionist came up. She could not find a slot either! THERE WAS NO SLOT IN MY ROOM! however, there was a radiator hidden behind a chair, which she turned on. Had breakfast buffet next morning - bacon was cold.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good Hotel

Posted 26-Jan-2015
Pros: Friendly staff and quiet rooms.
Cons: I can't think of anything.
Location: The airport is within walking distance if you don't have cases.
I've seen this hotel many times from the airport railway station and always wondered what it was like. Well, it is everything a good airport hotel should be. Friendly, efficient service, clean and quiet rooms, and a good breakfast. The shuttle to and from the airport worked well. I would stay here again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Chester-le-Street, Durham

Convenient for train & airport at Manchester

Posted 26-Jan-2015
Pros: Comfortable & convenient for air travellers.
Mini-bus shuttle service prompt and friendly both on arrival and departure. Friendly welcome by staff.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom scotland

Over night stay

Posted 26-Jan-2015
Pros: It's close to the airport and the service was good
Nice hotel staff very friendly close to terminals .
4 out of 5
Recommended
for Everyone
by A verified traveller

Very close to the Terminals

Posted 25-Jan-2015
Pros: Had a meal at the restaurant which was excellent but a little on the expensive side. Staff were very pleasant and efficient.
Cons: Small toiletries such as shampoo and body wash would be helpful.
Room was very clean and comfortable. Coffee and Tea maker which is great when you have an early start. Free shuttle to the Terminal which came on time.
3 out of 5
by A verified travellerfrom Edmonton, Alberta.

Right in the airport.

Posted 22-Jan-2015
Pros: Its situation at the airport and shuttle to the required terminal.
Cons: A little more attention to what should and has been the norm at this hotel.
Location: Not applicable on or trip.
Bedding was stained though clean (I think), also the room was not as clean as it might have been. Food in the restaurant was good but very little for the price. A big let down from our previous experience.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom edinburgh

Overnight stay at Bewleys

Posted 15-Jan-2015
Pros: Very friendly reception staff and shuttle drivers. Clean comfortable beds.
Location: We did not stay long enough to do local trips but location from airport was just what we required.
We had a lovely overnight stay. The shuttle bus service to and from the airport was fantastic. We also enjoyed a lovely breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveller

pre-flight airport hotel

Posted 15-Jan-2015
Pros: well priced, friendly staff, efficient airport shuttle, quiet rooms, free wifi in rooms, within walking distance to terminal
Overnight stay before early morning flight. Very fast check-in, good set menu in restaurant, very efficient staff.
5 out of 5
Recommended
for Families
by A verified traveller

Nice hotel, perfect for the airport.

Posted 13-Jan-2015
Pros: Convienence to airport. Good room and convenience of restarant.
Excellent hotel. Room was spacious and the cot was all set up for us. Hotel restaurant was very handy and with a good choice and very tasty food. Toddler was made to feel welcome and given colouring sheet etc. Shuttle was easy and very flexible.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom JAPAN

空港へ送迎無料

Posted 13-Jan-2015
Pros: 部屋が広くてきれいだった。
Cons: 特になし
チェックイン時の応対が良かった。こちらから聞く前に空港への送迎も出発ターミナルへ送迎予約をチェックイン時にしてくれた。ホテルもバスタブつきで広くてきれいだった。朝食も良かった。