Ratings based on 256 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveller

very good accomodation!

Posted 18-Nov-2014
Ho soggiornato in questo hotel 3 notti a novembre e devo dire che non mi aspettavo fosse un così bel posto. L'hotel è in un paesino al nord dell'isola, Mellieha, ad un'ora di bus dall'aeroporto (i bus vanno come dei pazzi!!!) ma è in una zona ben servita di negozi, ristoranti, banche, ecc... Le fermate degli autobus sono comodissime, quindi è facile spostarsi x visitare il resto dell'isola. E' vicino alle più belle spiagge del nord (es. Paradise Bay). La stanza, prenotata online, ha superato di gran lunga le mie aspettative: spaziosa, ordinata, buona pulizia, arredamento semplice ma di qualità. C'è la piscina ed anche un centro benessere. Il personale dell'albergo è stato gentile e disponibile; abbiamo acquistato in loco dei coupon per la colazione (6 coupon a 6,50€ cad.) che includeva una vastissima scelta di alimenti. Abbiamo anche mangiato una volta al ristorante "Tosca", di medio livello ma con prezzi accessibili. Offrono anche il servizio in camera a prezzi davvero ragionevoli. Nel complesso CONSIGLIATISSIMO!
2 out of 5
by A verified travellerfrom Malta

Quite disappointing

Posted 04-Nov-2014
I was very disappointed with the whole service provided. When I entered the room there were 2 mugs filled with tea. There is a hidden charge when using the pool. You have to pay for the use of the towels. There is no parking space near the hotel or within the hotel.Room was not properly cleaned. Breakfast was good. Maintenance person was very helpful.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Trento

grazioso albergo pulito e confortevole

Posted 02-Nov-2014
Pros: tutto
Cons: secondo me niente
ottimo per raggiungere i pulman vicino al mare e alla spiaggia nel centro del villaggio di melliha
3 out of 5
by A verified traveller

Be careful of downgrades

Posted 29-Oct-2014
Excellent food and spa services, but be careful of being downgraded in room selection once you have arrived. Many rooms have no balcony, no window or a window that opens directly onto street (safety?)
4 out of 5
Recommended
for Couples
by A verified travellerfrom Saumur

Hôtel proche de leurs clients

Posted 06-Oct-2014
Pros: Les décors, notre chambre studio bien spacieuse avec un très grand lit. La piscine extérieure était à notre étage
Cons: Nous ne sommes pas très bon en anglais nous aurions aimé que le personnel de l'hôtel du moins qu'à l'acceuil on puisse parler français.
Location: Le quartier est sympa, des restos et des petits magasins le long de la route principale. Les principaux sites à decouvrir sont en bas de la rue
Hôtel acceuillant avec un personnel attentif. L'hôtel se trouve à proximité de restaurants et de sites à visiter tout se fait à pied. Pour se déplacer sur Malte les transports en commun sont peu chers, les pilotes sont trop surs d'eux sur des routes accidentées. Les services de l'hôtel, piscine, spa, restaurant, sont de très bonne qualité. Un bel hôtel à recommander même si la plage est un peu loin.
2 out of 5
by A verified travellerfrom London

Let down from Pergola Hotel

Posted 03-Oct-2014
My fiancé and I booked this hotel by choice for 5 nights. However, when we arrived at reception in Solana we were told that we had been moved to another hotel, Pergola hotel and spa, which was 'the same hotel' a few minutes away. This was due to maintenance work which would have made our room in an unsafe condition to stay in. So they called us a complimentary taxi to take us. I knew from my previous research that it was a different hotel but we thought maybe it would still meet our standards. And for this reason I will leave the same review for Solana because it is 'the same hotel'!! Welcome to Pergola...the receptionist was very friendly and welcoming, and knew how to do her job. The room space at Pergola was very ample with a lounge and kitchen area as well as a separate bedroom. The twin beds had been put alongside each other to make a double (I specifically requested a double), and one of the beds had a dip and made a noise everytime you sat on it. Fine, we could make do. My fiancé came back to the room after a day out in Melleiha and I saw him stomping about in the corners of the room...trying to squash the ants which were also staying with us. I went into the kitchen at one point and a cockroach ran across the work surface. That was enough for us. I went to reception at Pergola to complain and a different receptionist was there. In short we were told that it is normal to have bugs at this time of the year and in this climate.
4 out of 5
Recommended
by p@jbelperfrom belper

great location

Posted 17-Sep-2014 on Hotels.com
we stayed here at the start of sep the staff were very helpful and polite the location great, breakfast was good apart from the lack of tea cups we often had to wait . the room was comfortable for two but it has beds for four and the balcony could not take four . but only very minor issues all in all a very enjoyable stay
4 out of 5
Recommended
by fintravellersfrom Helsinki

Clean and center location in Mellieha district

Posted 11-Sep-2014 on Hotels.com
The hotel was nice and clean. The breakfast was good with several choices of how to fill a belly. The basic things worked like a charm - no complains there. E.g. we got some breakfast packages with us when we left for early flight and the transportation was arranged without any obstacles. The hotel has many restaurants and we only tested the one that offers pizzas. The food wasn't that good but at least there was plenty of it. One bummer that we don't like that much with this kind of hotels is that you only get WiFi to your room, if you pay some extra charge and that is not from 2014. Even the cheap guest houses can offer this basic service. When possible, we always take our business to the ones with free wifi in the rooms. But overall, we were quite satisfied with this hotel.
3 out of 5
Recommended
by Sebastian Bfrom Gothenburg

Friendly and clean

Posted 30-Aug-2014 on Hotels.com
The best part of this hotel is undoubtedly the very friendly and helpful staff. Rooms are clean although my mattress was slopy from heavy use. We had breakfast included in our stay and it is in dire need of an update. Tasteless and boring. Evening buffets are best avoided, same thing here; tasteless and boring. Our booking from Hotels.com stated "free hi-speed wifi" in our room. There was no such thing. First there was a cost to use internet in our room (yes this in 2014), secondly it never worked anyway. There is free wifi in the reception area, however because of the other restrictions people gather here making the connection unusable. We had better connection on the ferry to Gozo. I really have to say that this part was a big let-down for our whole stay. Without the ever so friendly staff I would not be so happy.
2 out of 5
Recommended
for Families
by Morten Christoffersenfrom Denmark

We had a very bad expirence.

Posted 20-Aug-2014 on Hotels.com
We arrived around 11pm, and got shown to our rooms. Our booking was 2 rooms, we had called them 2 times before arrival with questions and both times we asked rooms to be next to each other or nearby. We end up with two rooms quite a walk from each other. same floor though. We also made a booking with deluxe studio rooms, where the description tells us with either garden or sea view. One of the rooms had a wall as view. (What a terrible balcony) and a broken AC. Next day we went to talk about what happened. And they would fix AC (soon) later the night we got back home, the fix they made was a transportable AC, so we could not lock the door, because there was tube that had to go outside. Not very comforting. Another day gone by and we got offered another room, even further away from the other room. The new room had a balcony to the road (Dont ever get that, what a noise!!) The entire holiday have been quite annoying because of so many problems. NOT RECOMMENDED.