Ratings based on 4 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
3.0 Room cleanliness
3.2 Service & staff
2.2 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller

Tired, basic, dirty hotel

Posted 16-Jun-2014
Pros: Location though I thought it was on the beach, thankfully it was less than 5 minutes. Also close to restaurants and the Marina area.
Cons: Everything, Tired rooms, electrical appliances dodgy, decor dreadful, old bedding,,
Location: Close to beach, marina, bus or train ride to Old Alcudia and water park
Within minutes of walking into the room it was clear that the airconditioning didn't work, the aerial was taped to the wall, it smelt of smoke even though it was a non smoking room ( the blankets reeked) and it was dirty. The handyman came promptly and was very helpful but he taped the aerial again and after starting the aircon showed us that there was a connection which had to be made by the patio doors, this was rickety and unreliable. There was a broom and dustpan in the room which we went round the edges of the floor with and a dead insect sat on a bathroom shelf all week. They don't even have cleaners in twice a week! We had no hand towels the day before no cleaning so I requested them and new bath towels too. The buffet food was reasonable. The best thing for us was the closeness to the beach as the pools were small and it was very crowded around it. There was no reasonable adult entertainment, plenty for under 5's,
4 out of 5
Recommended
by JonnoUK from UK

Great location, good hotel

Posted 22-Apr-2013 on Hotels.com
The rooms are adequate. Small kitchette, lounge area with large flat screen TV. OK size balcony and large bathroom with bath and shower. The outdoor pool area is good with plenty of beds. Very close to the beach and and the harbour, also close to shops and bars. Never used the indoor pool or sauna/jacuzzi as it was too nice outside. Reception very helpful. I liked it and would use it again.
3 out of 5
Recommended
by A verified traveller from oxford

Posted 11-Apr-2013 on Hotels.com
Hotel it's self was very nice but very noisy at all times of the day. So do not stay here if you want peace and quiet. Also not many english people stay at this hotel. The food in the restaurant was nice and the pool and other amenities were good. There are no lifts so ask for a ground floor room if you have mobility problems. Also I found check-in a very bad experience, took over an hour because I didn't have printed confirmation of my booking only email via my iPhone which wasn't enough! I won't use this hotel again ! Also you have to pay 15€ to hire a kettle
3 out of 5
by A verified traveller from London

it was....... OK

Posted 26-Jun-2009
A decidedly average experience - nothing horribly offensive, nothing fantastic. The cleaning of the rooms could have been better house keeping missed our room a few times and I would REALLY recommend that the hotel invest in Mosquito repellents. The air con was selective about when it decided to work, and the beds were most uncomfortable. My last gripe is the noise level from the street facing rooms as the first floor rooms are directly over resturants. The location is great in relation to town centre, beach, local shops and resturants and the staff did try and be very helpful.The pool area is lovely. A very family orientated hotel, but I wouldn't return, especially not in peak season.