Outdoor pool, pool loungers
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Reviews of BQ Belvedere Hotel

4 out of 5
BQ Belvedere Hotel
Mitja Lluna, 4, Palma de Mallorca, Mallorca

Reviews

8.6

Excellent

Rating 10 - Excellent. 71 out of 155 reviews" "
Rating 8 - Good. 65 out of 155 reviews" "
Rating 6 - Okay. 13 out of 155 reviews" "
Rating 4 - Poor. 3 out of 155 reviews" "
Rating 2 - Terrible. 3 out of 155 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Demi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to complain about, the hotel was clean, staff were friendly, breakfast was very good and lots of variety i.e full english, continental, pastries, fruit and yogurt. My room was on the front of the hotel so if there was any noise from the entertainment or pool area I didn't hear any. I only paid for room and breakfast but you can pay €22 to have lunch or dinner there. I also asked for late checkout when i checked in and the staff member told me to check on the day of checking out, I paid €40 and stayed in my room untill 7pm which was perfect as it was raining all day so i relaxed untill getting to the airport for my late flight.
Stayed 2 nights in Apr 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, light and airy room. Staff extremely helpful. Bus stop into Palma close by.
Stayed 7 nights in Apr 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Fantastic facilities and wonderful food. My single room was small but price point equalled this out. Staff went above and beyond to keep hotel clean. I liked the more secluded location…ie up the hill so it means a lovely quiet stay. Comfy beds and super quiet rooms. I really enjoyed every aspect of this note and will definitely go back and highly recommend. Some of the food was outstanding - Majorcian fish, tempura vegetables. Rest of food was great. Varied and tasty. Breakfast ran on an industrial scale to feed the guests who all come down at 0930 with eggs constantly fried, tables cleaned and staff ready with a smile. Fantastic. Thank you. Surrounding area given a 4 as roadworks retarmacing getting San Augustine ready for the summer. Visit Majaorcs, visit Palma, stay at BQ San Augustin.
Stayed 5 nights in Apr 2024

8/10 Good

FIONA

Liked: Cleanliness, staff & service, property conditions & facilities
No restaurants or bars close by ,had to go in to calle mayor for that which was fine going downhill but a steep climb uphill !!
Stayed 4 nights in Apr 2024

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

Sarmite

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2023

2/10 Terrible

Sukhjot

Travelled with group
Disliked: Cleanliness, staff & service
The rooms did not appear clean. AC often stopped working in the middle of the night. Comforters weren’t on the bed but were stuffed in dirty bags in a dirty closet for us to collect. The room is very bare bones other than a small mini fridge that wasn’t effective at keeping anything cold. Front desk staff were rude and unhelpful. We asked if they had any local recommendations for restaurants and they told us to just google bars. They wouldn’t help us with making a reservations at a nearby restaurant. They also make you wear these hideous lime green wristbands during your entire stay. I would not recommend this hotel and would never return.
Stayed 4 nights in Sep 2023
Response from BQ HOTELES on 23 Oct 2023
Dear Sukjot,Thank you very much for your opinion. At BQ Hoteles we like to read each of them as they make us feel closer to our guest and more able to meet their expectations in a future.We are very sad to hear that this time you did not have a good experience with BQ Belvedere Hotel. We want to apologize and let you know that we have been working hard to give a solution to the problem you already mentioned. We really hope that next time you visit us, the hotel will give you the service you deserve so you can enjoy a 100% positive experience.With warm regards,BQ Hoteles.

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean hotel with huge warm pool. Free air conditioned shuttle bus to Palm Nova beach was appreciated. Taxi into Palma was only 15 euros. Lots of steps to get down and back from Cala Major - lovely beach restaurant in sandy bay but parts of this area are a bit run down. However with Palma and Palma Nova so easy to access this was not an issue for us! Great value for money.
Stayed 4 nights in Sep 2023

6/10 Okay

Christine

Travelled with family, Travelled with family and small children
The food was very nice as was the pool area. The so called ‘entertainment’ was terrible both during the day and in the evening. Absolutely embarrassingly bad.
Stayed 3 nights in Aug 2023

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff were very welcoming and helpful. Mira have me some great advice for trips out. The hotel is very clean in all areas. The staff are out early cleaning the pool area every day. The entertainment team made a great effort. I particularly enjoyed ‘The Pink Ladies’ and their free cocktails. I loved the free shuttle to Palma Nova. Lots of choice for the buffet. A great stay. Thank you.
Stayed 7 nights in Aug 2023

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

8/10 Good

Haleema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for a few days this July for a solo break. The hotel was clean and it felt safe. The pool was clean and there were enough sun lounges. The poolside food and drink options were great. The only reason I have given it 4 stars is because there aren’t a huge amount of veggie options in the dining facilities and twice when I asked about a dish which had no label I was informed at that counter by the chef working there that there were no veggie options notwithstanding a dish which was “labelled as veggie” at that counter; when I queried this the chef said it’s not really vegetarian which meant all the food items were not labelled correctly and on prior dining occasions I may have had something which was labelled vegetarian but actually wasn’t. The hotel itself in terms of bed room space, cleanliness, reception staff, cleaning staff, pool and outdoor space is great! The reception staff are very friendly and welcoming and helped me with a number of queries and with directions.
Stayed 4 nights in Jul 2023

10/10 Excellent

Robertus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is clean, friendly staff and food is good and has enough variety. Every day there seems to be some kind of theme. Drinks and snacks during the day OK and in June there is not a mass of people. The area around the hotel has not much to do. The hotel is on a hill so expect climbing from restaurants and shops back to the hotel. Convenient bus connections from the hotel to Palma and Palmanova/magaluf
Stayed 5 nights in Jun 2023

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities
Super pleasant 1 night stay in that hotel ! Super easy access by bus from the city center (a bus stop is right in front of the hotel). The swimming pool is as great as it looks on pictures. Rooms are pretty spacious, super confortable and look like they were recently renovated. Super clean and modern bathroom as well. The balcony is pretty big, and the pool view is enjoyable. I was there on a day without any night animation, so I can't really judge that part, but let's say that I was a bit disappointed as the common areas were already pretty empty around 10/11pm. Not the best if you want to socialize a bit. But the only real downside is probably the location : let's say that the area around (were the shops and restaurants are) is not the best, although I managed to find a couple of really nice places to have food and parties ;-) On the other hand, the beach that is 10 minutes away from the hotel by feet is a really nice one ! The water was super clear, I definitely appreciated it :) Overall, I highly recommend this place for a few days in Palma de Majorca (but probably not for an entier week, in my opinion)
Stayed 1 night in May 2023

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff and reasonable prices for food. Room is quite basic but good enough overall.
Stayed 5 nights in May 2023

10/10 Excellent

janet

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We were here for a long weekend. The hotel is very minimalistic on the verge of basic but a very very nice environment to be in. The food choice looks small but it isn’t. there wasn’t anything that I tasted that I didn’t enjoy. The rooms were airy, the bathrooms were small, but more than functional. Lovely big showers and the balconies all have Some at some point during the day. We booked the cheapest room available which was shown as an unrefurbished room. The room we were given had been refurbished and was at the back of the property over the kitchen. I instantly was concerned about noise pollution. There was none. Wonderful morning sun. The animation team do their best to cheer everybody on. It’s a shame that people don’t take part in their activities because they are very good. The grounds are very well maintained. The pool and loungers are very nice and plentiful. We upgraded to all inclusive. I was very happy with everything that was included Now the negatives. There is a tourism tax that needs paying locally at the hotel. The hotel provides beach/pool towels, but these come at €3 a day with a €20 deposit in cash. The service at the pool bar and the pool snack bar is painfully slow , I ordered a chicken kebab and a salad. It would have been quicker for me to have dried off, dressed and gone to the main dining room, eaten a three course meal with a glass of wine served in a glass than it did to get something from the snack & pool bar.
Stayed 3 nights in May 2023

10/10 Excellent

Gabriella

Stayed 3 nights in Apr 2023

6/10 Okay

andrei

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness
This place need face lift
Stayed 1 night in Oct 2022

10/10 Excellent

Julia

Stayed 5 nights in Sep 2022

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the food and activities. Shame pool terrace needed sweeping and hosing daily. Pool grids should be cleaned weekly. Neither were evident
Stayed 5 nights in Sep 2022

10/10 Excellent

Lucy

Stayed 3 nights in Sep 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo trip
I stayed in a single room, the hotel is nice but crazy busy. If you don’t pay a lot for it then great. Bus access to palma centre is great as well as portal nous, plenty around also. Bit of a climb to get there from the beach
Stayed 4 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2022

10/10 Excellent

Helen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BQ Belvedere is a great place for a family holiday, the pool is fabulous and the hotel is modern and stylish. We found our room to be very clean and had a lovely balcony overlooking the pool area. The facilities are excellent and the staff put on entertainment for the children and the adults during the day and in the evenings too.
Stayed 6 nights in Aug 2022

10/10 Excellent

steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has all services including food, pool, personal upkeep. Great stay. Highly recommend.
Stayed 3 nights in Jul 2022

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel with beautiful pool area.
Stayed 3 nights in Jul 2022

10/10 Excellent

Darren

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
My stay was amazing aprt fro
Stayed 4 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall and decent selection with breakfast.
Stayed 4 nights in May 2022

2/10 Terrible

Fernanda

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Is it a 4star hotel? I don’t think so! The staff was rude (front desk, restaurant and bar), they charged extra for using the safe and extra towels. The worst thing was the bathroom equipment, you know that if you go to a 4* hotel you don't have to worry about bringing shampoo or conditioner. Well not here! The shower gel was soap and shampoo the same thing. How crappy
Stayed 2 nights in Jun 2022
Response from BQ HOTELES on 22 Jun 2022
Dear Fernanda, Thank you for your comments. We regret the hotel has not fulfill your expectations as a 4 stars hotel. Best regards,

8/10 Good

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2022

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2022

10/10 Excellent

Paddy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money. Friendly, efficient staff; very clean and great facilities. Situated in nice area with great restaurants and beaches.
Stayed 6 nights in Apr 2022

10/10 Excellent

Nazanin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience, very comfortable bed, clean room
Stayed 8 nights in Apr 2022

8/10 Good

Stephen, smethwick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2022

6/10 Okay

keith

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Rules is rules.
very late arrival, reception insisted on going through their routine even though it was past midnight & we paid on arrival for a 1 night stay. Breakfast was extensive & very good quality, hotel looked to be in very good order, pool looked so nice, but was not used. Could have been a better experience if reception had just taken the money & allowed us to go to bed.
Stayed 1 night in Sep 2021

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2021

10/10 Excellent

Kumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and the staff were very good providing an excellent service. Very clean and friendly atmosphere.
Stayed 9 nights in Oct 2021

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and comfortable the staff are very nice, food was great and I highly recommended.
Stayed 1 night in Oct 2021

10/10 Excellent

luiz

Stayed 7 nights in Oct 2021

8/10 Good

Angel, BLOOMFIELD HILLS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended
Stayed 4 nights in Sep 2021

4/10 Poor

Alireza

Travelled with partner, Travelled with group
Disliked: Staff & service
Stayed 7 nights in Sep 2021

6/10 Okay

Paul

Liked: Cleanliness, staff & service, room comfort
So so
It was ok, huge hotel, quite impersonal, but I think the location isn't great if you want to get back into Palma, quite awkward actually.
Stayed 1 night in Sep 2021

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean,rooms were great
Stayed 3 nights in Sep 2021

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pool and garden area and excellent food options.
Stayed 7 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently renovated, good standards, pool area good, entertainment also good Bad bits: middle of housing state, long hilly walk to the beach, cutlery plates and Glaser NOT cleaned properly & dirty, rooms are small and food is good and variety is also good but mostly cheap cuts of chicken or pork and there isn’t hardly beef used
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. The pool was wonderful, plenty of space, nice temperature. Room was great, with a decent sized balcony, fridge, clean bathroom. The food was average, but there was enough. Good choice of drinks. Friendly staff. Free bus to the beach was great and very regular.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 10 nights in Jun 2021

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
It was amazing
Stayed 1 night in Jun 2021

8/10 Good

José Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Típico hotel pensado para acoger hordas de turistas durante el verano. Las instalaciones estaban bien, las habitaciones limpias aunque faltaba una mano de pintura. Buena zona de Palma. Tranquila en estas fechas (Marzo).
Stayed 4 nights in Mar 2024