Exterior

Reviews of The Majestic Malacca Hotel

5 out of 5
The Majestic Malacca Hotel
188 Jalan Bunga Raya, Malacca City, Malacca

Reviews

9.2

Wonderful

Rating 10 - Excellent. 419 out of 630 reviews" "
Rating 8 - Good. 172 out of 630 reviews" "
Rating 6 - Okay. 29 out of 630 reviews" "
Rating 4 - Poor. 9 out of 630 reviews" "
Rating 2 - Terrible. 1 out of 630 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wee Kang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The unique of the building, a lot of the historical elements around the building design including the breakfast area, high tea area and the the hotel lobby.
Stayed 2 nights in May 2023

8/10 Good

Kim Lian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
propery environment good
Stayed 1 night in Apr 2023

8/10 Good

Peter Wilhelm

Stayed 1 night in Apr 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great staff
Stayed 2 nights in Apr 2023

10/10 Excellent

THO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious and facilities great. Enjoyed the nice bath tub.
Stayed 1 night in Dec 2022

10/10 Excellent

Charissa

Stayed 2 nights in Dec 2022

6/10 Okay

Shuyun

Travelled with partner
Liked: Cleanliness, amenities
Positives were the decor, cleanliness, safety and location which is walkable to Jonker. Some good food in the area. However, I expected more for this price which is among top 3 more expensive in Meleka. Staff are polite but I expected 4-5 star hospitality. Walls are thin so you can hear other guests. It's acceptable but not worth it for the high price IMO.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

6/10 Okay

Zhirong

Stayed 2 nights in Nov 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Overpriced
It is overpriced given that there are now plenty other hotels provide similar facilities and experience. Swimming pool is tiny and the spa is still closed at present. Although it is part of the small luxury hotels branding and part of YTL holdings, it could have been cheaper. Stayed there several times over the past 10 years. There were welcome drinks and complementary cakes on previous stays but not this time. The TV hasnt been updated for over 10 years. Lovely and pleasant staff, nice buffet breakfast on the weekend, RM58 for non-resident. Note that it is ala carte during weekdays.
Pool
Mini library
Bathroom
Standard room
Stayed 1 night in Jul 2022

10/10 Excellent

Wenxian

Stayed 1 night in Jun 2022

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay at this hotel for the weekend. Was a relaxing haven to return to at the end of the day. Very friendly staff.
Stayed 2 nights in Jun 2022

6/10 Okay

richard

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Dissapointing
I was welcomed nicely and, there was no valet but I was showed a parking space. Check in was easy and was asked if i wanted my welcome drink or to proceed to room. The colonial building looked lovely but my immediate thoughts were it needs some drastic TLC. Pool was so small and in a wierd position with not much room for guests to sit. No room service or spa was very dissapointing. Covid is a great excuse now! Room was big but the blinds were cheap and one broke as i pulled it down. I would seriously say this hotel was a good 3 star and im not annoyed about anything so not providing a score on that, just very dissapointed.
Stayed 1 night in May 2022

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities, room comfort
Imperial hotel in a great city
Lovely hotel. The location could be better for Joncker street and the sights and the only other issue was the water gushing out of the tap on our first morning ( these things happen) Lovely breakfast and afternoon tea.
Stayed 2 nights in May 2022

10/10 Excellent

Gunnar

Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall exceptional, if there's anything to improve it would be the toiletries which were not from a familiar brand and came across as not worthy of the luxurious other parts the facility and room had to offer.
Stayed 1 night in Feb 2022

10/10 Excellent

SUHYUN

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel
Love the serenity it provides. The location is great because I get to jog along the river in the morning. The pool is small but oh well….not the biggest concern. I like how the bath tub is. And the design of the room makes it very cosy.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
Good!! But next room was noisy.
Stayed 1 night in Jul 2020

10/10 Excellent

Yap Ching Li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Malacca short stay!
Heritage hotel in centre of town and walking distance to restaurants and shopping! Room large and very clean with comfortable bed and mattress. Loved their breakfast! Very good choice of local Asian and Western food prepared by friendly Australian chef. Enjoyed hospitality of staff and good service. Arrived with own rental car and parking available in their hotel security car park !
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but bring ear plugs
Nice historical hotel, a few hundred meters from the centre but that's walkable. The staff is very nice and the rooms are well furnished and in good conditions. The pool is a little small and he breakfast area was under works so had breakfast in the business meeting rooms - not as great. The biggest problem is clearly the sound proof in the rooms : we have been waked-up by our neighbor who had a shower at 7am (couldn't sleep even wearing ear plugs). This is a big issue for which I won't consider this hotel as a 5 stars
Stayed 1 night in Mar 2020

10/10 Excellent

Monika, London

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful colonial style hotel in a good position. Staff were extremely helpful and polite. Restaurant offers superb food- don t miss the city walk organised by the hotel. Worth a visit.
Stayed 2 nights in Feb 2020

10/10 Excellent

Richard, Atlanta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location Touch of old English style Very nice staff Good restaurant
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guided walking tour was excellent Thankyou Wati
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, charm of the property, cleanliness, well located.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2020

10/10 Excellent

Sau Khim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Allen&Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Presentation of such a unique property was way beyond our expectations, as was the friendly and impeccable service. Thoroughly recommend.
Stayed 1 night in Jan 2020

10/10 Excellent

Sau Khim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Awesome Stay!
It was simply amazing!!!! I felt safe and the service was top notch. Thank you to all staff and everyone who made my trip so wonderful and welcoming! I'll definitely go back there soon! Thank you so much!
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
We thoroughly enjoyed our stay. Anne at the reception desk was so welcoming and she remembered my name and always greeted me by my name when she saw me. That’s was an added touch.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, check in process slow . 7 to 14 days to return the 300 ringgit deposit unacceptable. Bath tub great but impossible for older guest like me to access . Noise between rooms was bad , the doors between adjoining rooms needs to be better sealed . Limited choice of channels in tv . No food room service that I could find . Good breakfast choices . Quality bed and linen .
Stayed 1 night in Dec 2019

10/10 Excellent

John, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
small hotel of character, well located, excellent service, good restaurant.
Stayed 2 nights in Nov 2019

10/10 Excellent

Patrick

Stayed 3 nights in Nov 2019

10/10 Excellent

Mary-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Privacy issues with the bathroom
The room was well appointed and the floor to ceiling window provided a beautiful panoramic view over the river and the city. Excellent high tea, breakfasts and dinner in the dining room. Only drawback: the bathroom/toilet was separated from the bedroom by a pull-around slatted wooden screen which provided no privacy for sounds / smells that arise in a bathroom. This is a problem if you are not that intimate with your room mate.
Stayed 3 nights in Aug 2019

10/10 Excellent

Richard, Tacoma WA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true hidden gem. Excellent location from which to explore Malacca. Pristine facilities. Top-notch service. Excellent linch, unique local cuisine. Exceeded our expectations. Highest of recommendations.
Stayed 1 night in Oct 2019

10/10 Excellent

Nasri, Johor Bahru

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended for any type of stay here; be it for your anniversary, birthday trip, or even for a weekend getaway. The hotel provides a unique ambiance due to its historic & nostalgic touch of the past, yet maintaining top-of-the-class service. Room was spacious, clean & undoubtedly one which you would dream to come back to. Only setback is there are no signs guiding to the hotel carpack, but the staff was very much helpful to direct you upon asking at the check-in.
Stayed 1 night in Oct 2019

10/10 Excellent

BERNICE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay in The Majestic is awesome.
My stay in The Majestic is awesome. From the start from I check in till i check out from the hotel, the service provide to me, i feel satisfy. Just that the location nearby not much shopping malls to walk around, but there is a night food street to get all those local dish & its reasonable price. Hotel breakfast is tasty too! they only cook when u order, so all the food is fresh! And i also went for their massage spa, its damn good! i will stay again if i came to Malacca next time round!
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Majestic stay at the Majestic
The reception staff was very attentive and welcoming. (Mr Choo) The rooms were beautiful and comfortable. My business partner and I had an adjoining rooms which were very thoughtful. The buffet breakfast food ran out quickly - maybe it was a busy Sunday. But service was good. The hotel was also walking distance to Jonker so it was convenient.
Stayed 1 night in Sep 2019

10/10 Excellent

ALLAN KIN MUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and staff are very friendly
Stayed 2 nights in Sep 2019

10/10 Excellent

Shahirah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

HFoo, Singapore

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff service was the only saving grace for the property
Stayed 2 nights in Aug 2019

10/10 Excellent

Jy, Klang City

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old school romantic for couple
Stayed 2 nights in Aug 2019

8/10 Good

KM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An unique, historical and beautiful hotel. I had an enjoyable stay.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019