Outdoor pool, pool umbrellas

Reviews of Novotel Manado Golf Resort & Convention Center

4 out of 5
Novotel Manado Golf Resort & Convention Center
Jalan A.A Maramis Kayuwatu, Kairagi II, Manado, North Sulawesi

Reviews

8.2

Very good

Rating 10 - Excellent. 56 out of 163 reviews" "
Rating 8 - Good. 65 out of 163 reviews" "
Rating 6 - Okay. 34 out of 163 reviews" "
Rating 4 - Poor. 6 out of 163 reviews" "
Rating 2 - Terrible. 2 out of 163 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sunil Kumar, Walnut Creek

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We stayed at Novotel for 2 weeks. We wanted to relax and recoup after a tiring birding and wildlife trip. It was a wonderful stay and we were glad we chose to stay here.They gave us a quiet room and went out of their way to make us comfortable. The kitchen staff, big shout out to Anita and team customized our meals since I was vegetarian with so many diet restrictions. Am really appreciative of this gesture. Siti, Emma, and her team at the front office are amazing & super helpful. I don't know the names to thank them personally, so here's a big Thankyou to all the smiling faces and helpful folks who made our stay very comfortable.
Stayed 13 nights in Oct 2023
Response from Novan Wurangian on 21 Feb 2024
Dear Sunil Kumar,We are very grateful for your comments regarding your visit to Novotel Manado Golf Resort & Convention Center. It is a pleasure for us to receive positive feedback.We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one.Best Regards,Novan WurangianFront Office Manager

8/10 Good

Leonard

Stayed 1 night in May 2023
Response from A. Whisnu Wijaya on 18 Jun 2023
Dear Leonard,We very much appreciate your comments regarding your stay at the Novotel Manado Golf Resort & Convention Center.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,A. Whisnu WijayaGeneral Manager

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are lovely and helpful
Stayed 1 night in Mar 2023
Response from A. Whisnu Wijaya on 18 Jun 2023
Dear Jonathan,We very much appreciate your comments regarding your stay at the Novotel Manado Golf Resort & Convention Center.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,A. Whisnu WijayaGeneral Manager

4/10 Poor

Herman Josef

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
dissapointing
Response from A. Whisnu Wijaya on 18 Jun 2023
Dear Herman Josef,Thank you for taking your time to tell us about your experience at the Novotel Manado Golf Resort & Convention Center. We're sorry that your experience did not meet your expectations; please allow us to convey our sincere apologies.At Novotel, we strive to provide better service to every guest; therefore, your feedback is very important to us. We can assure you that we have taken action to address and prevent the problem from recurring in the future.We thank you for sharing your concerns with us and we hope that you will give us the opportunity to serve you better in the near future.Best regards,A. Whisnu WijayaGeneral Manager

10/10 Excellent

umbu

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area. Close to the airporrt
Response from A. Whisnu Wijaya on 18 Jun 2023
Dear umbu,We very much appreciate your comments regarding your visit to the Novotel Manado Golf Resort & Convention Center. It is great for us to receive positive feedback/feedback.We will share your comments with our team. We are sure that this feedback will serve as a motivation for all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one.Best regards,A. Whisnu WijayaGeneral Manager

2/10 Terrible

ronan

Liked: Cleanliness, staff & service, property conditions & facilities
Bring your own Starlink satellite receiver
If you don't use wifi in your life then this is the perfect place for you! I ended up walking to a coffee shop to get wifi connection and sat for a few hours working, was really happy to be leaving this hotel. just stay in Mando Four Seasons and if you want to play golf it's only a 15 min drive to the golf course, the ground was very wet on the course, bring your wellies.
Stayed 2 nights in Nov 2022

8/10 Good

Jareb

Stayed 1 night in Nov 2022

8/10 Good

Raymond, Vancouver

Stayed 1 night in Sep 2022

10/10 Excellent

Rebecca

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
The manager was exceptionally accommodating. He went above and beyond the usual level of service one could expect. The staff was also very helpful and friendly. My husband said the coffee was the best he had in years. He loved it!
Stayed 1 night in Aug 2022

10/10 Excellent

Rolf, Castro Valley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Dawn

Stayed 2 nights in Aug 2022

8/10 Good

tinneke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
good place
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

6/10 Okay

Karen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2021
Response from Bilal Chamsine - General Manager on 10 Jan 2021
Dear Guest, Thank you so much for taking the time to share your positive rating with us and we hope to see you again soon. Sincerely, Bilal Chamsine General Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The staff went over and above to make our stay enjoyable and memorable
Stayed 2 nights in Mar 2020
Response from Bilal Chamsine on 1 Apr 2020
Dear Value Guest, Thank you for choosing our hotel and share your stay experience to us. We are glad to know that you had a pleasant time and thank you for your compliments on the services from our staff We will share your comments to our team and we believe this will boost the spirit of our team to maintain the quality of our service and products Thank you again and we wish to welcome you again at Novotel Manado Golf Resort & Convention Center in the near future Sincerely, Bilal Chamsine General Manager

8/10 Good

Ken, Huntsville , Canada

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Country setting. No traffic noise. Close to airport. Jems went above and beyond to give us a wonderful warm experience at check in. My room was noisy as it was next to an elevator. Not only did they change it but they gave me an upgrade to my room. Mathias checked in with us to see how are stay was going and you could tell that he was genuinely interested in making sure that all our needs were met. I will be returning in two weeks.
Stayed 2 nights in Feb 2020
Response from Bilal Chamsine on 11 Feb 2020
Dear Guest, Thank you for choosing our hotel and share your stay experience at our hotel. Thank you for your compliments towards our products and services. We will let our team know and we believe this will boost our spirit to maintain the quality of our products and services We wish to welcome you again at Novotel Manado Golf Resort & Convention Center in the near future Sincerely, Bilal Chamsine

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel on beautiful grounds. Excellent staff. I will return to this hotel.
Stayed 2 nights in Feb 2020
Response from Bilal Chamsine on 11 Feb 2020
Dear Guest, Thank you for taking your valuable time to share your stay experience with us and we are glad to know that you had a great time at our hotel We wish to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Bilal Chamsine General Manager

10/10 Excellent

Verified traveller

Stayed 7 nights in Dec 2019
Response from Christi on 14 Jan 2020
Dear Value Guest Thank you for your review. We hope to see you again in the future. Best Regards, Christi.K

10/10 Excellent

marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Bilal Chamsine on 19 Dec 2019
Dear Guest, Thank you for your rating and we are glad to know that you had a great experience with us We wish to welcome you again at Novotel Manado Golf Resort & Convention Center in the near future Sincerely, Bilal Chamsine General Manager

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2019
Response from Bilal Chamsine on 18 Nov 2019
Dear Guest, Thank you for taking your valuable time to share your stay experience with us. We are glad to know that you had a great stay and we wish to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Bilal Chamsine General Manager

6/10 Okay

Kestutis

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Outdated and not very clean rooms. Hotel itself is beautiful, restaurant and pool area are great. Food so so. But rooms are so outdated and needs maintenance and some extra cleaning.
Stayed 1 night in Oct 2019
Response from Bilal Chamsine on 8 Oct 2019
Dear Guest, First and foremost thank you for choosing our hotel and we do apologize for all inconvieniences which you encounterred during your stay at our hotel. We are improving our hotel's products to be able to provide better products to our guest. Thank you for your compliments of our restaurant, pool and the beauty of our hotel Thank you again for your comments and we hope to get other chance to welcome you again at Novotel Manado Golf Resort & Convention Center in the near future Sincerely, Bilal Chamsine General Manager

6/10 Okay

Ronnie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff service was good. However cleanliness in the room was poor. Breakfast spread was poor and replenishment of food slow. The 2 coffee machines were slow and staff not vigilant in replenishing coffee beans or milk.
Stayed 7 nights in Sep 2019
Response from Bilal Chamsine on 8 Oct 2019
Dear Guest, Thank you for taking valuable time to share your stay experience with us. We are very sorry to hear to hear the experience was not met with your experience. Thank you for your compliments on our service. Your feedback is very valuable for us and please rest assure we are taking improvement action to deliver better service and products especially on our room and breakfast to our guest Thank you again for your comments and we wish to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Bilal Chamsine General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and good facilities, close to the airport and away from noise and traffic of the city
Stayed 2 nights in Jul 2019
Response from Bilal Chamsine on 12 Aug 2019
Dear Guest, Thank you for taking your valuable time to share your stay experience at our hotel. We are glad to know that you had a great time with us and thank you for your compliments on our products and services Thank you again and we wish to welcome you back at Novotel Manado Golf Resort & Convention Center Sincerely, Bilal Chamsine General Manager

8/10 Good

restutaurina, Bali

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a really nice place to stay in manado. staff was very helpful too!
Stayed 1 night in Jul 2019
Response from Bilal Chamsine on 5 Aug 2019
Dear Guest, Thank you for taking your valuable time to share your stay experience. It is a pleasure to receive your comments and knowing that you had a great experience with us. We had shared your feedback to our team and we believe this will boost our spirit to maintain the quality of our products and services Thank you again and we wish to welcome you back at Novotel Manado Golf Resort & Convention Center Sincerely, Bilal Chamsine General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Tarakan. Professional and courteous staff. Good food.
Stayed 3 nights in May 2019
Response from Bilal Chamsine on 1 Jul 2019
Dear Guest, Thank you for taking your valuable time to share your stay experience with us. We are glad to know that you have a great time at our hotel. We wish to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Bilal Chamsine General Manager

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large and comfortable.
Very nice hotel. Wonderful pool area, great room. Clean. Comfortable. Spacious. Huge shower. The only real drawback was the fitness room which was poorly maintained. I’d stay again if I was in the area.
Stayed 1 night in May 2019
Response from Sabar Sitompul on 21 May 2019
Dear Guest, Thank you for taking your valuable time to share your stay experience with us. We are glad to know the stay was meet with your expectations and we will share your comments to our team We wish to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Rooms were tired, burt comfortable. Alot of noise one night.
Stayed 2 nights in Apr 2019
Response from Sabar Sitompul on 6 May 2019
Dear Guest, Thank you for taking your valuable time to share your stay experience with us. We are sorry for the stay was not meet with your expectations. Please rest assured we are taking immediate improvement action to provide better accomodation to our guest Thank you again for your feedback and we hope to welcome you again at Novotel Manado Golf Resort & Convention Center in the near future Sincerely, Sabar Sitompul Executive Assistant Manager

10/10 Excellent

EdwardHadjon, Denpasar, Bali

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very helpfull and so generous. We have an upgraded room for a small group. It was an outstanding stay experience
Stayed 1 night in Apr 2019
Response from Executive Assistant Manager on 20 Apr 2019
Dear Guest, Thank you for share your stay experience and we are glad to know that you had a pleasant experience with us We wish to welcome you again at Novotel Manado Golf Resort & Convention Center in the near future Sincerely, Sabar Sitompul Executive Assistant Manager

10/10 Excellent

Siddharth, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Amazing place. loved it
Stayed 1 night in Apr 2019
Response from Sabar Sitompul on 16 Apr 2019
Dear Guest, Thank you for taking your valuable time to share your stay experience with us. We are glad to know that you had a pleasant stay with us We very much look forward to welcome you back at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manado Hotel
Arrived in the evening after 3 weeks of diving and were able to schedule a massage that night as we flew out the next morning for the long trek back to the States. The room was large, light, the bed very comfortable, and a huge buffet breakfast was included. They also have a great Olympic sized pool which allowed me to stretch out before the trip home and they are fairly close to the airport. Absolutely recommend, this was our 4th stay.
Stayed 1 night in Mar 2019
Response from Sabar Sitompul on 23 Mar 2019
Dear All, Thank you for taking your valuable time to share your stay experience with us. We are glad to learn that you had a pleasant moments at our hotel. We will share your comments to our team and we believe this will boost the spirit of our team to maitain the quality of our products and service We wish to welcomeyou again at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019
Response from Sabar Sitompul on 11 Mar 2019
Dear Guest, Thank you for taking your valuable time to rate our hotel and we are sorry if the stay was not meet with your expectation. We hope that you will give us other chance to serve you better in the future Sincerely, Sabar Sitompul Executive Assistant Manager

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very recommended hotel in Manado., The pool so big, the staff very friendly, the room was big and nice.,
Stayed 1 night in Feb 2019
Response from Sabar Sitompul on 19 Feb 2019
Dear Guest, Thank you for taking your valuable time to share your stay experience with us and recommend us. We are glad to know that you had an excellent stay with us. We wish to welcome you again at Novotel Manado Golf Resort & Convention Center in the near future Sincerely, Sabar Sitompul Executive Assistant Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

alec

Liked: Staff & service
Nice hotel; good location ; it could benefit from a little renovation as fell below the quality of others carrying the Novotel title but still recommended .
Stayed 1 night in Nov 2018
Response from Sabar on 2 Jan 2019
Dear Guest, Thank you for taking your time to share your stay experience and we are glad to know that you had a pleasant experience with us. We will share your feedback to our team and we believe this will boost the spirit of the team to maintain our services and products We wish to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manage

10/10 Excellent

Merja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What else could you wish for?
Excellent place, clean room, nice facilities and good service. What else could you wish for! Location between the city and the airport.
Stayed 1 night in Nov 2018
Response from sabar sitompul on 27 Nov 2018
Dear Guest, Thank you for taking your time to share your stay experience and we are glad to know that you had a pleasant experience with us. We will share your feedback to our team and we believe this will boost the spirit of the team to maintain our services and products We wish to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Oct 2018
Response from Sabar Sitompul on 12 Nov 2018
Dear Guest, Thank you for your rating to our hotel We are sorry if the stay was not meet with your expectation. Please share more about the experience to gro@novotelmanado.com for our hotel's improvement We wish to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

8/10 Good

Theresia Dorothea

Liked: Staff & service, room comfort
Nice garden and serounding hotel.
Stayed 4 nights in Oct 2018

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Novotel for business trips
I use this hotel when I'm travelling between Perth a local mine. I'ts a nice hotel, conveniently located near the airport. Breakfast is amazing but they they charge almost three times more for a beer than anywhere else in town... Food is also expensive for the area. Nice pool, bar and patio.
Stayed 1 night in Sep 2018

10/10 Excellent

Darren, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel that offers a relaxing environment
The hotel has a relaxed atmosphere and the staff are very attentive. The rooms are well serviced and maintained.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
their staffs were so freindly and accommodative. Highly recommendable place to stay
Stayed 1 night in Jun 2018

6/10 Okay

RglrTraveller

Liked: Staff & service, room comfort
One Night Stay in Manado
Stayed at the Novotel on a one night stopover. The room was comfortable and clean which is my minimum criteria in this case. Most time was spent in the main entry breezeway enjoying a cold beer and reading a book. Very relaxing. Cannot comment on meals as i ate out with friends. Staff were very helpful and the room was ready at check in. My only criticism is that the shower had quite a lot of mildew/mould in the grout that reflects a lack of focus on cleaning this area. Toilet and basin was ok. Good value at the rate at the time, all the same.
Stayed 1 night in Jun 2018
Response from Sabar Sitompul on 12 Jun 2018
Dear Guest, Thank you for choosing our hotel and share your recent stay experience with us We glad to know that our hotel's location which close to the airport is good for you and the services from our staff were satisfied you In other side we are sorry for the cleanliness of our room especially in the shower area. We have taken immediate action to improve this as our hotel's projects to provide better products to our guest We wish to welcome you back at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Close to airport
Stayed 1 night in May 2018
Response from Sabar Sitompul on 21 May 2018
Dear Guest Thank you for choosing our hotel and share your stay experience We are sorry to learn that you stay was not meet with your expectation. In other side we are glad that our hotel location is suit you We wish to welcome you back at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant manager

10/10 Excellent

Heather, Perth

Liked: Cleanliness, staff & service, room comfort
Although room was a bit dated the facilities were fantastic. Every meal was delicious and of a very high standard. The seafood barbecue was amazing, wonderful array of delicious fresh food. The live music added significantly to the ambiance. Staff helpful and friendly. Our second enjoyable stay.
Stayed 3 nights in Apr 2018

10/10 Excellent

Diah widiawati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved stay at Novotel
Stay very friendly and , comfortable room, WiFi, food best
Stayed 2 nights in Mar 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, close to airport.
It was a nice stay in a comfortable room. The breakfast buffet was good. The only issue we had was that I had put in for a wake up call at a very early hour due to a flight we had to catch. I received an email that the flight changed to a later time, so I went to the desk personally to cancel the call at 0330 hours. Although they assured me that it was cancelled, I received not one, but two wake up calls.
Stayed 1 night in Feb 2018

6/10 Okay

W, Manila

Liked: Staff & service, room comfort
After getting my room, the front desk called to inform me that they gave me Superior Room, instead a Deluxe I had booked. Upon moving to the Deluxe room I noticed it was a smoking room, but I had booked a non smoking room. Since there was no non smoking Deluxe available, we were upgraded to a non smoking sweat. We had to call for towels, only one was in the room. And also the following day we had to call for the complimentary water and coffee, which was not replaced. But overall it was a pleasant stay. Kind staff.
Stayed 3 nights in Nov 2017
Response from Novan on 9 Dec 2017
Dear valued Guest, I would like to thank you for taking the time to write us your constructive comment about your experience at the Novotel Manado I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customers however your constructive feedback is very valuable to us. Please rest assured that we are taking the appropriate measures and had addressed your constructive comment to department concern. we also noted your concerned about the hotel service, cleanliness, and facilities in the room , We appreciate you have shared your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. Hospitably yours, Management

6/10 Okay

Jane, USA

Convient to Airport, No airport Shuttle
The rooms are well equipped and the wifi was great (much needed after no internet in Bunaken). I had a non-smoking room but could smell cigarette smoke from my neighbor. I booked the hotel because it was close to the airport not realizing they didn't have an airport shuttle. I was really overcharged by the taxi driver to go 5 minutes to the airport.
Stayed 1 night in Nov 2017
Response from Rudi on 26 Nov 2017
Dear Jane, Thank you very much and appreciate for taking the time to write us your experience during your stay at the Novotel Manado Golf Resort & Convention Center. It is a pleasure to have you with us and may able to serve you with our local hospitality service, other hotel facilities and green hotel area, I will share your constructive comments with our teams and have shared to department concern. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again have shared your experience , and we are very pleased to welcome you back in the near future. Hospitably yours, Rudiono Assistant Front Office Manager

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Response from Herry N Legi on 26 Nov 2017
Dear Rick, Thank you for taking the time to write us your comment regarding your stay at Novotel Golf resort and Convention Center, It is our pleasure and delightfull to have you with us and may able to serve you with our local hopitality service, other hotel pacilities and green area surrounding, All staffs and management are very pleased to welcome you back in the near future, Hospitably yours, Irham Tanry Latanro Assistant Front Office Manager