Ratings based on 172 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from London

Long Weekend

Posted 18-Aug-2014
Pros: Breakfast was great!!
Cons: Change the bedroom carpet in room 117!
Location: Get a cab to the old town, its beautilful, great restaurants and really lovely!
We went to Mallorca for a long weekend, the hotel reception, public areas were clean and looked new. I was really sad to see on day one that at 8am every single sund bed had a towel on it, seriously whats wrong with people?! However at 10am the wonderful life guard arrived and removed every towel that had been put on a bed so people that were actually at the pool could lie down, she was great! Breakfast was really very good, great offering of just about everything you could think of, pool side drinks also good. The street outside was noisy at night with people who had too much to drink, but on the whole the hotel was perfect for a long weekend. Bedroom carpet is the only negative point, it was in poor condition and not hoovered cleaned behind the doors, dirt clearly visible.
4 out of 5
Recommended
for Everyone
by A verified traveller from f

Mixed bag

Posted 17-Aug-2014
The location was superb, 15 min drive from the airport, right in the seafront, bars and restaurants a few years away and a great view of the port from the pool terrace. Can't fault the staff; helpful, polite, cheerful and couldn't do enough for you. The room (classic room with city view) was larger than expected and the bed was unbelievably confortable but the 'city view' was the back of a run down apartment block, at road height on a very, VERY noisy road (banging and shouting at 3am) and a spiked railing. Not a 'view' at all and we had to keep the curtains closed most of the stay so as to stop people staring in to the room. We found an ear plug under the bed on the first night and The mini bar was also not fully stocked on arrival which worried us that we would be charged for something we hadn't taken but this didn't happen thankfully. I would go back but I would opt for a sea view and pay the extra.
4 out of 5
Recommended
for Everyone
by A verified traveller from england

Very nice and modern hotel

Posted 15-Aug-2014
Overall an very good hotel,would definitely stay there again, loved every minute of my stay
4 out of 5
by A verified traveller

Comfortable Hotel

Posted 31-Jul-2014
Cons: More sunbeds and parasols!
Location: Try The Boathouse Restaurant. Food is good, service is a little hit and miss but it's the best for location in the area - adjacent to the marina.
Good hotel with lovely modern reception. Our room was one of the rooms yet to be refurbished, whilst it was clean, I would describe the room as 'tired'. The newly refurbished rooms are very attractive, i had a sneaky look in one whilst the door was open. The big downside to this hotel is that there are not enough sunbeds or parasols for the size of the hotel. It did cause much irritation to a lot of guests. We were on our sunbeds from 07.30 and were shocked to find that sunbeds are reserved with towels before 7am! If you want to book a hotel purely to sunbathe and use the swimming pool you may want to consider staying elsewhere.
5 out of 5
Recommended
for Everyone
by A verified traveller from Hertfordshire

Lovely location, beautiful view.

Posted 25-Jul-2014
Pros: The breakfast was brilliant and all the staff very helpful.
Cons: Of course the sunbeds situation!. We couldn't be bothered to get into the mentality of bed saving. They could do with a few extra sunbeds.
Location: Lovely location a nice walk around the bay to the town and a good bit of exercise. Close to everything Taxis wait outside and bus close by.
We stayed for 7 days and found the staff to be really helpful in all areas Lovely walk into town, a really good holiday.
4 out of 5
Recommended
for Everyone
by A verified traveller from Arundel

Lovely room shame about the view

Posted 17-Jul-2014
Pros: Staff
Cons: Land at the back needs attention
Location: Great for food and access to Palma centre Next to yacht marina which was lovely
The hotel was situated at the heart of Palma's yacht front and had excellent access to lovely restaurants The facilities were ok but the pool and beds by it were totally inadequate for the numbers staying in the hotel The spa was excellent and the hotel staff were friendly and very efficient Food was also superb The biggest disappointment was the view from our room We were located at the back and overlooked a derelict area with run down buildings and a series of bins for rubbish which were constantly in use Hardly what you come to Palma to see
5 out of 5
Recommended
for Everyone
by A verified traveller from Manchester

Good location:10 minute walk into centre of Palma

Posted 15-Jul-2014
Pros: See above: Location, clean, excellent breakfast
Cons: More sun beds in pool area.Canopies on room balcony - sun can make it too hot Happy Hour 5-6 pm so customers can relax with a drink in pool area
Location: Excellent location for Palma centre and beach - either Illeatas (by bus) or Palma 15-20 minute walk. Lots of restaurants and shops nearby
Really good location for centre of Palma, overlooking the harbour with Palma Cathedral view. Catch the bus to Illetas beach from round the corner of hotel - 3 Euros return. Catch the bus to / from airport to hotel, 5 mins from the hotel. Because of good location of hotel all buses run past on the main road. Staff were very helpful and accommodating. Read that breakfasts were good - and they certainly lived up to expectation and food was constantly replenished. Pool area is lovely with fab views over Palma bay - only problem was that sun beds were taken very early in the morning. Perhaps they could provide more sun beds if they moved some of the outside tables away after breakfast - because they are not serving lunches? Would definitely recommend this hotel. Good base and ticks all the boxes for a good value weekend or 4-5 days break for every age
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Hotel overlooking Marina

Posted 15-Jul-2014
Fantastic for a long weekend away. Room really clean, all staff happy and helpful. Breakfast a definite must as there is something for everyone.
5 out of 5
Recommended
for Everyone
by A verified traveller from united kingdom

Perfect Location

Posted 14-Jul-2014
Pros: Customer service, breakfast, and room with a sea view.
Cons: Beds reserved by the pool from early morning. This shouldn't be allowed & unless the bed is occupied the towels should be removed, same at lunch time.
Location: Great location, lots to do in the nearby town,
Excellent hotel for a short break, perfect location over looking the harbour, and 20 minute walk into the town. All staff were extremely helpfull at all times, nothing was too much trouble. If you can afford to upgrade to a room with a sea view then I think you will have a more enjoyable stay and obviously a better room. Breakfast is outstanding I don't think you could ask for better. We had a wonder full few days.
5 out of 5
Recommended
for Everyone
by A verified traveller from warwick

Location excellent

Posted 13-Jul-2014
Was wife's 70 th birthday and we were upgraded to side sea view Also we were gifted bottle of champagne delivered to the room A very nice touch and we were very grateful for this