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Reviews of Hotel Es Port

4 out of 5
Hotel Es Port
Calle Antoni Montis, 10, Puerto de Sóller, Sóller, Mallorca

Reviews

9.2

Wonderful

Rating 10 - Excellent. 158 out of 218 reviews" "
Rating 8 - Good. 41 out of 218 reviews" "
Rating 6 - Okay. 11 out of 218 reviews" "
Rating 4 - Poor. 6 out of 218 reviews" "
Rating 2 - Terrible. 2 out of 218 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Peter B

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and comfortable room. Excellent buffet breakfast.
Stayed 2 nights in Apr 2024
Response from Rosi Ferrer on 15 Apr 2024
Thank you for your feedback, we apreciate it and are gald to know you enjoyed your stay with us

10/10 Excellent

lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful, I didn’t want to leave …..
Stayed 3 nights in Apr 2024
Response from Rosi Ferrer on 15 Apr 2024
How nice to hear that. We hope you can visit us again.

10/10 Excellent

Grzegorz, La Crosse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Best property we stayed in while in Mallorca. Great walkable location. Great staff, clean & modern room. 4-5 stars. I love the town too!
Stayed 1 night in Feb 2024
Response from Rosi Ferrer on 10 Apr 2024
We thank you for your comment and hope to see a next time.

2/10 Terrible

Michael, WIRRAL

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Rosi Ferrer on 15 Apr 2024
Dear Michael, if you could write to us directly to know more about your punktuation?Thanks

10/10 Excellent

PAULA, Brampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with very interesting history excellent amenities manicured grounds easy to get around tranquil retreat excellent food options
Stayed 3 nights in Oct 2023
Response from Rosi Ferrer on 26 Oct 2023
We are glad to know you had a nice stay with us. Hope to see you again.

10/10 Excellent

Shaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Absolutely fabulous hotel! The building and grounds are amazing. One block from the beach!
Stayed 2 nights in Sep 2023
Response from Rosi Ferrer on 4 Oct 2023
Thank you. It is really nice to know you enjoyed your stay with us

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful property with plenty of outdoor sitting and dining options. Poor gym. Unused tennis courts could be included within room rate (like the spa). Excellent outdoor pool. Helpful and welcoming staff.
Stayed 4 nights in Sep 2023
Response from Rosi Ferrer on 29 Sept 2023
Many thanks for your kind words. Hope to see you a next time

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best hotel in the area and great location great breakfast and staff with smiles well cleaned rooms
Stayed 10 nights in Aug 2023
Response from Rosi Ferrer on 4 Sept 2023
Many thanks for your feedback. We are happy to know you enjoyed your stay.We hope to see you a next time

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fourth time staying at this hotel and it was as good as ever. Will be visiting again.
Stayed 10 nights in Aug 2023
Response from HOTEL ES PORT on 30 Aug 2023
Dear Peter, thank you very much for your feedback. We really appreciate your loyalty. Looking forward to welcome you again, receive our best regards.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loads of character. Looks like it may have been an olive mill in the past. Room was gorgeous ( in the old part of the hotel). Poolside bar served lovely lunch. The restaurant La Figuera is highly rated in the area so book in advance. Walking distance to the beach and shops
Stayed 3 nights in Aug 2023
Response from Rosi Ferrer on 26 Aug 2023
Many thanks for your feedback. It is really nice to know you had a nice stay with us

4/10 Poor

Richard

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Rosi Ferrer on 22 Aug 2023
Hello Mr Richard, if you have the oportunity, could you contact us privately and let us know what you think we could improve?Many thanks in advance

10/10 Excellent

Neal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immediately loved the character of Hotel Es Port, with its beautiful original mill elements nicely preserved. Staff were very friendly and helpful throughout. The location was great, tucked slightly back from the from of Port de Soller, it was a nice escape from the busy promenade but equally close by to make it easily walkable. The breakfasts were great with plenty of options and good ingredients. Rooms were tidy, spacious and well air-conditioned and the bathroom was lovely. Only down side was the poor soundproofing meaning pretty much all corridor noise could clearly be heard. Overall, I would highly recommend Hotel Es Port
Stayed 7 nights in Aug 2023
Response from HOTEL ES PORT on 9 Aug 2023
Dear Neal, we are very glad to know that your stay was on your entire satisfaction and we really thank you very much your comments. Receive our best regards.

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from HOTEL ES PORT on 4 Aug 2023
Thank you very much Ellen for your feedback. We would be pleased to welcome you again! best regards!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, stunning gardens and grounds; however room needed updating. In particular, the cleanliness and condition of the bathroom were poor. I had to clean the toilet on arrival. Can’t believe the cleaner left it in that condition. Bathroom walls had a lot of stains and there were some damp/mouldy patches on the walls. Shower flooded bathroom floor when used. Bed linen and bathrobe had holes. Balcony not private. The picturesque port is primarily a marina, with some areas sectioned off for swimming. Beach is ok but gets deep quickly. The beach promenade was nice but a bit grimy in places (maybe because of the trees) and would benefit from better maintenance.
Stayed 3 nights in Jul 2023
Response from Rosi Ferrer on 21 Jul 2023
Dear Sir/Madam, we appreciate you left a comment.It is very strange what you say about the bathroom and bedding because we have one of the highest cleanliness ratings, but we will try to find out what happened.

8/10 Good

Alka

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and open areas. Sometimes they were short staffed during breakfast. But overall a great property.
Stayed 3 nights in Jul 2023
Response from HOTEL ES PORT family on 18 Jul 2023
Dear Alka, thank you very much for your feedback. We hope to see you soon on your next visit to Mallorca. Best regards.

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous hotel and grounds in a great location. Breakfast was decent and the outside terrace was lovely to sit with a coffee. Plenty of sunbeds so no stress in trying to grab one. The rooms were very traditional in style and were the least luxurious part of the hotel. The beds were not particularly comfortable. However I wouldn’t hesitate to return because everything else was great
Stayed 1 night in Jul 2023
Response from HOTEL ES PORT family on 18 Jul 2023
Dear Alison, thank you very much for your feedback. We hope to see you soon on your next visit to Mallorca. Best regards.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel!
Incredible hotel, we just love it! Beautiful grounds with lots of areas to sit / lie and relax. Superb pool area. Breakfast is good. Nice and close to walk to the main seafront full of restuarants and shops.
Stayed 2 nights in Jun 2023
Response from HOTEL ES PORT family on 3 Jul 2023
Thank you very much Justin for your comments and feedback. We hope to see you soon!.HOTEL ES PORT family

10/10 Excellent

BARBARA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel - we will visit again. A quiet oasis within a 2 minute walk to beaches bars and restaurants in Port de Soller
Stayed 4 nights in Jun 2023
Response from HOTEL ES PORT on 3 Jul 2023
Dear Barbara, thank you very much for your feedback. We would be very pleased to welcome you again!. Best regards.

6/10 Okay

Lesley

Travelled with family
Disliked: Room comfort
Not so friendly staff all the time.
Stayed 1 night in Jun 2023
Response from Hotel ES PORT on 3 Jul 2023
Dear Lesley, thank you very much for your feedback that helps us in order to improve our standards of quality and service. Best regards.

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely outside spaces.
Stayed 3 nights in May 2023
Response from HOTEL ES PORT on 29 May 2023
Thank you very much for your feedback and valorations. We hope to see you soon!. Best regards.

10/10 Excellent

Gerry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and professional staff. The hotel is surrounded by beautiful gardens and the spa and swimming polls are all excellent.
Stayed 4 nights in May 2023
Response from POSADA DES MOLI FAMILY on 16 May 2023
Thank you very much for you feedback and comments. We would be pleased to welcome you again! Best.regards.

10/10 Excellent

Sarah Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
This hotel is a delight, our family stayed for Easter and it was exceptional in all aspects. Friendly staff everywhere, swimming pool facilities indoor and outdoor for the brave. The indoor pool allows children from 9am to 3pm and then adults only after. The restaurant is ambient and warm and very good value. 25 Euros pp, there is a starter and dessert buffet but the main course is picked from the extensive menu and served to the table. This was the best of both worlds for dining. After dinner there are numerous rooms to take drinks, all inviting and warm, the fire was lit, all small details are carefully thought out, the rooms are very comfortable. It is only a few minute walk out the back gate to the port, the hotel ticks all the boxes, do not hesitate to stay here, it was a pleasure and highlight of our trip.
Stayed 1 night in Apr 2023
Response from Rosi ( commercial manager ) on 13 Apr 2023
Thank you very much for your report. We are delighted that you enjoyed your stay. We look forward to seeing you again soon.

10/10 Excellent

philip

Stayed 2 nights in Oct 2022
Response from Rosi ( commercial manager ) on 14 Oct 2022
Many thanks for your nice Punktuation. That means you had an enjoyable stay.

10/10 Excellent

Kacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded my expectations. I wish we had more time to enjoy more of the amenities
Stayed 1 night in Oct 2022
Response from Rosi ( commercial manager ) on 5 Oct 2022
Wea are really pleased to know you enjoyed your stay with us. We hope to see you soon again.

10/10 Excellent

Kerrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property!!
Stayed 3 nights in Aug 2022
Response from Rosi ( commercial manager ) on 19 Sept 2022
Many thanks for your comment. We are really happy to know you enjoyed your stay with us and hope to welcome you again

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Amazing hotel, perfect location, a little oasis just a minute walk from the beach and restaurants. We will definitely return.
Stayed 7 nights in Aug 2022
Response from Rosi ( commercial manager ) on 3 Sept 2022
We are glad to know you had a nice stay with us and hope to see you soon again

2/10 Terrible

Julie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over Billing. Don’t stay here.
Experienced over billing by the hotel. Management staff was rude and didn’t care to address. Over billed by at least $600. Refused to adjust the bill.
Stayed 1 night in Aug 2022

10/10 Excellent

Tessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Amazing hotel!
We loved this hotel! The location was amazing, very secluded feeling but a short walk from the port. The hotel was so cool. We had one of the historic building rooms and it was amazing. The only negative was the air-conditioning seemed like it couldn't quite keep up with the heat. The hotel property was fantastic and so was the pool. Would definitely stay here again and would definitely recommend
Stayed 2 nights in Jul 2022
Response from Rosi ( commercial manager ) on 4 Aug 2022
It is really nice to know you had a great experience with us. We hope to see you again.

10/10 Excellent

Lucie

Stayed 2 nights in Jul 2022

6/10 Okay

Clodagh

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2022
Response from Rosi on 5 Jul 2022
We thank you for your puktuation.

10/10 Excellent

Mary

Stayed 7 nights in May 2022
Response from Rosi ( commercial manager ) on 26 May 2022
We are glad to know about your saty with us

10/10 Excellent

AJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is a beautiful historic site. The room was wonderful and the staff was very helpful. We enjoyed our stay. Great breakfast as well.
Stayed 1 night in May 2022
Response from Rosi on 22 Jun 2022
We thank you fot your kind feedback

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in May 2022

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Exceptional
Perfect in every way. Friendly and helpful staff, fantastic room with views, lovely grounds and services. Fabulous restaurant. Will always recommend and definitely return.
Stayed 1 night in Apr 2022
Response from Rosi ( commercial manager ) on 12 Apr 2022
Many thanks, we are really glad to know you had so a pleasant stay with us.

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel in a great location.
Stayed 3 nights in Mar 2022
Response from Rosi ( commercial manager ) on 25 Mar 2022
Thank you for your comment and time spent to make a nice report about us. We hope to see you again.

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rustic charm, friendly staff, hotel was busy but enough staff ensured it ran smoothly. It sits in the middle of a large garden estate surrounded by beautiful stone walls with lots of well tended gardens and multiple sun spots with seats and tables to read a book or listen to music. It’s close enough to the port and shopping facilities to be easily walkable yet far enough away that it is quiet and tranquil. The rooms are rustically charming also and while the shower systems could use a modern upgrade to walk in showers with glass….that is the only thing I could fault this hotel on. I would return time and again and it is certainly one of the best hotels I’ve stayed in across the world.
Stayed 16 nights in Feb 2022
Response from Rosi ( commercial manager ) on 7 Mar 2022
We are really happy to know about your great experience and look forward to your next visit.

10/10 Excellent

Bruce

Stayed 5 nights in Oct 2021

8/10 Good

MARK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2021
Response from Rosi on 25 Oct 2021
we thank you for the punctuation. Hope to see you again

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend.
A very enjoyable stay at the Hotel Es Port. The location, standard of accommodation, food and amenities were all excellent. There was a thunder storm on the night that we arrived so it was a great option to be able to use the Spa facilities.
Stayed 1 night in Sep 2021
Response from Rosi on 8 Oct 2021
We are glad to know about your great experiencie with us. Looking forward to see you soon.

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021
Response from Rosi on 30 Sept 2021
Muchas gracias por la puntuación. Vemos que la estancia ha sido de su agrado.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in Port de Soller!
Welcoming, friendly staff made our stay a pleasure. Excellent location. Pristine clean common areas and a great buffet breakfast. Only slight negatives were that the bathrooms could do with an update and the beds could do with being a bit softer. Minor things though and I'd definitely stay again.
Stayed 3 nights in Sep 2021
Response from Rosi on 15 Sept 2021
we thank you for your comment. It helps us to improve. We will be glad to see you again

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel. Would definitely stay again.
Stayed 1 night in Aug 2021
Response from Rosi on 7 Sept 2021
we thank you for your comment. We also look forward to your next visit.

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021
Response from Rosi on 30 Sept 2021
Muchas gracias por su puntuación. Esperamos verle pronto

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travel in time with the view, garden, location
Lovely hotel, beautiful room, felt like travelling in time! 😍 Really nice breakfast that you can eat with the view to a beautiful garden! Short walk to restaurants and bars… The only minus was the A/C that worked poorly as we had a two room suite but they gave us a fan when requested 👍 Pool was amazing, views are amazing! Overall beautiful unique hotel with soul! Only improvement: Could be adults only😜
Stayed 3 nights in Aug 2021
Response from Rosi on 27 Aug 2021
We thank you for your nice report and hope to see you again

10/10 Excellent

Malin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021
Response from Rosi on 27 Aug 2021
Thank you vey much

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel! It locates near beach and the center of port town. Super Cozy. I love the SPA and the pool. I love to go back soon!
Stayed 5 nights in Aug 2021
Response from Rosi on 19 Aug 2021
We thank you for your comment. We also hope to see you soon.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Beautiful hotel it was a old monastery,food was outstanding
Stayed 4 nights in Aug 2021
Response from Rosi on 19 Aug 2021
We apreciate the time you took to write a nice commentary of our Hotel. Hope to see you soon.

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice wkd. Stay!
Nice hotel, good location, and nice breakfast, quite a busy spot..
Stayed 1 night in Jul 2021
Response from Rosi on 12 Jul 2021
we thank you for for your comment. we apreciate it.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything it was stunning, loved the decor the lighting, the candles all so romantic, the total ambiance
Stayed 5 nights in Jul 2021