I'm handicapped and have some trouble with a lot of hotels. This place is my favorite; I've stayed there several times now. I appreciate the Bistro which let's me get breakfast and sometimes dinner easily and has good food rather than just snacks. I also use the laundry since I like to pack light and pack home clean. I'll no doubt stay there again.
Everyone that I came in contact with was very friendly and professional. That included the front desk and house keeping. I didn't need housekeeping, but I saw them in the hallway, and my room was excellent when I checked in.
We were extremely late checking, traffic on 66 was horrible! We were able to get a late check out- which was awesome!! No extra fees either! Great hotel, very clean, the linens were so soft and comfortable!
I stayed here with a friend when attending a concert at Jiffy Lube Live. The room was clean, attractive and comfortable. The staff was friendly and helpful. At check-in I discovered that we were booked in to a 2nd floor room, which was difficult for us as my friend is handicapped and cannot do stairs. It was my fault as I had not considered this possibility when making the reservation, but the check-in person quickly found us another room on the first floor.
We had dinner in the hotel restaurant. The menu was simple, but the staff was friendly and helpful and the food was excellent. The hotel is just minutes away from Jiffy Lube Live. If I ever attend another concert there, I will definitely stay here again. And next time I will deifinitely bring my swimsuit, as the pool and enclosed courtyard are very attractive and inviting.
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