Outdoor pool, pool umbrellas, pool loungers

Reviews of Ona Diana Park

3 out of 5
Ona Diana Park
Calle Nueva Atalaya, s/n, Estepona, Malaga

Reviews

7.8

Good

Rating 10 - Excellent. 65 out of 226 reviews" "
Rating 8 - Good. 95 out of 226 reviews" "
Rating 6 - Okay. 49 out of 226 reviews" "
Rating 4 - Poor. 6 out of 226 reviews" "
Rating 2 - Terrible. 11 out of 226 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

EMILY

Stayed 1 night in Oct 2023
Response from Ona Diana Park on 17 Oct 2023
Hi there Emily! It’s great to receive such positive feedback Thanks for taking the time to share.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.Come back soon!Take care,Ona Diana Park

6/10 Okay

Coralia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Ona Diana Park on 16 Oct 2023
Hi Coralia! We're so grateful you took the time to share your thoughts with us We hope to see you again for an even better experience. Cheers,Ona Diana Park

8/10 Good

Dorota

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very friendly team, nice swimming pool. Property could benefit from a bit of an upgrade and refresh. Very tasty breakfast
Stayed 2 nights in Sep 2023
Response from Ona Diana Park on 9 Oct 2023
Hi Dorota,A big thank you for your review. We truly appreciate it!We're thrilled to hear that you enjoyed our friendly team and swimming pool! We always strive to provide a welcoming atmosphere for our guests. It's also great to know that you found our breakfast tasty. We appreciate your feedback regarding the need for some upgrades and refreshments. We're constantly working on improving our facilities, and your comments will help us in that process. We apologize for any inconvenience this may have caused during your stay.Thanks again!Until next time,Ona Diana Park

4/10 Poor

Ilnaz

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We had a room on street side with lots of noise and couldn’t rest well
Stayed 1 night in Sep 2023
Response from Ona Diana Park on 6 Sept 2023
Hi there,We're really sorry to hear that we didn't meet your expectations.Our hotel does have double-glazed windows to minimize noise, but we understand that it might not have been enough in your case.For future stays, feel free to request a room facing the pool, which might be quieter than the street side. We'll do our best to accommodate your preferences and make sure you have a more restful stay.We hope to see you again soon and provide you with an even better experience. Cheers!Ona Diana Park

10/10 Excellent

David

Liked: Property conditions & facilities, room comfort
Great and affordable hotel located close to the beach. Could do with some Wi-Fi extenders around the property to boost signal though!
Stayed 5 nights in Aug 2023
Response from Ona Diana Park on 14 Aug 2023
Hi David! We're so grateful you took the time to share your thoughts with us We are thrilled to hear that you found our hotel to be great and affordable, as well as conveniently located close to the beach. However, we apologize for any inconvenience you may have experienced with the Wi-Fi signal. We appreciate your feedback and will take it into consideration as we strive to match all our guests' expectations.Come back soon!Take care,Ona Diana Park

2/10 Terrible

Kady

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t bother booking.
It was terrible. When we arrived at our rooms it smelt so bad. It was as if someone had left a number two in the toilet. The beds were so uncomfortable. Was so uncomfortable that we had to leave 3 days early. Even sink was an issue.
Stayed 5 nights in May 2023
Response from Ona Diana Park on 6 Jul 2023
Hello Kady,Thanks for sharing your feedback with us.We're sorry that you had an unpleasant experience during your stay. We understand how important it is to have a comfortable and clean room, and we apologize for any inconvenience caused.Regarding the smell in the room, we would have been more than happy to assist you in finding a solution or changing rooms if we had been informed during your stay. We also apologize for any discomfort you experienced with the bed and sink, and we will look into these issues as well.Nevertheless, our team works hard to maintain high standards of cleanliness and comfort, and we will address your concerns with them to ensure improvements are made.We hope to see you soon! Cheers,Ona Diana Park

8/10 Good

Hormoz

Stayed 1 night in Apr 2023

4/10 Poor

Aqeel

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Only one polite member of staff rest were rude
Stayed 8 nights in Aug 2022

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stuck in Spain
We was stuck in Spain needed a hotel for a few days tell we find a flight home Services last min was amazing Pool , room , was great Changed rooms to a pool view for no cost just because we where stuck out there Steve
Stayed 4 nights in Aug 2022

8/10 Good

Mark

Travelled with family
Liked: Staff & service
it's a normal hotel, very dated thou
Stayed 1 night in Jul 2022

8/10 Good

Beth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Jan

Business traveller
Disliked: Cleanliness, property conditions & facilities
Poor management.
Hostile and lazy receptionist., especially one older gentleman. Some of the bar and waiter were more friendly. I was locked out of my rooms as the key card failed to function (power outage of the battery), and the technical staff had to break in to the room using the balcony to open the door, a process which took 45 min or more. No management excuse or reductions in fees were offered.
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This accommodation was a real delight. It’s a 3 star hotel but it feels like it could have been 4 stars. The room was modern, clean and spacious. We had dinner and breakfast and we really enjoyed the food. It was fresh and there was a large variety. We had a car, parking was easy and the hotel was easy to find.
Stayed 1 night in Apr 2022

8/10 Good

Edmund

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Short break
Very nice stay, room was a bit away from reception. I would advise the hotel to set up a couple of English channels on tv. All Spanish channels with some repeated. Other hotels along the coast are supplying English channels to attract uk visitors
Stayed 1 night in Apr 2022

2/10 Terrible

OSCAR

Travelled with partner
Disliked: Cleanliness
We had to move to a new room twice because the rooms were not clean yet (bed and bathrooms). Also, the hotel allow people to smoke marihuana at night and didn't allow us to sleep because of the loud nose until late hours (2am as of now). Will not come back.
Stayed 1 night in Apr 2022

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Diana park was good. Food wasn’t very exciting & it was cold.
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

M, Holland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het is een goed en net hotel voor deze prijs! Vlakbij puerto banus 10 minuten met de taxi. Alleen je betaald veel minder. Enige nadeel is dat het aan een drukke weg zit ik had er geen last van maar als je slecht slaapt is dit vervelend.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Good value ,good position for shops and restaurants.Its a little gem.tank you.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is nestled either side of a very good selection. Of shops, bars and restaurants. It is a very short drive/taxi from Puerto Banus, you can easily get to other resorts too. We even got to Gibraltar for a day trip and it didn’t take us that long. The breakfast was nice. A good selection available something suited to everyone’s taste I’m sure. Price wise exceptional value for money. The rooms aren’t huge but nicely decorated with air con too. We had a room at the back of the hotel. I would imagine the ones facing the main road may be a little noisy. The pool area was clean and well kept.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A clean, not too large hotel in a convenient spot. Plenty of restaurants and quiet bars all around and also on the main bus route for going up and down the coastal towns. Excellent coffee in the bar! Only downside is that there were a few stag and hen groups passing through but I guess thats to be expected in this region
Stayed 12 nights in May 2019

10/10 Excellent

Jim, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent lclib type property. Has a pool, free buffet breakfqst, a very nice pool area with deck chairs, and the room was clean and spacious with a nice sitti g area just outside. We loved i!
Stayed 2 nights in May 2019
Response from ruben real on 13 Jun 2019
Thank you for trusting us for your accommodation

8/10 Good

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stopover for Malaga airport.
Modern nicely furnished room. Helpful staff at breakfast/dinner room. Lovely swimming pool though we didn’t use. Has free gated outdoor private parking, easy to use. Excellent breakfast, surprising quality and variety for a 3 *. We had a quiet room overlooking a back street. There were lots of restaurants within 100 meters walking distance and 1-2 small supermarkets.
Stayed 1 night in May 2019
Response from ruben real on 13 Jun 2019
Thank you for trusting us for your accommodation

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, not too large, airy and light .... good parking.
Stayed 4 nights in May 2019
Response from ruben real on 13 Jun 2019
Thank you for trusting us for your accommodation

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location ... reasonably priced ... nice pool area ...
Stayed 4 nights in May 2019
Response from ruben real on 13 Jun 2019
Thank you for trusting us for your accommodation

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and friendly very good value for price would stay again
Stayed 7 nights in Apr 2019
Response from ruben real on 13 Jun 2019
Thank you for trusting us for your accommodation

10/10 Excellent

John, Nottingham UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value for Money

8/10 Good

Scheherezade , Gibraltar

Liked: Cleanliness, staff & service, room comfort
First time...
We booked the hotel for a birthday weekend as the price was undeniably amazing. We drove there from Gibraltar so the journey is not more than 45 mins. However, it took us time to locate the hotel as the area is quire confusing and there are no signs and because the hotel is in a residential area is took us a little while to find it. Once we found it, there was loads of parking. Check in procedure was quick. Our rooms were nice, however as this is primarily a self service kind of hotel it would have been nice to have some cutlery, glasses and maybe a kettle in the room. We were on the gourd floor as we travelled with our dog. The rooms with a patio are great for them to run around.

10/10 Excellent

Sue, Stanstead Abbotts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, pleasant hotel with a very good location.
We are 2 couples staying at the 'Oh Hotel Diana' in Estepona - A great time was had by all. We were pleasantly surprized. Our rooms were clean, tidy and looked very newly refurbished. The staff were very friendly. We had a very relaxing stay. Ideal location for shops, beach and restaurants. We hired a car and drove to 'Pepe's Beach' which was lovely. A nice restaurant and beds not a problem to hire. We drove to a friends house in Cancelarda and also visited 'Puerto Banus'. We also recommend 'Neli G's' restaurant in 'Buenta Vista'. which is a short walk from 'Oh Diana'. Excellent food, polite and friendly staff. We will defiantly visit again.

10/10 Excellent

MISTRI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Mikhail, London

Be ready to pay even for a safe use
Be ready to pay even for a safe use

8/10 Good

Fiona, Nerja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for dog owners.
It was great that I could take my dog around the pool while I sunbathed and no children screaming.

6/10 Okay

max, RO

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of noise
Maybe because the room was at the 0 floor it was a lot of moisture, the paint and the plaster was going downn from the wall.
No paint
No paint
The paint is getting down

8/10 Good

Emily, Brentwood,ESSEX ,England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'll be back.
Our stay was very comfortable from the start. Second time we have stayed here and I would recommend it. Breakfast is very nice. Its location is central to all towns and villages.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place shame about the evening meals.
We went for couple of days to relax pool and garden great. Do not ask for a brandy, a glass of Carlos 1, I was charged 12 euros considering that a bottle in Spain cost about 30 euros.

8/10 Good

John, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect base
The hotel had very few guests staying when we were there and often we were the only ones in the dining room in the evening. The staff were helpful and friendly and the room was well cleaned every day. There are restaurants nearby (walking distance) including an excellent Indian. The hotel was good value for money.

6/10 Okay

Brenard, Southend-on-Sea

Disliked: Staff & service, room comfort
A fair assessment.
Refurbishment - pleasant. Room was reeking of smoke. Changed room - no lock working on door. Bed absolutely rock hard and no duvets - it was cold in the night. Bar towels far too small and wafer thin. Rhe breakfast was awful - and they won't make scrambled egg. I could go on. Even at the reasonable price - it should have been better.

8/10 Good

padraic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff Excellent value for money

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value 3* hotel
A decent 3* hotel with friendly staff, clean, tidy rooms and a decent pool. Good value for money.

8/10 Good

AZRA K.

Liked: Cleanliness, staff & service, room comfort
An amazing adventure
It was an awesome break in sunny Spain. I went there to see Enrique Iglesias in concert in Marbella and it was unforgettable and a truly amazing experience. The hotel was clean and the staff all spoke English and were extremely helpful and friendly. There was a restaurant and bar area for meals and refreshments, although I didn't get a chance to taste authentic Spanish food there such as tapas and paella which is what I would have liked to have done. Having said that there are restaurants walking distance from the hotel which are all reasonably priced. The are plenty of sun loungers and an outdoor pool to cool off in. Puerto Banus and the beach in central Estepona are a short bus ride away and it's easy to get around neighbouring towns and plenty to see and do. I would recommend the hotel to anyone thinking of visiting Spain as its great value for money and the rooms are clean and comfortable too with a terrace which overlooks the pool area. Although a view to look out in the surrounding area would have been good. A well designed and spacious hotel but entertainment would be good as an improvement to the hotel.

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

John, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing that was missing was tea making fersilaty in the room, I e kettle,

4/10 Poor

martin, london

Liked: Cleanliness
Disliked: Room comfort
cold
the room was freezing cold

10/10 Excellent

Janet, Carlisle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little break
Just about whatbwebexpected since it has recently been revamped. Nice fixtures ans fittings. Friendly staff who were helpfull as we'll.

10/10 Excellent

Peter, East Lothian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golfers break...home from home!
Hotel has been updated recently to a high standard...rooms are very good..superb showers etc. Very handy for local restaurants and easy for local taxis etc. Very pleasant and helpfull staff. Good choice and service for breakfast. Great for family or golfing groups.