Property grounds
Check availability

Reviews of Iberostar Ciudad Blanca Alcudia Apartamentos

3.5 out of 5
Iberostar Ciudad Blanca Alcudia Apartamentos
Juan Carlos I, 43, Alcudia, Balearic Islands

Reviews

8.4

Very good

Rating 10 - Excellent. 65 out of 167 reviews" "
Rating 8 - Good. 80 out of 167 reviews" "
Rating 6 - Okay. 15 out of 167 reviews" "
Rating 4 - Poor. 6 out of 167 reviews" "
Rating 2 - Terrible. 1 out of 167 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff. Very clean. Rooms need updating.
Stayed 12 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was excellent, facilities were great and the staff were amazing
Stayed 10 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, sincere staff and evening entertainment good fun. Delicious food that was good value for money
Stayed 7 nights in Jun 2019

6/10 Okay

Verified traveller

Stayed 7 nights in Jun 2019

10/10 Excellent

Ivor, yeovil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay
A great hotel on the beach with excellent kids pool and club will defo be back again
Stayed 7 nights in Oct 2018

10/10 Excellent

Anthony

Fantastic hotel
Great place, we stayed in apartment and were half board. Food was good with plenty to choose from. Hotel is right on the beach with shops, bars and restaurants just outside the hotel. There are 3 pools - one quiet, one for kids and main pool with entertainment, so take your pick! Maid service every day, they even wash up for you! HB and had bottles of water in room every day. Hotel is great for couples and families. This is our 3rd time at this hotel and we would definitely go back again!
Stayed 4 nights in Sep 2018

8/10 Good

Dave, Hampshire, UK

Liked: Cleanliness, staff & service
Great hotel but rooms need updating.
A great hotel for families, with great facilities, good entertainment and the best food I've had in an All Inclusive hotel. Also great location right on one of the best beaches in Europe and staff are very friendly. The only issue with the Hotel is that the rooms are very dated. Furniture belongs in the 90s and kitchen area has limited facilities. Rooms are a great size though. If you stay ensure you visit the Epcot Bar down the road, with very friendly staff and good value.
Stayed 10 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were great - the hotel was fantastic. Rooms clean and very spacious. Food was amazing. This was our first family holiday with the kids and I am so glad we went here. Highly recommend!
Stayed 10 nights in Aug 2018

8/10 Good

George, Toronto, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The best feature is the location on the beach, and the beach is excellent - fine white sand, clear water with almost no waves (being in a gulf). The staff was friendly and helpful, but the information provided was not always complete - e.g. I purchased the dinner package but nobody mentioned that it does NOT include the self-serve drinks in the buffet area, so I ended up in a very unpleasant situation with the waiting staff... had to buy a separate dinner drinks package... Also, the description on the site is not quite accurate - the so-called beach bar, chairs and umbrellas are inside the resort property, not really on the beach. If you want to be on the sand that's a public beach, and 2 chairs and an umbrella will cost you 13 euros per day (we preferred to buy 2 umbrellas for 10 euros each and give them away to a family with children when we left). Also, "snorkeling nearby" means that the place to book a snorkeling trip is nearby - the shallow, sandy waters are not enticing for marine life, nothing to see underwater in walking distance. The entertainment was OK, nothing to write home about but not bad either.
Stayed 8 nights in Aug 2018

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel, close to the beach
A fantastic hotel. Excellent onsite staff and entertainment for children and adults. Swimming pools suited us down to the ground and with the beach right outside the hotel it couldn't be better placed. Alcudia is a great resort well suited to families. We had breakfast included which was lovely and upgraded to ll inclusive for 2 days at the end which gave us drinks, lunch and dinner which were also really good. We ate out most nights and there is a really good choice of restaurants nearby. Hoping to return next year.
Stayed 11 nights in Jul 2018

8/10 Good

alex, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The team make the stay
The team that have been there for years are a real credit to the hotel . Paulino and Isabel in the restaurant remember everything about us each year we stay and that includes our beverage and food preferences - what a way to make someone feel special . The hotel is perfectly located for the beach and has everything you can need for a family holiday . Always a favourite with us ! Thanks Iberostar
Stayed 14 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
rooms were basic but large and very clean, staff was super friendly and nice. breakfast buffet was amazing. great location right on the beach, beach was great for kids.
Stayed 7 nights in Jul 2018

10/10 Excellent

Olimkhon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2018

6/10 Okay

Alvin, Cornwall

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice apartment with poor kitchen facilities
One saucepan, no kettle, grill, microwave, even draining board. Clearly not meant for any real cooking. Noise from corridor kept us awake. Very friendly place good for families. Near the beach. Staff very pleasant.
Stayed 3 nights in May 2018

8/10 Good

Tony, Iberostar Ciudad Blanca, Alcudia, Majorca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for families
Room was tired, but spacious, clean and comfortable. The staff couldn't have worked harder. The breakfast and dinner buffet was the best I've ever had in Spain. Very fresh, very imaginative and the quality and variety was more than you could ever wish for. The swimming pools were perfect for both young children and adults alike. I would definitely return to an Iberostar hotel in the hope that it would be as good as this one which surely sets the company standard.
Stayed 10 nights in Aug 2017

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel staff were amazing
Stayed 14 nights in Aug 2017

8/10 Good

katy, yeovil, somerset

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Close to beach
We chose this hotel primarily for its location by the beach. It's a 30 second walk from the outer boundary of the hotel grounds, so ideal if you want to spend a lot of time there. The hotel pools were great, the only downsides being that the hotel doesn't enforce their own rule about not reserving sunbeds (so even by 8.30/9 when coming down to sit by the pool, there are very few available sunbeds) and that there is no outside supervision of the children's pool, meaning that when groups of older children decide to mess around on the slides and push the younger children out of the way, it's very hard to intervene as you don't necessarily speak the same language as the children in question. The food in the beach restaurant was lovely, we only tried it in the evenings though so can't vouch for the daytime menu. We booked a standard room/apartment, which had two beds in the bedroom and two sofa beds in the living room. We put the children in the bedroom so we could use the rest of the apartment once they were in bed but be warned, the sofa beds are VERY uncomfortable and we certainly couldn't have slept on them for a second week. Apartment was very clean and daily housekeeping was great, having had a villa for previous holidays with only a single clean. The staff were all very friendly but the reception was very busy all the time, with a constant stream of check-in/check-out which was frustrating if you were trying to do something simple like hire towels for the pool.
View from our apartment
Pool and restaurant behind
Stayed 7 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Jul 2017

8/10 Good

sue, northants, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The hotel did not enforce their own policy of not allowing guests to place beach towels on the sunbeds - people were getting up at stupid o clock to 'reserve' a sun bed and unfortunately I had to start doing that too otherwise myself and my elderly mother would never have got one! It was ridiculous! People were reserving sunbeds and then disappearing for most of the day without ever sitting on them! Extremely frustrating and having to get up at 7am every morning to play the game was not how I wanted to spend my holiday! The food was lovely but the dining area was soooo busy and frantic - extremely noisy. The staff did not help as they were dashing about and shouting over the heads of guests. I understand that it was a busy time but I always felt pressured either to eat quickly in order to get a sunbed or get a chair for the evening's entertainment. But the hotel is in a superb location - we have been before but at a quieter time and the staff, when you have a problem, are eager to get it resolved.
Stayed 7 nights in May 2017

8/10 Good

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in great location
Very pleased with our choice. We stayed on a room only basis in one of the apartments. The room with kitchenette was spacious but fairly basic. The pool area was spacious and clean with plenty of sun loungers. The location is perfect. 30 second walk to the beach, supermarkets everywhere and it's only a 15-20 walk into the main town centre.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Excellent location but in need of update
The hotel is facing the white sands of Alcudia beach and this is the most important thing for me. The apartment is spacious and the staff was friendly and helpful. The pool area was very pleasant, but the sea just in front beats it.

10/10 Excellent

alex, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel with a great location
Having just returned from Cuidad Blanca, the hotel has been updated since our last visit three years ago and the facilities overall are great . The most impressive part for my family was that certain members of the team - Paulino who has worked there 22 years ,remembered us from three years ago and remembered our beverage preferences . I find that exceptionally impressive considering the amount of people he comes across each day and he helped make my mothers birthday very memorable. The staff really make this hotel. Thank you Paulino for a great stay.

8/10 Good

Mith, G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the kids, a walk away to the beach
We stayed here for 4 nights and didn't want to leave. The hotel had great facilities for children throughout the day. The boys loved the kids pool areas and slides and the beach which was a 5 minute walk away through the resort. The food was fab throughout the day. There are lots of places to eat outside the hotel if you ever needed more choice. A great place to eat paella just next to spar. The rooms were ok but make sure you request a ground floor or pay the little extra for the upgrade it really makes the difference with pushchairs. Thanks Toni for looking after us on arrival!. Overall, if you want a great family holiday catering for kids then I would recommend this hotel.

10/10 Excellent

Liam, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing family hotel
First time all inclusive with our 4 month old and 2 year old. For the 10 days what made the holiday so great was the staff. From check in, to room service, to restaurant and bars to kids club they are all fantastic. Laura and Artur especially made our staff extra special with some of the best service I have ever received. If you have a young family and looking for a perfect stay with great food, facilities and staff I can't recommend this hotel enough. Short walk to the port which is well worth a visit. We will be returning.

8/10 Good

Wai, England

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly atmosphere
Hotel is based right on a lovely, large sandy beach which is very safe for young children. We had a brilliant 10 nights, despite a few rainy days. The hotel staff are very friendly and the food is brilliant with plenty to choose from and very tasty. My kids never got bored of going to the pool or beach so we didn't really explore anywhere besides the local market, which was larger than I expected. The aquaerobics kept us exercised and entertained! The mini and maxi club was well run and the kids entertainment team were excellent. Excellent holiday which I would gladly recommend.

8/10 Good

Ramaz B.

Liked: Cleanliness, staff & service, room comfort
Great Family trip
It is a very good hotel and service was pretty good. Especially there was a very helpful employee (If I recall it right: Jacky - english and german speaking lady) at the reception working from June 27 till July 6... while we were there. Other employees were helpful too. There were some issues with the internet ...available initially Wi-Fi in the lobby only for 30 min per day and then I decided to purchase/buy one-week internet Wi-Fi access and paid as I recall 20 Euro at the hotel desk. I believe there should be at least 1 hour free internet or free Wi-fi in the lobby for a longer time since it is a relatively expensive hotel and customers may have a bit more comfort with free Wi-Fi. In general we all four liked the hotel and staff. Kind Regards, Ramaz Beridze

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

milano, london

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
horrible staff
hotel pool meal and everything atound was perfect just staff was note rude but was feeling are not happy we are there but tourist bring there money whose are important for hotel economy etc..just this was problem hotel super maybe best will be if will be there just foreingh staff...

10/10 Excellent

vivienne, Wicklow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful friendly hotel
Wonderful friendly staff from reception to the entertainment team to the staff in the restaurant I couldn't fault them. Our room was fine. Had to ask for pillows, there was no kettle (which I would have expected) just one large saucepan and the fridge didn't fit properly in the space but these were only minor complaints and had little impact on our stay. Our children had a fantastic time and the mini and maxi clubs were excellent. Really enjoyed the evening entertainment and the food was outstanding. Everything you need for a family break. Would definately return

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for toddlers
Kids pool & proximity to the beach make this a winner.

10/10 Excellent

Victoria, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Iberostar Ciudad Blanca stay 24/05/15 to 31/05/15
Iberostar is a great hotel in a great location. Paid a little more to change rooms as the one we were assigned was a little small with a steep winding staircase, not suitable for our children. Have stayed several times before, will go back again.

10/10 Excellent

karen, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, facilities and staff
i could not fault this hotel at all. We had beautiful rooms, great food, welcoming staff. maria from reception was particularly helpful.On arrival we had wine, fruits, chocolates left for us and the apartments were first class.Highly recommend.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good family hotel on the beach
We were staying with a 13 and 11 year old. Had a one bedroom apartment for 4. One double bed and 2 sofa beds in the living area plenty of space for us all. We were AI so didn't use cooking facilities however fridge was useful to keep drinks cold. Nice pool area with 2 pools. Access to 7km long beach which was soft white sand and clear sea. Lots of activities on beach for older children including wind surfing and sailing. Abundance of food at all times of the day in restaurant, you could also pop off the beach and have lunch and afternoon cakes etc in the bar restaurant. Staff were brilliant and very helpful. Did not like Alcudia itself however would recommend a trip to the old town, 30 min walk or 5 euro taxi ride, market days are Tuesday and Friday and there are plenty of great Tapas bars. Perfect hotel for a week on the beach. Tip you won't need beach/pool towels you can use hotels for a deposit of 10euros which is returned when you leave and you can have fresh towels everyday if you want.

8/10 Good

Verified traveller

Liked: Staff & service
Great good, great service, noisy room
Stayed half-board. Food was excellent and staff are very good. Great beach and pools are great for kids. Only downside was that our room backed on to the road. Loud traffic noise but surprisingly we all slept ok. Rooms were generally very clean but the balcony was in need of a floor clean.

8/10 Good

Hollie, Reading

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Excellent food on HB and very close to nice beach
Good holiday overall, ideal for children as good entertainment throughout day and evening. The food is very impressive, we stayed half board and the choice every evening was excellent. Most of the waiter /waitresses are friendly especially Laura. There are 3 pools which are shallow and perfect for the kids and there is one deep pool. The pool with slides is great for younger kids.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Great location but hotel dated
Pros: near lovely beach, staff really helpful and great for kids of all ages. Cons: Apartment very dated and requires a refurbishment. Also 'Garden view' overlooks a road!

10/10 Excellent

Snowi, Mansfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cracking Hotel
Amazing hotel and service. Lovely food. Great staff.. Only down side for me were the beds to hard.. Other than that perfect hotel..

10/10 Excellent

Kathryn, Huddersfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent family hotel on beach
The hotel was great, choice of food was good and varied on both nights (we only stayed 2 nights). Breakfast also very good with plenty of choice. The childrens pool (which I think must be a new addition due to no photos) was FANTASTIC for our toddler - perfect toddling depth with slides she could easily use on her own, fountains and squirters etc.... and the large pool was also great - gradual depth increase again ideal for children. The beach was lovely and clean. Apartment was nice enough, one bedroomed, nicely decorated, balcony looking out towards the sea over the pool. Not much of a kitchenette (only a fridge and microwave) but then we were half board so didn't matter much to us as didn't eat in at all. Overall fantastic family hotel, would return and recommend.

8/10 Good

Lauren, Bedfordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel! Great for families, especially the pools as they are shallow enough for children, and also the slide area. Staff were friendly and helpful. Only downside is the noise coming from the road outside in the night time, and the maids waking us up at 7:30-8am in morning

10/10 Excellent

cath, wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel on the beach
I had a wonderful time nicest hotel iv stayed in for long time. Can't wait to go back

10/10 Excellent

Mr & Mrs Monks, Ashton Under Lyne , UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service , Fantastic Staff
Just arrived back 23rd May 2014 from a 7 Night stay Quality of service = 5 Star could not do enough for you brilliant Hotel amenities= Great clean & modern rooms "LCD TV`S" , Comfy beds , Excellent restaurant Hotel location = Right next to the long clean beach and best area of Alcudia write on the front .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 10 nights in Oct 2019

8/10 Good

Vadim

Liked: Cleanliness, staff & service, room comfort
Можно рекомендовать.
Отдыхали в отеле с семьей в сентябре.Номера старые, необходим капитальный ремонт. Территория ухоженная, много деревьев, кустарников. Бассейны чистые, неглубокие. Хорошая развлекательная программа для детей, для взрослых по вечерам живая музыка.Завтраки и ужины великолепные, много морепродуктов и сладостей. Не понравилось то, что если берешь только завтраки и ужины, то на ужине все напитки платные.(сок 2.60eur, бокал вина 5.90).Уборка каждый день с заменой полотенец. Взяли обычный номер-апартаменты, но нам дали с видом на море по той же цене.
Stayed 7 nights in Sep 2019

8/10 Good

ANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness
Zentrale Lage. Direkt am Meer. Anlage bietet Abwechslung.
Stayed 13 nights in Aug 2019

10/10 Excellent

Maria, Palma

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Animación para niños un 10!! Trato amable y cordial
Stayed 1 night in Aug 2019