Ratings based on 3,898 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Chicago, Il.

Nice hotel close to many pubs, stores, etc.

Posted 24-Mar-2015
Pros: Very nice accomodations.
Cons: upgraded elevators and larger lobby. also, an ice machine that you could get ice yourself rather then having to call and wait for someone to deliver.
The outside entrance was being renovated along with some other parts of the building but it was still easy to get around and the staff were very helpful. We wanted to be close to pubs for St. Pat's day and that was just the location we needed so we did not have to take a taxi everywhere.
1 out of 5
by A verified travellerfrom Toledo, Ohio

Whitehall disappointment

Posted 24-Mar-2015
Pros: Not much
Cons: Everything, too much to list.
Location: There were lots of things to do near by.
Well they did not tell us anything about parking the website said it was included in your stay, when we were checking out they handed us a parking bill. Then it took them over 2 hours to bring me a bucket of ice ( there were no ice machines to be found, I was going to get it myself) but after 3 calls to the front desk and 3 hours later, I got about 2 glasses full of ice. Then there weren't towels in my room had to call for that too, almost as long as the ice. At 4 in the afternoon the bar and restaurant was closed, really on St. Patrick's day? Ruined my first trip to Chicago.
3 out of 5
by A verified traveller

Prime location

Posted 23-Mar-2015
Great staff, amenities and location. For instance, anything you ask for they personally bring it to your room. Also has a good gym with everything you need for a good workout. Questionable rooms- there are wires and dust all over the place.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Mar-2015
You will not want to get anything done. You will want not want to get out of bed. It is absolutely the most comfortable bed ever.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom OK

Nice to Stay

Posted 20-Mar-2015
The front desk mess up our reservations when we checked in, made mistake on our parking number. Besides those, we had great experience there. Beds are really comfortable to sleep in.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Vancouver, BC Canada

Fabulous hotel/Excellent staff

Posted 19-Mar-2015
Fab hotel & excellent staff! Very friendly & professional. Special thanks to Ms. B. Had a clean, quiet & beautiful room. Within steps to the Mag Mile & many attractions. Will def stay here again. Thank you, Whitehall!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom miami, fL

Fantastic location on the magnificent mile.

Posted 18-Mar-2015
Smalll hotel with very comfortable beds! Very nice staff in an excellent location. Very personal attention.best location in Chicago!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom santa Barbara

Solid hotel

Posted 14-Mar-2015
Good stay, smallish room but nice, good location off Michigan Ave. Good restaurants nearby.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Essen

Schönes Hotel in guter Lage

Posted 14-Mar-2015
Wir haben 5 Tage im Whitehall Hotel gewohnt und waren überrascht ein so schönes Hotel für einen so günstigen Preis in guter Lage zu bekommen. Alles ist so, wie auf den Bildern im Internet zu sehen. Wir hatten nichts zu beanstanden und würden dieses Hotel uneingeschränkt weiterempfehlen.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom OKC, OK

The hotel and it's staff were really nice.

Posted 13-Mar-2015
The bed was so hard and there were only three flat pillows. I didn't sleep at all the first night, and in the morning there was only decaf coffee!