Ratings based on 22 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
100% of guests recommend
4.2 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveller from Manchester

All round great hotel

Posted 08-Jun-2015
Pros: Location, clean and child-freindly
Cons: The entertainment could have been better, but the variety was good
Location: Great location for the beach. Lots of lovely restaurants nearby
The location is perfect, about 4 minutes from the beach. The staff throughout the hotel were friendly and helpful. Great pool, snack bar and entertainment. The rooms were modern, refurbished recently by the look of them, and spotlessly clean. This is a great hotel that we will definitely use again.
5 out of 5
Recommended
for Everyone
by A verified traveller from London, England

Lovely and underrated hotel 2 mins from the beach

Posted 17-May-2015
We chose Puerto Azul as it was recommended by a friend. I have probably wouldn't have chosen it otherwise because the photos online don't do it justice. The hotel rooms are apartment- style suites (without a kitchen) and are lovely, having been recently refurbished. The reception and restaurant areas are a little dated but are due to be refurbished soon also. The food in the hotel is suprisingly good, and despite being quite fussy eaters, we enjoyed breakfast and dinner each day. The staff are also fantastic in this hotel, I don't think I have come across friendlier staff on any other holiday. I would definitely recommend this hotel which I thought was an absolute bargain.
5 out of 5
Recommended
for Everyone
by A verified traveller from West Sussex

Clean, smart, friendly hotel with great facilities

Posted 20-Sep-2014
We found the hotel to be smart, clean, friendly and with good facilities. The food was very good, lots of choice. We had no problem getting sun beds around the pool area, and the clean, sandy beach was only a few minutes away, with the Port a few minutes further along the beach. There are plenty of places to visit nearby and some excellent excursions available. We went on an Island Tour, a visit to Palma, and a trip to the Caves of Drach with No Frills company, and they were all very good value, interesting and informative with very good guides. The hotel staff were outstanding in their professionalism and helpfulness. While we were there, a guest developed a significant health problem and the staff were exceptionally supportive, going out of their way to provide whatever was required for the duration of the guest's stay. The evening entertainment varied in quality, ranging from very mediocre to extremely good - generally speaking the entertainers brought in were very good. Overall, I can't speak highly enough of the Puerto Azul Hotel and from my own experience have no hesitation in recommending it.
5 out of 5
Recommended
for Everyone
by A verified traveller from East Midlands

Great hotel, great location

Posted 14-Sep-2014
Pros: Reception staff were excellent and the choice of food was great.
Cons: Cleanliness could be improved at the hotel and noise level of garden staff and cleaning staff before 8am could be lessened somewhat!
Location: Great location for all restaurants and bars - but set back so nicely quiet.
Great suites and good choice of food available at this hotel. Set back from the main strip but only a few minutes walk to the main restaurants and bars. Great facilities for storage of bikes.
4 out of 5
Recommended
for Everyone
by A verified traveller

Overall very good

Posted 09-Sep-2014
Only let down was the mattresses which were uncomfortable.
4 out of 5
Recommended
for Families
by A verified traveller from Harrogate

Nice hotel, good facikities

Posted 22-Jul-2014
Pros: Reception, room, pool area, clean, friendly staff.
Cons: Food and kids outdoor area bit tatty, and shops
Location: Located a couple streets back from the beach, so away from the noise, but only a five min walk to beach, town sq
Lovely clean hotel, rooms recent refurbished pleasing. Our room at front of hotel overbreceptiin so some disturbance in night earlyvam when transfers arrive and depart, otherwise quiet street. Lovely pool but still cold in July, tho the beach better option for toddler. Food was satisfactory, good choice, but certainly not the best I have eaten.
4 out of 5
Recommended
for Families
by Eva

bra

Posted 28-Apr-2014 on Hotels
Bra vistelse, mycket fint hotell, bra service. Bra frukost. Dålig kvällsmat - alla klagade, inga kryddor
3 out of 5
Recommended
by A verified traveller

Underhållning / Maten

Posted 05-Aug-2013 on Hotels
Vill du ha balkong mot pool-området, tänk på att kvällens underhållning sker där och de håller på sent. Inget för den som vill lägga sig tidigt eller ha en egen lugn middag på balkongen. / Hotellgästerna är till största delen engelsemän och maten är anpassad till dem - mycket friterat och lite grönsaker.
4 out of 5
Recommended
for Families
by Jessica from Mallorca Porto Pollensa

Fantastisk service i receptionen

Posted 14-Jul-2013 on Hotels
Vi är mycket nöjda med de två nätterna som vi vistades på hotellet. De hjälpte oss med extra säng direkt då vi har två långa barn och den ena inte kunde ligga i utdragssängen under soffan. Personalen i receptionen var mycket tillmötesgående vid frågor och service. Maten var ok.
4 out of 5
Recommended
for Families
by Josefin from Sweden

Posted 15-May-2013 on Hotels
Bra hotell med fint poolområde! Trevlig och hjälpsam personal. Det enda negativa var att maten inte alla dagar höll samma klass. Kan annars varmt rekommendera hotellet som har ett perfekt läge!