Ratings based on 1,334 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from Vancouver

Looked OK, but ...

Posted 27-Aug-2014
5 out of 5
Recommended
for Everyone
by A verified traveller from Utah

Exceeded my expectations

Posted 25-Aug-2014
Pros: Everything
Cons: more bar staff between 5:00 and 8:00 pm
Location: sleep, turn in rental car, and catch your plane home the next day!
Convenient to rental car return and airport terminals. Shuttle ride to airport was like Mr. Toad at Disneyland, though. Rooms very clean and quiet. Beds comfortable, and linens fresh and clean. Bar and restaurant exceptional, but bar was exceptionally crowded at 7:00 pm.
3 out of 5
by A verified traveller

Convenient but not the best service

Posted 25-Aug-2014
Pros: Very convenient for the airport and terminal 3 where we were departing from. Well organised minibus transfer.
Cons: The staff attitude and customer focus in the restaurant.
The room was clean and the reception staff were smart and efficient. The mini bus transfer was also excellent. However one of the lifts was not working which meant everyone had to use the same lift. Causing queues as cleaning staff and guests were all having to use the same lift. The out of order lift was not working when we arrived and was still out of order when we departed. Sadly the worst experience we had was attempting to eat at the restaurant. We arrived at the restaurant at half past 5. There were some people seated but it was by no means busy. We were asked if we had booked which we had not but we only needed a table for 3. The advert only states that booking is advised not compulsary and the reception staff did not mention that we had to book either when asked. We were told by the head waiter that we couldn't therefore stay and eat (even though half the restaurant was empty) and were told to come back at 7. We were travelling with a 6 yr old child who was hungry and we were also hoping to utilise the advertised offer where a child ate free before 7 with a paying adult. We explained this and the waiter rudely said could come at ten to 7. The waiter was very rude in his behaviour towards us and gave no reasonable explanation of why we were not able to eat at the hotel restaurant where we were staying. As a result we did not eat at the restaurant as we were made to feel so unwelcome and ate elsewhere. We also decided to get breakfast elsewhere on our departure.
5 out of 5
Recommended
for Everyone
by A verified traveller from Northern Ireland

Comfortable and very handy for the airport

Posted 25-Aug-2014
Pros: Level of comfort in room and the free shuttle bus
Cons: The missus said the buffer breakfast could be improved. I didn't have it so I don't know!!!
Location: The airport is near by and that's about all!
Stayed here with my partner and the two boys as I had an early flight to Munich with the youngest and the missus had to get a train to go and visit her grandkids. Hotel nice and close to the airport and the train station with a free shuttle bus service (handy with the amount of luggage we had) the check in staff helpful and polite, and the room was very spacious and fully equipped with TV, alarm clock and large bathroom
5 out of 5
Recommended
for Everyone
by A verified traveller from Northern Ireland

Comfortable and handy for the airport

Posted 25-Aug-2014
Pros: Proximity to the airport and size of the room
Location: The airport is close by and that has assorted entertainment facilities and places to eat
Stayed there very briefly (less than five hours) as I arrived late from Germany and had an early flight to Belfast the next morning with my son. Had stayed here a week previously before heading out to Germany so know what to expect. Room was comfortable bathroom was a good size and all. Free shuttle bus from the terminal and back again in the morning (The taxi's are a rip-off with most of them quoting a very expensive fare from the terminal to another hotel which is less than 2 miles drive from the terminal building so probably similar to here from the terminal!)
4 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel

Posted 24-Aug-2014
Good value for money with easy access to the airport terminals
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to airport

Posted 21-Aug-2014
Pros: On-site no fuss parking
Cons: Nothing
Location: Just an over night stay before an early flight to New York
Quiet, friendly staff. Fast check in and exit process
5 out of 5
Recommended
for Everyone
by A verified traveller from Phoenix, AZ

Perfect for airport/train transport in and out

Posted 18-Aug-2014
Pros: location ideal; comfy room; good shower; tea and coffee service; quiet, even though basically on the runway
Cons: All good.
Location: Only used to get in and out of Manchester (train in; plane out). Absolutely perfect for that purpose.
Everything was incredibly easy - from booking, to checking in, to getting to the terminal lickety-split.
3 out of 5
Recommended
for Everyone
by A verified traveller

One night stay

Posted 18-Aug-2014
we were staying one night to catch a flight in the morning. The room was clean and met our needs although as usual with hotels the bar prices were high and one member of staff seemed to be having a bad day.
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to Terminal 3 with reliable bus transfer

Posted 16-Aug-2014
Pros: Easy and reliable transfer. Close to Terminal 3 which was where we were flying from. Rooms were very clean and parking was on site.
Cons: Getting the room type booked - double bed rather than twin as booked.
Location: Close to T3, we walked to the train station and went into Manchester for dinner.
A one night stop over with parking. Pleasant stay - only thing that would have been more comfortable was having the twin room as booked rather than a double for children to sleep in.