Superior Double Room | Mountain view

Reviews of Atria Hotel Magelang

4 out of 5
Atria Hotel Magelang
Jl. Jendral Sudirman No. 42, Magelang, Central Java

Reviews

8.4

Very good

Rating 10 - Excellent. 20 out of 53 reviews" "
Rating 8 - Good. 23 out of 53 reviews" "
Rating 6 - Okay. 8 out of 53 reviews" "
Rating 4 - Poor. 1 out of 53 reviews" "
Rating 2 - Terrible. 1 out of 53 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

teguh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good !
Stayed 4 nights in Nov 2022
Response from Chandra Irawan on 26 Jan 2023
Dear Mr. Teguh, Thank you for taking the time to review our hotel. We will do our best to provide positive service to our honorable guests. I shall look forward to welcoming you back in the future. Best Regards, Chandra Irawan General Manager

8/10 Good

daniel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021
Response from Chandra Irawan on 7 Jan 2022
Dear Mr. Daniel, Thank you for taking the time to review our hotel. We will do our best to provide the excellent service to our honorable guests. I shall look forward to welcome you back in the future. Best Regards, Chandra Irawan General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Excellent service provided within hotels for info, meals n driver from hotel was very good. Big shopping mall near hotel. Shuttle service provided.
Stayed 2 nights in Dec 2018
Response from imel on 19 Dec 2018
thank you for your positif comment about our hotel facilities, we hope you can join and come back again in Atria hotel magelang for your next trip, thank you

10/10 Excellent

Adi, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Front Office Manager on 5 Dec 2018
Dear Adi, Thank you for spending your time to give your good review for Atria hotel Magelang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roni Purnama Front Office Manager

8/10 Good

Verified traveller

Value for money hotel stay. Overall experience was good except for the noise. It was quite noisy as in people were shifting furnitures, some guests talking loudly at the corridor, etc. Other than that, we were quite happy with the stay.
Stayed 3 nights in Nov 2018
Response from Front Office Manager on 24 Nov 2018
Dear Anonymous, Thank you for reviewing Atria Hotel Magelang. It is nice that you truly enjoyed this beautifully stay with closer to magnifique of Borobudur temple, comfortable room, and friendly yet professional staff. Regret to apologized for the inconvenience caused came from noisy your neighborhood. We very much appreciate your recommendations and look forward to welcoming you back in the near future for another memorable experience. Best Regards, Roni Purnama Front Office Manager

10/10 Excellent

Eranga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice and staff was really good
Response from Sungkowo Dwi on 15 May 2018
Dear Mr. Eranga, Thank you very much for your feedback regarding Atria Hotel, Magelang.. We always give the best service to our valuable guests and we highly appreciate your input. We will do our best to provide the excellent service to our honorable guests. I shall look forward to welcome you back in the future. Yours truly

8/10 Good

Fathurraman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service from hotel staff
Hotel was very clean and well kept. We had bought with breakfast but need to check-out at 4 am to catch the sunrise at Borobudur. Hotel staff offered a wake up call and to pack our breakfast before we leave without us asking. Totally unexpected.
Response from Sungkowo Dwi on 9 May 2018
Dear Pak Fathurraman, Thank you very much for your feedback regarding Atria Hotel, Magelang.. We always give the best service to our valuable guests and we highly appreciate your input. We will do our best to provide the excellent service to our honorable guests. I shall look forward to welcome you back in the future. Yours truly,

6/10 Okay

Shirley

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2017

6/10 Okay

it's ok, recommended

Liked: Cleanliness, staff & service, property conditions & facilities
recommended
overall not bad only the bed i don't like make me very difficult to sleep

6/10 Okay

renanda, jakarta

Restaurant service poor
We had dinner at the hotel restaurant and we waited for 1.5 hrs to get our dinner served. Also, other guest who ordered dinner through the room service had to wait for 2hrs and came down from his room to complaint. Except the restaurant, other service is good.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Rita, chicago

Disliked: Cleanliness, property conditions & facilities, room comfort
What you pay is what you get...
The room was rather small and smelled (curry or some kind of spice). The bathroom was unfortunately not clean.

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy hotel
Great hotel. Good breakfast och nice gym.

8/10 Good

Hyuncheol, South Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good view and comfortable
reasonable price and good view and very kindness for customer, but some repair needed restroom dropped water from roof.

8/10 Good

Soo Yam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel
Good hotel. Value for money.

10/10 Excellent

sanjeev, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
The hotel was very clean and the staff was very helpful, the hotel has been recently upgraded so every looked new and clean. The hotel is about 45 minutes from Borobudur temple, we really enjoyed out short stay at the hotel

6/10 Okay

YY, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atria Hotel Conference Megelang
We were grateful for the fantastic airport transit service with excellent and friendly driver. The Gunung Merapi trip was perfect at reasonable price but the Borobudur Trip is confusing. On top of the 600,000 local money we paid for the trip per person, we were then asked to pay approximately 600,000 to 700,000 for transportation and have to pay our own entrance fee. The tour guide is English speaking but doesn't seems to know much about the temples. We have most meals in hotels due to the location. The standard various and I had a cold and hard egg one day, with the kitchen not bothered to replace after informing them and both my husband and myself had food poisoning during our last dinner.

8/10 Good

Kee Peng, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review of my stay at Atria 30 July to 1 August 201
It was a nice and comfortable stay. Unfortunately breakfast was not included in the rate.

8/10 Good

EW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

S., Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Nice, clean and comfortable hotel.
Generally good but service quality can be better with fluent English speaking staff more readily available.

10/10 Excellent

Eti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het personeel het welkom drank het schonne omgeving, slaap kamer. Personeel was uitstekend
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveller

特徴は特にありません。
Stayed 1 night in Jun 2019
Response from General Manager on 10 Jun 2019
Dear Anonymous, Thank you for taking the time to tell us about your experience at the Atria Hotel Magelang. It is wonderful to read your review about our feature, our service and our prime location. Your kind review has truly boosted the spirit of the entire team here become a better in near future time. We are so glad you can feel our spirit in serving you. We surely look forward to welcome you back in the near future for more memorable experiences. Best Regards, Chandra Irawan General Manager

8/10 Good

Man Mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from General Manager on 22 Apr 2019
Dear Mrs. Man Mei, We would like to take this chance to thank you for staying with us and sending such warm compliments. It is nice to be part of your good experience and we are glad that you enjoyed the beauty of our landscape, and welcoming staff with our services. It would be such a pleasure to personally welcome you back to Atria Hotel Magelang with another magnifique scenery. Best Regards, Chandra Irawan General Manager

8/10 Good

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket bra gym
Stayed 3 nights in Nov 2018
Response from Front Office Manager on 5 Dec 2018
Dear Susanne, Thank you for taking your time to give us a good review during stay at Atria Hotel Magelang. It is always a pleasure to receive positive feedback for overall your stay. We will share your comments with our team to develop more valuable improvement for the further time. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roni Purnama Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2018
Response from Front Office Manager on 31 Oct 2018
Dear Anonymous, Thank you very much to share your experience during your stay at Atria Hotel Magelang. It is wonderful to receive your great comments about your experiences whilst staying at our hotel. Your feedback is very important to us because it is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will definitely share this valuable comment to the all the team members. It is certainly the best motivation for us to do even better in the future. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us Sincerely, Sungkowo Front Office Manager

8/10 Good

seo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Sungkowo on 31 Oct 2018
Dear Seo On, Thank you very much to share your experience during your stay at Atria Hotel Magelang. It is wonderful to receive your great comments about your experiences whilst staying at our hotel. Your feedback is very important to us because it is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will definitely share this valuable comment to the all the team members. It is certainly the best motivation for us to do even better in the future. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us Sincerely, Sungkowo Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Sungkowo Dwi on 9 May 2018
Dear Valued Guest, It is great to hear that you had a first class stay with us. Thank you for taking the time to review our hotel. We hope you will come back and visit us soon. Warm regards,

10/10 Excellent

Jackie, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
マゲラン市内に近いホテル
新しく清潔感があるホテル。サービスレベルも高く、食事も充実している。外部の店やレストランはやや遠い。
Stayed 2 nights in Nov 2017
Response from Yunus on 25 Dec 2017
Dear Valued Guest, Warmest greeting from Atria Hotel Magelang. Thank you so much for your stayed with us, and good review......together with Atria Magelang we would like to always give the best my service and we are looking your come again with us for your next destination. Regards Atria Management

8/10 Good

seo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017
Dear Mr. Seo, Thank you very much for your feedback regarding Atria Hotel, Magelang.. We always give the best service to our valuable guests and we highly appreciate your input. We will do our best to provide the excellent service to our honorable guests. I shall look forward to welcome you back in the future. Yours truly,

8/10 Good

seo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017
Dear Mr. Seo, Thank you very much for your feedback regarding Atria Hotel, Magelang.. We always give the best service to our valuable guests and we highly appreciate your input. We will do our best to provide the excellent service to our honorable guests. I shall look forward to welcome you back in the future. Yours truly,

2/10 Terrible

Charles, Semarang

Liked: Cleanliness
Disliked: Staff & service, room comfort
Mengecewakan
1. Semua sajian breakfast rasanya tidak enak, hanya mie rebus dan buah yg bisa saya makan sampai habis. Bahkan request telur yg dimasak di dapur dalam, tidak diantarkan ke meja hingga telur menjadi dingin. 2. AC central di kamar suaranya berisik, ada bagian yg rusak bunyi 'klotak' semalaman. 3. Tissue box di kamar mandi tidak direfill sisa tamu sebelumnya , dan minta refill pun dikasih hanya sedikit. 4. Lampu di kamar sangat minim, tidak bisa buat bekerja sama sekali. 5. Ketika keluar hotel, tidak ada security yang membantu menyeberangkan mobil, pdhl situasi depan hotel macet luar biasa.
Stayed 1 night in Jul 2017
Kepada Yth. Bapak Charles Terima kasih telah memberikan ulasan tentang Atria Hotel Magelang. Kami mohon maaf jika dalam memberikan pelayanan selama Bapak menginap belum sesuai dengan harapan. Seluruh masukkan Bapak akan kami jadikan prioritas kami untuk memastikan kedatangan Bapak berikutnya lebih berkesan. Kami berharap dapat segera menyambut Bapak Charles dalam kunjungan berikutnya. Hormat kami, Management

10/10 Excellent

ANILA

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
will stay again if we want go to magelang. Near to Borobudur area and a nice breakfast and pool. friendly and helpful staff.

6/10 Okay

Verified traveller

10/10 Excellent

Jackie, ニューヨーク

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
手頃な値段で設備やサービスの整ったホテル
新しさを感じさせるきれいなホテル。設備もよいし、サービスも行き届いており、非常に快適。食事、シャワー、Wifi、プールなども申し分ない。周囲に店が少なく、交通の激しい大通りで周囲と遮断されており、周辺環境はいまいち。

10/10 Excellent

keluarga Burham, Juwana-magelang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sangat memuaskan & rekomendasi
jk ke sana mo nginep di sini lagi

8/10 Good

Hoon

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

irene

Liked: Staff & service, property conditions & facilities

10/10 Excellent

from japan, tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel to visit borobudor
Nice hotel if your destination is borobudor. Location is good, staff are all friendly. Hotel buffet is fabulous, enjoy "mie java," Javanese style noodle here.

10/10 Excellent

Siti, Dumbéa, Nouvelle-Calédonie

Liked: Staff & service, property conditions & facilities, room comfort
Séjour à Magelang
Séjour très agréable, personnel souriant, déception sur le petit déjeuner.

8/10 Good

Yusak, Purwokerto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sipp
layanan yang bagus,lokasi dekat dengan mall

8/10 Good

Francois, Quebec, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bon rapport qualité prix
Hotel correct sauf loin de tout.

6/10 Okay

Trisomo E, Jakarta

Liked: Room comfort
Disliked: Staff & service
Bermalam tahun baru 2015 yg 'menjanjikan'
penggunaan kartu safety utk Lift & akses kamar membuat aman, meski trouble sesekali baik di mesin Lift & kamar yg kami gunakan. Harapan kami tersedia pesanan 3 kmr dalam satu lantai yg sama bukan terpisah-pisah lantainya termasuk non Smoking room. Surprised nya kami dpt voucher gala dinner malam tahun baru hanya 10menit dari wkt kami check-In... Btw, cukup nyaman selama 3hari 2 malam disana.

10/10 Excellent

PANJI, mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente vista a los volcanes
Muy grande el hotel y nos dieron una vista increíble a los volcanes. Todo limpio y bien ubicado

8/10 Good

Dijkstra, Assen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goede uitvalbasis voor dagtrips
Magelang is geen stad waar heel veel toerisme is maar hotel is prima verblijf voor dagtrips naar bezienswaardigheden in de buurt. Zeer nette kamers en zeer vriendelijk personeel. Een hotel waarbij je je een echte gast voelt en iedereen je probeert het naar de zin te maken. Op sommige avonden in de loungebar live entertainment. Eten is van goed niveau en ontbijt is zeer uitgebreid. Zowel Indisch als continental.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Angelica, Fino Mornasco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendido albergo vicino al tempio di Borobudur.
Abbiamo scelto questo hotel per la vicinanza a Borobudur (circa 20 minuti in macchina) visto che il nostro tour prevedeva la visita del tempio all'alba. Si è rilevata un'ottima scelta sia per l'eccellente rapporto qualità/prezzo dell'hotel, sia perchè ci siamo allontanati dalla confusione della città di Yogyakarta. Nelle vicinanze è inoltre presente un centro commerciale dove è possibile cenare scegliendo tra diversi tipi di ristorantini.