Outdoor pool, pool umbrellas, pool loungers
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Reviews of Hotel Xalteva

3 out of 5
Hotel Xalteva
Calle Obispo Ulloa 1/2 cuadra norte, Trillo Santa Rosa, Granada

Reviews

9.0

Wonderful

Rating 10 - Excellent. 21 out of 34 reviews" "
Rating 8 - Good. 10 out of 34 reviews" "
Rating 6 - Okay. 1 out of 34 reviews" "
Rating 4 - Poor. 2 out of 34 reviews" "
Rating 2 - Terrible. 0 out of 34 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Fantastic hotel. Lovely pool, comfortable rooms. Friendly staff. Short walk to the main historic centre. Overall a lovely hotel.
Response from Melissa on 6 Apr 2018
Thank you very much!

8/10 Good

TERRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful stay in a beautiful colonial city.
Response from Melissa on 15 Mar 2018
Thank you very much

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant small hotel
A small, pleasant hotel a few blocks from the central plaza. Quiet location. Decent and sufficient breakfast. Very nice staff. Rooms are smallish, but more than adequate. We had a pleasant stay here and would go back the next time we're in Granada.
Stayed 3 nights in Feb 2018
Response from Melissa on 15 Mar 2018
Thank you very much. We hope to have you back in the future

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel ! Staff was amazing, in particular Tania
Stayed 3 nights in Feb 2018
Response from Melissa on 12 Feb 2018
Thank you so much for your feedback. We hope to have you back again in the future!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Question about Delux room
This is a clean quality operation that is a condo hotel combination as you would find in the states. We booked the Delux room which has a window facing the walkway and is about 13 x 19 feet + bathroom. It has a Queen bed. Probably because we had stayed at a standard room in Los Patios and a delux King in Miss Magrits within the earlier two weeks for about the same cost we were disappointed in the comparison. we were upgraded to be able to use the living room which they did not need to do and was appreciated. The taxi to the airport was 20% more if arranged here, so we asked Los Patios taxi to take us from here'.
Stayed 3 nights in Jan 2018
Response from Melissa on 12 Feb 2018
Thank you for your feedback.

10/10 Excellent

suzanne, san diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, relaxing hotel with kitchen and pool
We enjoyed our three days in amazing Colonial Grenada. The town is a one of a kind reminder of the Spanish occupation and influence in Nicaragua. The hotel was a lovely respite from the busy market, town square and bustling nightlife. Great staff, delicious breakfast and amazing cable tv ( we have been traveling for over a year, so our first cable tv). Room service and cleaning service was excellent. Our one BR apt was very large with kitchen, dining and living room. You will experience the ambiance of Grenada at Hotel Xelteva.
Stayed 2 nights in Jan 2018
Response from Melissa on 10 Feb 2018
Thank you so much! We are glad you enjoyed your stay with us.

10/10 Excellent

Dan, Cedar Falls, Iowa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!!
Melissa went out of her way for us. She and her amazing staff obtained vigoron, vaho and nacatamal dishes for us to experience true Nicaraguan cuisine. I have never experienced that kind of personalized service at any hotel I have ever stayed at. I we be back!!!
Stayed 1 night in Jan 2018
Response from Melissa on 10 Feb 2018
Hope to see you all soon. It was a pleasure to have you stay with us!

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful property
This place is awesome. Comfortable, great location, excellent service, amazing pool (a pleasure after exploring the town). The ONLY drawback was the dog barking throughout the night behind our unit (#202). This went on most of the night and made it difficult to sleep. The rooster crowing at 5am in the morning (for me) is a more natural sound and not as bothersome - but the dog barking was difficult to handle. Would suggest ear plugs.
Stayed 3 nights in Jan 2018
Response from Melissa on 10 Feb 2018
Thank you for your feedback. Much appreciated.

8/10 Good

Nick, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel good location , good pool , very good staff.
Stayed 14 nights in Jan 2018
Response from Melissa on 27 Jan 2018
Thank you very much!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful accommodations with friendly staff, so eager to help. It was a quick overnight stay unfortunately and wish we could have stayed longer. Owner has interesting story with a friendly warm and welcoming vibe. Birds and rooster are your natural wake up call and if we are ever back in Granada this is the for sure place to stay.
Stayed 1 night in Jan 2018
Response from Melissa on 27 Jan 2018
Thank you very much for your review. Hope to have you back again in the future

10/10 Excellent

Roger & Karla, Seattle WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Place
This is a fairly new place and very well maintained, spotlessly clean with a wonderful staff. Overnight security guard and room safes promoting a very safe and secure stay. Great breakfast served by the pool or in the garden area. Less than a 10 minute walk from the town center. Being in the city, we experienced noise at night .... cars, music, dogs barking and roosters in the morning. Because of the holidays, we also heard endless fireworks although xmas eve at midnight was the big occasion. Masaya and Mombacho volcanoes are fairly close and easy to visit. Apoyo Lagoon is also close and a great place to spend the day swimming, kayaking and relaxing as a day guest at one of hotels.
Stayed 9 nights in Dec 2017
Response from Melissa on 2 Jan 2018
Thank you so much. It was a pleasure to have you stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close but not too close to the center of town!
It was a great stay. They kept us organized and helped with everything including helping me get to the hospital for an emergency rabies vaccine because I felt I needed it. They helped in every possible way. They up charge a little bit than what you could get on your own, but in USD it’s not a problem. They were very helpful and I couldn’t be more grateful.
Stayed 3 nights in Dec 2017
Response from Melissa on 2 Jan 2018
We are happy you stayed with us and are even happier we were able to help you with your vaccines as it is so important. Have a great year and we hope to see you again in the future.

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
While a hot 10+ minute walk to the square it is a good value and a very nice small hotel. I was not expecting this place to actually look like the photos, but it did. The "room" was fine but what surprised us was it had a kitchen, dining area and living room. The staff was amazing, very attentive and eager to please. Breakfast was limited but delicious. Security was terrific but by the looks of the neighborhood was safe and probably more for our peace of mind. We always felt safe on the street. Pool actually has a deep end and while it is relatively small it was pleasant. If you need internet, the code will log you into the strongest signal so keep it handy. The ONLY two complaint is the hot water. You have to turn on a lot of breakers so that night I thought it just had not warmed up yet. In the morning, I took a very cool shower. That afternoon I discovered the Hot was on the right not left handle. Hahaha. But it still was barely warm. Overall for what you usually get in an Central American Hotel the experience and room was terrific. We will back to Granada, it is a beautiful city and there is enough to do for days. We will stay at the Xalteva again. :-)
Stayed 1 night in Oct 2017
Thank you very much. Looking forward to your next visit. We have remedied the hotwater handles. Thanks for letting us know.

8/10 Good

Keith , New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe location, walked everywhere, no problems.
Nice breakfast garden setting, poolside, cooked by request.
Stayed 2 nights in Aug 2017
Response from Melissa on 9 Sept 2017
Thank you very much!!

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well Worth it!
While a hot 15+ minute walk to the square it is a good value and a very nice small hotel. I was not expecting this place to actually look like the photos, but it did. The "room" was fine but what surprised us was it had a kitchen, dining area and living room. The staff was amazing, very attentive and eager to please. Breakfast was limited but delicious. Security was terrific but by the looks of the neighborhood was safe and probably more for our peace of mind. We always felt safe on the street. Pool actually has a deep end and while it is relatively small it was pleasant. If you need internet, the code will log you into the strongest signal so keep it handy. The ONLY two complaint I would voice is 1. the speed of the internet was terrible! 2. The hot water. You have to turn on a lot of breakers so that night I thought it just had not warmed up yet. In the morning, I took a very cool shower. That afternoon I discovered the Hot was on the right not left handle. Hahaha. But it still was barely warm. However, overall for what you usually get in an Central American Hotel the overall experience and room was terrific. We will back to Granada, it is a beautiful city and there is enough to do for days. We will stay at the Xalteva again. :-)
Stayed 3 nights in Jul 2017
Thank you very much. It was GREAT to have you as our guest

10/10 Excellent

Erica, Allen, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at Hotel Xalteva was excellent. They did a great job helping book tours and making recommendations of restaurants. We had breakfast included with our room rate and it was well worth it. There are two options, eggs with gallo pinto or yogurt with granola, both included fruit and various breads. It was filling and delicious. On the day we had to leave early for the airport, they prepared a to-go breakfast for us. The hotel is waking distance to Park Central and to any of the churches or restaurants in town, but in a quiet neighborhood. We were very happy with the accommodations and will definitely stay there again if we make it back to Granada. I would recommend getting a car if you plan to visit Masaya, Laguna, or Mombocho. The roads are in very good condition and it will allow you the luxury of coming and going when you want, but if you drive at night, be careful of cyclists and motorbikes without tail lights.
Stayed 5 nights in Jul 2017
Response from Melissa on 5 Aug 2017
Your feedback is much appreciated. Thank you very much for your kind words. We hope to see you again in the future.

8/10 Good

Dmitri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kellie, Fredericksburg, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, great location, amazing staff.
This lovely hotel always has an English speaker available, and all the staff are exceptionally helpful and friendly. The outdoor space is a like an oasis in the heart of bustling Granada, with a beautiful pool area and garden. The breakfast was nice and the coffee excellent. Parking is on the property, which is rare here. And it is very secure. We would definitely come back.

10/10 Excellent

David, Vancouver/Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for everything
I think that this is the only hotel that we have ever given a perfect score to. The facilities were just great large nicely appointed. Location very goodas only a short walk from everything. The staff all friendly and helpful. Nice breakfast to start the day. Would recommend this as a location for anyone exploring Granada and the area.

10/10 Excellent

The Waters, Escazu, San Jose, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A convenient oasis near the city central
We came for relaxation and that was just what we found at Hotel Xalteva. The property has a spa-like feel and the staff are attentive and very personable. The morning staff greeted us by name when we came for breakfast each morning. The breakfast we chose was cooked fresh and included fresh fruit, eggs, homemade bread, and Gallo pinto- a local rice and beans. There were other options for those who prefer yogurt and granola. The front desk staff provided recommendations for local restaurants and even gave us discount coupons for some of them. They also gave us a five-day pass to a great local gym, which we actually used and enjoyed. Finally, I am in graduate school and needed Internet. The wireless connection was good and reliable. Overall, it was a great experience.

4/10 Poor

John

Disliked: Staff & service, room comfort
Loud & uncomfortable
This was our worst experience in Granada so far. The rooms were really noisy and smelled of mold. The beds were uncomfortable making it difficult to sleep at night. We booked the room with breakfast included per our reservation with hotel.com but the hotel would not honor it, even after we presented the booking confirmation to them. We would definitely not recommend. It is geared to long terms resident stays and not suitable for short term stays.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet hotel
Great hotel clean and comfortable with friendly staff. The pool is definitely needed at a day in the Nicaraguan heat. About a 20 minute walk from the main drag of restaurants etc. , in a quiet friendly street.

10/10 Excellent

Brian, Antigua Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The friendliest hotel I have ever stayed in.
I felt at home with everyone. Really enjoyed my short stay.

6/10 Okay

Jennifer

Liked: Property conditions & facilities
A nice hotel but felt far away from central square where so many beautiful hotels are located. While only a 10-12 minute walk from the central square, the last 4-5 blocks are in a residential area and seemed very desolate walking back to the hotel (esp. when the sun sets at 5.30pm) after dinner each night. If my stay had been refundable, I would have moved after the first night to one of the nicer hotels right off the main square.

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Chrisma, Bay Area

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jhony at reception was awesome. He helped me figure out an excursion and my transfer back to Managua.

10/10 Excellent

Mayra and Pete, Costa Rica and UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A GREAT FIND IN GRANADA
This was our first visit to Nicaragua and we wanted a quiet place within strolling distance of Granada centre which offered peace and quiet, a clean and comfortable room and value for money. We found the Xalteva had all that with the bonus of a good breakfast on the terrace by the pool and without exception every member of staff was very helpful, efficient and friendly (this also applies to the owner, who was there on one of his frequent stays). It really was an easy stroll to the centre but when we wanted transport for trips (e.g. to Masaya) the staff quickly arranged a taxi. Staff were also very helpful with information and suggestions. Plenty of leaflets available and a library including travel guides.

10/10 Excellent

rose, sydney australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic hotel
we only stayed 1 night it was perfect. the full kitchen was brilliant to prepare any extra food, we did dine out at the blue marlin, the local seafood restaurant, fantastic. also the garden and pool area was lovely.

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

D.Martinez, Calgary, AB, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Xalteva is a very place to stay
Very nice and clean Hotel.Good service and very friendly people.

10/10 Excellent

Lacey, Washougal, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in Granada
The hotel was basic, but clean and the staff very friendly and very helpful. The rooms are small, the pool was nice and seemed to cleaned on a daily basis, no complaints there. The location was fairly convenient, something right downtown would be better, we took a taxi a few times (only 50 cents fair) to downtown, but once we learned our way around we were fine walking after that. It's about a 15 minute walk to downtown, through some residential neighborhoods and you will pass homeless people, but that's everywhere there. It wasn't a neighborhood we didn't feel safe in.

8/10 Good

Rui and Monica, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little Hotel in Granada
Great service and accommodations; 4-5 blocks from the city center. Personnel were responsive and nice. Great cost / benefit. Neighborhood is not the best, but when compared to the rest of the country, it was above average. Very safe, with security day/night. Breakfast was simple but delicious. Some fruit was from their own garden, and prepared exclusively for you, a charming enhancement. Not a lot available to buy there. Might want to buy sodas (Specially if you drink diet) and small bottled water in town. No food / restaurant. But plenty within close walking distance. Price of food in town is a bargain when compared with the US.

10/10 Excellent

Christian, der Schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr kundenorientiert. Familiär. Der Gast ist Gast.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort