Excellent hotel in Chicago!!! Posted 23-Feb-2015
When checking into the Kinzie, we were so surprised about how beautiful it was inside. The staff at the hotel lobby were so welcoming and friendly. The rooms had great space and the bathroom was fairly large. The beds were so comfortable and the rooms were so quiet!!! The complimentary breakfast was great. It was served on each floor right in front of the elevators. They had muffins, danishes, coffee, yogurt, egg, etc, which was great. Only thing is that you need to go early because things do run out. They do replenish the breakfast often, but since there are 5 floors with breakfast, it might take a while before the attendant gets to your floor. They offer complimentary appetizers and cocktail drinks as a "welcome." We did not get to the appetizers (starts at 5:30PM and we got there at 7); however, they did honor the drink with a "drink token." We did not have any problems with hot water, which was great because we traveled in February and it was very cold outside. Overall, I was so happy with the hotel and I would definitely stay here again if traveling to Chicago!! Great boutique hotel!
Comment from Hotel Management
06-Mar-2015 by Melissa, Hotel Management
Thank you for the 5-star review. We’re delighted to hear you had such an enjoyable stay with us at Kinzie Hotel. I’m happy you found the décor of our lobby and rooms to your liking. I’m also pleased you enjoyed our comfortable new Serta Perfect Sleeper Signature beds. I’m especially pleased to receive such wonderful feedback about our front office team and will be sure to share your kind comments with them. I’m happy you enjoyed our complimentary deluxe continental breakfast—conveniently served on each guest floor—and appreciated the wide variety of items to choose from. I’m further pleased to hear you enjoyed our evening reception but sorry to hear you did not get to enjoy the complimentary hors d’oeuvres. I appreciate your comments and have passed them along to our Food & Beverage manager. We truly appreciate your thoughtful recommendation. We look forward to welcoming you back upon your next visit to Chicago. Warm Regards, Melissa Driza Guest Experience Manager