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Reviews of Manuallaya The Resort Spa in the Himalayas

5 out of 5
Manuallaya The Resort Spa in the Himalayas
Sunny Side Chadiyari, Manali, Himachal Pradesh

Reviews

6.8
Rating 10 - Excellent. 5 out of 14 reviews" "
Rating 8 - Good. 3 out of 14 reviews" "
Rating 6 - Okay. 2 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 4 out of 14 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Zaheera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view
Stayed 3 nights in Feb 2023

2/10 Terrible

Vishawkarma

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2021

2/10 Terrible

Blue, Canada

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad experience with their services, no wifi, paid 100 rupees for 24 hours, still didn’t get connection, front desk was very rude.
Stayed 3 nights in Sep 2019
Response from Shailja on 30 Sept 2019
Dear Guest, We thank you for sparing your valuable time to share your experience with us. May I offer my sincere apologies for not being able to meet your expectations. I assure you that we will look to improve on the issues highlighted. I look forward to welcoming you back to Manuallaya, Manali. Kind regards, Shailja Kapoor Marketing Manager

8/10 Good

Aditya

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good Hotel with a Great View and Location
Excellent Hotel to stay. Location is perfect and you can have a view of the Mountains. I had some issues with the Room. The Manager didn't provide the room which I booked and showed us sub standard room. While I insist to stay only in the room which I have booked and fully paid. After 2 minutes of confrontation the manager agreed to moved us to better room but still not the one I booked, I wonder why? I guess he didn't know the concept of Customer is King. Rest all I had great experience staying in the hotel, they have very nice kids playing area with lots of Swings and other play stuff for kids. Good food at the Restaurant and very good Staff.
Stayed 3 nights in Jan 2018
Response from Shailja Kapoor on 1 Feb 2018
Dear Mr. Tuknait, Thank you for your valuable feedback. I am disappointed to know that the experience in terms of rooms did not meet your expectations. Due to low occupancy the the orchard room wing was closed and we upgraded you to a suite. We hope to have an opportunity to welcome you back and meet your expectations in the near future. Warm Regards, Shailja Kapoor

2/10 Terrible

Sukhjit, Toronto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Check in staff try to rip you off , unbelievable price was charged for drink , will not recommend to any one and I will say hotel is suppose to be called 2 star. washroom dirty and no exhaust fan in the washroom......?. TV was not working propyl even we called in, over all I don't see this hotel is called 5 star.
Stayed 2 nights in Jun 2017

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Discussting...2 glass of vine cost me 2200 ....Tracking was rip off .. over ALL I will not stay there even they offer me free .........was not happy AT all
Stayed 2 nights in Jun 2017

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Manuallaya, which we had booked nearly a year ago, cancelled our reservation with one day's notice. We were rebooked at the Span Resort and Spa and the above ratings relate to this property. It was excellent in all respects except for the fact that it is about 14 km from Manali but it is set in beautiful gardens on the banks of the River Beas. We checked out the Manuallaya later and it is very poor in comparison with the Span and its location is pretty ordinary as well

10/10 Excellent

Arpita, new delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
The stay was excellent, specially for my mother who is on wheel chair and more over she is purely vegetarian (jain). Ms. Reena F & B manager she took very good care of my mother, she helped her in all the way she could. My children was very happy as they were involved in rabbit feeding / duck feeding, swings for them, overall the stay was excellent, will prefer all the time whenever i visit manali in future.

10/10 Excellent

arvind, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with view
Nice view from room, great children's play area , my year and a half old son loved it. Staff are very friendly and helpful

8/10 Good

SURESH, Chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mountain resort in mannali
Great place to stay ,view of surrounding peaks is wonderfull.rooms are decent,staff are helpfull

10/10 Excellent

Indrajit, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views, bird watching from the balcony!
Stayed in Manuallaya during Oct/Nov 2014. It has amazing views, unbeatable! Our room was on 2nd level & in the corner, probably one of the best located rooms in the Hotel! Spotted at leat 4 different types of colourful, rare birds from the balcony - they would give us company every morning while we had tea there! It felt wonderful! The entire property is very clean, well maintained & has a pleasant appearance. The room was spacious & spotlessly clean. Food was very good. Overall, it was a thoroughly enjoyable stay at Manuallaya. Won't mind going there yet again!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good Hotel...but poor staff coordination!!
The stay was good. The location of the hotel is excellent if you need a peaceful and calm stay. But the Hotel staff lacked coordination and the service quality was poor.

6/10 Okay

Arjun, Chandigarh

Good but not Great
We were there for the long weekend of 15 Aug when Manali was almost packed. The hotel is decent but not ready to handle full occupancy. There was no parking space for all cars. Restaurants in hotel were closed for the weekend and the only option to eat at hotel was their buffet which was less than good. The aircon in the room was too loud and shower not working. Overall I would expect a much better room for the price we paid.

8/10 Good

RD, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay,but bad food..!
The location and features of the resort are breath taking but the food that is served is very bad. breakfast,lunch,dinner...none was good. Had to starve for a day as there are no good food options in the neighbourhood as well.