Twin Room, Balcony, Sea View | Beach | On the beach, white sand
Check availability

Reviews of Hotel Hispania

4 out of 5
Hotel Hispania
Carrer Aguamarina 3, Palma de Mallorca, Palma de Mallorca, Mallorca

Reviews

8.2

Very good

Rating 10 - Excellent. 315 out of 1001 reviews" "
Rating 8 - Good. 499 out of 1001 reviews" "
Rating 6 - Okay. 131 out of 1001 reviews" "
Rating 4 - Poor. 38 out of 1001 reviews" "
Rating 2 - Terrible. 18 out of 1001 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

A

Stayed 3 nights in Oct 2023

8/10 Good

Carlotta

Liked: Amenities
Right in the heart of everything great location
Stayed 1 night in Sep 2023

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

2/10 Terrible

Blaise

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property was old and run down. They had huge roaches. Very loud and the beds and bedding were horrible. The buffet was terrible and limited. The location was very loud with 18 year old drunk kids running all over the place. The only three good things about this place was the staff that was great, it was across the street from the beach and the restaurant on the corner called “Tango” was good. Would not recommend.
Stayed 3 nights in Jul 2023

8/10 Good

Bernie

Travelled with partner
Liked: Cleanliness, staff & service
Great hotel close to beach and public transport. Room was clean and good housekeeping although decor etc a little tired.
Stayed 3 nights in Apr 2023

10/10 Excellent

Ilze

Stayed 3 nights in Oct 2022

10/10 Excellent

Jasraj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They upgraded us which was a nice touch
Stayed 1 night in Sep 2022

10/10 Excellent

Eva Zsuzsanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The “party people” are too loud…
Stayed 7 nights in Jul 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Rooms great but Hotel needs a bit of an update.
Stayed 3 nights in Jul 2021

10/10 Excellent

Victoria, Germany

Liked: Staff & service, amenities, property conditions & facilities
The hotel was beyond my expectations. The sea view was amazing and wonderful to wake up to. The pool was refreshing and now crowded. The staff is very attentive whether at the pool or in the dining room. The reception desk staff were very helpful and even went above and beyond when I was in Palma to get me a taxi back to the hotel. I was initially only staying for 4 nights but enjoyed the experience so much I added on 2 more days. I will be staying here again in the future. The hotel is on the beach and very close to transportation, restaurants and shops.
Stayed 4 nights in Jul 2020

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities
A great hotel right by the beach. The hotel exterior looked slightly weathered, but the room itself felt recently renovated and nice. Great breakfast and very helpful and nice staff. Overall recommended!
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank everything perfect food it was amazing breakfast it was amazing everything it was perfect
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Good location , near the shops, bus stop , restaurant, beach.
Stayed 7 nights in Jul 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is 2 stars (at best) -- it's horrible Expedia allows hotels to arbitrarily make up their own star rating without confirming. The hotel is run down and dirty. There are so many great, reasonably priced hotels on the island -- don't stay here.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019

8/10 Good

Carla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location and the roof deck which gives you breathtaking views from above. Also the breakfast and dinner got many choices
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, especially the staff, really helpful. Our room was too small and they have upgraded for free to a better room. The only issue is if you want to chota hotel to get some rest, this is not it. The guests are mostly young and they are really loud, late nights talking on the balconies and we could not rest for the 2 weeks we've stayed there. Location is great, buses to Palma every 15 mins. Lovely food as well. The manager Manolo at reception is a great and helpful guy.
Stayed 14 nights in Jul 2018

10/10 Excellent

carole s.

Modern, well positioned excellent service and food.
Lovely sea view room. Excellent service and fantastic selection on the buffet for dinner and breakfast.
Stayed 2 nights in Oct 2018

8/10 Good

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing hotel
A good class hotel in a good position close to the beach.Staff very friendly and generally efficient.One thing missing from the bedroom and the computer area is a general book/booklet giving details of hotel and area facilities -in ENGLISH. Choice of food-very good,but plates could be warmed to keep food warmer for longer.
Stayed 8 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Stayed 5 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel is great. Breakfast was good & staff was nice. My only complaints would be; you have to pay about €5 a day to use the safe in the room and when we had the front desk call a taxi for us to the airport she did NOT tell us there is an additional €3 charge on top of the rate and supplemental fee. I asked about info on using the bus and taxi to the airport the day prior and she still neglected to let me know of that charge. The hotel room was nice with a great view. Sky bar was a nice spot to get away from the busy crowds. Bus stop is right outside the hotel and with access into Palma.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

2/10 Terrible

Heather, Alberta

Disliked: Room comfort
Not appropriate for anyone over the age of 23
We were over run with groups of young men who were there to party hard. Naked men on balconies and around the pool, shouting and drunk. Staff were consistently polite and diligent in their jobs but this crowd were difficult to deal with. I was pushed out of the way so the young men could get on elevators, they jostled us whenever they could, where ever they could. The area the hotel is in is filthy with discarded beer cans and cigarette butts. Didn't feel safe to walk along the waterfront even. We only spoke Spanish and English and most everyone else spoke German. And we really didn't find the Germans friendly as we have in the past in Germany itself. Pretty sure most of these guys wouldn't act this way at home.
Stayed 7 nights in Jun 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Terrible location Very noisy Many drunks partying all night Worst holiday I’ve ever had!!!
Stayed 7 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
We did not get the room we had booked and they had no other rooms available to switch to. The are is fantastic though and the rooftop bar more than made up for the mix up.
Stayed 3 nights in May 2018

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still a good hotel
I have stayed at this hotel 3 times. The first was in 2009 with friends, the second was with my wife in 2012 and this time with my wife and adult daughter. The hotel is on the promenade and close enough to hear the waves lapping on the shore.The majority of guests to this area are from Germany so most of the bars and restaurants cater for German tastes. That is one of the selling points. Germans have good taste and exacting standards so the food is always good. We opted for the breakfast and dinner option as we have done before because the range of choice on the buffet for both meals is extraordinary and one of the reasons we came back.Our room was a triple with a balcony at 90 degrees to the sea shore so we had a view of the gardens of the adjacent hotel. But the room was clean and the bathroom compact, The shower was powerful with plenty of hot water but the 1/2 bath(Like a regular bath but chopped in 1/2) under the shower was sometimes awkward for a 16 stone man to manoeuvre in.We had an issue with the aircon which we reported but to no avail so had to sleep with the balcony door open to stay cool. The area is a haven for stag and hen parties and the Germans love to sing so it gets quite noisy well into the early hours.The revellers are all good natured but loud. The beds are v.comfortable.The hotel is on the main bus route to Palma City and the airport, buses are frequent and a single is Eu 1.50 to Palma.With friends i would stay again but not as a couple.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PARKING SCAM !!! literally only asked two questions ! Where to park our car. And what time is breakfast. She told us anywhere there wasn’t yellow lines. That’s where we parked. And then was towed. Front staff lady couldn’t give a crap less. Main manager , older gentleman was helpful but language was difficult. When we went to pick our car up from impound it was more than 500 dollars. And surprise surprise full of tourists. Many I seen in the area. room was decent but it is a very busy hotel and they let people party in the hallways. Including urinating on the walls. Feel bad for the staff however there is a good chance one of them is getting a kick back. Will not recommend.
Stayed 4 nights in May 2018

6/10 Okay

Maddison Dukes, London

Liked: Property conditions & facilities, room comfort
Nice hotel close to beach
Me and my boyfriend were the only black couple in our hotel. It also felt like we were the only black people in the whole of Mallorca. Everyone was just breaking their Necks to look st us. Felt a little racist there because of all the Germans but besides from that we enjoyed our holiday.
Stayed 4 nights in Oct 2017

10/10 Excellent

Tracy, Doncaster, Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely modern hotel right next to the beach
Our trip to Spain was a last minute decision and The Hotel Hispania was the hotel that appealed to us. Not far from the airport and right on the beach. It is modern clean and has an impressive roof top bar. Our room was comfortable and up to date which had a well sized bathroom with a shower that kept a constant water temperature no matter what time of day you took it. It also had air conditioning a safe and fridge. We took the half board option and we really enjoyed the buffet style options. Plenty of variety in both hot and cold foods ( many hot dishes cooked to your liking right in front of you) There is a gym and spa available to use and a well kept pool with comfortable sun beds. There is also a small pool/jacuzzi on the roof top terrace. We spent most days on the beach and walked in the evening ending up on the beautiful roof top terrace for a cocktail. The prices of drinks at the hotel were just as compatible as the local bars. One thing stood out was how hard working and friendly ALL the staff were and it was consistent. Nothing was too much trouble. We travelled without children but there were plenty of couples with children and there are plenty of activities and trips to keep them entertained. I would say, this is one of the nicest hotels we've stayed at in Spain. Would we go back? Absolutely. If we were to go back to Mallorca, we would check availability here first before looking anywhere else.
Stayed 6 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Perfect location for a beach holiday
The hotel itself was lovely- very clean, in good condition and looked like the pictures! It was a 30 sec walk to the sandy beach and there was restaurants and shops all around! However it did lack character and atmosphere and the beach front is very noisy at night!
Stayed 6 nights in Aug 2017

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 day break.
Room cannot be treated at 4 star more like 3 but the breakfast makes up for the room. Good choice and friendly staff.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's beautiful hotel. Sea view from two terras, you can watch the sun set. Staff was very helpful , Monica helped us where to go for shopping. All the staff was very helpful and kind. This hotel has everything, jacuzzi spa, gym, swimming and we hired a bike from the hotel to go to Palma center 12 Kilometres and half day trip with the coach to visit the cave. 35 Euro The only thing they should label the dessert. We didn't know what it was. The food is great. Definitely I will go back.
Stayed 3 nights in Jul 2017

8/10 Good

polly, essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice modern hotel in a very central position
Generally very good. Fantastic roof area for sunbathing during the day with jacuzzi and a peaceful bar in the evening with fantastic views over the bay and of the sunset over the mountains. Booked a double room. Was given an internal standard room initially but when we asked to change this was not a problem and we were given a double room with nice large balcony side sea view and view of pool of hotel opposite. Lovely. Food was continental varied something for everyone, buffet style, lovely salads, clean and spacious dining room not crowded at all. On day 4 of our 7 day stay we were very unfortunate to have a group of young German lads take most of the rooms on our corridor and used the area as a free for all party. The night receptionist was very good when we told him what was happening and came and restored order. One thing that was a disadvantage for me was that there are no lights on the balcony. This will not be a problem for some. It I like to sit and read in the evening. I used my phone torch and that worked fine. I would go back to this hotel and recommend it for many reasons Particularly the proximity to the beach and the roof terrace. The resort is 95 pct German but the bay is beautiful and there is a tourist bus that runs up the coast from atonal to can pastilla all day and evening so easy to get about. Great speed boat and banana boat trips from arinal and can pastillia is nice for an evening. Predominantly young German groups but we had great fun.
Stayed 7 nights in Jun 2017

6/10 Okay

Mr Paul and Daphne

Liked: Cleanliness, staff & service
Disliked: Room comfort
Exhausting
Not a bad hotel , clean and friendly staff , great location right on the beach , sky deck is amazing , good food . Great if you want to party all night , if you want to sleep then do it in the day time , German stag and hen nights in full flow until around 6a , the beds we had were like in jail I mean hard ! Glad we only had to stay two nights . Enjoy !
Stayed 2 nights in Jun 2017

10/10 Excellent

Barbara, Virginia USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel overlooking the sea on Mallorca
Only about 10 minutes by taxi from the hotel to the airport. Great location for beach combing and laying in or out of the sun. Breakfast was included and was terrific with a great array of choices including desserts. And who doesn't like a breakfast with dessert. Their dinners were buffet and at 11Euro was quite the bargain. We enjoyed every meal we ate there for the 3 days we stayed.

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic roof top bar and lounge area
hotel was lovely straight across from the beach would stay here again

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely will come back! Loved this hotel
I stayed with my wife and our 3yr old and we had a great time! We loved this place, especially the solarium in the fifth floor, we spend most of the day there. I must say that the staff pampered us all the time, the food was amazing, they make fresh smoothies every morning, and the meals are delicious. I will definitely stay here the next time we visit Mallorca. Thank you guys for a memorable stay.

8/10 Good

Louise, cornwall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent roof bar/terrace
Was looking for a hotel for short break close to airport and close to beach. This hotel was ideal.

10/10 Excellent

Paula, burnley lancashire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Wow the rooftop was amazing jacuzzi sunloungers the best the view of the beach out of this world room was very clean nice deco the food was really good fried eggs for breakfast that's what I like to see plenty of choice hotel right on beach front great location defiantly would visit again

6/10 Okay

Carl

Liked: Staff & service
Definitly not a 4-star hotel.
First of all, not having a full supply of toiletries and even having to ask for replacement articles is not 4 star quality. And,usually, clean water glasses are provided without asking each day in hotels of 2 or 3 star ratings. Also, an in-room safe should not be an chargeable extra in a 4-star hotel. On the positive side, the quality of the 1/2- board food and service was quite good and the roof-top bar, jacuzzi and lounge area were please and provided magnificent views and the location was perfect for long walks along the beach.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient & comfortable
Very convenient for beach, PMI airport & Palma city. Rooms comfortable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
we enjoyed the stay in the hotel
The room was ok but the state of bathroom was not good. Had a problem with toilet and overal look of the bathroom was not as hotel 4stars and just refurbished 3y ago. The service in the restaurant was very good and the food was fantastic. When we arrived and checked in at 2pm room was not ready , cleaners still preparing the room . All staff was very nice but only receptionists are speaking English .

6/10 Okay

Gordon Shumway, Melmac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wilkomen zu deutscheland im Mallorca
the hotel is located in a german dominated beach area. Tons of german restaurants and beerhalls everywhere. The problem is most of them ( young, old, men and women ) like to party too much and return to the hotel drunk late at nite. I've been woken up 4 out of the 5 nites we stayed there. The windows are not sound proof, you can hear the germans laugh n sing ( something they are very fond of ) very easy during the day. This is a party area so I guess it's probably the same situation in every hotel in the area. The best thing about this hotel is that breakfast and dinner are included and both were pretty good. There's a bus station in front of the hotel to take you to Palma downtown for 1.5 euros. The beach is in front of it too n it's beautiful. We had a great time eventhough the loudness of everything going on around us there but we wouldn't return. But if you are german is totally recommended. Staff was super nice.

4/10 Poor

John

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
3 star hotel with 4 star price tag

2/10 Terrible

stacy, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service is horrible. I wouldn't recommend. The hotel is a rip off!

8/10 Good

Jackie, HG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Staff were excelkent, smiling and friendly made us feel very welcome. Location is perfet. Good breakfast, dinner not, but its good to eat out (just not at Ocean Club) service was slow, very ignorant and miserable staff. But do go to Sea Club, foodcand service excellent! Skyline bar at hotel is perfect day or night, friendly staff and great views of beach for sunset. Would recommend for a short stay, we did 4 nights. Some other guests can be a bit noisy at night but they are on holiday and there to enjoy, it is definately not too noisy as others suggest. All in all a grrat little break.