Double Room with Open Sky Bubble Tent & Jacuzzi (Bed & Unlimited Brunch) | Laptop workspace, free cots/infant beds, bed sheets

Reviews of tent Capi Playa

3 out of 5
tent Capi Playa
Costa Brava, 4, Palma de Mallorca, Palma de Mallorca, Mallorca

Reviews

9.0

Wonderful

Rating 10 - Excellent. 44 out of 81 reviews" "
Rating 8 - Good. 30 out of 81 reviews" "
Rating 6 - Okay. 6 out of 81 reviews" "
Rating 4 - Poor. 1 out of 81 reviews" "
Rating 2 - Terrible. 0 out of 81 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great area and the staff were super friendly and helpful! The breakfast is also fantastic and overall great value for money! The only thing missing would be a mini fridge in the room.
Stayed 3 nights in Apr 2024
Response from recepcion on 18 Apr 2024
Good afternoon.We appreciate your positive comments, and we take note of the issue of the refrigerator in the room to try to correct it.Sincerely

10/10 Excellent

Svetlana, Suwanee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean place, extremely nice and polite people working there. Branch was great, a lot of options! Margarita and Dina served everything great! Close distance to the beach!
Stayed 6 nights in Mar 2024
Response from Customer Experience on 24 Mar 2024
Dear Svetlana, Thank you very much for your holiday choice and your lovely comments on the tent Capi Playa. We are proud to hear you had a nice stay with us, so let us transmit you our satisfaction to have been able to fulfil your wishes and expectations for a pleasant holiday. We will certainly forward your high praise to our entire team, they will feel more than happy to have contributed to create a nice atmosphere around you. Thanks again for choosing FERGUS Group. Looking forward to welcoming you again in the future. Warm regards, Susana Cuesta, Customer Experience. tent CAPI PLAYA

10/10 Excellent

Fazeel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Amazing hotel. Clean. Very friendly and helpful staff. Lovely food too.
Stayed 3 nights in Jan 2024
Response from Customer Experience on 16 Jan 2024
Dear Fazeel, Thank you for taking the time to leave your opinion about our tent Capi Playa and for your wonderful feedback. It is a great pleasure to read that you not only had an enjoyable stay with us but that the facilities and staff met your needs. We will certainly pass your feedback on our whole team to advise them of the great work. Thanks for choosing FERGUS Group. We look forward to welcoming you on your next trip to the island. Kindest regards, Susana Cuesta, Customer Experience. tent CAPI PLAYA

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great breakfast, easy to parking around on the street. One block to the beach.
Stayed 3 nights in Nov 2023
Response from Customer Experience on 27 Nov 2023
Dear Jacqueline, Thank you very much for your excellent review as well as for your stay at our tent Capi Playa. We hope to have the pleasure of welcoming you back very soon. Warm regards, Susana Cuesta, Customer Experience. tent CAPI PLAYA

8/10 Good

Fran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really friendly and helpful. Rooms ok. Can be noisy with groups of young people. Parking is a problem.
Stayed 1 night in Jun 2023
Response from Customer Experience on 26 Jun 2023
Dear Fran, Thank you very much for your valuable feedback and your kind words about our tent Capi Playa.We are very glad to know that your stay in our hotel was so satisfactory and that you enjoyed our place. We really appreciate your suggestions regarding the soundproof insulation and the parking availability near the hotel, we have already noted them down and informed our Management for consideration and improvement.Thanks for choosing FERGUS Group. We would love to welcome you again in your next visit to the island. Best regards, Paula Rotger, Customer Experience. tent CAPI PLAYA

10/10 Excellent

Vladislav

Travelled with family
Great for families
It is great for families, good location. Easy to go by A1 bus from the airport and back by A2. As well you could reach downtown by 25, takes about 30 minutes. Good restaurants are around. The hotel brunch is till 13:00!
Stayed 2 nights in Apr 2023
Response from RECEPCION on 4 May 2023
We appreciate your positive comments, they help us to continue improving.Sincerely

10/10 Excellent

Yan Tung

Response from Customer Experience on 6 Mar 2023
Dear Yan Tung, Thank you so much for taking time to share your opinion with us on Expedia. It gives us great pleasure to learn about your wonderful experience at our Tent Capi Playa and that you enjoyed every part of your stay recommending us to other travellers. We look forward to welcoming you again the near future. Best regards,Susana Cuesta, Customer Experience. tent CAPI PLAYA

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location! Fabulous hotel!
Good breakfast. Super clean rooms. Comfortable modern seating areas inside and outside. Friendly helpful staff. Rooms cleaned daily. Bus stop to Palma and the airport I minute walk away. 3 minutes walk from the beautiful beach
Hotel lobby
Sunset
The beach
Stayed 8 nights in Dec 2022
Response from RECEPCION on 31 Dec 2022
Hello.We appreciate your positive comment.It helps us to continue working for the good of our clients.Sincerely

6/10 Okay

Shannon, Denver

8/10 Good

simona

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Overall good .
The hotel is in a great location with a 2 min walk to the beach , a supermarket opposite & a short walk from the bus stop that takes you to the airport . I found it to be quite dusty , especially around the bed but the bathroom was clean . The brunch menu was good most days with lots of options , both meat & vegetarian . I'd stay again
Stayed 5 nights in Sep 2022
Response from Customer Experience on 22 Sept 2022
Dear simona, Thank you very much for choosing our place for your holidays and the valuable review given to the Tent Capi Playa. It is always a pleasure to hear that our guests had an overall enjoyable holiday experience staying with us and recommending us. We will certainly transmit your constructive comments concerning the daily housekeeping service in our rooms to our Management in order to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group.We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta, Customer Experience. tent CAPI PLAYA

10/10 Excellent

Atsushi

Stayed 1 night in Dec 2021
Response from Customer Experience on 13 Dec 2021
Dear Atsushi, Thank you kindly for your excellent rating regarding your stay with us at the tent Capi Playa. We are glad you had an enjoyable stay with us and we hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Group. Kindest regards,Susana Cuesta, Customer Experience. tent CAPI PLAYA

10/10 Excellent

Jorell

Stayed 5 nights in Jun 2021
Response from Dirección. on 13 Jul 2021
Good afternoon. We appreciate your comments, they help us to improve our work. Sincerely

8/10 Good

Merve

Stayed 1 night in Jun 2021
Response from Customer Experience on 8 Jun 2021
Dear Merve, Thank you very much for choosing our place for your days away and the valuable review given to the tent Capi Playa. It is always a pleasure to hear that our guests had an overall enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta, Customer Experience. tent CAPI PLAYA

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!!
Our room on the second floor was perfect! We had a nice view of the beach from the balcony and the space was just what we needed. The AC has a max temperature I believe, we weren’t able to adjust it lower than 24/25 degrees so we kept the balcony door open at night to cool us down a bit more. Bathroom was spacious, fresh towels every day however the sheets were only changed about once if they were changed. The style of the hotel was very nice and clean, they had spacious lounge area inside and outside and complimentary breakfast with different items each morning. I would stay here again, three minutes walking to the beach, 30ish min bus ride to Palma and 15ish to the airport by taxi or another 30 by bus.
Stayed 3 nights in May 2021

10/10 Excellent

bettina

Travelled with family
Liked: Property conditions & facilities
War sehr angenehm und ruhiges Hotel mit schönem design. Umgebung ist wie erwartet sehr touristisch, aber dafür auch nahe an vielen Restaurants und allem. Mit dem Fahrrad kann man wunderschön dem Meer entlang bis Palma fahren, ca. 40min
Stayed 2 nights in Apr 2024
Response from Customer Experience on 15 Apr 2024
Sehr geehrte bettina, vielen Dank für die Zeit, die Sie genutzt haben, um unseren tent Capi Playa zu bewerten sowie für Ihre weitere Empfehlung. Wir freuen uns sehr, dass Ihr Aufenthalt angenehm war und hoffen, Sie bald wieder bei uns willkommen zu können. Bis dorthin verbleiben wir mit freundlichen Grüssen vom gesamten Team, Paula Rotger, Customer Experience. tent CAPI PLAYA

10/10 Excellent

Rebecca Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nettes Personal und Frühstück bis 13:30 Uhr!
Stayed 3 nights in Mar 2024
Response from Customer Experience on 8 Apr 2024
Sehr geehrte Rebecca Isabelle, vielen Dank für Ihre ausgezeichnete Bewertung unseres tent Capi Playa. Wir freuen uns sehr, dass Sie sich in unserem Hotel so wohlgefühlt haben und heißen Sie gerne erneut willkommen. Bis dorthin verbleiben wir mit vielen lieben Grüße vom gesamten Team, Susana Cuesta, Customer Experience. tent CAPI PLAYA

8/10 Good

Sébastien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel a proximité de la mer (200 mètres), restaurants autour, boutiques, supermarchés, arrêt de bus a 200 mètres tres bien desservi.
Stayed 4 nights in Feb 2024
Response from Customer Experience on 2 Mar 2024
Cher Sébastien, Nous sommes ravis que vous ayez apprécié votre séjour parmi nous. Toute l'équipe du tent Capi Playa se joint à moi pour vous remercier de vos mots. Au plaisir de vous revoir et de vous accueillir de nouveau. Cordialement, Susana Cuesta, Customer Experience. tent CAPI PLAYA

8/10 Good

Q

Stayed 7 nights in Jan 2024
Response from Customer Experience on 23 Mar 2024
Sehr geehrter Q, vielen herzlichen Dank für Ihren Aufenthalt bei uns im tent Capi Playa, und dass Sie sich die Zeit genommen haben, uns ein so positives Feedback zukommen zu lassen. Wir freuen uns sehr, dass Sie und Ihre Familie eine nette Urlaubserfahrung bei uns hatten. Es motiviert uns alle, weiter in dieser Richtung zu arbeiten. Wir hoffen, Sie wieder bei uns begrüssen zu können und verbleiben mit freundlichen Grüssen vom gesamten Team, Susana Cuesta, Customer Experience. tent CAPI PLAYA

6/10 Okay

Markus

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Customer Experience on 24 Jan 2024
Sehr geehrter Markus, vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Meinung und Ihre Erfahrung in unserem Haus tent Capi Playa mit uns zu teilen. Es freut uns zu lesen, dass unser Hotel sowie auch der Service unserer Mitarbeiter im Großen und Ganzen Ihren Wünschen und Erwartungen entsprechen konnten. Für Ihre konstruktive Bewertung sind wir Ihnen sehr dankbar. Nur mit Hilfe unserer Gäste sind wir in der Lage, an möglichen Mängeln im Rahmen der Qualitätsverbesserung in unserem Hause zu arbeiten. Unser Team würde sich sehr freuen, Sie bald wieder bei uns willkommen zu können. Bis dorthin verbleiben wir mit freundlichen Grüssen, Susana Cuesta, Customer Experience. tent CAPI PLAYA

10/10 Excellent

Holger, Euskirchen

Danke für den angenehmen Aufenthalt. War sehr zufrieden.
Stayed 1 night in Jan 2024
Response from Customer Experience on 24 Jan 2024
Sehr geehrter Holger, vielen Dank für die ausgezeichnete Bewertung unseres tent Capi Playa. Wir freuen uns sehr, dass Sie sich in unserem Hotel so wohlgefühlt haben und heißen Sie gerne erneut willkommen. Bis dorthin verbleiben wir mit vielen lieben Grüße vom gesamten Team, Susana Cuesta, Customer Experience. tent CAPI PLAYA

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
24 Rezeption, Frühstück wurde extra früher für uns zubereitet. Hotel ist sehr sauber und modern, leider in einer Ecke im Zimmer leichter Schimmel.
Stayed 1 night in Jan 2024
Response from Customer Experience on 16 Jan 2024
Sehr geehrter Michael, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Eindrücke von Ihrem letzten Aufenthalt bei uns im tent Capi Playa zu schildern. Es freut uns sehr zu lesen, dass unser Haus sowie auch der Service unserer Mitarbeiter im allgemeinen Ihren Wünschen und Erwartungen entsprechen konnten. Wir haben Ihren Kommentar in Bezug auf die Sauberkeit der Zimmer gut notiert und an die entsprechende Abteilung zur Stellungnahme weitergeleitet. Unser Team würde sich sehr freuen, Sie bald wieder bei uns willkommen zu können. Bis dorthin verbleiben wir mit freundlichen Grüssen,Susana Cuesta, Customer Experience. tent CAPI PLAYA

10/10 Excellent

Saroja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es war sehr schön
Stayed 2 nights in Jan 2024
Response from Customer Experience on 16 Jan 2024
Sehr geehrte Saroja, herzlichen Dank für die netten Worte zu Ihren Aufenthalt in unserem Haus tent Capi Playa. Es freut uns sehr, dass wir Ihren Ansprüchen gerecht werden konnten. Wir werden weiter arbeiten, damit unsere Gäste sich bei uns wie zu Hause füllen.Seien Sie sicher, dass wir diese tolle Bewertung gern an das gesamte Hotelteam weiterleiten werden. Wir hoffen, Sie bald wieder bei uns willkommen zu können. Bis dorthin verbleiben wir mit freundlichen Grüssen, Susana Cuesta, Customer Experience. tent CAPI PLAYA

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Proche de l'aéroport, bon rapport qualité prix
Proche de l'aéroport et de la plage, idéal pour une arrivée tardive. Personnel gentil et professionnel, chambre simple et au calme, petit déjeuner brunch servi jusqu'à 13h, très correct.
Stayed 1 night in Dec 2023
Response from Customer Experience on 4 Jan 2024
Cher client, Nous vous remercions d'avoir pris le temps de nous laisser cet avis et sommes ravis que vous ayez apprécié votre séjour au sein de notre établissement tent Capi Playa. Nous sommes heureux de lire votre satisfaction concernant notre hôtel et nous prenons note de votre notation constructive sur les sections qui méritent notre attention. Nous accompagnerons notre équipe afin d'améliorer nos prestations et de faire en sorte que vous ne rencontriez des problèmes chez nous. Merci d'avoir choisi FERGUS Group. Au plaisir de vous accueillir de nouveau. Cordialement, Susana Cuesta, Customer Experience. tent CAPI PLAYA

8/10 Good

Touqeer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast could have been better.
Stayed 4 nights in Dec 2023
Response from Customer Experience on 30 Dec 2023
Dear Touqeer, Thank you very much for choosing our place for your holidays and the valuable review given to the tent Capi Playa. It is always a pleasure to hear that our guests had an overall enjoyable holiday experience staying with us and recommending us. We will certainly transmit your suggestions concerning the quality of the breakfast offer to our Management in order to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards and best wishes for 2024, Susana Cuesta, Customer Experience. tent CAPI PLAYA

8/10 Good

marcel

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Customer Experience on 30 Dec 2023
Sehr geehrter marcel, vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Meinung und Ihre Erfahrung in unserem Haus tent Capi Playa mit uns zu teilen. Es freut uns zu lesen, dass unser Hotel sowie auch der Service unserer Mitarbeiter im Großen und Ganzen Ihren Wünschen und Erwartungen entsprechen konnten. Für Ihre konstruktive Bewertung auf unser Dienstleistungsangebot sind wir Ihnen sehr dankbar. Nur mit Hilfe unserer Gäste sind wir in der Lage, an möglichen Mängeln im Rahmen der Qualitätsverbesserung in unserem Hause zu arbeiten. Unser Team würde sich sehr freuen, Sie bald wieder bei uns willkommen zu können. Bis dorthin verbleiben wir mit freundlichen Grüssen und wünschen Ihnen ein frohes 2024, Susana Cuesta, Customer Experience. tent CAPI PLAYA

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Customer Experience on 19 Dec 2023
Dear Jessica, Thank you kindly for your excellent rating regarding your stay with us at the tent Capi Playa. We are glad you had an enjoyable stay with us and we hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Group. Kindest regards, Susana Cuesta, Customer Experience. tent CAPI PLAYA

10/10 Excellent

Assane

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien todo
Stayed 1 night in Nov 2023
Response from Customer Experience on 20 Nov 2023
Estimado Assane, Le estamos muy agradecidos por la excelente valoración que nos dedica tras su reciente estancia en nuestro tent Capi Playa. Ha sido un placer poder atenderles durante estos días y estaremos encantados de volver a verles muy pronto. Gracias igualmente por elegir FERGUS Group. Un afectuoso saludo de todo el equipo, Susana Cuesta, Customer Experience. tent CAPI PLAYA

8/10 Good

Rebeca Vanesa

Liked: Staff & service
Stayed 2 nights in Nov 2023
Response from recepcion on 12 Nov 2023
Good morning.We appreciate your positive comment.It helps us improve.Sincerely

10/10 Excellent

Ariane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Customer Experience on 22 Oct 2023
Dear Ariane, Thank you very much for your excellent review as well as for your stay at our tent Capi Playa. We hope to have the pleasure of welcoming you back very soon. Warm regards, Paula Rotger, Customer Experience. tent CAPI PLAYA

10/10 Excellent

Katharina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Customer Experience on 24 Sept 2023
Dear Katharina, Thank you so much for choosing to stay with us at our tent Capi Playa and for taking the time to share your kind compliments. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed every aspects of your stay. Our team look forward to creating more memorable experiences for you in the future. Best regards, Paula Rotger, Customer Experience. tent CAPI PLAYA

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gerne wieder
Feines Mottohotel in zweiter Reihe am Strand von Arenal. Unser Zimmer im 4.OG hatte eine Dachterasse mit Meerblick und eigenem Jacuzzi. Das Hotel war ruhig und das Frühstücksbüffet hatte alles notwendige. Parken ist hier eher Glückssache, aber der Bus in die Stadt oder zum Flughafen fährt an der nächsten Straßenecke und zum Ballermann ist man auch in 10 Minuten zu Fuß.
Stayed 1 night in Aug 2023
Response from Customer Experience on 7 Aug 2023
Dear Guest, Thank you so much for choosing to stay with us at our tent Capi Playa and for taking the time to share your kind compliments. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed every aspects of your stay. Our team look forward to creating more memorable experiences for you in the future. Best regards, Paula Rotger, Customer Experience. tent CAPI PLAYA

8/10 Good

Cecilia

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Verdens sødeste personale
Rejste med min datter. Opholdet var booket fra søndag (indtjek kl 15) til onsdags (udtjek kl 12) Vi ankom fra lufthavnen til hotellet kl 10, og bæev taget i mød af den rareste receptionist. Selvom indtjek først var kl 15 ville han undersøge muligheden for at vi kunne få vores værelse før. Indtil da var vi velkommen til at benytte poolen og fik vist et sted vi kunne klæde om. Vi afleverede pas til indtjek, fik låst vores kufferter inde og gik med til stranden for at få noget morgenmad. 1,5 time efter kom vi retur og blev taget imod med beskeden om at vores værelse var klar til os 3,5 time før planlagt.. Samme oplevelse da vi skulle tjekke ud. Vi fik besked på at vi ikke behøvede at tjekke ud kl 12 hvis vi havde brig for mere tid..
Stayed 3 nights in Jul 2023
Response from Customer Experience on 7 Aug 2023
Dear Cecilia, Thank you very much for choosing tent Capi Playa for your trip to Mallorca and for taking the time to write your valuable feedback. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed your stay. We really hope we can welcome you again in your next visit to the island. Kind regards, Paula Rotger, Customer Experience. tent CAPI PLAYA

8/10 Good

Heino

Stayed 3 nights in Jul 2023
Response from RECEPCION on 2 Aug 2023
Agradecemos su comentario positivo.

6/10 Okay

Gerald

Liked: Staff & service
Stayed 3 nights in Jul 2023
Response from Customer Experience on 17 Jul 2023
Dear Gerald, Thank you very much for your valuable feedback and your kind words about our tent Capi Playa. We are glad to know that your stay in our hotel was overall satisfactory and that you enjoyed our place. Be assured we will keep on working hard to improve our service and make our guests feel like home.Thanks for choosing FERGUS Group. We would love to welcome you again in your next visit to the island. Best regards, Paula Rotger, Customer Experience. tent CAPI PLAYA

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Struttura ben tenuta, personale cordiale e disponibile. Ottima la posizione per la spiaggia ed i servizi
Stayed 6 nights in Jul 2023
Response from Customer Experience on 10 Jul 2023
Dear Veronica, Thank you very much for your valuable feedback and your kind words about our tent Capi Playa. We are very glad to know that your stay in our hotel was so satisfactory and that you enjoyed our place. Thanks for choosing FERGUS Group. We would love to welcome you again in your next visit to the island. Best regards, Paula Rotger, Customer Experience. tent CAPI PLAYA

10/10 Excellent

JEONGYUN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Customer Experience on 10 Jul 2023
Dear JEONGYUN, Thank you so much for choosing to stay with us at our tent Capi Playa and for taking the time to share your kind compliments. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed every aspects of your stay. Our team look forward to creating more memorable experiences for you in the future. Best regards, Paula Rotger, Customer Experience. tent CAPI PLAYA

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Frühstück und Zimmer waren vollkommen in Ordnung zudem sehr freundliches Personal. Allerdings musste man zum Rauchen zum Ausgang gehen obwohl man an der Bar im freien war auch wenn man nur 1mtr neben dem Ausgang saß.
Stayed 2 nights in Jul 2023
Response from Customer Experience on 10 Jul 2023
Sehr geehrter Thomas, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Eindrücke von Ihrem letzten Aufenthalt bei uns zu schildern. Wir sind begeistert zu hören, dass unser tent Capi Playa Ihre Urlaubserwartungen erfüllte. Wir werden weiter arbeiten, damit unsere Gäste sich bei uns wie zu Hause fühlen. Ihre Zufriedenheit ist unsere Motivation. Wir hoffen, Sie wieder bei uns begrüssen zu können und verbleibenmit freundlichen Grüssen vom gesamten Team, Paula Rotger, Customer Experience. tent CAPI PLAYA

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023
Response from Customer Experience on 11 May 2023
Dear Jun, Thank you very much for your excellent review as well as for your stay at our tent Capi Playa. We hope to have the pleasure of welcoming you back very soon. Warm regards, Paula Rotger, Customer Experience. tent CAPI PLAYA

10/10 Excellent

Jacques

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Customer Experience on 22 Apr 2023
Dear Jacques, Thank you very much for your excellent rating as well as for your stay at our tent Capi Playa. We hope to have the pleasure of welcoming you back very soon. Warm regards, Paula Rotger, Customer Experience. tent CAPI PLAYA

10/10 Excellent

Guillaume

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 1min a pied du bord de mer et de la plage , arret de bus au coin de la rue pour vous emmener à Palma et visiter la cathedrale ou simplement vous remmener à l'aeroport. Personnel tres gentil et agreable
Response from Customer Experience on 20 Apr 2023
Dear Guillaume, Thank you so much for choosing to stay with us at our Tent Capi Playa and for taking the time to share your kind compliments. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed every aspects of your stay. That you would recommend us to other guests is a great pride for all of us. Our team look forward to creating more memorable experiences for you in the future. Best regards, Paula Rotger, Customer Experience. tent CAPI PLAYA

8/10 Good

Jani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Customer Experience on 2 May 2023
Dear Jani, Thank you very much for your excellent review as well as for your stay at our tent Capi Playa. We hope to have the pleasure of welcoming you back very soon. Warm regards, Paula Rotger, Customer Experience. tent CAPI PLAYA

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel a pocos pasos de una larga playa de arena dorada con decoración inspirada a un lodge o campamento rural. Todas las habitaciones tienen balcón y ofrecen camas individuales muy cómodas y amplias. Original la iluminación con bombillas colgadas en el techo. Experiencia positiva al buffet del desayuno, abierto cada mañana hasta las 13.30 con la fórmula brunch. Recepción disponible las 24 horas y personal amable.
Stayed 1 night in Feb 2023
Response from Customer Experience on 6 Mar 2023
Estimada Daniela, Muchísimas gracias por tan excelente valoración. Nos alegra enormemente saber que su estancia con nosotros fue de su agrado. Todo el equipo de nuestro Tent Capi Playa nos esforzamos por hacer que nuestros clientes se sientan como en casa y comentarios como el suyo nos animan a seguir mejorando día tras día. Gracias igualmente por elegir FERGUS Group. Estaremos encantados de volver a recibirles en su próxima visita. Un afectuoso saludo, Susana Cuesta, Customer Experience. tent CAPI PLAYA

8/10 Good

Ana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from Customer Experience on 6 Feb 2023
Estimada Ana, Le agradecemos que haya dedicado unos minutos a compartir su experiencia en nuestro establecimiento tent Capi Playa con nosotros. Nos complace saber que su estancia en nuestra compañía ha sido agradable, si bien no hemos podido convencerles en algunos aspectos. Permítanos informarle que hemos tomado buena nota de su valoración constructiva, y le haremos llegar copia a la Dirección para su consideración. La Dirección del hotel y todo el equipo le agradecen su opinión, esperamos volver a verles pronto. Gracias igualmente por elegir FERGUS Group. Un cordial saludo, Susana Cuesta, Customer Experience. tent CAPI PLAYA

8/10 Good

María isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado
Hotel de tres estrellas muy bien, limpio, habitación cómoda y camas muy comodas, la decoración es muy bonita, el buffet de desayuno bastante completo. Muy agradable en general, recomiendo
Stayed 1 night in Jan 2023
Response from Customer Experience on 25 Jan 2023
Estimada María isabel, Gracias por dedicarle unos minutos de su tiempo a escribir su comentario sobre nuestro Tent Capi Playa tras su reciente estancia con nosotros. Nos alegra haber estado a la altura de sus expectativas en cuanto a servicio y comodidad de nuestras instalaciones. Comentarios como estos animan a todo el equipo que formamos parte del hotel a seguir trabajando en la misma dirección. Gracias igualmente por elegir FERGUS Group. Esperamos recibirles de nuevo con motivo de su próxima visita. Un afectuoso saludo, Susana Cuesta, Customer Experience. tent CAPI PLAYA

6/10 Okay

Jean-Pierre

Liked: Staff & service
Man merkt das das Hotel am Ballermann ist und dementsprechend in die Jahre gekommen ist.
Response from Customer Experience on 23 Jan 2023
Sehr geehrter Jean-Pierre, vielen Dank für Ihren Aufenthalt bei uns im tent Capi Playa sowie für das wertvolle Feedback. Es freut uns zu hören, dass Sie Ihren Urlaub genossen haben trotz der Unannehmlichkeiten, die Sie erwähnt haben. Wir haben Ihre Bewertung gut notiert, und werden sie an unsere Direktion weiter empfehlen, damit wir auf dieser Weise unsere Einrichtungen und Service verbessern können. In der Hoffnung, Sie wieder bei uns begrüssen zu können, verbleiben wir mit freundlichen Grüssen, Susana Cuesta, Customer Experience. tent CAPI PLAYA

10/10 Excellent

KYUNGJU

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
멋진 숙소
친절한 직원, 깨끗한 객실, 맛있는 조식 완벽한 숙소입니다.
Stayed 2 nights in Jan 2023
Response from Customer Experience on 23 Jan 2023
Dear KYUNGJU, Thank you very much for your excellent review as well as for your stay at our Tent Capi Playa. We hope to have the pleasure of welcoming you back very soon. Warm regards, Susana Cuesta, Customer Experience. tent CAPI PLAYA

6/10 Okay

Jeniffer

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnels au top
Personnels vraiment sympathiques et 100% à votre service pour un séjour parfait dans cet hôtel
Stayed 6 nights in Dec 2022
Response from RECEPCION on 31 Dec 2022
Bonjour.Nous apprécions votre commentaire positif.Cela nous aide à continuer à travailler pour le bien de nos clients.Sincèrement

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022
Response from RECEPCION on 17 Nov 2022
Agradecemos sus comentarios.Siempre nos ayudan a mejorar nuestra atención a los clientes.Atentamente

10/10 Excellent

Bastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from RECEPCION on 31 Oct 2022
Agradecemos su comentario positivo.Atentamente