Standard Double Room | In-room safe, desk, blackout curtains, iron/ironing board
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Reviews of Hotel El Pozo

3 out of 5
Hotel El Pozo
Calle Casablanca, 4, Torremolinos, Malaga

Reviews

8.2

Very good

Rating 10 - Excellent. 99 out of 272 reviews" "
Rating 8 - Good. 111 out of 272 reviews" "
Rating 6 - Okay. 44 out of 272 reviews" "
Rating 4 - Poor. 15 out of 272 reviews" "
Rating 2 - Terrible. 3 out of 272 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
I have stayed in this hotel many times and it is always a pleasure. Clean and well maintained the rooms are great with the benefit of air conditioning. The staff here are always very welcoming
Stayed 3 nights in Jul 2022

6/10 Okay

Gregg

Business traveller
Liked: Cleanliness
Dated but fairly priced and very central.
Very conveniently placed for everything. Old style hotel that needs modernising. Room was dated but clean and a good size. Bathroom was large, a bit dated and not fragrant for the duration of the stay. It smelt of old drains.
Stayed 2 nights in Jun 2022

10/10 Excellent

Colette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. We appreciated their flexibility that we could park in their reserved drop-off space that evening as we arrived late and left early the next day.
Stayed 1 night in Jul 2022

10/10 Excellent

Krassimira

Stayed 5 nights in Jun 2022
Response from Hotel El Pozo*** on 9 Jul 2022
Muchas gracias por su valoración, son unos excelentes clientes y es un placer que se hospeden con nosotros.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La vuelta despues la pandemia
Una estanica corta pero comoda, la habitacion amplia con balcon, todo bien.
Stayed 2 nights in May 2022
Response from Hotel El Pozo*** on 28 Jun 2022
Muchas gracias por su comentario,esperamos que nos honre pronto con su visita.Un saludo

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

8/10 Good

Eamonn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were excellent and cery helpful
Stayed 9 nights in Aug 2021
Response from Hotel El Pozo Beach Boutique*** on 11 Sept 2021
Thank you very much for your feedback. We hope to see you soon. Best regards.

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Hotel El Pozo Beach Boutique*** on 31 Aug 2021
Querido Sr. Ernesto, muchas gracias por su valoración . Esperamos volver a verle pronto Un saludo

10/10 Excellent

Verified traveller

Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
I had the best experience at Hotel El Pozo. The location was nice. Literally a 5-minute walk from the beach. The hotel has a little restaurant just downstairs, in case you don't feel like going far for a meal or would like to order something taken to your room. They serve beer and liquor as well. The staff was very friendly and most helpful. They were very informative and resourceful about anything I had questions about, the location, the bus stops and train stations. They were very accomodating during my stay. From the receptionists, to the waiters and waitresses, the maids, and the manager. I would highly recommend this hotel for anyone looking to spend a few nights in Malaga. It's also a pet-friendly hotel. Welcoming to small and big dogs alike. Highly recommend.
Stayed 10 nights in Jul 2021
Response from Hotel El Pozo*** on 21 Aug 2021
Dear friend, thank you very much for your feedback, it is very gratifying for all of us who work in our hotel that the effort and affection that we put into making your stay as pleasant as possible is recognized. Thank you very much, we hope to see you soon.Best regards. Hotel El Pozo***

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Property still being renovated. Very few rooms still available in an annex building. No amenities and no front desk available during the stay. There was not even any shampoo or soap provided. I would not recommend.
Stayed 1 night in Apr 2021

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, location! Also great service!
Location, location, location! Also great service!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly helpful staff. I love staying here. My single room was spacious and very clean.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small, comfortable and central
A great welcome at this small hotel hidden off Nogalera square. Nice sized spacious room and ours had a good sized balcony, the room and bathroom were very clean, comfortable bed and plenty of closet space. Staff always very pleasant. It may get noisy in the peak season as it’s so central but the double glazing did shut out the noise from some local building works very effectively.
Stayed 5 nights in Feb 2020

6/10 Okay

Thomas, Newport UK

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No terrace or balcony No kettle Good central position
Stayed 7 nights in Feb 2020
Response from Hotel El Pozo*** on 1 Mar 2020
Good mornin Mr Thomas, we inform you that you can get a kettle if you ask for it in reception. For next time you come if you prefer a room with balcony you can book it, there is not a big difference between standard double room and room with balcony. We hope to see you soon . Best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central. Basic but served my needs. Pleasant staff on chevon and check out.
Stayed 2 nights in Feb 2020
Response from Hotel El Pozo*** on 11 Feb 2020
Thank you very much for your comments. Best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, close to restaurants, transportation options, shopping
Stayed 3 nights in Dec 2019
Response from Hotel El Pozo*** on 1 Mar 2020
Thank you very much for your feedback. Best regards.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel in perfect location - would stay again.
Stayed 2 nights in Jan 2020
Response from Hotel El Pozo*** on 13 Jan 2020
Hello, thank you very much for your comments. Hope to see you soon. Best regards.

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem in Torremolnos
Great location. Friendly and helpful staff. Rooms quite large. Nice bathrooms. 👍
Stayed 9 nights in Dec 2019
Response from Hotel El Pozo*** on 13 Jan 2020
Thank you very much for you comments. Best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recommended as a budget hotel.
nice large rooms and clean bathrooms, plenty of towels, would recommend.
Stayed 7 nights in Dec 2019
Response from Hotel El Pozo*** on 13 Jan 2020
Thank you very much for your opinion. We hope to see you soon. Best regards.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked again!
Nice central hotel with super friendly staff.
Stayed 1 night in Dec 2019
Response from Hotel El Pozo*** on 13 Jan 2020
Hello!!! Thank you very much for your comments. We hope to see you again. Best regards.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended hotel, friendly staff
This is a nice hotel which I use several times a year
Stayed 2 nights in Dec 2019
Response from La recepcion on 9 Dec 2019
Hi Paul, Thank you very much for your comment. The pleasure was ours to have you as a guest! Hope to see you soon. Sarah Gondard

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off season...everything so quiet !
I was visiting off season.....clean room, clean toilet/shower... very quiet hotel !
Stayed 1 night in Nov 2019
Response from Hotel El Pozo*** on 13 Jan 2020
Hello, thank you very much for your comments. We hopè to see you soon. Best regards.

10/10 Excellent

Abolaji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019
Response from La recepcion on 12 Nov 2019
muchas gracias

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
in a good Central Location and very friendly Staff.
Stayed 1 night in Oct 2019
Response from Hotel El Pozo*** on 7 Nov 2019
Thank you very much for your comments. We hope to see you soon. Best regards.

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I give Hotel El Pozo five stars!! The room was extra large, the bed was extremely comfortable, there was no outside noise, the staff was extremely friendly and the housekeeping coordinated with me everyday to clean my room when convenient for myself! The hotel is right in the center of to removing and the rate is very affordable! When I visit Torremolinos again, I definitely will be staying there!! Thank you to the staff for everything!!
Stayed 6 nights in Oct 2019
Response from Hotel El Pozo*** on 21 Nov 2019
Querido cliente, muchas gracias por sus comentarios . Esperamos volver a verle muy pronto. Saludos

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a perfect location, 2 minutes from the train station, 10 minutes from the beach, surrounded by bars and restaurants.
Stayed 5 nights in Oct 2019
Response from Hotel El Pozo*** on 4 Nov 2019
Hello, thank you very much for your comments. We hope to see you soon. Best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and it’s central to everything
Stayed 5 nights in Oct 2019
Response from Hotel El Pozo*** on 25 Oct 2019
Muchas gracias por sus comentarios. Esperamos volver a verle pronto. Un saludo.

10/10 Excellent

Miamiswiss, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, spacious room with balcony, very attentive and friendly staff, restaurant next door serves delicious breakfast
Stayed 3 nights in Oct 2019
Response from Hotel El Pozo*** on 4 Nov 2019
Hello, thank you very much for your comments. We hope to see you soon. Best regards.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 6 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Sep 2019

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central hotel all receptionists werecvery friendly and helpful paid extra for a room with a balcony not wirth it ,our friend who didnt pay for one had a much better one
Stayed 3 nights in Aug 2019
Response from Hotel El Pozo*** on 12 Sept 2019
Buenas tardes, gracias por sus comentarios. El tipo de habitación está sujeto a disponibilidad. Le enviamos un saludo.

10/10 Excellent

Erin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Andres and staff were great!
Stayed 2 nights in Aug 2019

8/10 Good

waleska

Liked: Cleanliness
I love the convenience of public transportation, food, shopping, the city center, and the beach. The room was big but needed more lighting. The day porter was very friendly and front desk receptionists were friendly.
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveller

Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service
Happy enough for a one night stay. Bed lumpy and uncomfortable though, ants in fridge and bathroom cleanliness questionable. But room was large, and well equipped with hairdryer, free air con, huge wardrobe, balcony. Shower was insanely powerful, felt like I was having a massage! Good location in centre of town and surprisingly not too noisy and slept well.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners of the Hotel were so lovely, the room was clean and spacious. I would definitely stay here again. 24 hour reception, hairdryer in the bathroom. The shower was powerful. The balcony overlooked a cafe which was nice because we could watch the world go by. In easy reach of bars and restaurants, supermarket across the road. Very quiet at night. So glad we booked this Hotel, wonderful place.
Stayed 3 nights in Jul 2019

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very nice experience at El Pozo
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Recepción on 17 Jul 2019
Gracias por sus comentarios, Hotel El Pozo

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff provided an excellent service and tended to all our needs.
Stayed 5 nights in Jun 2019
Response from Hotel El Pozo*** on 9 Jul 2019
Hello, thank you very much for your comments. We hope to see you soon. Best regards.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is wonderful from the great and very courteous staff to the prime location
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service. Friendly staff. Room neat and clean. Excellent location for access to Public transport
Stayed 3 nights in May 2019
Response from HOTEL EL POZO*** on 4 Jun 2019
Dear customer, We appreciate your feedback. Best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant hotel in the centre of town only one minutes walk from rail station.
Stayed 3 nights in May 2019
Response from Hotel El Pozo*** on 7 May 2019
Dear customer, Thank you so much for your feedback. Best regards.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel is a short walk from train station. Staff very pleasant. Parts of the hotel were being repainted while we were there but that didnt cause us any issurs. Supermarket across the road Would definitely stay there again.
Stayed 3 nights in Mar 2019
Response from Recepción on 20 Mar 2019
Thank you very much for your opinion. We are happy that you have had a good stay in our hotel. We hope to see you soon. Best Regards, Hotel El Pozo***

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Recepcion on 16 Feb 2019
Dear Paul, Thank you for your feedback. Hotel El Pozo***

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Good choice for winter/out of season, as central to town, but easy access to beach. Cleaner was slap dash and couldn't manage a "fitted" sheet. Reception staff pleasant enough and competent.
Stayed 3 nights in Feb 2019
Response from HOTEL EL POZO on 14 Feb 2019
Thank you for your assessment, we will try to solve the petition of blankets in reception. Best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2019
Response from Hotel El Pozo*** on 12 Feb 2019
Dear customer: Thank you for your opinion. Best regards.

8/10 Good

Verified traveller

Stayed 4 nights in Feb 2019
Response from HOTEL EL POZO*** on 8 Apr 2019
Dear customer: We appreciate your feedback. Best regards.