Breakfast, lunch, dinner served; Regional cuisine
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Reviews of Lord Manaus

3.5 out of 5
Lord Manaus
Rua Marcílio Dias, 217 Centro, Manaus, North Region

Reviews

5.4
Rating 10 - Excellent. 1 out of 19 reviews" "
Rating 8 - Good. 3 out of 19 reviews" "
Rating 6 - Okay. 8 out of 19 reviews" "
Rating 4 - Poor. 4 out of 19 reviews" "
Rating 2 - Terrible. 3 out of 19 reviews" "

5.8/10

Cleanliness

6.0/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

6/10 Okay

Larry

Liked: Staff & service
Disliked: Property conditions & facilities
Great Staff, Hotels.com listing needs updating.
The staff were very helpful, friendly and went above and beyond. The hotel does not look at all like the photos. They are very old as the hotel is not updated. The old style tube TV is indicative of the condition of the hotel. Internet did not work in the rooms and worked moderately in the lobby. Location in middle of Cento Market which is great in the day, but unsafe after dark. The hotel entrance is kept locked at all times. We were the only tourists in the 115 room hotel. The other 15 guests were factory workers. It was difficult to get anything other than coolish water to shower in. A good breakfast was prepared. The staff was outstanding and tried to help resolve problems. The manager kindly walked us to the bus stop and waited to insure we got on the correct bus.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
A fascinating grand old hotel from the 60s. The neighborhood is a bit seedy with street vendors all around. Staff was very helpful if limited in English. We were the only guests for our 3 day stay. A bit like the Eagles "Hotel California".

6/10 Okay

WorldCup6, North Carolina, USA

Liked: Staff & service
In Manaus for World Cup
Our room at the Lord Manaus was adequate for the price. We only had a top and fitted sheet...no spread or blanket, even though we requested them. The decor was dated. The bathroom and shower were the nicest parts of the room. The complimentary breakfast in the dining room was excellent and made our stay much more pleasant. This is an ok hotel for the price especially if you travel like we do and spend very little time in the room. The location is in the middle of the commercial district which was very active during the day and very isolated and a little scary at night. We walked to other old town destinations during the day but took cabs back to the hotel at night. The hotel staff was pleasant and helpful...except that we never got the requested bedspread/blanket.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Located in a great area
old hotel in need of upgrading (common areas) room was okay

6/10 Okay

Boston traveler

Liked: Cleanliness
Disliked: Staff & service
The hotel had construction/renovation going on in the lobby during my stay. Some rooms still have old and very noisy air conditioning systems. The room was clean but the bedding was old and worn-out.

2/10 Terrible

Aguinaldo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nao pude ficar em este hotel Tamanha sujeira,mal cheiro muita humidade .solicitei ao atendente que cancelasse ele me disse que era Impossivel. Terminei indo a outro hotel e pagando outra vez por duas noites. Passei duas noites no Hotel Seringal no centro de Manaus e que me custaram as duas noites 260,00 Reais . Infelizmente desta vez Hotels.com deixou me em pessima situacao Prejuizo Financeiro ,Stress,muito desgaste. Seria com certeza uma boa ideia que vcs eliminassem este Hotel Lord de seus Arquivos A mim nao resta outra saida que Amargar meu prejuizo financeiro e ser mais cuidadoso proxima vez ou nao utilizar mais os Servicos de Hotels.com.
Stayed 1 night in Feb 2018
Response from Alzenora Silva on 9 Feb 2018
Boa tarde! Prezado Sr. Aguinaldo. sua reserva foi cancelada sem custo. não foi cobrado nem valor. Atenciosamente, Alzenora Silva- Assistente de Reservas

8/10 Good

Welison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Carlos, Rio de Janeiro

Disliked: Staff & service
Hotel bom e sem manutenção
O hotel já teve o seu tempo de glórias . Hoje está abandonado e sem manutenção . O café da manhã além de muito pobre não tem reposicao . Os carpetes e estofados estão necessitando de uma boa feriram . No dia em que lá fiquei além de barata no quarto a água quente não funcionava

4/10 Poor

Carlos, Rio de Janeiro

Disliked: Cleanliness, property conditions & facilities
Hotel muito abandonado
O hotel está muito abandonado O café da manhã se resume a dois ou três tipos de frutas café com leite restos de ovos fritos frios e alguns tipos de pães com presuntada e queijo e mais alguns docinhos e dois sucos Para um hotel que exibe quatro estrelas na entrada é muito fraco Ao entrar no quarto encontrei uma barata e pela manhã não tinha água q só retornou pela hora do almoço

2/10 Terrible

FABIO

Disliked: Staff & service, property conditions & facilities
decepção
O elevador não funciona. Fizemos uma reserva a qual não foi identificada pelo sistema. Tivemos q paga a tarifa balcão por falta de comunicação interna do hotel. Mesmo passando poucas horas de um dia nos cobraram uma diária completa. Não recomendo é uma furada o Lord hotel, acredito q em Manaus tenha serviço de hotelaria bem melhor que o prestado pelo Lord. Estou muito decepcionado.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enkelt Hotel,down town, greit for 1 eller 2 netter
Det lå sentralt til Down town, men fremtrer bedre i presentasjonen enn hva som var realiteten. Dårlige engelsk kunnskaper. Enkel frokost. AC bråkte og de sa vi kunne bytte. Dårlig data system, klarte ikke å endre rom nr. Wifi var ustabil.

4/10 Poor

EDUARDO, São Paulo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel em localização de difícil acesso , a noite é perigoso circular a pé pelos arredores. A limpeza deixa muito a desejar e o café da manhã é muito fraco, com mesas sujas e serviço extremamente demorado.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Bom custo beneficio
O hotel tem um bom atendimento e café da manhã. Peca somente pelo frigobar vazio e o arcondicionado direcionado sobre a cama. Boa opção no centro de Manaus

6/10 Okay

Verified traveller

Liked: Staff & service
Value for money
Value for money and a good place to stay before going into the Amazonas. Surrounding area a bit rough and busy during night (but not sundays). Got overcharged in the hotel restaurant.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Good place for reloading
Second time at this hotel. Comfortable, especially when coming back from the Amazonas. Well working A/C. Breakfast buffet a bit uneven. Good service for storing luggage and waiting for late transfer.

2/10 Terrible

weltton, porto velho

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Muito antigo
Hotel muito caro, pelo conforto que oferece, tem que melhorar muito para cobrar esse valor, se aproveitaram da Copa para cobrar esses valores de diária

6/10 Okay

Perli, Landshut

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
last minute Hotel in Manaus during soccer worldcup
I was happy to get this hotel during my stay in Manaus before I went into the jungle. They havent increased the price during soccer worldcup. I checked the rooms before and decided to go for the executive single suite. Price was very fair and the make-up of the other rooms was quite poor.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pedi quarto para não fumante, só odor de cigarro
razoavel.