Ratings based on 103 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Cardiff, South Wales, UK

Excellent apartment

Posted 01-Aug-2014
It was our 1st time to Marbella to celebrate my daughters 21st. We were given a 2 floor 3 bedroom apartment, all rooms had on suite with hair dryers there was also a separate bathroom with storage for guests on sofa bed, rooms were huge and very well equipped, the lounge, dining room and kitchen were also large, lovely comfy sofas a large dining table and fully equipped kitchen with everything you could wish for including a dishwasher it also had a utility room with washer & dryer, a large balcony off lounge another off dining room and another off the master bedroom. The apartment and all public areas were exceptionally clean & tidy, the pools were clean and large, it was surprisingly quiet considering the time of year so was really relaxing, we didn't experience any rowdiness all the time we were there, the restaurant was lovely with 2 menus but you have to ask for the cheaper one. The supermarket, restaurants & beach were only a short walk away. We were thrilled with this complex and would definitely come again.
4 out of 5
Recommended
for Families
by A verified traveller from Saudi Arabia

Nice Apt facing beach

Posted 30-Jun-2014
Pros: Location, Atmosphere,quietness , apt facilities, and breakfast
Cons: The furniture in general is outdated and needs to be changed. The breakfast can be improved by changing the food items daily
Location: The location is in Elivira about 10 km from Marbella .The area is quite and safe.Two supermarket, restaurants ,and pharmacy with in walking distance.
It was a very nice holiday at Elivera near Marbella. Our family of 8 pax stayed in 3bed room apt in building El Retiro apt no 4 With a beautiful view to the Mediterranean Sea .The location was superb, the landscape was amazing and it is only 2 min walk to the beach. The staff was helpful specially Antonio.The maid service was not too good so the cleaning was fair. The apt size was excellent 3 large bed rooms with 3 bath room with a very nice living room and a balcony facing the beach.Our building is next to the beach but far away from the reception and breakfast and needs 10 min walk or take your car. There is a public bus stop close to the reception and take you direct south to Marbella and north to Fuengirola.
3 out of 5
Recommended
for Everyone
by A verified traveller

Close to the beach

Posted 17-Jun-2014
Have stayed here previously & enjoyed it but this time the service was slow, food not as good and not all staff friendly. I will probably try it again next year and if it doesn't improve will go somewhere else.
5 out of 5
Recommended
for Everyone
by A verified traveller

conveniently located very nice hotel

Posted 11-Jun-2014
very helpful staff...good value for money. We will definitely go back!!
5 out of 5
Recommended
for Families
by A verified traveller

Nice clean hotel close to the beach

Posted 07-Jun-2014
Got 1 bed appt in the resort. Rooms were cleaned every day. Staff was friendly. Were worried about beds after reading previous reviews but they turned out to be OK. Beach was less than 10min walk with 2 small children. Lots of activities for kids. Facilities were decent for the price. Two outdoor swimming pools close to the room and one indoor. The indoor swimming pool was small. Hotel had GYM and snooker tables that we didnt use. Overall a pleasant stay, will recommend it especially for the price. Word of caution, cannot find hotel on Satnav, so use hotel Don Carlos instead which is next door.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great Apartment

Posted 07-May-2014
Great location, and although apartments are 30 years old they are well maintained. Lots of restaurants and shops nearby.
3 out of 5
by anw from wales

I do not consider this to be a 4 star hotel.

Posted 29-Apr-2014
Pros: Very nice pool area and the indoor pool was a plus when the weather was bad although it only too The breakfasts were fresh and had some variety. f you
Cons: see above
Location: An odd location right above an extremely busy road although this could not be heard from the hotel. There was a nice little beach nearby (5 mins and
We stayed with our 3 children (9,7 and 4) for 6 nights. The apartments are well equipped but the sofa bed is uncomfortable. We had no hot water for three days and a terrible smell started coming from one of the bathrooms about 3 days in to our stay. Someone was sent to deal with the hot water problem fairly promptly but it took three separate visits over 2/3 days to sort it out. One of the staff members was apologetic but there was no further apology when we checked out. One visit was made to deal with the plumbing problem but it made no difference, the smell returned and we just pulled the door tight and used one of the other bathrooms. Again no reference was made to this when we checked out and no gesture of goodwill on the hotel's part. The children's "park" only had two things in it - the main slide area was damaged and off limits. On a minor point if you want decent wifi you have to pay for it and if you use the indoor pool you have to pay for a shower cap. I wasn't expecting any of the above in a 4 star hotel.
5 out of 5
Recommended
for Everyone
by Jane from England

Lovely hotel for Easter break.

Posted 15-Apr-2014
Pros: Layout, good bar, good food, friendly staff and great shower!
Location: We just went to lie in the sun but did visit Marbella and Puerto Banus.
My two friends and I came to stay here through an excellent deal on Expedia. We thoroughly enjoyed our stay and would definitely go again at this time of year. In the summer it would be too busy and there would be too many children for us. The apartment seemed well equipped although we ate out and didn't need to use the cutlery and crockery. It also had one of the best showers I've ever had anywhere, powerful, easy to use, with no messing needed to try and get the temperature correct. It also had blackout curtains in the bedroom which I love. The hotel bar had an excellent selection of reasonably priced drinks and a very good bar menu that was also good value.
5 out of 5
Recommended
for Families
by cooper from leeds

good locaition but you need a car

Posted 08-Apr-2014 on Hotels.com
very good food good apartment good pools very good ,cleaning service very good
5 out of 5
Recommended
by Roger & Clarice from Somerset UK

Good all round place to stay

Posted 02-Apr-2014 on Hotels.com
Lovely apartment with good view over pool and well equipped and serviced. The welcome pack was an added benefit as we arrived on a sunday evening after a long drive. Staff were really friendly and helpful and local amenities and beach are close by if needed but hotel has everything you need for a comfortable stay on or close by location.