Ratings based on 400 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom West Sussex

Excellent short stay

Posted 22-Mar-2015
Pros: Its convenience and its spacious bedrooms.
Location: This was more of a stopover for an event rather than to visit nearby attractions although Leeds Castle is close by.
Convenient location close to M20. The leisure facilities/pool were very nice and rooms were spacious and comfortable. Both the buffet dinner and the buffet breakfast had a good variety of foods that were fresh and appetising.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom glasgow

wedding weekend

Posted 13-Mar-2015
Pros: The hotel was very clean and the staff were really nice,didnt have the breakfast,but some of my family did and they said there was plenty of choices
Location: close to a shopping centre
stayed for a weekend in march as I was attending my nieces wedding,weather was great and the weekend went by too quick
2 out of 5
by A verified traveller

Total heruntergekommenes Hotel - niemals 4/5 Stern

Posted 11-Mar-2015
Cons: Komplette Renovierung und neues Mobiliar erforderlich.
Location: Das Hotel liegt unmittelbar an der Autobahn. In der Nähe befindet sich in neu errichtetes Kaufhaus sowie ein ansprechendes Pub mit gutem Essen.
Die Lage des Hotels direkt an der Autobahn-Ausfahrt Maidstone war für uns der Grund zur Buchung des Hotel, denn wir waren auf der Durchreise. Das Hotel ist allerdings sehr in die Jahre gekommen - besser gesagt es ist total abgewohnt. Unser Bett (auch das des mitreisenden Paares) war völlig durchgelegen - ein wirklicher Schlaf war unmöglich. Die Minibar auf dem Zimmer ist mittlerweile ausgebaut - es ist nur noch der leere Schrank ohne Regale vorhanden, dessen Tür ebenfalls defekt ist. Einen Fön haben wir vergeblich gesucht. Der Teppich ist dreckig und alt. Kurz: das Hotel ist (abgesehen von der Lage für Durchreisende) nicht zu empfehlen. Gut hingegen ist das Frühstücksbüffet.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to town

Posted 17-Feb-2015
Had a very pleasant stay. Staff very helpful.clean welcoming. Lovely food. Would go back
3 out of 5
by A verified traveller

Lovely hotel near centre

Posted 10-Feb-2015
Great hotel, amazing breakfast, wonderful swimming pool, etc. BUT I hardly got any sleep it was so noisy. People were so loud walking down the corridor into their rooms. The worst was at 4am when a load of boys/men were obviously coming back from a club or something and they woke my husband and I up with such a shock. They talked really loudly, banged their doors, were laughing, etc. Because of this I cannot recommend the hotel or come back and stay again because I felt dreadful the next day having had very little sleep.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, very helpful staff, had a lovely stay

Posted 07-Feb-2015
Room was lovely, food was very nice and the staff very nice. Will use again
4 out of 5
Recommended
for Everyone
by A verified traveller

Great value for money

Posted 06-Feb-2015
Spent night for daughters birthday, enjoyed by all
4 out of 5
Recommended
for Everyone
by A verified travellerfrom essex

Nice relaxing weekend apart from the in the pool!

Posted 03-Feb-2015
The hotel was comfortable and our room was clean. The only downside to the hotel was that the pool and spa was open to members of the public not just hotel guests. At one point I was sitting in the jacuzzi and there was a small child in there with an adult and was swimming around! I had to ask her to stop get child from swimming in the jacuzzi! Also beware at the weekend there are mother and child sessions and swimming lessons in the pool so some of it is sectioned off for that.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom maidstone

nice hotel

Posted 01-Feb-2015
Only stayed for the weekend. Few pubs around would highly recommend the chilten hundred. The hotel was nice. Staff were friendly and helpful. Facilities were good clean and tidy. And there was a good choice of food for breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveller

Directions from M20 could have been so easy

Posted 28-Jan-2015
Pros: On arrival, access was easy except that security gate instructions could have been more straightforward
Cons: Only as above
Location: Our visit was only to attend a funeral so other activities were not applicable.
Direction from M20 could have been " Exit 7 Junction southwards. Turn right at first opportunity and hotel is on right". Room 111 Bed creaked but otherwise very comfortable. Very pleasant experience.