Ratings based on 628 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Don't expect sleep

Posted 27-May-2015
Cons: Bathroom was not clean and drains stank..
Nice hotel,good facilities,excellent buffet. Noisiest place ever stayed.full of hen and stag dos. Wouldn't stay again for that's reason
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Windsor

Nice hotel near all attractions

Posted 12-May-2015
Pros: Choice of breakfast spa pool and design
Cons: Day time entertainment by pool
Location: Sea beach bars market fantastic night life
Hotel bar reception and reception staff were excellant only down point was life guard he was un friendly and rude no music by pool I would expect an adults only hotel to have some atmosphere during day also night entertainment was more like karaoke
3 out of 5
Recommended
for Couples
by A verified travellerfrom Stockholm

Decent hotel near the marina

Posted 11-May-2015
Pros: Free entrance to the Casino which was nice. Friendly and fast service in the lobby. Near the marina & beach.
Cons: We asked for a twin but they forgot to turn our two beds into one. Better drinks & food in the pool bar.
Location: We can especially recommend the restaurant Piucaro. Area is best for nights out rather than a romantic getaway.
A overall OK experience. We woke up to a nice breakfast that had plenty to offer. The pool was pretty clean but very cold. Unfortunately it was pre-dominantly loud British (brutish) guests making them selves know all around the pool area. But the hotel can't be blamed for this. Stick to beers or simple two component drinks if you order in the pool bar... Drinks are not their forte. The hotel offers free entrance to the Casino in the building, which was nice. Walking down to the marina & beach takes about 5-10 minuets.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom co down

4 nights in Puerto banus

Posted 09-May-2015
Lovely hotel , great lobby , comfortable rooms & lovely helpful staff , would definitely love to return
5 out of 5
Recommended
for Everyone
by A verified travellerfrom uk

Check in.

Posted 07-May-2015
Pros: Hotel verry good 5* food, rooms,close to beach and bar's.
Cons: check in slow
check in verry slow 30 mins!! kkfjhfnfnfnfnnnd k,dkjd n
4 out of 5
Recommended
for Couples
by A verified travellerfrom Münster

Schönes Hotel in englischer Hand

Posted 05-May-2015
Pros: Ausstattung des Deluxe-Zimmers, Frühstück sehr gut, Personal sehr freundlich
Location: zentral, gut
Viele englische Urlauber mit viel Durst, daher laut am Pool, ansonsten sehr schön, tolle Lage in Puerto Banus
4 out of 5
Recommended
for Everyone
by A verified traveller

Posh hotel

Posted 30-Apr-2015
Very attentive specially when i chucked my friend into the pool, security came rushing lol
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Posted 22-Apr-2015
Had a lovely time here. Stayed a night at the end of my trip to Marbella. Comfortable and a great breakfast to set me up for the journey home.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Los Angeles

Old fashion exterior with new Boutigue feeling !

Posted 16-Apr-2015
Pros: Location , close to all, breakfast, lobby, parking , Wi Fi, crispy sheets olive tree and the canaby above , art work!
Cons: Servers should attend more to customers at breakfast than clean tables. Clean the hall ways carpets. Don't make guests go to front desk to pay deposit
Location: Puerto Banus Marina, many restaurants/ bars/ night life/ Casino, stores and small other communities . Close to Autovia of the cost.
Very pleasant and open lobby when you walk in with nice art work on the walls. Centered by an old revived Olive tree that is having a second life. The check in was fast and easy. Eduardo took us to our room, which was facing the pool, but was very small. Javier was very accommodating in giving us a larger room on the fifth floor which we were happy with as we had a balcony with views to the mountains and some sea. The breakfast, which is included in ur stay was excellent and had many thing to chose from. Maria at the omelet and eggs counter was always smiling and accommodating to the customers. They had a great piano player / singer almost every night till after midnight . I love kids, but it was great to have the peace there. Wi Fi was in the rooms and the lobby, parking was easy and all around the hotel. It was close to walk toPorto Banus and lots of restaurants and bars where the water front is. They could clean the hall ways carpets more, as it seems some of the guests are very missy. The pool was nice but having to go to the front desk when you are in your trunks to pay ten Euros as a deposit for a towel was a bit too much, that I think they can do away with or find a better system to keep track of their old towels! Over all its a good place, and it could be better if they teach their staff at bkfast.to attend to the customers needs first more than just cleaning the tables. To be fair, they were under staffed for that time too. Still I would recommend this hotel .
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Apr-2015
Eksklusivt hotell med gangavstand til strand, butikker og restauranter. Litt vond seng på rommet vårt, men ellers upåklagelig