Ratings based on 312 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Chelmsford Essex

Lovely clean hotel

Posted 18-Oct-2014
Great location - under 10 min walk to the beach & not far from night life. Lots of sunbeds so no need to get up at the crack of dawn to reserve one! Will definatly be going back there
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel good location. Plenty going on

Posted 13-Oct-2014
We had a very nice and relaxing time. Location was good and food fresh and varied. We would stay at this hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Edinburgh

A Home away from Home....

Posted 04-Oct-2014
Wonderful service at reception the staff could not have been any more helpful. A taste of Luxuary in Mabella. Great from arrival to checkout. Out of this World..Top Marks for this H10 hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller from uk

Perfect for lone travellers

Posted 01-Oct-2014
Went for 6 days on my own and couldn't have picked a better hotel
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel , enjoyed an overnight stay

Posted 25-Sep-2014
Nice hotel enjoyed an overnight stay in sept would definately go back again
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Lovely hotel

Posted 24-Sep-2014
Pros: Grounds, pool, rooms clean
Cons: IRON NEED MORE, I don,t want to be told by elder reception man we run a hotel business thats why they have a laundry service for to pay
Location: Location very easy to get to beach and shops, only thing the subway is very quiet at nite if on my own would not walk back , in the day it is fine
We had a fab 6 days at this hotel, we we upgrade to privilege room, but was not able to use privilege facilities and was given double bed instead of 2 single beds never mind we made do, hotel grounds &pool&spa are fabulous, reception area is great art work on display is fantastic ,food very good choice, staff very polite helpful, only problem which hotel is very aware of is the iron had to wait 2 days to get one I, m not sure why hotel don't put a 2 hour limit for each room as they only have 14 iron for 400 rooms, guest need to be more considerate of others, the staff work very hard and was always ready to help us , we only incounter one rude staff at reception older gent but never dealt with him again, first time using H10 hotel, we have been to puerto banus 5 times always stayed at melia so was very apprehensive about this hotel, but was glad to try it thank you all at h10
Comment from Hotel Management
28-Sep-2014 by Maribel, Hotel Management
Dear guest, First of all, we would like to thank you for your kind comments and the opportunity given to H10. We are delighted to read that you have felt so comfortable and enjoyed our services that you definitely will come back. We are regret that you couldn´t get an iron within 2 days, we will improve our system in order to provide a chance to get an iron to most of our clients, although this is a courtesy from the hotel. Thanks for your suggestion because we really want our clientele to enjoy its stay and return. We hope to welcome you again to our beautiful hotel and make your next stay even more memorable! Best regards. Maribel Martín - Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel and location

Posted 09-Sep-2014
Went five days half board a group of four men. Liked the room two of us shared as it had a seperate room with sofa and chairs. The food was good at dinner, but all drinks you paid for separately. Never made it to breakfast sadly. The only negatives I would have would be some of the staff not being friendly at all. My friend around the pool had a chain and pair of shoes disappear as we had our backs turned so watch your stuff while you stay it either gets cleared away if looks abandoned by staff or other guests decided to swipe some items. You have a casino if that's your thing to visit right on site. A short 10 minute walk in flip flops to the beach and Ocean Club. Going to the port for nights out only takes a quick taxi costing just under 6 euros. A real mixed bunch stay at this hotel. I would visit again if I went to Marbella. I recommend saving money and getting a bed and drinks at Ocean Club and a table and Tibu night club, Pangea is also an amazing at night.
Comment from Hotel Management
18-Sep-2014 by Maribel, Hotel Management
Dear Richard We thank you for taking your precious time to write your review. We are pleased to know that we met your expectations when you all booked our hotel. It is great to hear that you felt comfortable and enjoyed the night life in Puerto Banus, however it is a shame you missed our breakfast because is delicious!. Certainly, our hotel is located in Puerto Banus which is one of the most expensive areas but still with competitive prices for restaurants, nice coffee shops, and private or public transportation. Thanks for giving some hints of knowledge of the area to potential guests. We would love to welcome you again to H10 Andalucia Plaza. We hope you had a great summer. Best regards. Maribel Martín - Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from sheffield

Honeymoon

Posted 05-Sep-2014
We went for our honeymoon, bed and breakfast. It was a gorgeous hotel and perfect location once you realise there is a underground sub tunnel. Good food and overall good location. Highly recommend
Comment from Hotel Management
14-Sep-2014 by Maribel, Hotel Management
Good morning Cheryl, First of all, we would like to thank you for choosing our hotel to spend such a special date. We are delighted to know you have enjoyed our facilities, food and service. Thanks for recommending H10 Andalucia Plaza and for the 5 stars given score. We would love to be your choice again if you are planning to visit this area in the future. Warmest regards. Maribel Martín - Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfect location and lovely hotel.

Posted 05-Sep-2014
Staff were extremely friendly and helpful. Couldn't have done more for you as a guest. Food was amazing. Couldn't fault the hotel. We enjoyed one of the best holidays we had staying here!
Comment from Hotel Management
28-Sep-2014 by Maribel, Hotel Management
Dear guest, We are delighted to read that you liked our hotel, staff and services. Honestly, we are very proud of our staff that is always at our customer´s disposal to make their stay a memorable one. Our goal is for you to enjoy your deserved holidays so reading your comments is the best reward for our efforts. We really hope to welcome you again to H10 Andalucia Plaza in a near future and offer you another pleasant stay. Warmest regards. Maribel Martín -Guest Relations Manager
5 out of 5
Recommended
for Couples
by A verified traveller from Glasgow

Nice hotel close to the beach.

Posted 02-Sep-2014
Pros: The staff at the reception were very helpful. The room was spotlessly clean and the pool area was amazing.
Cons: The pool bar staff could be more pleasant. The older guy needs to look for a job that doesn't involve dealing with customers. Not a people person.
Location: Location great. Short walk to the marina.
When we arrived at the hotel we were upgraded to privilege. Room with a balcony on the fifth floor and a free bar. Had we been on any of the lower floors I don't think we would have enjoyed it as much as there were a lot of young kids year located on these floors arriving back at the hotel early hours and partying early into the morning.
Comment from Hotel Management
14-Sep-2014 by Maribel, Hotel Management
Dear Sharon, Thank you for having chosen H10 Andalucia Plaza Hotel and for sending us your feedback after your stay. We are pleased to read you were satisfied with your Privilege room and Privilege Lounge. Our team works very hard to enssure a pleasant stay to all our guests so we really appreciate the 5 stars score given. We would love to welcome you again to our hotel in a near future.Thanks for recommending H10 Andalucia Plaza. Best Regards. Maribel Martín - Guest Relations Manager