Dear Viktorija, thank you very much for your great feedback. Kind regards.

Dear Karunanayaka, Thank you for your such positive feedback, this will surely serve as an encouragement for all of us to always do our utmost in providing exemplary service and facilities to our valued guests.We are thrilled to hear that our team made such a wonderful impression. We are extremely proud of all our staff and there is no better reward then knowing you feel welcomed and cared after. We are really happy to read you had a good experience and we look forward to welcoming you back soon. Kind regards.

Dear Katherine, thank you for taking the time to share your review as we listen carefully to all our guests. Feedback allows us to constantly improve our service and quality and we are very sorry that we did not met your expectations regarding our food services. We are frequently praised on the quality, variety and quantity of our food services which we offer in our two restaurants and we are really sorry to read we did not satisfy your needs. We would like to highlight that we take guest complaints very seriously in order to continually improve our service and we will address all the issues you have mentioned to the departments involved to keep working hard as we always do to offer the best service to our guests. Kind regards.

Dear James, thank you so very much for your great feedback. Kind regards.

Dear Michael, thank you very much for your excellent score.Kind regards.

Dear Elaine, thank you so very much for your great score.Kind regards .

Dear Joanne, thank you very much for your excellent score. Kind regards.

Dear guest, thank you very much for choosing our Marconfort Griego Hotel and sharing your impressions through Expedia. We are very grateful for your comments regaring our staff and we are glad you overall enjoyed your stay. All our team is dedicated to providing excellent service, and we are glad that they made a positive impression on you.We are also pleased to receive all your positive comments regarding location, cleanliness, bus service, rooms and La Gioconda. However, we regret to learn about the issues you encountered during your stay, particularly with the lifts, pool, loudness and food. We appreciate your feedback and will take it into consideration as we strive to enhance our services and facilities for future guests.We hope to have the opportunity of welcoming you back. Kind regards.

Dear Rozanne, thank you very much for your great score. Kind regards.

Dear Scott, thank you for taking the time to share your review as we listen carefully to all our guests. Feedback from our guests allows us to constantly improve our service and quality and we are very sorry that we did not met your expectations and that you feel you would not return to us. Our Marconfort Griego Hotel is indeed a very busy hotel, with it’s 420 rooms we can have an average occupancy of 750 – 800 guests on this period of the year and some services like the pool area can be overcrowded at peak times. We are frequently praised on the quality and variety of foods which we offer in our two restaurants and we are really sorry to read we did not satisfy your needs. Nevertheless, we would like to highlight that we take guest complaints very seriously in order to continually improve our service and we will address all the issues you have mentioned to the departments involved to keep working hard as we always do to offer the best service to our guests. Kind regards

Dear Carol, we are very sorry to read the situation you describe regarding the mat for the bath. We will bring on board your comments, as all our reception department speaks english and we regret the misunderstanding. Kind regards.

Dear Stephen, thank you for choosing our Marconfort Griego Hotel and for your great score. Kind regards.

Dear Sergiy, Thank you so very much for choosing our Marconfort Griego Hotel and taking your time to review about your last stay at our hotel. We look forward to welcoming you back soon for another great experience. Best regards from the Marconfort Team.

Dear Marie, first of all, thank you for taking your time in sharing your experience at our hotel as we listen carfeully to all our guests. We are indeed very sorry that your visit to our Marconfort Griego Hotel did not live up to your expectations.Our Marconfort Griego Hotel is indeed a very busy hotel, with it’s 420 rooms we can have an average occupancy of 750 – 800 guests and unfortunately is not a quiet hotel, especially when the hotel has a high occupancy and we understand the frustrations that can occur during our peak season and we apologise for any inconveniences. We value your feedback and will use it to improve our services and facilities. Our goal is to provide an exceptional experience for all our guests, and we apologize if we did not meet your expectations

Dear Scott, first of all, thank you for taking your time in sharing your experience at Marconfort Griego Hotel as we listen carfeully to all our guests. We regret we were unable to fulfil all your holiday expectations on this occasion and would like to kindly assure you that we are praised on providing our guests with unforgettable holiday experiences of high quality and thus very saddened with your disappointment. Our Marconfort Griego Hotel is indeed a very busy hotel, with it’s 420 rooms we can have an average occupancy of 750 – 800 guests on this period of the year and some services like the pool area or restaurant can be overcrowded at peak times. We would like to highlight that we take guest complaints very seriously in order to continually improve our service and we will address all the issues you have mentioned to the departments involved to keep working hard as we always do to offer the best service to our guests. Kind regards.

Dear Feroze, your positive review really made our day, we appreciate it! Our guestscomplete satisfaction is our main priority and we are really glad that you fully enjoyed your experience with us as our greatest goal is your satisfaction. We're thrilled to hear that you had a lovely stay with us. We really look forward in welcoming you back very soon. Kind regards.

Dear Allan, thank you for choosing our Marconfort Griego Hotel for your holidays and taking your time in sharing your experience as we listen carefully to all our guests to bring on board all comments. We are pleased to read that you overall enjoyed your stay and we look forward in welcoming you back soon. Kind regards.

Dear Audrey, thank you so very much for taking your time in reviewing our Marconfort Griego Hotel and sharing this wonderful feedback. Our guestscomplete satisfaction is our main priority and we are really glad that you fully enjoyed your experience with us as our greatest goal is your satisfaction. We will happily share your kind words with our staff, who will be honoured to hear they made a good impression on you. We really look forward in welcoming you back very soon. Kind regards.

Dear Jacqueline, thank you very much for choosing our Marconfort Griego Hotel and sharing this great feedback. Kind regards.

Dear Mr Jayntilal, thank you for taking your time in sharing your feedback regarding your last stay at Marconfort Griego Hotel. Kind regards

Dear Sharon, Thank you so very much for choosing our Marconfort Griego Hotel and taking your time in sharing your experience about your last stay at our hotel. We are really happy to read that all our services have met your expectations and we look forward to welcoming you back soon for another great experience. Best regards from the Marconfort Team.

Dear James, thank you so very much for taking your time in reviewing our Marconfort Griego Hotel and sharing this wonderful feedback. Our guestscomplete satisfaction is our main priority and we are really glad to read you had a great experience. We will be looking forward to welcome you once again in the near future and we will remain at your entire disposal for everything you need. Best regards.

Estimado Francis, muchas gracias por dedicar unos minutos de su tiempo en hacernos llegar su maravillosa valoración en relación a su estancia en Marconfort Griego Hotel. Un saludo

Dear Nicola, thank you very much for your great score regarding your last stay at our Marconfort Griego Hotel.Kind regards

Dear Duncan, thank you very much for your great feedback. Kind regards.

Dear Simon, thank you very much for choosing our Marconfort Griego Hotel and for sharing your great feedback. Kind regards.

Dear Anthony, first of all we would like to thank you for taking your time and sharing your recent experience with us at our Marconfort Griego Hotel as we listen carefully to all our guests. On one hand we appreciate your positive comments regarding food service andstaff. But on the other hand, we are sincerely sorry to learn about your disappointment regarding air condition. We would like to highlight that we take guest complaints very seriously in order to continually improve our service and we will address all the issues you have mentioned to the departments involved to keep working hard as we always do to offer the best service to our guests. Kind regards.

Dear Paul, Thank you for your great feedback. Kind regards.

Dear James, first of all, thank you for sharing your review as we listen carefully to all our guests. We are indeed very sorry that your visit to our Marconfort Griego Hotel did not live up to your expectations.We are saddened to learn that we did not have the opportunity to assist you with this discomfort as we would have loved to be able to solve any inconvenience. Kind regards.

Dear Paul, thank you very much for your fantastic feedback. Kind regards.

Dear Paul, thank you for choosing our Marconfort Griego Hotel and taking the time in reviewing your stay. Kind regards.

Dear Jarrod, thank you for choosing Marconfort Griego Hotel. We are glad despite the incident with your booking we were able to sort it out and you enjoyed your stay. Kind regards.

Dear Joseph,thank you for taking time to share your personal opinion of your recent stay at our Marconfort Griego Hotel with other users of Trip Advisor. We are indeed very sorry that your visit to our Marconfort Griego Hotel did not live up to your expectations as the features described do not definitely go in line with the quality and brand standards of our company and we apologise for any inconveniences.It is very apparent and indeed unfortunate that you did not enjoy your stay with us, however we fully understand that with an average of 850 guests holidaying with us on a daily basis, that we are unable to please everyone. We are terribly sorry for the inconveniences reported in your review. We are saddened to learn that we did not have the opportunity to assist you with this discomfort through your stay in order to provide prompt solutions and make your stay much more enjoyable. Kind regards.

Dear Derek, thank you very much for choosing our Marconfort Griego Hotel and for your excellent feedback. Kind regards.

Dear Luke, thank you very much for choosing our Marconfort Griego Hotel and for sharing your great feedback. Kind regards

Dear Andrew, thank you for choosing Marconfort Griego Hotel and taking the time in reviewing your stay. We are glad our location lived up to your epxectations. Kind regards.

Dear Malcolm, thank you for choosing our Marconfort Griego Hotel and taking the time in reviewing your stay. We are glad our food services lived up to your expectations. Kind regards.

Estimada Lina, de parte de todo el equipo de Marconfort Griego, queremos agradecerle que haya compartido con nosotros su excelente valoración sobre su reciente estancia. Un saludo

Dear Nathan, thank you very much for taking your time in reviewing our Marconfort Griego Hotel and for your great feedback. Kind regards.

Dear David, thank you very much for your great feedback. Kind regards.

Dear Fraser, thank you very much for choosing our Marconfort Griego Hotel and for your great feedback. Kind regards.

Dear Gail, thank you very much for choosing Marconfort Griego Hotel and for sharing your feedback. Kind regards.

Dear Gulden, thank you very much for taking your time in reviewing your stay at Marconfort Griego Hotel. We are really glad to read you enjoyed your summer and we appreciate your comments. Kind regards.

Dear Scott, first of all thank you for taking the time in reviewing your stay as we listen carefully to all our guests. We are really saddened to read our hotel did not live up to your expectations and we apologise for any inconveniences. Kind regards.

Dear Pasquale, thank you for choosing Marconfort Griego Hotel and taking your time in reviewing your stay. We listen carefully to all our guests and will bring on board all your comments. Kind regards.

Dear Hyunsoo, thank you for choosing Marconfort Griego Hotel and taking your time in reviewing your stay. We are really sorry to read the aircon of your room was too noisy and will share your comments with the department involved in order to offer a prompt solution. Kind gregards.