Ratings based on 605 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from staffordshire

Posted 29-Jun-2015
They really went the extra mile for our anniversary
4 out of 5
Recommended
for Everyone
by A verified traveller

Hotel in good position for shops and Arena.

Posted 29-Jun-2015
Confusion over times for breakfast. Got down ten minutes after breakfast finished. But the staff could not do enough for us they made sure we had breakfast.
3 out of 5
Recommended
for Everyone
by A verified traveller from Carlisle

Could be so much better

Posted 15-Jun-2015
Pros: Good location for the arena
Cons: Repair air conditioning Install a jacuzzi
A nice modern hotel let down by simple issues. Leisure facilities are always a selling point but having a pool without a jacuzzi is a disappointment Full height windows are good but if they cannot be opened the air conditioning must work. When we reported this issue on check out our concerns were ignored.
3 out of 5
by A verified traveller from u

You'd think Great newly Built Hotel?

Posted 08-Jun-2015
TWO MAJOR LET DOWN, No Parking facility on site, in a hot bed for CAR break in Theft area and So called King Size Bedroom is in FACT Two single Beds put together incomfatable whilst sleeping, otherwise it's a Fantastic Hotel & Staff!!
4 out of 5
Recommended
for Everyone
by A verified traveller from liverpool

Nice location - close to the MEN arena

Posted 30-May-2015
* Clean room * very comfy bed. Was 2 singles pushed together with mattress topper so same size as a super-king * Overnight parking at nearby NCP discounted from £18 to £12 for 24 hours parking * nice buffet style breakfast with lots of choice * strange chlorine smell in corridors from pool!
5 out of 5
Recommended
for Everyone
by A verified traveller from liverpool

Can't say enough amazing things about this hotel!

Posted 24-May-2015
The hotel was amazing!! I went for my hen weekend and they made everything so smooth from booking in, adding guests to breakfast anything we asked or needed wasn't a problem or issue!! I will definitely be returning to the hotel for future events xx
3 out of 5
by A verified traveller

Basic but nice

Posted 24-May-2015
Facilities much as expected - we used the pool, sauna and steam room. All were ok but nothing special. I paid for an executive room because it was advertised that it came with a king sized bed. I found to my dismay that the bed was in fact two beds pushed together. Breakfast was fine.
5 out of 5
Recommended
for Everyone
by A verified traveller from h

visit to Manchester

Posted 24-May-2015
We stayed at the park for a show at the men arena and a shopping trip. Location fantastic hotel fantastic had a great time
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Close to Manchester Arena

Posted 18-May-2015
Pros: Location for the Manchester Arena & Victoria station is good, but otherwise, a bit isolated from town.
Cons: Staff at reception. Breakfast experience - fresh coffee would help.
Location: Concert Arena. That's about it.
Have stayed their a few times because of its proximity to the Manchester Arena, when going to concerts. Normally have a quick getaway in the morning to get to work, but decided to have breakfast this time as it was the weekend. Wouldn't bother again. Complete rip off & very poor. Stewed coffee from an urn, couldn't get fresh coffee - poor choice of cereals, turn around to get a glass of orange, and they've whipped your plate & cutlery off the table. Clearly wanted you out as quickly as possible. Paid over £200 for 1 night with breakfast for 2 people. Hotel was very busy. Felt the reception staff were poor, didn't give an option of charging to the room, which meant we had to pay cash as we went
4 out of 5
Recommended
for Everyone
by A verified traveller from Glasgow

One night stay in Manchester.

Posted 04-May-2015
Had to get taxis to and from the train station to the hotel. Not a great location as didn't feel we could walk to city centre. Room was lovely. Shower was great! Double bed was huge. Used the pool and sauna. The steam room was out of order. Overall ideal to suit our needs.