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Reviews of Hipotels Mercedes Aparthotel

4 out of 5
Hipotels Mercedes Aparthotel
Avda. Sa Coma, s/n, Cala Millor, Sant Llorenc des Cardassar, Mallorca

Reviews

8.8

Excellent

Rating 10 - Excellent. 37 out of 86 reviews" "
Rating 8 - Good. 39 out of 86 reviews" "
Rating 6 - Okay. 9 out of 86 reviews" "
Rating 4 - Poor. 1 out of 86 reviews" "
Rating 2 - Terrible. 0 out of 86 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aine

Stayed 7 nights in Oct 2023

8/10 Good

Martin

Stayed 7 nights in Oct 2023
Response from J.Fullana- Hotel Mg. on 24 Oct 2023
THANK YOU VERY MUCH FOR CHOOSING HIPOTELS MERCEDES

10/10 Excellent

Britt

Stayed 7 nights in Sep 2023
Response from J.Fullana- Hotel Mg. on 24 Oct 2023
Thank you very much for choosing Hipotels Mercedes !!

8/10 Good

David John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel, good amount of sun beds, Very much set up for German guests, but overall a nice stay
Stayed 5 nights in Jul 2023
Response from J.Fullana - Hotel Mg on 31 Jul 2023
Dear David J.Thank you very much for sharing your evaluations. We are delighted to know that you have generally enjoyed your stay with us.It will be a pleasure for us to be able to greet you again on future occasions. Thank you for choosing Hipotels MercedesKind regards

10/10 Excellent

Ernesto

Stayed 1 night in Jun 2023

8/10 Good

Daniel

Stayed 7 nights in May 2023

8/10 Good

Romain

Stayed 8 nights in May 2023

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything you need and more. Comfortable, clean, well equipped, friendly staff, great location. We will be booking again.
Stayed 4 nights in Apr 2023
Response from J.Fullana on 26 Apr 2023
Thank you very much for taking the time to rate the hotel and share it with other travelers.We are pleased to know that you enjoyed your stay in general. We appreciate your trust in Hipotels Mercedes.We will be happy to greet you again on future occasions.Kind regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 10 nights in Apr 2023
Response from J.Fullana on 26 Apr 2023
Thank you very much for evaluating our hotel.

10/10 Excellent

søren

Stayed 8 nights in Apr 2023
Response from J.Fullana-Dir. on 15 Apr 2023
Thank you very much for choosing Hipotels Mercedes. We are very pleased to know that you enjoyed your stay with us.We hope to greet you again on future occasions.kind regards

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, room comfort
Great holiday away in Majorca in this lovely hotel. The room was a nice size with living area, kitchen and separate bedroom. The only downside was that the shower was in need of repair or replacement towards the end of the holiday. All staff were amazing especially Claudia on reception who helped out massively with our transport from the airport and back. We didn't try the restaurant or bar as this hotel is in a great position and is surrounded by some lovely bars and restaurants. It is literally over the road from a beautiful beach as well. I used to go down to the pool around 8am to reserve a sunbed and always managed to get one so that wasn't a problem either. I thoroughly recommend this hotel and also the resort, you cant go wrong!
Stayed 11 nights in Aug 2022
Response from Joan Fullana- Hotel Mng. on 17 Aug 2022
Dear Mr. Marc, Thank you very much for valuing the hotel and thank you very much also for your fantastic opinions. We are delighted to know that you have enjoyed your holidays with us. I will personally convey your thanks to Claudia, I am sure she will be very very happy. We will be delighted to have you among our guests again so that you can try the fantastic buffet that we have. We wish you all the best. Thank you for trusting in Hipotels Mercedes Best regards.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff at check-in, room very nice with a view, some refreshments needed in the kitchen. Over all a very nice experience.
Stayed 3 nights in Jun 2019
Response from Dir. on 19 Jun 2019
Thank you very much for your visit and your comment. We are pleased to know that you have enjoyed your stay at our hotel. We look forward to seeing you again among our guests.

10/10 Excellent

Verified traveller

Liked: Staff & service
Great location, next to gorgeous sandy beach. Lovely pool area with pool table, table tennis and kiddies play area. Balcony with sea view.
Stayed 3 nights in Jun 2018
Response from Dir. on 21 Jun 2018
We are very grateful for your visit and your opinion about our hotel. We wish you to continue trusting Hipotels for your next Holidays. Thank you !!

10/10 Excellent

judith, west yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel ..so close to a gorgeous white beach
I've been to this hotel twice with my daughters,I'm 73 and I just love the hotel Mercedes.the staff are helpful and polite.the restaurant is lovely with outside seating,and a great variety of wonderful food. the views from the rooms of the beach and the sea,are so calming and tranquil.I love the fact that hotel Mercedes is an apart hotel,with kitchen appliances,spacious lounge,and bedroom ,the beds were the most comfortable I've ever slept in.i would recommend this hotel to anyone,and they won't be disappointed.
Stayed 7 nights in May 2017
Response from Hipotels Mercedes Direktor on 19 Jun 2017
Thank you very much for this nice comment and your recommendations. We are pleased that all around you enjoyed it. We look forward to welcoming you again in Hipotels Mercedes

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic family holiday
Couldn't fault the hotel, other than the night time entertainment was slightly low key and all rapped up by 10pm, but this didn't bother us as we like to explore the resort, but just thought I'd mention it for future guests. Also the hotel clientele is predominantly Germany, which again didn't bother us as Cala Millor is really focused towards the Germans as you'll notice the German wheat beer they have on offer in the bars/resturants is excellent! I especially recommend Paulaner! Would highly recommend the hotel and Cala Millor resort for a good relaxing family/couples holiday.

10/10 Excellent

Robert K.

Liked: Cleanliness, staff & service, room comfort
Holiday with son and family
We arrived on 7th October for 10 days. Hotel arranged transport to and back to airport. Situation of Hotel is at the beach and supermarket just across the road. Staff were extremely friendly and apartment was excellent . I have already recommended this to friends.

10/10 Excellent

Russell, Birmingham UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab Holiday
We stayed for 2 weeks during August and we had a great holiday, the only very small down side was our younger daughter did not make any friends to play with at the pool as most of the other guests were from Germany. Lots of sun beds available all day, great location, all the staff and guests were very pleasantand we would recommend this hotel,

4/10 Poor

Adam, UK

Liked: Cleanliness
Disliked: Staff & service
Unapproachable staff and luke warm showers
While check in shouldn't be a long process the staff took no time to make us feel welcome after our trip. Nobody acknowledged us during our stay and check out was much the same. The room was ok although beds were like hospital beds and the shower never really got hot. Beware of leaving luggage at the hotel reception. There is no security as anyone is allowed the key with no checks and can enter the room unsupervised!! Not at all geared up for guests from the UK.

8/10 Good

Gene jeanie, London

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to all resort amenities
Excellent location and good value. Only disappointing things were very hard mattresses on beds, no lunch service beyond 2.30pm at restaurant and in door pool out of use on the only day it was wet and could not use outdoor pool or sea.

10/10 Excellent

G & J, Epsom, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Spacious apartment in great location with lovely views from balcony. Hotel/resort predominantly German so very little information in English but otherwise very happy.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Kathleen

Travelled with family
Liked: Cleanliness, amenities
Man merkt dem Hotel das Alter an. Es ist zwar alles sauber, jedoch ist in Zukunft eine Renovierung erforderlich. Das Mobiliar in den Appartements sollte ebenfalls erneuert werden. Lage ist top.
Stayed 3 nights in Apr 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, property conditions & facilities
Werde diese Unterkunft wieder buchen
Stayed 4 nights in Oct 2023

6/10 Okay

marc

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Sehr in die Jahre gekommenes Mobiliar aber alles sauber . Das Personal ist immer freundlich und hat ein Lächeln für ihre Gäste übrig
Stayed 7 nights in Jul 2023
Response from J.Fullana- Hotel Mg. on 2 Aug 2023
Sehr geehrter Herr Marc, Vielen Dank für Ihre Bewertung. Wir freuen uns sehr, dass Sie Ihren Urlaub im Großen und Ganzen genossen haben.Wir freuen uns besonders über Ihre freundlichen Worte über das Personal.Wir hoffen, Sie bei zukünftigen Gelegenheiten wieder bei uns begrüßen zu dürfen.

10/10 Excellent

Adrian

Liked: Cleanliness, property conditions & facilities
Würde immer wieder gehen
Stayed 9 nights in Jul 2023
Response from J.Fullana - Hotel Mg on 31 Jul 2023
Vielen Dank für Ihre guten Bewertungen.Wir hoffen, Sie bei den nächsten Anlässen wieder begrüßen zu dürfen und alle Ihre Erwartungen zu erfüllen.Mit freundlichen Grüße

8/10 Good

Stefan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2023

8/10 Good

Martin

Stayed 7 nights in May 2023

8/10 Good

Christophe

Stayed 7 nights in Apr 2023

8/10 Good

Ronald

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Große Zimmer (Apartments) mit einer guten Ausstattung. Die Möbel sind etwas angeschlagen, doch das kann man übersehen. Das Essen war gut und abwechslungsreich. Die Lage ist perfekt für jeden der einfach nur am Strand liegen möchte oder auch für Ausflüge.
Stayed 8 nights in Apr 2023
Response from J.Fullana on 26 Apr 2023
Vielen Dank, dass Sie unser Hotel bewertet und mit anderen Reisenden geteilt haben.Wir freuen uns zu wissen, dass Sie Ihren Aufenthalt im Allgemeinen genossen haben.Wir hoffen, Sie bei zukünftigen Gelegenheiten wieder begrüßen zu können.Mit freundlichen Grüße

8/10 Good

Kun

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay, also that it was made possible to change the room to the upper floor with the sea view we‘ve looked forward to. We especially enjoyed the big rooms, big balcony, view, the breakfast and the animation, which was not to intrusive.
Stayed 10 nights in Oct 2022
Response from j.fullana on 17 Oct 2022
Thank you very much for taking the time to rate the hotel and for your good comments.We are glad to know that in general you have enjoyed your stay.We hope to greet you again on future occasions and continue to meet your expectations.Best regards, Joan Fullana- Hotel Mg.

6/10 Okay

Richard

Travelled with family
Great location, friendly staff. Poor , old air co system in rooms- hardly works
Stayed 1 night in Jul 2022
Response from J.Fullana - Hotel Mng. on 1 Aug 2022
Thank you very much for choosing Hipotels Mercedes. We are delighted to know that you have enjoyed your vacation at our hotel. Thank you very much also for your kind words about the staff. We hope you continue to trust us and we can greet you again on future occasions.

10/10 Excellent

Christoph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfektes Hotel direkt am Meer. Freundliches Personal immer hilfsbereit.
Stayed 14 nights in Jul 2022
Response from J.Fullana - Hotel Mng. on 25 Jul 2022
Sehr geehrter Herr Christoph, Vielen Dank, dass Sie unser Hotel bewertet und Ihre Meinung mit anderen Reisenden geteilt haben. Wir freuen uns zu wissen, dass Sie Ihren Urlaub bei uns genossen haben. Besonderen Dank für Ihren Kommentar zum Personal. Wir hoffen, Sie in naher Zukunft wieder begrüßen zu dürfen, MfG,

10/10 Excellent

Heinrich

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 14 nights in Jul 2022

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2022
Response from J.Fullana - Hotel Mngr. on 7 Jun 2022
Thanks a lot !!!

10/10 Excellent

jerome

Stayed 7 nights in Apr 2022
Response from J.Fullana - Hotel Mngr. on 2 May 2022
Muchas gracias por valorar nuestro hotel. Nos encanta saber que los clientes se han sentido a gusto con nosotros. Esperamos que sigan confiando en Hipotels Mercedes.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Muy bueno
Las vistas espectaculares. La ubicación inmejorable, está en la misma playa. Supermercado enfrente, muchos restaurantes y un gran paseo marítimo para caminar o correr. Las toallas las cambian aunque las dejes colgadas y eso es poco ecofriendly.
Stayed 8 nights in Aug 2021
Response from J.Fullana - Hotel Mngr. on 17 Aug 2021
Muchas gracias por tomar tiempo en valorar nuestro establecimiento y por hacerlo de manera tan favorable. Nos complace saber que se han sentido a gusto en nuestro Hotel. Muchas gracias por haber confiado en Hipotels Mercedes, y esperamos poderles saludar de nuevo en futuras ocasiones.

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Schöne Unterkunft. Sauberkeit bedeutet aber auch unter den Betten zu putzen! Essen ist sehr gut und das Personal sehr nett.
Stayed 8 nights in May 2021
Response from J.Fullana - Hotel Mngr. on 4 Jun 2021
Lieber Gast, Wir bedanken für Ihr Vertrauen in Hipotels Mercedes und entschuldigen uns gleichzeitig, wenn Sie mit der Sauberkeit nicht ganz zufrieden waren. Vielen Dank, auch, für Ihren netten Kommentar zu unserem Personal. Wir versuchen immer, aus den Meinungen unserer Kunden zu lernen. MfG,

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Sep 2019
Response from H.Direccion on 3 Oct 2019
Für Ihre Bewertung möchten wir uns sehr herzlich bei Ihnen bedanken. Wir hoffen, Sie wieder bei uns begrüßen zu dürfen.

10/10 Excellent

Verified traveller

Stayed 9 nights in Sep 2019
Response from H.Direccion on 2 Oct 2019
Für Ihre Bewertung möchten wir uns sehr herzlich bei Ihnen bedanken.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ligging is zeer goed. 30 meter van het strand en ca. 300 meter van het centrum en toch rustig gelegen aan een soort plantsoen. Interieur van appartementen is hier en daar aan renovatie toe.
Stayed 11 nights in Aug 2019
Response from Hotel M. on 21 Aug 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 4 nights in May 2019

8/10 Good

Janne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muuten loistava hotelli mutta sauna ei ollut toiminnassa.
Stayed 8 nights in Oct 2018
Response from Dir. on 8 Nov 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Håkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

8/10 Good

jose, sevilla

Liked: Staff & service
A pie de playa. Hotel para familias
Fuimos en Abril, y aunque lo consideran temporada alta, faltaban muchos servicios. Cala Millor un poco desierto.
Stayed 2 nights in Apr 2018
Response from Dir. on 21 Apr 2018
Muchas gracias por confiar en Hipotels. Esperamos poderles saludar nuevamente.

10/10 Excellent

yulia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Спасибо за отличный отдых!
Response from Dir. on 19 Apr 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Ken Stavensø, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt hotel, helt ned til stranden.
5 dage i uge 42, super vejr over 30g om dagen og 26-28g kl. 22. Stranden er fin, dog er der lidt klippestykker nogle steder, men ellers fin sandbund og gode bølger.
Stayed 5 nights in Oct 2017