Ratings based on 8 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
75% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
2.6 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Other
by A verified traveller from Bristol, UK

Excellent for coeliacs

Posted 04-Aug-2014
Pros: The gluten free food options were fantastic with lovely fresh gluten free baguettes for breakfast. The swimming pools were really nice.
Cons: Too many mosquitoes in the dining hall. We found on one night the evening entertainment was totally unsuitable for children - a real shame!
Location: Very close to lovely beach and nice shops. Close to Hidropark (great water slide park for younger children)
Altogether a nice hotel. Would definitely go there again.
1 out of 5
by A verified traveller

Tired, basic, dirty hotel

Posted 16-Jun-2014
Pros: Location though I thought it was on the beach, thankfully it was less than 5 minutes. Also close to restaurants and the Marina area.
Cons: Everything, Tired rooms, electrical appliances dodgy, decor dreadful, old bedding,,
Location: Close to beach, marina, bus or train ride to Old Alcudia and water park
Within minutes of walking into the room it was clear that the airconditioning didn't work, the aerial was taped to the wall, it smelt of smoke even though it was a non smoking room ( the blankets reeked) and it was dirty. The handyman came promptly and was very helpful but he taped the aerial again and after starting the aircon showed us that there was a connection which had to be made by the patio doors, this was rickety and unreliable. There was a broom and dustpan in the room which we went round the edges of the floor with and a dead insect sat on a bathroom shelf all week. They don't even have cleaners in twice a week! We had no hand towels the day before no cleaning so I requested them and new bath towels too. The buffet food was reasonable. The best thing for us was the closeness to the beach as the pools were small and it was very crowded around it. There was no reasonable adult entertainment, plenty for under 5's,
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Great location!

Posted 13-May-2014 on Hotels.com
We stayed here for IRONMAN 70.3 & it was perfect location, less than 3 minutes walk to the event site on the beach & transition. Great. Staff perhaps could have been friendlier, but overall good.
4 out of 5
Recommended
for Families
by Liz from Gladgow

Easter family break

Posted 22-Apr-2014 on Hotels.com
Previewed this hotel before and had a walk around the grounds on my visit to Alcudia before. Reception and grounds of hotel lovely . Pool a very good size with a smaller children's pool . Sun beds very comfortable and you can hire towels which we didn't know about . We were s/c so didn't sample the food tho again dining room and food on display looked very appetising . We were going to upgrade but it is slightly pricey and we were on a "cheap" break . We usually do go AI and to be honest we missed it this year as we got a small plastic cup of juice from bar that cost 2euros . Rooms are clean, but very basic . Fridge and cooker top had seen better days . Sink area and electric cooker top are all in one unit , so had to put towel on drainer to stop water running into cooker dials !!!! Was chilly at this time of year and we tried on numerous occasions to get some heating to work . Same with the advertised wifi for the teenagers with us . They informed us that it was being fixed , but if you pd for it it worked - go figure . Maids were there nearly everyday and did a good job with lots of fresh (but again seen better days) towels . This I suspect would be a noisy hotel in the summer as rooms are in tiled corridors and the sound carries . Would I return to this hotel ? It was okay and we did only use the room/pool area . Probably yes as it's a good value hotel for sleeping in . Alcudia tho I'm sad to say has changed over the years . This will be our last time in the resort - no fault of the hotels tho .
3 out of 5
Recommended
for Business Travellers
by MediaMotos from CArdiff

Not bad - but not great!

Posted 26-Feb-2014 on Hotels.com
I've stayed in the area quite a bit since December (its February now) - this hotel is OK. The reception staff are not the most pleasant that I've experienced, the rooms are functional but not the most comfortable either. Its just pretty average. I wouldn't spend much money here - spend a little more and stay over the road at Vanity Golf.
4 out of 5
Recommended
by JonnoUK from UK

Great location, good hotel

Posted 22-Apr-2013 on Hotels.com
The rooms are adequate. Small kitchette, lounge area with large flat screen TV. OK size balcony and large bathroom with bath and shower. The outdoor pool area is good with plenty of beds. Very close to the beach and and the harbour, also close to shops and bars. Never used the indoor pool or sauna/jacuzzi as it was too nice outside. Reception very helpful. I liked it and would use it again.
3 out of 5
Recommended
by A verified traveller from oxford

Posted 11-Apr-2013 on Hotels.com
Hotel it's self was very nice but very noisy at all times of the day. So do not stay here if you want peace and quiet. Also not many english people stay at this hotel. The food in the restaurant was nice and the pool and other amenities were good. There are no lifts so ask for a ground floor room if you have mobility problems. Also I found check-in a very bad experience, took over an hour because I didn't have printed confirmation of my booking only email via my iPhone which wasn't enough! I won't use this hotel again ! Also you have to pay 15€ to hire a kettle
3 out of 5
by A verified traveller from London

it was....... OK

Posted 26-Jun-2009
A decidedly average experience - nothing horribly offensive, nothing fantastic. The cleaning of the rooms could have been better house keeping missed our room a few times and I would REALLY recommend that the hotel invest in Mosquito repellents. The air con was selective about when it decided to work, and the beds were most uncomfortable. My last gripe is the noise level from the street facing rooms as the first floor rooms are directly over resturants. The location is great in relation to town centre, beach, local shops and resturants and the staff did try and be very helpful.The pool area is lovely. A very family orientated hotel, but I wouldn't return, especially not in peak season.