After getting my room, the front desk called to inform me that they gave me Superior Room, instead a Deluxe I had booked. Upon moving to the Deluxe room I noticed it was a smoking room, but I had booked a non smoking room. Since there was no non smoking Deluxe available, we were upgraded to a non smoking sweat. We had to call for towels, only one was in the room. And also the following day we had to call for the complimentary water and coffee, which was not replaced. But overall it was a pleasant stay. Kind staff.