Ratings based on 14 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
100% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 02-Nov-2012 on Hotels.com
The staff was horrible. Totally dismissive. The location is so far from anything it's an annoyance to leave. The buffet that is supposedly included has a poor selection, and because I finished after it ended I had to pay for it. And not worth the money.
2 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 01-Jul-2012 on Hotels.com
4 out of 5
Recommended
for Everyone
by Brian from Hertford, UK

Nice hotel to relax at in the off season.

Posted 30-Jan-2012
Pros: Proximity to the south west of the island for assessing areas to emigrate to.
Cons: On your own it is a hotel with nothing to do unless you are there for tennis.
Location: Dead but oh so peaceful
Staff were pleasanr, especially the evening meal restaurant staff. Hotel isolated but if you are driving then the island is all close by. The lower garden needs a lot of attention, not even pleasant to stroll down through. Peguera is a long walk away but is a pretty glum place. Hotel very quiet when I visited in Jan 2012, I would expect it to be a lot busier as the season arrives. Lack of TV channels for UK interest, news, news and more news.
3 out of 5
Recommended
by A verified traveller from USA

Galatzo Visit

Posted 31-Oct-2011
Location: Santa Ponsa, Paguera, Palma Nova, and Palma were all nice areas.
Great room, very clean and the resort has beautiful surroundings. Unfortunately the restaurants all closed the day we arrived or the following day and we were left with little choices but to leave via taxi to a surrounding city for afternoon and evening meals. Wish the hotel would have been up front about that and let us know that during our stay there would be no food choices. They waited until we were looking for places to eat on the resort to mention that. Would have only taken a quick email especially since we were booked there for 5 days with kids and had booked 6 weeks in advance of our stay. Would not recommend the hotel based on that.
5 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 06-Oct-2011 on Hotels.com
4 out of 5
Recommended
by A verified traveller from Cheshire

Very plesant

Posted 03-Sep-2011 on Hotels.com
Hotel quite isolated from activities, about a two mile walk alonga lit path, not a pretty walk. Taxis are always available and the hotel has a regular shuttle service. Would stay ther4 again out of school holidays!
5 out of 5
Recommended
by A verified traveller from NY

Galatzo Hotel

Posted 02-Sep-2011 on Hotels.com
The Galatzo Hotel was a wonderful stay. We were given a beautiful room with ocean view on the 7th floor and it was perfect. The hotel is located outside of Paguera (small town) and they offered shuttle service but we walked into town a 20 min stroll. Hotel was quiet, private and very pretty. Staff were very nice and accommodating to our requests. Our flight was late afternoon so after checkout they held our bags and we got to use the pool and shower services in the spa complementary. The Halfboard deal was great, the breakfast and dinner offer was very good and great selection. Beautiful views. I went with a friend but would be great for family or couples trips very private. Gym was great too. Wine and Sangria great.
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 18-Jul-2011 on Hotels.com
5 out of 5
Recommended
for Couples
by A verified traveller from Wellington

Great outdoors, great pool, not so great room

Posted 03-Jul-2011
You go there because of the fantastic outside facilities: spacious garden-like grounds, various pools, chillout areas, andgreat views of the coastline. The room, even though it had seaview, left much to be desired: the bed was too narrow and the room had stains. Despite their inability to provide clean glasses for orange juice we recommend the breakfast buffet as it offered an excellent range of options and good quality food. The omelettes and crepes need a heating plate.
5 out of 5
Recommended
by A verified traveller from uk

galatzo mallorcia

Posted 10-May-2011 on Hotels.com
From walking into the hotel to leaving we were treated like kings. We were celebrating our 40th Wedding anniversary, we honeymooned in a hotel in C'an Pastilla but decided that a quieter location would be better. We found the most idyllic location here at the Galaxo Hotel. The staff could not do enough to make our short stay most enjoyable.Nothing was to much trouble. The gardens were beautifully kept and the views were amazing looking over the Mediterranean Sea. The breakfast buffet was delightful, so was the evening buffet, with so much choice and as much as you wanted. A truly wonderful experience.