Ratings based on 16 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
75% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveller

Nice hotel

Posted 13-May-2015
Clean rooms, nice staff, good choice of food and drinks. Would go back to this hotel.
3 out of 5
by A verified traveller


Posted 13-Jul-2012
Pros: Frukost
Cons: För lugnt
Location: 5 min fr stranden, 20 fr Magaluf
Helt OK, vi åkte för att festa i Magaluf. Var ett lugnt hotell som förmodligen passar pensionärer bäst. Inget om man vill festa på balkongen.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 12-Jul-2010 on Hotels.com
5 out of 5
by A verified travellerfrom Luton

Very pleasant

Posted 23-Jan-2009
We stayed only for the weekend. Hotel's staff very helpful, speak basic English. January is completely quiet month but they organised so many entertainments in the evenings that we couldnt complain. Food was delicious and not repetory, every night diffrent spanish delicacies. My only complaint was the heating system. Although it was 15C degree outside, the marble flooring and bathroom were extremely cold (no radiators in the bathroom, bedroom). We put the heating all day long so in the evening would be warm...it wasnt. We did asked for help and a handyman came to check up the settings almost immediately which were fine but still not quite warm results for us. I quess 15C is considered warm for majority of Spanish people. Overall customer service was great and it is a lovely hotel to stay during the warmer months.
4 out of 5
by A verified travellerfrom Kent

Winter Peace and Quiet

Posted 11-Jan-2009 on Hotels.com
If your looking for tranquillity and also enjoy the being close to Palma this is a good hotel to stay in. I would suggest the hotel sorts out their satelite system ti0o have at least one "English film " channel to accomodate the rainy/ cold times when it is not wise to be walking out and about.
3 out of 5
by A verified travellerfrom London


Posted 01-Dec-2008
The staff were friendly - the food was okay, the tea was not very nice (should have taken some Earl Grey' with me), and the room was neat. I was disappointed that the pool was too cold to swim (Nov) especially as the holiday was advertised as 'winter sun'. The only english TV stations were SKY and CNN - good thing I had a book to read before bed. (Watching Knight Rider in German was interesting!!!) Good value though.
3 out of 5
by A verified travellerfrom Sheffield

an okay hotel in palma nova

Posted 02-Apr-2008
probably a good all round hotel but only as far as average, good selection of food and quite at night time. perfect for a few days holiday.
4 out of 5
by A verified travellerfrom HIGH WYCOMBE,BUCKS

Excellent Hotel

Posted 14-Jul-2007
Just got back (14/7/07) and must say what a great hotel the PALACE was.The restaurant was fantastic in cleanliness,efficiency and the staff couldn't do enough for you.The food was well prepared and displayed.I was surprised by the breakfast buffet as in Spain you usually got a basic setting but here you had a full buffet of everything every day.The lounge area was well set out with plenty of tables and chairs and again the staff was great.The animation guys were fantastic in their choice of games during the day.As usual the evening entertainment was hit and miss but hey you can't have everything.The only down side are the rooms which have very thin walls and the fridge goes off when you take the key out of the slot.
3 out of 5
by A verified travellerfrom Swindon, Wiltshire

Average, wouldnt go back again, and right next to a church with constant bell ringing

Posted 29-Jun-2007
This hotel is situated right at the quiet end of Palma Nova. The hotel itself is rated as a 4 star, I don't know why as it wasn't that fantastic. Bathrooms were tiny and permanently stank of drains. Also one thing the brochure/sites don't tell you is that the hotel is right next to a church and therefore you get woken up at 9am everyday with the bells ringing for ages and then they ring every hour after that. The breakfast was nice although the rest of the meals were the same day in day out, in fact we ate out every evening. Staff were a mixed bag, some very friendly and helpful, others miserable and grumpy. There was no list of things that were included in the all inclusive deal. There was supposed to be free snacks throughout the day but we never ever saw them. Drinks however were readily available from a very small bar at the poolside during the day and another small bar inside in the evenings. We never went to the pool as there were a very small number of sun loungers, most of which had been claimed by I'm not joking 4.30 in the morning I overheard one day. The pool area is shadowed by the hotel on one side and a massive ugly stone wall about 30ft plus tall the other side. The beach is a good 10 min walk away and there isn't a massive selection of bars/restaurants within the very near vicinity. If you book this hotel under the pretense that its a 4 star luxuary accommodation you will be quite disappointed.
4 out of 5
by A verified travellerfrom Frimley

Palma Nova Palace Hotel, Majorca

Posted 08-Jun-2007
Great break at this hotel, staff and food excellent - only (minor) drawbacks - a significant proportion of the lounge has no view of stage, and (as usual) sun-loungers were mostly taken (by towels) by breakfast time - hotel doesn't seem to enforce their 'no reservations by towel' rule. Bedroom was good, but bath a shade short.