Ratings based on 96 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
99% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveller from london

lovely but dominated by British guests

Posted 01-Aug-2015
Pros: The decor is understated and tasteful , the rooms are scrupulously clean, the staff are attentive. There is a nice spa with good treatments .
Cons: It's just a shame that it is so overwhelming British , it seemed more like Torquay than Spain.
Location: If you want to see or experience anything of the real Majorca you need a car.
I was travelling alone but spending time with friends at a nearby villa. You would need a car to experience anything of the real Spain as the hotel is in a residential suburb and far from old Pollensa. The guests are mostly British, middle aged or elderly unadventourous types who seem happy to stay put . There is a tiny sun terrace which gets far too crowded but that's not the fault of the owners. There is also a lovely shaded terrace with rocking chairs and a huge lounge. The breakfast buffet is excellent. I treated a group of friends to a paella lunch which was also really good .
5 out of 5
Recommended
for Everyone
by A verified traveller

Luxury by the sea

Posted 05-Jul-2015
This hotel has totally changed our mindset never to return to the same location as the world is too large to go back to somewhere we have visited before. The location is perfect, the hotel is beautiful and the every single employee was helpful and friendly. We can't wait to return!
5 out of 5
Recommended
for Everyone
by A verified traveller from Cheshire

Beautiful location -

Posted 05-Jul-2015
Fantastic welcome to this lovely hotel, a 15 minute pleasant walk from the main port area with loads of good restaurants and bars. Good pool area and no problem with sunbeds either here or by the beach. Fantastic breakfast and plenty of options for those with allergies. All in all a fabulous hotel and I can't wait to go back.
4 out of 5
Recommended
for Everyone
by A verified traveller

Quiet hotel with beautiful views

Posted 29-Jun-2015
Pros: The area, the lounge, the bar and the restaurant.
Cons: If blackout curtains were provided and the air conditioning was upgraded this would be a lovely place to visit.
Location: The pine walk, which passes the hotel is pleasant Cala San Vincente is a short car journey Inca - a monastery an hour away is tranquil
The hotel is very pleasant with a dining area outside overlooking the bay, which is very tranquil. There is also a very nice 'gin bar' next to the restaurant which served drinks and cocktails. As the hotel is at the far end of the pine walk the area is not too noisy or built up and is perfect for a relaxing holiday. However, the pool area is very small with a limited number of sunshades which are taken very quickly in the mornings. Because we went out each morning, we found that it was difficult to find a shady area to sit in the afternoon. The rooms were pleasantly furnished, but the air conditioning unit was not very powerful and the curtains did not block out the street lights or the sun in the morning. As a result, sleep was difficult as we were too hot and the room was too bright. The staff were pleasant and helpful and the lady who serves the eggs at breakfast is lovely, helpful and very friendly to everyone.
5 out of 5
Recommended
for Everyone
by A verified traveller from Barcelona

Hotel muy bonito en una situación maravillosa

Posted 14-Jun-2015
Pros: La situación y lo bien cuidado que está todo. Está recién reformado.
Location: Ubicación maravillosa. Ideal para hacer paseos. El hotel tiene una embarcación para los clientes. Buenísima idea!
Pedimos habitación con vistas al mar y además nos la dieron con terraza. Coincidió que era mi aniversario y nos obsequiaron con una botella de cava y una bandeja de frutas que nos dejaron en la habitación por sorpresa. Un detalle muy bonito. Lo mejor de la estancia fueron los desayunos en la terraza junto al mar con el agua muy transparente y viendo la bahía de Pollensa.
5 out of 5
Recommended
for Couples
by A verified traveller from Baden-Württemberg

Schön gelegen direkt am Meer

Posted 12-Jun-2015
Pros: Sehr gutes Bett mit besten Matratzen
Cons: Der Barbetrieb dürfte, vor allem abends, besser sein. Getränkekarte wäre schön. Abends meistens Lifemusik, Sollte ab und zu Pause sein
Location: Strand- und Bergnähe, Baden, wandern, Hotelstrand für Familien mit kleinen Kindern nicht optimal
Schönes ruhiges Strandhotel, sehr freundliches Personal, schön renovierte und sehr geschmackvoll eingerichtete Zimmer. Frühstück sehr gut in Auswahl und Qualität. Traumhafte Frühstücksterrasse direkt am Meer
5 out of 5
Recommended
for Everyone
by A verified traveller from leeds

Lovely location,this was our 5th visit.

Posted 05-Jun-2015
Pros: Location,friendly staff, and good accomadation.nice to have English chanels on the TV.
Cons: More English chanels on tv
Location: Near to the pine walk,small beaches near by but better beaches the other side of the resort.
Travelled with our 4y grandson.he loved swimming in the indoor pool,as the outside one was a bit cold in late May.
5 out of 5
Recommended
for Couples
by A verified traveller from Scotland

A large Hotel with the personal touch

Posted 04-Jun-2015
Pros: A classic beach hotel with wonderful setting and views, enhanced by a charming and efficient staff and management
Cons: The swimming with steps off the end of the jetty. A slightly more varied and larger Dinner menu. A more comprehensive wine list
Location: For a quiet week ( except for weddings -2 in two days during our stay) the location and ambience is hard to beat!
We enjoyed a very relaxing week 27/05 to 03/06. Weather was fantastic with sun all day. While we enjoyed a daily swim in the sea, we found it a bit shallow in the area adjacent to the Hotel. We would have preferred a deep sea option
5 out of 5
Recommended
for Everyone
by A verified traveller from Bath

Great hotel in a lovely location

Posted 01-Jun-2015
Terrific short break. Will definitely return. Great hotel, good service and lovely resort.
4 out of 5
Recommended
for Couples
by A verified traveller from Waalwijk

Goed serviceminded hotel in prettige omgeving

Posted 28-May-2015
Pros: Optredens 's avonds; zeer goede omgangsvormen van het personeel en de netheid.
Location: zie hiervoor
In Porto Pollenca zijn veel goede en kleine restaurants alwaar tegen een redelijke prijs heerlijk gegeten kan worden. Het goedkope busvervoer stelt je in staat veel van het eiland Mallorca te zien. In combinatie met het hotel Illa d' Or is dit een goede vakantie geweest.