Beach nearby, free beach shuttle, sun-loungers, beach umbrellas

Reviews of Hotel Joan Miró Museum

4 out of 5
Hotel Joan Miró Museum
Carrer de Bartomeu Fons, 8, Palma de Mallorca, Mallorca

Reviews

8.4

Very good

Rating 10 - Excellent. 246 out of 603 reviews" "
Rating 8 - Good. 258 out of 603 reviews" "
Rating 6 - Okay. 69 out of 603 reviews" "
Rating 4 - Poor. 23 out of 603 reviews" "
Rating 2 - Terrible. 7 out of 603 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul, Steinsel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent room for my one night stay
Stayed 1 night in Apr 2024
Response from Dulce Font, General Manager on 17 Apr 2024
Dear Guest,we are delighted to read your kind words and thank you for taking a moment to share your experience at Joan Miró Museum.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We eagerly await the pleasure of welcoming you back for another stay.Warm regards,Dulce Font, General Manager

10/10 Excellent

Niall, Croagh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay, good location, great breakfast, friendly staff.
Stayed 5 nights in Mar 2024
Response from Dulce Font, General Manager on 6 Apr 2024
Dear Niall,Thank you so much for your positive feedback following your stay.We are delighted to hear that you found your stay comfortable and our location to your satisfaction. Our team strives to deliver exceptional service, and it's gratifying to know that we met your expectations. We are also glad you enjoyed the breakfast offerings and found our staff to be friendly, as we aim to start your day on a positive note with a delicious meal and welcoming service. Regarding the room amenities, we continuously work to provide our guests with an enriching experience, and feedback like yours is invaluable in that effort. Should you have any suggestions for improvement, we welcome them wholeheartedly.We look forward to seeing you again in the future.Best wishes,Dulce Font, General Manager

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our room with sea view and the balcony .
Stayed 6 nights in Dec 2023
Response from Dulce Font, General Manager on 14 Dec 2023
Dear Leah,Thank you very much for this kind review of your stay.It's fantastic to hear that you loved the sea view and balcony of your room.It would be our pleasure to have you return on another occasion. Very best wishes,Dulce Font, General Manager

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach stay outside Palma
We stayed for just 4 nights to explore the coast and beaches. The hotel was perfectly located for public transport. All staff were helpful and kind. Our bedroom was compact but nice and bathroom shower was great. We were upgraded on arrival as our allocated room - with balcony- overlooked a concrete grey wall. We’d have been disappointed to have stayed in that room and would have checked out after two nights.
Stayed 3 nights in Oct 2023
Response from Dulce Font, General Manager on 30 Oct 2023
Dear Christine,Thank you very much for your review.We are delighted to hear that you found our location convenient for exploring the coast and beaches, and that our staff was helpful and kind during your stay. It's great to know that you enjoyed the comfort of your upgraded room and the quality of the bathroom shower.We apologize for any initial disappointment with the room allocation, but we're glad that we were able to upgrade your room to ensure a more pleasant stay. We always strive to meet our guests' preferences and provide the best possible experience.All of the team do hope that we have the pleasure of seeing you again in the future. Kind regards,

10/10 Excellent

V

Travelled with partner
Liked: Staff & service, property conditions & facilities
Staff very helpful,lovely touch offering a complimentary drink to guest.
Stayed 4 nights in Sep 2023
Response from Manager on 9 Oct 2023
Dear Guest,Thank you for your valuable review.We are delighted to hear that our staff was helpful and that you enjoyed the complimentary welcome drink. Our team always strives to provide excellent service to our guests.We look forward to welcoming you back in future.Best regards,

2/10 Terrible

Mark

Travelled with partner
Disliked: Amenities, property conditions & facilities
Poor experience- advertised as having parking but it was 10 minutes away. Hotel not in a nice area and standard of accommodation was not 4 star
Stayed 1 night in Oct 2023
Response from Dulce Font, General Manager on 7 Oct 2023
Dear Mark,Thank you for taking the time to share your feedback.We appreciate that you chose to stay with us.However, we apologize for any inconvenience you may have experienced with the parking situation. We do offer parking options, one of which is located 100m from the hotel, and we always strive to provide the best possible solution for our guests. We understand that the location may not have been ideal for you, but our hotel is situated within walking distance of the beach and has easy access to public transport for a convenient stay. As for the standard of accommodation, we continuously work on maintaining and updating our facilities to ensure a comfortable experience for our guests.We hope to be able to welcome you back on a return visit for an improved experience.Best regards,

10/10 Excellent

Eunice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was excellent and the staff was very friendly.
Stayed 3 nights in Sep 2023
Response from Manager on 2 Oct 2023
Dear Eunice,Thank you for taking the time to let us know your opinion of your recent stay.We are thrilled to hear that you found everything to be excellent during your stay. It's great to know that our friendly team made a positive impression on you.We look forward to welcoming you back on future visits. Kindest regards,

10/10 Excellent

theresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. Samuel did great omelettes. Estelle really helpful receptionist. Easy to get number 4 bus to Palma or beaches. Really good swimming pool. Rooms good size and breakfast nice too. Will stay again.
Stayed 4 nights in Sep 2023
Response from Manager on 28 Sept 2023
Dear Theresa,Thank you for sharing this lovely review.We are thrilled to hear that our friendly staff, especially Samuel and Estelle, made a positive impact on your stay. It's great to know that you enjoyed our delicious breakfast and found the location convenient for accessing the beach and Palma via the number 4 bus. Our swimming pool is indeed a popular feature among our guests, and we're glad you appreciated it as well.We look forward to welcoming you back for another enjoyable stay in the future.We look forward to welcoming you back on a future visit.Kind regards,

10/10 Excellent

Amandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very great. Staff was extra friendly. Loved it
Stayed 5 nights in Aug 2023
Response from Dulce Font, General Manager on 21 Aug 2023
Dear Amande,Thank you for sharing your opinion of your stay with us.We are pleased that you appreciated our new decor and your acknowledgement of the quality of service on behalf of our dedicated team is gratifying and encourages us to uphold our standards.We look forward to welcoming you back on future visits. Kindest regards,Dulce Font, General Manager

10/10 Excellent

Eduard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jun 2023
Response from Dulce Font, General Manager on 1 Jul 2023
Dear Eduard,Thank you for such a positive review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.The entire team look forward to welcoming you back for a future visit.Kind regards,Dulce Font, General Manager

8/10 Good

Marika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Dulce Font, General Manager on 18 May 2023
Dear Marika,Thank you for your positive feedback.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future visit.Kind regards,Dulce Font, General Manager

10/10 Excellent

Paul

Stayed 5 nights in May 2023
Response from Dulce Font, General Manager on 3 Jun 2023
Dear Paul,Thank you for your kind feedback.We are pleased that we were able to meet your expectations.We hope to welcome you back soon.Best wishes,Dulce Font, General Manager

10/10 Excellent

Pettie

Stayed 3 nights in Apr 2023
Response from Dulce Font, General Manager on 25 May 2023
Dear Guest,Thank you for this positive review of your stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future visit.Kind regards,Dulce Font, General Manager

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the artwork! And everyone was helpful, happy and professional.
Stayed 1 night in Apr 2023
Response from Dulce Font, General Manager on 17 Apr 2023
Dear Dianne,Thank you for sharing your review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back on a future occasion.Best regards,Dulce Font, General Manager

10/10 Excellent

Morven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
My friend and I booked this hotel and resort ‘blindly’, for the reason that we were only staying for 3 nights and didn’t want a long airport transfer. Well, what a find this hotel was! Our room was lovely, all the areas in the hotel were so clean and comfortable but the stand out for us was the fabulous staff; they were extremely friendly, helpful and couldn’t do enough to make our stay a great one. A special shoutout to Marco, who makes the best Mojitos and Samuel who conjured up the tastiest omelette with the happiest of smiles!
Stayed 3 nights in Apr 2023
Response from Dulce Font, General Manager on 17 Apr 2023
Dear Morven,Thank you for sharing your experience.We are very pleased that you enjoyed staying at our hotel and that our team were attentive to your needs. We'll be sure to pass on your compliments to Marco and Samuel in particular.We look forward to the pleasure of welcoming you back. Best wishes,Dulce Font, General Manager

10/10 Excellent

Joseph

Stayed 1 night in Mar 2023
Response from Dulce Font, General Manager on 14 Apr 2023
Dear Joseph,Thank you for sharing your positive review.We are pleased that we were able to meet your expectations.We look forward to having you return. Best wishes,Dulce Font, General Manager

10/10 Excellent

Michelle

Stayed 2 nights in Dec 2022
Response from Dulce Font, General Manager on 6 Mar 2023
Dear Michelle,Thank you for taking the time to let us know your opinion of your recent stay.We are pleased that we were able to meet your expectations.We look forward to the pleasure of welcoming you back. Many thanks again,Dulce Font, General Manager

10/10 Excellent

Fred, Trexlertown

Stayed 1 night in Nov 2022
Response from Dulce Font, General Manager on 13 Feb 2023
Dear Fred,Please accept our sincere thanks for this kind review.We are pleased that we were able to meet your expectations.We look forward to seeing you again.Kind regards,Dulce Font, General Manager

8/10 Good

Takuro

Liked: Cleanliness, staff & service
Receptionists are very friendly and helpful to arrange things.
Stayed 2 nights in Sep 2022
Response from Dulce Font, General Manager on 7 Oct 2022
Dear Takuro,Please accept our sincere thanks for this kind review.Thank you for mentioning the great lengths our team went to in order to make your stay as comfortable as possible; your kind words are appreciated.All of the team look forward to seeing you again in the future.Kind regards,Dulce Font, General Manager

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, room comfort
Great stay
Great stay! I would suggest a rental. It’s pretty hard to navigate the town. Taxi service is pretty unreliable. The staff was very friendly.
Stayed 2 nights in Sep 2022
Response from Dulce Font, General Manager on 14 Sept 2022
Dear Michael,Thank you for reviewing your recent stay.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guest's satisfaction is our highest reward.Thank you for your insight, we also provide a complimentary daily shuttle to Palma and we are located within walking distance to the beach.We hope to welcome you back again soon.Best wishes,Dulce Font, General Manager

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and service, wish I had more time there
Stayed 1 night in Sep 2022
Response from Dulce Font, General Manager on 7 Sept 2022
Dear Adam,Thank you for this kind review.We are thrilled that you had a pleasant experience with us. Our dedicated team strives to provide top notch service and ensure quality facilities, and it is very rewarding to read that you were satisfied in this regard. Such positive feedback encourages us to continue with our efforts to uphold our high standards. Thank you once again.The entire team look forward to welcoming you back on a future visit.Kind regards,Dulce Font, General Manager

10/10 Excellent

Robert, Miami Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel. Great Location, large swimming pool and very friendly/ helpful staff. Our second time at this hotels and its excellent.
Stayed 1 night in Aug 2022
Response from Dulce Font, General Manager on 12 Aug 2022
Dear Robert, Thank you for your kind feedback. A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us. Our team will be delighted to hear that they made such a difference and we will be sure to pass on your lovely comments. It would be an absolute pleasure to welcome you again in the future. Best regards, Dulce Font, General Manager

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back!
Enjoyed our stay. Very friendly staff who engaged and spent time with us. Especially working on our Spanish. Lovely service at the bar as well.
Stayed 4 nights in May 2022
Response from Dulce Font, General Manager on 11 Jun 2022
Dear Julie, Thank you for this positive review of your stay. We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us. We look forward to the pleasure of seeing you again in the future. Kind regards, Dulce Font, General Manager

8/10 Good

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2022
Response from Dulce Font, General Manager on 17 Aug 2022
Dear Natalie, We appreciate this positive rating. We are glad your stay was enjoyable. However, we would love to know what would have made your stay a perfect one. We hope to welcome you back for a return visit, Best regards, Dulce Font, General Manager

8/10 Good

Rumaanah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from Dulce Font, General Manager on 9 May 2022
Dear Guest We acknowledge with thanks your rating about your recent stay. We are glad that we met your expectations. We would welcome your suggestions on how we could improve your experience. We look forward to welcoming you back. Best regards, Dulce Font, General Manager

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would highly recommend!!!
Hotel was perfect! Not a thing to fault, flawless👌
Stayed 3 nights in Apr 2022
Response from Dulce Font, General Manager on 25 Apr 2022
Dear Jack, Thank you for this great review. We are very pleased that you had a memorable experience and everything met your expectations. We look forward to having you return. Best wishes, Dulce Font, General Manager

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very pleased with the hotel, the staff were incredibly friendly and helpful. Breakfast was good, had a variety of fruits, cheese, cold meats, eggs, bread, cakes and treats, but best of all was the happy chef at the omelette station. The hotel was clean, surprisingly quiet at night and very easy access for transport. Bus station is near by, and, the bus with route 4 takes you to the center of Palma in 15 -20 minutes. The Cala Major Beach is pleasant and near the hotel. I didn’t use the pool or the gym as had a short trip but looked very nice. I will definitely will recommend it and will try to stay there again.
Stayed 3 nights in Apr 2022
Response from Dulce Font, General Manager on 13 Apr 2022
Dear Ana, Thank you for such a positive review. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We are delighted we were able to tempt your taste buds with our varied and tasty breakfast buffet, that caters to all tastes. We look forward to seeing you again on your next stay! Best wishes, Dulce Font, General Manager

8/10 Good

Richard

Liked: Cleanliness, staff & service
Moderate stay.
Pros: Friendly staff. Super clean. Regular Buses. Decent poor & Gym cons: a little dated. Awful wifi
Stayed 4 nights in Sep 2021
Response from Dulce Font, General Manager on 2 Oct 2021
Dear Richard. Thank you for taking the time to review your recent stay. We are pleased that you appreciated the high standards and quality service which we strive to uphold. We regret that you did not inform us of the issue you had while on-site as our team members are always on hand to assist. We have antennas distributed through the building to offer the best connection and if we had known would have found the best solution. Rest assured that we have duly noted your comment and will certainly review the case. It would be a pleasure to welcome you back. Kind regards, Dulce Font, General Manager

10/10 Excellent

Niklas

Stayed 1 night in Aug 2021
Response from Dulce Font, General Manager on 6 Dec 2021
Dear Niklas, This is a great rating. Thank you! We are glad your stay was perfect. Best regards, Dulce Font, General Manager

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick ride to the port.
Comfortable overnight stay in preparation for an early morning ferry. Very quick ride to the port. Look fir the second entrance to the port. It says for ferry and cruise ships.
Stayed 1 night in Aug 2021
Response from Dulce Font, General Manager on 23 Aug 2021
Dear James, Thank you for your review. We appreciate that you chose to stay with us and are happy to know that our location was ideal for you. We hope to see you again in the future. Kind regards, Dulce Font, General Manager

8/10 Good

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Good, but not outstanding.
The hotel was good. It wasn’t amazing but it was okay. The pool area was brilliant very large and plenty of space for everyone. The rooms were clean and spacious however I booked a double room and was given a twin room which wasn’t brilliant. Due to covid certain features of the hotel were not in order such as the gym and the shuttle bus. It was a great location to Palma and Cala Major beach. 7/10.
Stayed 4 nights in Jul 2021
Response from Dulce Font, General Manager on 21 Jul 2021
Dear Charlie, Thank you for taking the time to share your review. We are pleased that you had a pleasant stay and that our location met your expectations. We do have double beds on request, but these are subject to availability, however, if informed we are pleased to offer a room move as soon one meeting your requirements becomes available. We hope to see you again. Best wishes, Dulce Font, General Manager

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Oct 2020
Response from Dulce Font, General Manager on 15 Oct 2020
Dear Lillian, Thanks for taking the time to send us a great rating. We are glad your stay was perfect. Thank you again. We hope to have the pleasure of seeing you again in the future. Kind regards, Dulce Font, General Manager

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay - recommended
Everything about this hotel was great from the service to the décor. It has a great big pool area to relax and good clean facilities. There is also a gym which I didn't use. The restaurant there is very nice, with a good selection of well made drinks. My only gripe was that the minibar and air-conditioning could have worked better, but I was never uncomfortable there. It is conveniently located near a nice beach, restaurants, local attractions and good connections to other parts of Mallorca.
Stayed 8 nights in Sep 2020
Response from Dulce Font, General Manager on 3 Oct 2020
Dear Robert, Thank you for reviewing your recent stay. It is a pleasure to know you had an excellent experience and that we exceeded your expectations with our relaxed atmosphere and high standards of service. It is always a pleasure to receive a message of satisfaction from our guests. We are very sorry for any inconvenience and will be having the minibar and airconditioning units checked to ensure they are functioning correctly. Please don't hesitate to reach out to us with any concerns so that we may deal with them on the spot. We hope that you will visit us again in the future. Best regards, Dulce Font, General Manager

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Very convenient hotel for Palma and not far from beaches in small coves. The service was excellent, but we had a minor problem with the shower and had to change rooms. Highly recommended but ask for room with bath.
Stayed 2 nights in Aug 2020
Response from Dulce Font, General Manager on 20 Aug 2020
Dear Guest, Thank you for taking the time to share your review. Our dedicated team strives to ensure the utmost comfort and satisfaction of our every guest, so it is very rewarding to read that you had a pleasant experience and that the issue you had was efficiently dealt with. Thank you for highlighting our strategic location and are glad you were able to make the most of it. We look forward to having the opportunity to welcome you back in the future. Best wishes, Dulce Font, General Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very helpful staff, Front desk excellent.
Stayed 4 nights in Mar 2020
Response from Dulce Font, General Manager on 15 Mar 2020
Dear Robert, It was a pleasure to receive your kind review. We appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. We look forward to welcoming you back for another great stay! Best wishes, Dulce Font, General Manager

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2020
Response from Dulce Font, General Manager on 2 Mar 2020
Dear Guest, Thanks for this top rating and for choosing our hotel. We are happy we were able to cater to all your needs. Again, thank you very much. We look forward to welcoming you again. Best regards, Dulce Font, General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very helpful. Lovely room and nice pool area. Taxi or bus ride from Palma but we didn't mind that.
Stayed 4 nights in Oct 2019
Response from Dulce Font, Director. on 4 Nov 2019
Dear guest. Thank you very much for your lovely comment. We are very pleased to read that you have enjoyed everything about our hotel included our pool area. We look forward to welcoming you back, Kind regards.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms and the hotel overall. Great views. Staff were friendly and helpful. Nice calm atmosphere. Only thing I wasn’t pleased with was there wasn’t any tea/coffee making facilities and neither was it available on room service.
Stayed 2 nights in Oct 2019
Response from Dulce Font, Director on 4 Nov 2019
Dear Guest, Thank you for staying at the Joan Miró Museum Hotel and sharing your feedback with us! We are happy you found our staff friendly and our atmosphere relaxing. We are sorry about the coffee facilities inconvenient, we remind you kettles may always be requested in the reception. We look forward to welcoming you back in the future.

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I am going to submit a complaint to you (Expedia) as they literally endangered mine and my partners life and seemed unbothered by this. I will be demanding recompensating for the horrendous service I have received from Expedia and requesting this hotel be removed from your website. Details to follow when I email your CEO tomorrow.
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property. If you are elderly or disabled you will need to take a cab or Uber to get there as the road is a steep walk. But it is worth the view. Room is basic but comfortable with a nice balcony. Staff is extremely helpful in English.
Stayed 4 nights in Oct 2019
Response from Dulce Font, Hotel Manager on 29 Oct 2019
Hello, We are grateful for taking some of your time to allow us to know about your experience at our hotel. We are happy to hear you enjoyed our beautiful view, and that the staff was always helpful, they all work hard to ensure top accommodations are provided to all of our guests. We look forward to seeing you during your next visit!

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The location is quite good and it is very close to the beach. The staff are very kind and willing to help with everything. The building is not soundproof so you can hear people walking on the corridor and in the surrounding rooms as well.
Stayed 3 nights in Oct 2019
Response from Dulce Font, Hotel Manager on 29 Oct 2019
Hello, Thank you very much for your review. We truly appreciate your compliments about the hotel's service, and location. We look forward to welcoming back for another amazing stay Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

Timothy J

Liked: Cleanliness, staff & service, room comfort
Enjoyable stay.
Great location, the number 3 bus takes you to central Palma in 10 mins and it's a 10 minute walk to a lovely beach. A few bits were a little tired but I'd happily stay here again.
Stayed 3 nights in Oct 2019
Response from Dulce Font, General Manager on 11 Oct 2019
Dear Timothy, Thank you for reviewing your stay with us. We are glad to know you had a great experience with us! We would like to take this opportunity to express our thanks for your kind words about the prime location we enjoy and the transport options nearby. We have taken good note of your comments and handed them to the concerned departments for review. We look forward to welcoming you again. Best wishes, Dulce Font, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, friendly helpful staff, only had paid parking
Stayed 7 nights in Sep 2019
Response from Dulce Font, General Manager on 7 Oct 2019
Dear guest, Thank you for your review of your recent stay at Hotel Joan Miró Museum, Palma de Mallorca, We are proud of the high level of personal service we offer so it's really rewarding to receive your positive feedback about our team. We like to think our secure parking is reasonable but will consider your feedback closely for improvement. Nevertheless, glad to read that you had a pleasant stay and enjoyed our breakfast selection. We hope to welcome you back in the future. All the best. Dulce Font, General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff very friendly and helpful from reception to bar and restaurant all good also the pool good size pool and bedrooms smart and comfortable we enjoyed our stay and would definitely go back again many thanks
Stayed 7 nights in Sep 2019
Response from Dulce Font, General Manager on 9 Oct 2019
Dear guests, We acknowledge with thanks your high rating about your recent stay. It is truly rewarding for our team to be commended by a guest and we are delighted that you received courteous and professional service at the hotel and the restaurant. I am delighted to read that your room was to your liking. We hope to have the pleasure of seeing you again in the future. Kind regards, Dulce Font, General Manager

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness
Just stayed here for one night but a long way out and not much round it that was open, when we wanted to eat. Horrible block of flats dominating the view over the pool. We were given a lovely room with a terrace bigger than the room on the 5th floor. On my next visit to Palma I would definitely pay a bit more to be central
Stayed 1 night in Oct 2019
Response from Dulce Font, General Manager on 7 Oct 2019
Dear Guest. Thank you for taking the time to share your experience with us. We are happy to know that you enjoyed your room. However, we are very sorry that your stay wasn't completely satisfying, The hotel is located in a quiet area but very well connected with the city centre. We are at 10 minutes from the old town by taxi and 5 minutes from the port and seafront of Palma where you will find the best nightlife and restaurants. We are also 600m from the Porto Pi shopping center and the beach of Cala Mayor, both easily accessible on foot and with numerous bars and restaurants. Moreover we offer our guests a daily free shuttle service into the city centre, Cala Mayor beach and the Joan Miró Foundation. Please rest assured that your comments will be very useful as we evaluate our services in the future. Nevertheless, we hope to be able to see you again for a more pleasant experience on a future occasion. Best wishes, Dulce Font, General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third visit to this hotel so we knew standards. Staff were friendly and helpful at all times. Special thanks to reception staff for sorting out glitch on my phone for on line flight booking and printing out our return boarding passes. Also thanks for getting extra bed put in room for granddaughter within 10 mins of asking.
Stayed 7 nights in Sep 2019
Response from Dulce Font, General Manager on 7 Oct 2019
Dear Guest, Thanks very much for your nice review. We are humbled by your kind comments about our team, as well as the fact that you have chosen to return to our hotel time and time again. Your comfort and satisfaction is our top priority, and we are always happy to go that extra mile (or two) to meet your expectations! Thank you again. We would love to have you return for another memorable experience. Sincerely, Dulce Font, General Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.. Andrea on reception was more than helpful 10/10
Stayed 5 nights in Sep 2019
Response from Dulce Font, General Manager on 3 Oct 2019
Dear Guest, Thank you for your positive review. We are proud of the high level of personal service we offer so it's really rewarding to receive your positive feedback about our team members. We have passed your kind appreciation Andrea. We look forward to welcoming you back. Best wishes, Dulce Font, General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good food and excellent service. Choice of local restaurants and shops, good bus or taxi service to centre of Palma.
Stayed 7 nights in Sep 2019
Response from Dulce Font, General Manager on 26 Sept 2019
Dear guest, Thanks for sharing the experience of your stay at Joan Miró Museum hotel, in Palma de Mallorca. Our entire team is delighted that everything met your expectations during your stay. Your positive feedback is a reward and an incentive for us to continue upholding our high standards of service. We would love to welcome you again in the future. Best wishes, Dulce Font, General Manager