Had to request a change of mattress, vey uncomfortable, metal springs poking through.
Struggled with the full compliment of toweks, we put in the shower what we wanted replacing be we were always one short.
Several items ran out during our stay, the wine we preferred, decaf coffee, ginger ale, on menu but not in stock, etc
Room was dusty in the corners and when we moved the case stand, there was a collection of dust , hair etc