Double Room, Balcony, Sea View | Beach/ocean view
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Reviews of Hotel Illa D'Or

4.5 out of 5
Hotel Illa D'Or
Passeig de Colon, 265, Port de Pollenca, Pollensa, Mallorca

Reviews

9.6

Exceptional

Rating 10 - Excellent. 413 out of 548 reviews" "
Rating 8 - Good. 114 out of 548 reviews" "
Rating 6 - Okay. 16 out of 548 reviews" "
Rating 4 - Poor. 3 out of 548 reviews" "
Rating 2 - Terrible. 2 out of 548 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and lovely place to stay. Just two minor gripes - 1. only option to eat after 1830 is in the fine dining restaurant, which isn’t really suitable for families 2. Sofa bed in the apartments could do with upgrading (my back’s not in a good way). Wouldn’t stop us going back though as the hotel is a lovely relaxing place to spend your time and well positioned for a short walk to the restaurants at the port, whilst being far enough away to be isolated from the hustle, bustle and noise.
Stayed 5 nights in Apr 2024
Response from Hipólito Orejuela Subdirección Hotel Illa d'Or. on 10 Apr 2024
Dear Paul,Thank you very much for the kind review!! We are delighted to read that you had a great time at Illa d'Or even though your back is somewhat sore, we will take your opinion into consideration. Thank you again for choosing to stay with us, and we look forward to welcoming you back.Sincerely,

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay. Ordered cycles from company recommended by the hotel . Staff excellent couldn’t do enough for you. Will be staying again.
Stayed 5 nights in Mar 2024
Response from Hipólito Orejuela Subdirección Hotel Illa d'Or. on 6 Apr 2024
Dear Tom,Thank you so much for spending your holiday time with us and for sharing your experience online.We look forward to your next visit!Sincerely,

10/10 Excellent

Jose, North bethesda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place, totally worth the money. Staff are super nice, food options are great, the spa service are excellent.
Stayed 3 nights in Nov 2023
Response from Marc Fluxà Cabrer. Dirección Hotel Illa d'Or. on 14 Nov 2023
Dear Jose;Thank you very much for your time writing us a review.It makes us really happy reading you had a good time and the staff was up to the level.We hope to welcome you again in the future.Yours sincerely.

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel. The views are spectacular, the staff were all so friendly. We were particularly impressed by the buffer breakfast. Best we’ve ever had. Thank you for a wonderful stay and see you next season x
Stayed 1 night in Oct 2023
Response from Marc Fluxà Cabrer. Dirección Hotel Illa d'Or. on 21 Oct 2023
Dear Claire:We want to thank for sharing such a lovely review, we are really happy to read we met your expectations, surely our kitchen staff will be happy to know. about their breakfast.It would be a pleasure to host you again in the future.Yours faithfully,

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Eduardo was efficient and very welcoming at check-in. Breakfast service (tea/coffee) was very slow but the offering and selection was excellent!
Stayed 1 night in Oct 2023
Response from Marina Guasp Truyol. Dirección Hotel Illa D'Or. on 12 Oct 2023
Dear NicolasThank you so much for posting this nice review about your holidays at Hotel Illa d'Or. I will make sure that Eduardo at the front desk recieves your words. Looking foward to welcome you back. Best Wishes,

8/10 Good

Adam James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, have stayed several times, but never get the Expedia Gold Membership VIP offers as stated at the time of booking.
Stayed 7 nights in Oct 2023
Response from Marc Fluxà Cabrer. Dirección Hotel Illa d'Or. on 10 Oct 2023
Dear Mr. James:Thank you very much for writing us a review.We are glad to read you like the hotel and you visited us several times.Please, apologize us regarding the Expedia VIP issue, it's a thing we requested to remove and depending on the booking date, some reservations were'nt included anymore.It would be nice to welcome you back in the future.Yours sincerely.

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Stayed in apartments, couldn't fault it, staff fantastic, BA cancelled flight home staff sorted extra night and courtesy room for later showers etc no issues. Breakfast absolutely superb, omelette lady is a wizard with the eggs. Back soon as we can.
Stayed 5 nights in Oct 2023
Response from Marina Guasp Truyol. Dirección Hotel Illa D'Or. on 9 Oct 2023
Dear Robert Thank you so much for writing this nice review about your stay with us.I am really happy to read that you enjoyed your holidays and above all Matilde's breakfast show cooking.Looking foward to welcome you back. Best Regards,

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel stay
A great location with a very nice hotel and a service-oriented staff to attend to our needs. We really enjoyed Ill D'Or and we'll go back
Stayed 4 nights in Oct 2023
Response from Marc Fluxà Cabrer. Dirección Hotel Illa d'Or. on 1 Nov 2023
Dear James:First of all I want to thank you for sharing your experience with us.It makes us feel proud reading that our staff made you feel well attended.I would a pleasure to host you again in the future.Yours sincerely.

6/10 Okay

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in - the receptionist was disinterested, told us the bare minimum, no upgrade or vip options offered (even though these were advertised on Expedia). No refreshments offered. No help with luggage. No offer to store our golf clubs in the storage room downstairs (until the 2nd or 3rd day when we were coming back from a golf trip). Room - Room on 3rd floor, at the back of the hotel very small - it was the one we’d booked, but having stayed at other luxury accommodation we were still slightly surprised at quite how small it was. No full length hanging space in the wardrobe, no space to store our empty luggage and the bathroom was basically a small shower room. The room was boiling hot when we entered as the air conditioning hadn’t been switched on ready for us. Swimming pools - pool area was clean and tidy and pool was clean and a good temperature, but not enough sun beds for all guests. The sun beds in front of the hotel overlooking the bay are all ‘reserved’ with towels by 8am and the small pool at the side of the hotel doesn’t get any sun until after noon (in September) and gets no air/breeze so is terribly hot. Overall feeling about the hotel is that on the surface it looks beautiful but sadly we were somewhat underwhelmed by it. We have stayed at a number of luxury/boutique hotels and this just missed the mark, which is a shame as I expect that for their ‘regular’ customers they go the extra mile.
Stayed 5 nights in Sep 2023
Response from Marc Fluxà Cabrer. Dirección Hotel Illa d'Or. on 30 Sept 2023
Dear Gillian:First ot all we want to thank you for leaving us a review.We apologize for not meeting your expectations in so many matters.We are sorry the missunderstood with Expedia, you were offered something we do not offer any more, that was explained to them many time ago.I would like to think that the bell boy wasn't available on your check in because normally we offer this service to our guests.Air conditioning is off when the guest is not in the room but it turns on when you introduce the card oin the slot on the wall.We have 3 different sunbeds areas, clearly not enough on your case.Please excuse that the facilities were not sized appropriately for your maximum comfort.Yours sincelery.Marc Fluxà Cabrer.

6/10 Okay

nigel

Liked: Cleanliness, amenities, property conditions & facilities
Location perfect. Quiet lovely views and pine walks. Hotel clean and safe. Room allocated tiny twin, which should have been a double, at back of hotel with view of huge extractor and noisy air con unit. Outside door cleaning cupboard door always open. Didn’t ask to move as only stayed one night. Reception rude and unhelpful on arrival. Eve food on restaurant terrace and breakfast was excellent. Service very good. But bar food and drinks were dreadful. Salads very dry and club sandwich soggy. Cocktail worst I’ve ever had. However the location and view was gorgeous. Hotel ok for a short break but wouldn’t personally stay for longer as the offering is inconsistent. Unfortunately it put me off using the spa.
Stayed 1 night in Sep 2023
Response from Marc Fluxà Cabrer. Dirección Hotel Illa d'Or. on 19 Sept 2023
Dear Nigel:Thank you very much for sharing your experience with us.We really feel sorry to read we weren't able to meet your expectations.The head of every department has been informed about the issues you describe in order to find a reason and avoid this dissapoinment on future guest.Please accept our deepest apologies.Yours sincerely.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always an absolutely fantastic stay at our favourite place!
Stayed 7 nights in Sep 2023
Response from Marina Guasp Truyol. Dirección Hotel Illa D'Or. on 9 Sept 2023
Dear JohnThank you for the time you have taken to write and dedicate us this nice words.We look forward to welcome you back.Yours sincerely,

8/10 Good

Sarah

Stayed 7 nights in Aug 2023
Response from Marc Fluxà Cabrer. Dirección Hotel Illa d'Or. on 30 Sept 2023
Dear Sarah:Thank you very much for rate.Yours sincerely..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located in a quiet area of Pollença, this hotel is highly recommended. Great breakfast and hotel facilities - we can’t wait to return.
Stayed 5 nights in Aug 2023
Response from Marina Guasp Truyol. Dirección Hotel Illa D'Or. on 8 Sept 2023
Dear Guest Thank you for posting such a nice review. We are so glad to know that you enjoyed your stay and that you are already planning to comming back; we will be delighted to welcome you back. Sincerely,

10/10 Excellent

Eva

Stayed 3 nights in Sep 2023
Response from Marc Fluxà Cabrer. Dirección Hotel Illa d'Or. on 30 Sept 2023
Dear Eva;Thank you very much for giving us the best score.Yours sincerely.

10/10 Excellent

Georgina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is directly on the sea.
Stayed 6 nights in Aug 2023
Response from Marina Guasp Truyol. Dirección Hotel Illa D'Or. on 1 Sept 2023
Dear Georgina Thank you so much for posting and score your experience at Hotel Illa d'Or. We are happy to know that you enjoyed your stay. Looking foward to welcome you back.Your Sincerely,

10/10 Excellent

Rachel

Stayed 5 nights in Aug 2023
Response from Marina Guasp Truyol. Dirección Hotel Illa D'Or. on 16 Sept 2023
Dear Rachel;Thank you for posting this 5 stars review, we are really glad to know you enjoyed your stay with us and we are looking foward to welcome you back. Yours Sincerely,

10/10 Excellent

alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023
Response from Marina Guasp Truyol. Dirección Hotel Illa D'Or. on 1 Sept 2023
Dear Alexander Thank you for posting this 10 out of 10 review, we are so happy to know that you had such a nice holidays with us. We look foward to welcome you back. Best Regards,

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023
Response from Marina Guasp Truyol. Dirección Hotel Illa D'Or. on 16 Aug 2023
Dear IsabelleThank you for posting this 10 by 10 review, it makes feel really happy to know that your stay exceed your expectations. We are looking foward to welcome you back. Kind Regards,

10/10 Excellent

Lester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were outstanding- modern, stylish and very well equipped. Food excellent in main breakfast restaurant and La Terrassa. Lovely position at end of bay- quiet but accessible to main resort.
Stayed 4 nights in Aug 2023
Response from Marina Guasp Truyol. Dirección Hotel Illa D'Or. on 11 Aug 2023
Dear LesterThank you for giving us the maximum score and share your experience with us.We are really glad to know that you loved and enjoyed the gastronomy that we offer and the hotel location. We look foward to welcome you back in an early future.Sincerely,

10/10 Excellent

Razan

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Hotel Illa d’Or was great. Our view from balcony, morning breakfasts were all divine. We had issues with our AC unit not cooling the room down, they brought a tech immediately who explained that due to the high heat and surge on electricity it may take some time. The hotel is located along the pine walk which is a boardwalk along the sea which has numerous restaurants and shops. Our only qualm was with the jaccuzzi, sauna and steak room. Jaccuzzi was actually cold, and per their policy sauna and steam room need to be activated on request- which we did on 3 single events and did not occur. These were minor hiccups as the rest of our stay was enjoyable.
Stayed 3 nights in Jul 2023
Response from Marc Fluxà Cabrer. Dirección Hotel Illa d'Or. on 29 Jul 2023
Dear Razan;Thank you very much for saring your experience with us.It makes us extremely happy reading you had a nice time, you enjoyed the hotel as well as the surroundings.We would love to host you agin in the future.Yours faithfully.

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location that allows you to move between the sea and the pool as you please. Excellent proactive service from all staff throughout our stay. Quality and cleanliness of rooms and facilities. Extensive breakfast buffet and excellent dining and drinking options throughout the day.
Stayed 7 nights in Jul 2023
Response from Marc Fluxà Cabrer. Dirección Hotel Illa d'Or. on 29 Jul 2023
Dear Peter:Thank you for taking you time into writing us a review.We are happy to read you liked our staff as well as cleanliness and facilities. The chef will be happy to read you had a nice breakfast.We would love to welcome you bakc in the future.Kind regards.

4/10 Poor

Susan

Travelled with family and small children, Travelled with partner
Disliked: Staff & service, property conditions & facilities
The problem with this property was the lack of value for money. The room size is disappointing for 600 euros per night. There was no complimentary water in the room, bathroom accessories and towels poor quality. The restaurant was fully booked for 4 nights after we requested a table yet the need to book was not advised at check in. The TV room had a persistent bad smell ( very similar to urine) - the staff were made aware and seemed to be trying to find out what was causing it. Given the room was required to watch Wimbledon it was most unpleasant. Many guests were complaining about poor service, there were simply not enough of them at busy times. On the positive side: the staff very friendly and helpful, the breakfast food and range was excellent and the location of the hotel is very good. Sadly the overall experience was not worth the cost.
Stayed 7 nights in Jul 2023
Response from Marc Fluxà Cabrer. Dirección Hotel Illa d'Or. on 19 Jul 2023
Dear Mrs. Susan:Thank you very much for your time into writing us a review.We are sorry to read so clearly we did not meet your expectations.If I'm not wrong we spoke regarding the restaurant, it's true that in main season it's complicated to find a table.We are going to forward your comment abot the complimentary water a part from the minibar filled on arrival, as well we will look further in to the towels issue.It also makes us feel sorry reading you find the room small, I just double checked in Expedia's website and the room size appears in the room description. Would be nice to have known you dislike the room when you were here, we would been able to find another option.Once more time, thank you for your time and accept our deepest apologies for not meeting your expectations.Yours sincerely.

10/10 Excellent

Michael

Stayed 7 nights in Jun 2023
Response from Marc Fluxà Cabrer. Dirección Hotel Illa d'Or. on 29 Jul 2023
Dear Michael:Thank you for giving us the top score.We hope to host you again in the future.Yours sincerely.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Marc Fluxà Cabrer. Dirección Hotel Illa d'Or. on 27 Jun 2023
Estimado cliente:Muchas gracias por su tiempo para darnos la máxima puntuación.Esperamos acogerle de nuevo en el futuro.Reciba un cordial saludo

10/10 Excellent

Amanda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel Illa D'Or was fabulous!
Stayed 5 nights in May 2023
Response from Marina Guasp Truyol. Dirección Hotel Illa D'Or. on 8 Jun 2023
Dear Amanda,Thank you for writing us this review. We are so glad to know that your experience at Hotel Illa d'Or exceed your expectations.Looking foward to welcome you back in the future. Yours Sincerely,

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accom in apartments with lovely pool & surroundings. Great breakfast. Good service throughout
Stayed 7 nights in May 2023
Response from Marc Fluxà Cabrer. Dirección Hotel Illa d'Or. on 31 May 2023
Dear Philip:We want to thank you for your time writing us a review.We are glad to read you had a nice time with us, that our facilities satisfied you and our breakfast was nice.I would love to welcome you again in the future.Kind regards.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2023
Response from Marc Fluxà Cabrer. Dirección Hotel Illa d'Or. on 31 May 2023
Estimada Ángela:Muchas gracias por darnos la máxima puntuación.Esperamos saludarla de nuevo en el futuro.Reciba un cordial saludo.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tenth time Plus (enough said).
As good as ever
Stayed 11 nights in May 2023
Response from Marina Guasp Truyol. Dirección Hotel Illa D'Or. on 24 May 2023
Dear Gary,Thank you for taking the time posting this nice review.We are very pleased that the experience has exceeded your expectations.Thank you very much for posting these beautiful photos of the views of the hotel.We hope to welcome you back soon.Kind Regards,

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but not that great
Wonderful hotel away from the hustle and bustle of Port de Pollença. Lovely room but was missing a few items we would have expected for the cost - complimentary bottled water, slippers and perhaps a decent coffee machine. Wi-Fi was patchy in the room which would have been a problem if we had to work, which unsurprisingly we didn’t! Staff we great and very accommodating especially with our bikes and associated equipment. Great for cyclists.
Stayed 3 nights in Apr 2023
Response from Marina Guasp Truyol. Dirección Hotel Illa D'Or. on 18 Apr 2023
Thank you for taking the time to write us a review of your recent stay at the Illa d'Or. It's good to know about things that you disliked, all the feedback helps us to improve.We hope to welcome you back soon.

10/10 Excellent

CRAIG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel with staff who ensure you are well cared for and make you feel special. We have visited on many occasions and always have a wonderful time. Rooms are spacious and the food is excellent.
Stayed 9 nights in Apr 2023
Response from Marina Guasp Truyol. Dirección Hotel Illa D'Or. on 18 Apr 2023
Thank you so much for the great review and for keep coming back. We are happy to read that you liked our setting pleasant staff and most important that you had an excellent holiday with us. Looking foward to see you soon.

10/10 Excellent

Beverley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a quiet and very scenic location. Fantastic food and super efficient and friendly staff. Will definitely return.
Stayed 3 nights in Apr 2023
Response from Marc Fluxà Cabrer. Dirección Hotel Illa d'Or. on 16 Apr 2023
Dear Beverley:It makes us very happy to read your nice words.I forward your comment to our colleagues, they will be quite happy to know they met your expectations.Looking forwar to welcoming you again in the future.Kind regards.

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful hotel in an amazing setting. Good service. Only downside was that I could hear everything from the Neighbor’s room, specially tv sound. I don’t know if it was a specific to my room or general issue.
Stayed 2 nights in Apr 2023
Response from Marc Fluxà Cabrer. Dirección Hotel Illa d'Or. on 16 Apr 2023
Dear Simon:Thank you very much for your time into writing us a review.We are glad to read you liked our facilites and service.It's a shame you could hear neigbor sounds, being a building built in 1929, it's possible that at some points from the hotel, walls are not thick enough to avoid that to happen.Would be nice to welcome you again in the future.Kind regards.

10/10 Excellent

Gina

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Marina Guasp Truyol. Dirección Hotel Illa D'Or. on 13 May 2023
Dear Gina,Thank you for giving us the highest rating. We are glad to know that you enjoyed your stay at Hotel Illa d'Or. We look foward to welcome you back in the future.Yours Sincerely,

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely come again
Wonderful hotel, beautiful location, staff very friendly and professional. Excellent breakfast
Stayed 2 nights in Mar 2023
Response from Marc Fluxà Cabrer. Dirección Hotel Illa d'Or. on 3 Apr 2023
Dear Keith:It really makes us very happy to read that we met your expectations.We are proud of our staff actitude, they are one of our stroing points.Our kitchen staff will be satisfied to know that you enjoyed the breakfast.Hoping to welcome you again in the future.Kin regards

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Mar 2023
Response from Marc Fluxà Cabrer Dirección Hotel Illa d'Or on 1 Apr 2023
Dear Paul:I want to thank you for giving us such a nice score.We would love to welcome you again in the future.Kind regards.

10/10 Excellent

Luis Miguel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great corner room view and friendly staff!
Stayed 4 nights in Mar 2023
Response from Marc Fluxà Cabrer. Subdirección Illa d'Or. on 27 Mar 2023
Dear Mr. Luis Miguel:Thank you very much fo your high score, we really apreciate it.We hope to welcome you bakc in the future.Kind regards

10/10 Excellent

alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovley Hotel
The hotel is well positioned, with excellent staff and direct access into the Med for a swim. 5 mins walk to the main town.
Stayed 6 nights in Oct 2022
Response from FRANCISCO on 31 Oct 2022
Dear Guest,We are happy to read that you liked our setting and pleasant staff...and most important that you had an excellent holiday with us.Thank you for being our guest!Looking forward to seeing you again soon.Kind regards,Reservations departmentIlla d'Or Hotel & Apartments

10/10 Excellent

Nicola

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Staff are excellent. Property is large and well equipped. Breakfast is good although not as extensive as we normally have but nonetheless is very nice. You will need a car. We are already planning our return.
Stayed 7 nights in Apr 2022
Response from FRANCISCO on 27 Oct 2022
Dear Guest,Firstly, thank you very much for sharing your thoughts about your visit with us.We are glad that you enjoyed your holiday.Thanks again for being our guest, we look forward to your next visit.Yours sincerely,Reservations departmentIlla d'Or Hotel & Apartments

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet and tranquil stay at this hotel. Personally I wouldn’t stay here at the height of summer due to the size of the pool and number of sun beds. Great choice for breakfast and restaurant staff were friendly. Room was spotlessly clean but the air conditioning could do with improvements. We will definitely be returning.
Stayed 7 nights in Oct 2022
Response from FRANCISCO on 24 Oct 2022
Dear Firstly, thank you very much for being our guest and for sharing your thoughts about your visit with us.We want to thank you to bring to our attention with your comments. We are taking a good note of everything, and we will act swiftly to take the necessary measures. We are glad that you enjoyed your stay with us.Thanks again and, we look forward to your next visit.Best wishes,Reservations departmentIlla d'Or Hotel & Apartments

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from FRANCISCO on 20 Oct 2022
Dear Guest,We really appreciate your excellent review, and we are glad to know that you enjoyed your stay with us.Looking forward to seeing you soon!Yours sincerely,Reservations departmentIlla d'Or Hotel & Apartments

10/10 Excellent

Catherine

Stayed 10 nights in Oct 2022

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Response from FRANCISCO on 18 Oct 2022
Dear Guest,Thank you so much for the kind review!!We are very pleased to read that you had a great time at the Illa d'Or.Thanks again for choosing to stay with us and we can’t wait to welcome you back.Best regards,Reservations departmentIlla d'Or Hotel & Apartments

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022
Response from FRANCISCO on 14 Oct 2022
Dear Guest,Thanks for taking the time to write us a review of your recent stay at the Illa d'Or.We hope to have the opportunity to welcome you back soon!Best regards,Reservations departmentIlla d'Or Hotel & Apartments

10/10 Excellent

Lois, Atlanta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So lovely we added another day to our stay. Truly a magnificent hotel! I can’t wait to come back!!!
Stayed 1 night in Oct 2022
Response from FRANCISCO on 11 Oct 2022
Dear Guest,Thank you so much for the great review.We're so happy to know you enjoyed your stay with us.We look forward to your next visit with us!Best regards,Reservations departmentIlla d'Or Hotel & Apartments

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from FRANCISCO on 11 Oct 2022
Dear Guest,Thanks for taking the time to write us a review of your recent stay at the Illa d'Or.We hope to have the opportunity to welcome you back soon!Yours sincerely,Reservations departmentIlla d'Or Hotel & Apartments

10/10 Excellent

Stuart James Cowell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and staff were very friendly.
Stayed 6 nights in Sep 2022
Response from FRANCISCO on 8 Oct 2022
Dear Mr. James,Thank you for taking the time to share your experience.Our staff does work hard in order that your expectations and desires become to a reality at Illa d'Or.Look forward to welcome you again in future.Yours sincerely,Reservations departmentIlla d'Or Hotel & Apartments

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great bedroom. Very friendly and helpful staff. Good food. Shame no car parking on site.
Stayed 7 nights in Sep 2022
Response from FRANCISCO on 24 Sept 2022
Dear Guest,We are happy to read that you liked our setting and pleasant staff...and most important that you had an excellent holiday with us.Thank you for being our guest!Looking forward to seeing you again soon.Kind regards,Reservations departmentIlla d'Or Hotel & Apartments

6/10 Okay

Donald

Stayed 2 nights in Sep 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2022
Response from FRANCISCO on 9 Sept 2022
Dear Guest,Thank you so much for the great review.We're so happy to know you enjoyed your stay with us.We look forward to your next visit with us!Best regards,Reservations departmentIlla d'Or Hotel & Apartments

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quite possibly the best hotel I’ve stayed in! Just lovely.
Stayed 6 nights in Sep 2022
Response from FRANCISCO on 9 Sept 2022
Dear Guest,Thank you so much for the great review.We're so happy to know you enjoyed your stay with us.We look forward to your next visit with us!Best regards,Reservations departmentIlla d'Or Hotel & Apartments